Windows on Washington is a locally owned and operated company focused on improving the energy efficiency and appearance of our clients' homes. Our company was founded on a simple philosophy: be upfront and honest. Many home improvement companies force homeowners to sit through three hour sales presentations and then close with high-pressure tactics to make the sale. We created a better way to do business. (more)
Very satisfied with all areas. Finished product was excellent.
The quality of the workmanship done by the work crew was excellent. We could tell they knew their profession well and cared about their work.
Eric N. Came out to give me my estimate. He took his time to explain things to me. The installation process was so stress free. The installers were on time and friendly. I would use WOW again and again.
I was most satisfied in terms of the crews that came in, they were very professional and we liked them a lot.
Eric is great in addressing issues and technically knowledgeable. Office staffs, especially Gretchen, are great.
Organizational skills and working with the employees. They were very professional and answered my questions to my satisfaction and carried through on the work order
Service and quality of work
How clean the installers were and how well they installed everything.
It was all great.
I was happy to have it all done on the same day. Some of their competitors had longer timeframes.
Speed of getting work done. They said 4 or 5 days and completed it in 3 days.
I appreciate finding Windows on Washington and that I always have someone to turn to when it comes to working on my property.
installation crew were really professional and meticulously clean
I was most satisfied with the end product. The windows look gorgeous.
Installation was very organized
Quality of installation.
Professionalism - no high pressure sales tactics. The local reputation and competitive estimates.
Honesty, expertise, customer satisfaction.
Courteous salesman and polite installation crew.
As a GuildQuality Guildmember, Windows on Washington relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Windows on Washington in Alexandria, VA; Arlington, VA; Fairfax, VA; Rockville, MD; Herndon, VA; Silver Spring, MD; Washington, DC; Reston, VA; Ashburn, VA; Sterling, VA; and 86 other cities in Virginia, Maryland and District of Columbia.
In this report, Windows on Washington has published a summary of the customer feedback they've received since they joined GuildQuality in June 2013. In that time, 308 out of 493 customers (62%) responded to a GuildQuality satisfaction survey, with the most recent response in December 2014.