Windows on Washington
23465 Rock Haven Way Suite 120 Dulles, VA 20166(703) 378-1190

Windows on Washington is a locally owned and operated company focused on improving the energy efficiency and appearance of our clients' homes. Our company was founded on a simple philosophy: be upfront and honest. Many home improvement companies force homeowners to sit through three hour sales presentations and then close with high-pressure tactics to make the sale. We created a better way to do business. (more)


Customer Feedback Summary

Of 757 customers surveyed, 482 responded (64%)
Likely to Recommend
96%
Budget
100%
Clean & Safe
97%
Communication
92%
Construction Quality
98%
Employees & Subcontractors
99%
Expertise
99%
Problem Resolution
97%
Professional & Organized
96%
Punchlist
100%
Schedule
93%
Trust
96%
Value
98%

Map of Recent Work

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Comments


  • "Area Of Satisfaction" comment from Arlington, VA
    Aug 28, 2015

    quality of the work, professionalism & friendliness of crew, quality of product. my job ended up being a little more complicated than expected, and the owner eric came out himself to assess. i appreciated his involvement and committment to get the work done as close to estimate as possible.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Falls Church, VA
    Aug 27, 2015

    Our sales rep Brandon was extremely responsive, we got on the schedule quickly and the crew did a good job with the actual installation of the windows

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Annandale, VA
    Aug 22, 2015

    Everything- Brandon was our initial contact and gave us an estimate. He was fantastic and patient and not pushy. He helped guide us through he process even with our many questions! All the staff, such as receptionist and those that set out date for installation, were wonderful and easy to talk to. Truly a great company!!

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Reston, VA
    Aug 21, 2015

    The quality of the work and the speed/efficiency in which it was done.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Potomac, MD
    Aug 17, 2015

    The staff was very professional and transparent in communication. I was thrilled from beginning to end.

    Did you find this helpful? Yes
  • Comment from Fairfax Station, VA
    Aug 14, 2015

    Our sales person was excellent. We give him kudos.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Fairfax Station, VA
    Aug 14, 2015

    I was most satisfied by their installers. They are excellent.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Fredericksburg, VA
    Aug 12, 2015

    They are professional, knowledgeable on the product and up to date on industry best practices and products. Their installation teams are among the best I've dealt with.

    Did you find this helpful? Yes
  • "Lead Source" comment from Fredericksburg, VA
    Aug 12, 2015

    I have worked with WoW some years ago when they replaced my windows. I called them again when I (to my regret) engaged another company to replace two doors. There is no comparison between WoW and the other company. I would do business with them again in the future.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Manassas, VA
    Aug 10, 2015

    Zach was awesome. Very knowledgeable.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Ashburn, VA
    Aug 10, 2015

    I think that the patio door looks great and they've had good followup as well.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Manassas, VA
    Aug 10, 2015

    Where Windows on Washington exceeds the competition is on installation quality and professionalism. You can buy some of the same windows from some of the different companies, but if they don't install it right then it doesn't matter. We've only had our windows in for a couple months but have monitored cooling bills and it's really panning out. The installation crew was a big stand out. The quality they did exceeds the original builder quality. The windows we selected were very, very good. The installation crew were superstars. Julie and the ladies at the office were so organized and on top of things. The office support and the installation crew were outstanding.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Ellicott City, MD
    Aug 05, 2015

    We had quotes from 2 other companies before contacting WoW. WoW by far instilled the greatest confidence of product knowledge and value balancing cost/quality

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Silver Spring, MD
    Aug 02, 2015

    Schedule, excellent product and installation

    Did you find this helpful? Yes
  • Comment from Chantilly, VA
    Aug 02, 2015

    Thanks to WoW for a job well done!

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Falls Church, VA
    Jul 31, 2015

    Communications were superior

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Leesburg, VA
    Jul 31, 2015

    Most important that I was listened to and the Sales Representative really took a look at the problem and discussed openly and honestly with me about how to fix the issue. The quality of the products used, the pricing, the installation team and the follow up.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Silver Spring, MD
    Jul 31, 2015

    I was satisfied with the whole process. Salesman was courteous, knowledgeable and professional and did not apply any high pressure tactics. Installation scheduling was very easy and fast. Installation crew was prompt, quick and clean. Installation looks great and we're vey happy with the quality of the windows.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Silver Spring, MD
    Jul 29, 2015

    I was satisfied with their professionalism and quality of materials.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Clinton, MD
    Jul 08, 2015

    I was most satisfied with their professionalism.

    Did you find this helpful? Yes
More Comments

Affiliations

  • GuildQuality
  • Angie's List - 2011 Super Service Award
  • Angie's List - 2010 Super Service Award
  • Angie's List - 2012 Super Service Award
  • +11 More
  • Angie's List - 2013 Super Service Award
  • Angie's List - 2014 Super Service Award
  • BBB A+ Accredited Business
  • Best of Houzz 2015
GuildQuality Member
Guildmember
Since 2013
GuildQuality Master Award Winner
Guildmaster Award Winner
2014
Feedback Milestone
20 Consecutive Great Reviews
2015 - See more

Types of Work

  • Gutters (757)
  • Insulation (757)
  • Roof (757)
  • Siding (757)
  • Windows & doors (757)

Recent Activity

  • 9/01/15 Windows on Washington received feedback from a customer in Jessup, MD.
  • 9/01/15 Windows on Washington received feedback from a customer in White Plains, MD.
  • 8/28/15 Windows on Washington received feedback from a customer in Arlington, VA.
  • 8/27/15 Windows on Washington received feedback from a customer in Falls Church, VA.
  • 8/27/15 Windows on Washington received feedback from a customer in Alexandria, VA.

More about Windows on Washington

As a GuildQuality Guildmember, Windows on Washington relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Windows on Washington in Alexandria, VA; Arlington, VA; Fairfax, VA; Silver Spring, MD; Herndon, VA; Rockville, MD; Falls Church, VA; Ashburn, VA; Reston, VA; Sterling, VA; and 100 other cities in Virginia, District of Columbia and Maryland.

In this report, Windows on Washington has published a summary of the customer feedback they've received since they joined GuildQuality in June 2013. In that time, 482 out of 757 customers (64%) responded to a GuildQuality satisfaction survey, with the most recent response in September 2015.