Windows on Washington is a locally owned and operated company focused on improving the energy efficiency and appearance of our clients' homes. Our company was founded on a simple philosophy: be upfront and honest. Many home improvement companies force homeowners to sit through three hour sales presentations and then close with high-pressure tactics to make the sale. We created a better way to do business. (more)
Schedule, excellent product and installation
Thanks to WoW for a job well done!
Communications were superior
Most important that I was listened to and the Sales Representative really took a look at the problem and discussed openly and honestly with me about how to fix the issue. The quality of the products used, the pricing, the installation team and the follow up.
I was satisfied with the whole process. Salesman was courteous, knowledgeable and professional and did not apply any high pressure tactics. Installation scheduling was very easy and fast. Installation crew was prompt, quick and clean. Installation looks great and we're vey happy with the quality of the windows.
I was satisfied with their professionalism and quality of materials.
I was most satisfied with their professionalism.
I work for a company that puts coverings on windows, so I asked a few of my clients, and they recommended them.
Zach Wince was really good. He was very good working with me throughout the entire process.
I was most satisfied in that they did everything they said they would, and the product was as I expected it to be.
The end result of the level of comfort in the home by having quality windows installed. It made a tremendous difference the temperature across all levels of the home.
They did not fall short of my expectations, everything was very great and professional.
I was satisfied with the quality of the product, the price, the type of windows, the installation crew and the presentation during the sales process.
Absolutely! We want to be "good stewards" of our money and after reading the consistently mediocre reviews on some well-known window/door brands from big box home improvement stores, we endeavored to find both a well-made and engineered product and an installation company that was committed to excellence in their workmanship and customer service. We found all that and more in Windows on Washington! Both Okna and Windows on Washington (WoW) offer lifetime guarantees, which is almost unheard of for many of the well-known brands. Our goals for replacing our sliding glass door were accomplished by using WoW.
We will absolutely be recommending Windows on Washington to anyone that needs their services!
I am most satisfied with the windows in the living room. They are bigger and brighter.
I was very satisfied in all areas. The workers were committed to doing a good job. If they had questions, they found me to ask what they needed to know. And I was always given options so I could make an educated decision.
I'm happy with the job. Delighted actually.
Read a positive review on Yelp.com. I love Windows on Washington, and will recommend them to my friends and family!
Communication and workmanship. The initial installation was cancelled due to weather and the scheduling staff was extremely timely and helpful in rescheduling.
As a GuildQuality Guildmember, Windows on Washington relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Windows on Washington in Alexandria, VA; Arlington, VA; Fairfax, VA; Herndon, VA; Silver Spring, MD; Rockville, MD; Ashburn, VA; Falls Church, VA; Reston, VA; Sterling, VA; and 95 other cities in Virginia, District of Columbia and Maryland.
In this report, Windows on Washington has published a summary of the customer feedback they've received since they joined GuildQuality in June 2013. In that time, 463 out of 733 customers (63%) responded to a GuildQuality satisfaction survey, with the most recent response in August 2015.