Windows on Washington
23465 Rock Haven Way Suite 120 Dulles, VA 20166(703) 378-1190

Windows on Washington is a locally owned and operated company focused on improving the energy efficiency and appearance of our clients' homes. Our company was founded on a simple philosophy: be upfront and honest. Many home improvement companies force homeowners to sit through three hour sales presentations and then close with high-pressure tactics to make the sale. We created a better way to do business. (more)


Customer Feedback Summary

Of 493 customers surveyed, 308 responded (62%)
Likely to Recommend
96%
Budget
100%
Clean & Safe
98%
Communication
92%
Construction Quality
99%
Employees & Subcontractors
99%
Expertise
100%
Problem Resolution
97%
Professional & Organized
96%
Punchlist
100%
Schedule
91%
Trust
96%
Value
98%

Map of Recent Work

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Comments


  • "Area Of Satisfaction" comment from Bethesda, MD
    Dec 12, 2014

    Professional, quality

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Gainesville, VA
    Dec 12, 2014

    Very satisfied with all areas. Finished product was excellent.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Oakton, VA
    Dec 11, 2014

    The quality of the workmanship done by the work crew was excellent. We could tell they knew their profession well and cared about their work.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Clinton, MD
    Dec 11, 2014

    Eric N. Came out to give me my estimate. He took his time to explain things to me. The installation process was so stress free. The installers were on time and friendly. I would use WOW again and again.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Fairfax, VA
    Nov 26, 2014

    I was most satisfied in terms of the crews that came in, they were very professional and we liked them a lot.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Potomac, MD
    Nov 18, 2014

    Eric is great in addressing issues and technically knowledgeable. Office staffs, especially Gretchen, are great.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Chantilly, VA
    Nov 18, 2014

    Organizational skills and working with the employees. They were very professional and answered my questions to my satisfaction and carried through on the work order

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Great Falls, VA
    Nov 14, 2014

    Service and quality of work

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Fallston, MD
    Nov 13, 2014

    How clean the installers were and how well they installed everything.

    Did you find this helpful? Yes
  • Comment from Dumfries, VA
    Nov 13, 2014

    It was all great.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Dumfries, VA
    Nov 13, 2014

    I was happy to have it all done on the same day. Some of their competitors had longer timeframes.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Ellicott City, MD
    Nov 05, 2014

    Speed of getting work done. They said 4 or 5 days and completed it in 3 days.

    Did you find this helpful? Yes
  • Comment from Germantown, MD
    Nov 03, 2014

    I appreciate finding Windows on Washington and that I always have someone to turn to when it comes to working on my property.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Springfield, VA
    Nov 03, 2014

    installation crew were really professional and meticulously clean

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Fairfax Station, VA
    Oct 30, 2014

    I was most satisfied with the end product. The windows look gorgeous.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Severna, MD
    Oct 28, 2014

    Installation was very organized

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Woodbridge, VA
    Oct 20, 2014

    Quality of installation.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Centreville, VA
    Oct 16, 2014

    Professionalism - no high pressure sales tactics. The local reputation and competitive estimates.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Ashburn, VA
    Oct 15, 2014

    Honesty, expertise, customer satisfaction.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Clarksburg, MD
    Oct 15, 2014

    Courteous salesman and polite installation crew.

    Did you find this helpful? Yes
More Comments

Affiliations

  • GuildQuality
  • Angie's List - 2011 Super Service Award
  • Angie's List - 2010 Super Service Award
  • Angie's List - 2012 Super Service Award
GuildQuality Member
Guildmember
Since 2013
GuildQuality Master Award Winner
Guildmaster Award Winner
2014

Types of Work

  • Gutters (493)
  • Insulation (493)
  • Roof (493)
  • Siding (493)
  • Windows & doors (493)

Recent Activity

  • 12/17/14 Windows on Washington received feedback from a customer in Lake Ridge, VA.
  • 12/13/14 Windows on Washington received feedback from a customer in Burke, VA.
  • 12/12/14 Windows on Washington received feedback from a customer in Gainesville, VA.
  • 12/12/14 Windows on Washington received feedback from a customer in Bethesda, MD.
  • 12/11/14 Windows on Washington received feedback from a customer in Arlington, VA.

More about Windows on Washington

As a GuildQuality Guildmember, Windows on Washington relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Windows on Washington in Alexandria, VA; Arlington, VA; Fairfax, VA; Rockville, MD; Herndon, VA; Silver Spring, MD; Washington, DC; Reston, VA; Ashburn, VA; Sterling, VA; and 86 other cities in Virginia, Maryland and District of Columbia.

In this report, Windows on Washington has published a summary of the customer feedback they've received since they joined GuildQuality in June 2013. In that time, 308 out of 493 customers (62%) responded to a GuildQuality satisfaction survey, with the most recent response in December 2014.