Windows on Washington
23465 Rock Haven Way Suite 120 Dulles, VA 20166(703) 378-1190

Windows on Washington is a locally owned and operated company focused on improving the energy efficiency and appearance of our clients' homes. Our company was founded on a simple philosophy: be upfront and honest. Many home improvement companies force homeowners to sit through three hour sales presentations and then close with high-pressure tactics to make the sale. We created a better way to do business. (more)


Customer Feedback Summary

Of 733 customers surveyed, 463 responded (63%)
Likely to Recommend
96%
Budget
100%
Clean & Safe
97%
Communication
92%
Construction Quality
98%
Employees & Subcontractors
99%
Expertise
99%
Problem Resolution
97%
Professional & Organized
96%
Punchlist
100%
Schedule
93%
Trust
96%
Value
98%

Map of Recent Work

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Comments


  • "Area Of Satisfaction" comment from Silver Spring, MD
    Aug 02, 2015

    Schedule, excellent product and installation

    Did you find this helpful? Yes
  • Comment from Chantilly, VA
    Aug 02, 2015

    Thanks to WoW for a job well done!

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Falls Church, VA
    Jul 31, 2015

    Communications were superior

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Leesburg, VA
    Jul 31, 2015

    Most important that I was listened to and the Sales Representative really took a look at the problem and discussed openly and honestly with me about how to fix the issue. The quality of the products used, the pricing, the installation team and the follow up.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Silver Spring, MD
    Jul 31, 2015

    I was satisfied with the whole process. Salesman was courteous, knowledgeable and professional and did not apply any high pressure tactics. Installation scheduling was very easy and fast. Installation crew was prompt, quick and clean. Installation looks great and we're vey happy with the quality of the windows.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Silver Spring, MD
    Jul 29, 2015

    I was satisfied with their professionalism and quality of materials.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Clinton, MD
    Jul 08, 2015

    I was most satisfied with their professionalism.

    Did you find this helpful? Yes
  • "Lead Source" comment from Clinton, MD
    Jul 08, 2015

    I work for a company that puts coverings on windows, so I asked a few of my clients, and they recommended them.

    Did you find this helpful? Yes
  • Comment from Centreville, VA
    Jul 08, 2015

    Zach Wince was really good. He was very good working with me throughout the entire process.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Centreville, VA
    Jul 08, 2015

    I was most satisfied in that they did everything they said they would, and the product was as I expected it to be.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Annandale, VA
    Jul 02, 2015

    The end result of the level of comfort in the home by having quality windows installed. It made a tremendous difference the temperature across all levels of the home.

    Did you find this helpful? Yes
  • "Area For Improvement" comment from Alexandria, VA
    Jun 22, 2015

    They did not fall short of my expectations, everything was very great and professional.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Alexandria, VA
    Jun 22, 2015

    I was satisfied with the quality of the product, the price, the type of windows, the installation crew and the presentation during the sales process.

    Did you find this helpful? Yes
  • "Value" comment from Sterling, VA
    Jun 18, 2015

    Absolutely! We want to be "good stewards" of our money and after reading the consistently mediocre reviews on some well-known window/door brands from big box home improvement stores, we endeavored to find both a well-made and engineered product and an installation company that was committed to excellence in their workmanship and customer service. We found all that and more in Windows on Washington! Both Okna and Windows on Washington (WoW) offer lifetime guarantees, which is almost unheard of for many of the well-known brands. Our goals for replacing our sliding glass door were accomplished by using WoW.

    Did you find this helpful? Yes
  • "Likely To Recommend" comment from Sterling, VA
    Jun 18, 2015

    We will absolutely be recommending Windows on Washington to anyone that needs their services!

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Annandale, VA
    Jun 15, 2015

    I am most satisfied with the windows in the living room. They are bigger and brighter.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Hyattsville, MD
    Jun 11, 2015

    I was very satisfied in all areas. The workers were committed to doing a good job. If they had questions, they found me to ask what they needed to know. And I was always given options so I could make an educated decision.

    Did you find this helpful? Yes
  • Comment from Washington, DC
    Jun 11, 2015

    I'm happy with the job. Delighted actually.

    Did you find this helpful? Yes
  • "Lead Source" comment from Clinton, MD
    Jun 11, 2015

    Read a positive review on Yelp.com. I love Windows on Washington, and will recommend them to my friends and family!

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from McLean, VA
    Jun 09, 2015

    Communication and workmanship. The initial installation was cancelled due to weather and the scheduling staff was extremely timely and helpful in rescheduling.

    Did you find this helpful? Yes
More Comments

Affiliations

  • GuildQuality
  • Angie's List - 2011 Super Service Award
  • Angie's List - 2010 Super Service Award
  • Angie's List - 2012 Super Service Award
  • +11 More
  • Angie's List - 2013 Super Service Award
  • Angie's List - 2014 Super Service Award
  • BBB A+ Accredited Business
  • Best of Houzz 2015
GuildQuality Member
Guildmember
Since 2013
GuildQuality Master Award Winner
Guildmaster Award Winner
2014
Feedback Milestone
20 Consecutive Great Reviews
2015 - See more

Types of Work

  • Gutters (733)
  • Insulation (733)
  • Roof (733)
  • Siding (733)
  • Windows & doors (733)

Recent Activity

  • 8/03/15 Windows on Washington received feedback from a customer in Hyattsville, MD.
  • 8/02/15 Windows on Washington received feedback from a customer in Silver Spring, MD.
  • 8/02/15 Windows on Washington received feedback from a customer in Chantilly, VA.
  • 7/31/15 Windows on Washington received feedback from a customer in Falls Church, VA.
  • 7/31/15 Windows on Washington received feedback from 2 customers.

More about Windows on Washington

As a GuildQuality Guildmember, Windows on Washington relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Windows on Washington in Alexandria, VA; Arlington, VA; Fairfax, VA; Herndon, VA; Silver Spring, MD; Rockville, MD; Ashburn, VA; Falls Church, VA; Reston, VA; Sterling, VA; and 95 other cities in Virginia, District of Columbia and Maryland.

In this report, Windows on Washington has published a summary of the customer feedback they've received since they joined GuildQuality in June 2013. In that time, 463 out of 733 customers (63%) responded to a GuildQuality satisfaction survey, with the most recent response in August 2015.