Windows on Washington
23465 Rock Haven Way Suite 120 Dulles, VA 20166(703) 378-1190

Windows on Washington is a locally owned and operated company focused on improving the energy efficiency and appearance of our clients' homes. Our company was founded on a simple philosophy: be upfront and honest. Many home improvement companies force homeowners to sit through three hour sales presentations and then close with high-pressure tactics to make the sale. We created a better way to do business. (more)


Customer Feedback Summary

Of 370 customers surveyed, 225 responded (61%)
Likely to Recommend
96%
Budget
100%
Clean & Safe
98%
Communication
92%
Construction Quality
98%
Employees & Subcontractors
99%
Expertise
100%
Problem Resolution
98%
Professional & Organized
96%
Punchlist
100%
Schedule
91%
Trust
95%
Value
98%

Map of Recent Work

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Comments


  • comment
    Additional Comment
    Severna Park, MD
    Jul 23, 2014

    Overall, I'm extremely satisfied. I felt that this would deserve any recommendation to my friends or coworkers and I've been doing that. Windows on Washington is a very impressive company.

  • comment
    Professional & Organized
    Severna Park, MD
    Jul 23, 2014

    Windows on Washington is great!

  • comment
    Area Of Satisfaction
    Severna Park, MD
    Jul 23, 2014

    I was satisfied with all areas of my experience. I was most satisfied with the customer service and personal attention from beginning to end. I really felt they were here to listen to what we wanted and to make sure we were satisfied with what we got.

  • comment
    Likely To Recommend
    Severna Park, MD
    Jul 23, 2014

    I have already recommended Windows on Washington to others.

  • comment
    Additional Comment
    Fairfax, VA
    Jul 21, 2014

    Overall I am very happy with the product and installation. Their price was competitive as well.

  • comment
    Area Of Satisfaction
    Fairfax, VA
    Jul 21, 2014

    They were right on time with the delivery and installation.

  • comment
    Lead Source
    Fairfax, VA
    Jul 21, 2014

    I found them on a series of discussion boards and then looked them up on Angie's list.

  • comment
    Area Of Satisfaction
    Fairfax, VA
    Jul 17, 2014

    Quality of the product and workmanship

  • comment
    Area Of Satisfaction
    Woodbridge, VA
    Jul 14, 2014

    Professionalism of the workers and the helpfulness of your staff.

  • comment
    Area Of Satisfaction
    Ashburn, VA
    Jul 11, 2014

    All area's... I would use them again without question...

  • comment
    Additional Comment
    Centreville, VA
    Jul 10, 2014

    WoW is GREAT!!!!

  • comment
    Area Of Satisfaction
    Centreville, VA
    Jul 10, 2014

    I was really blown away by the installers... they rock.

  • comment
    Area Of Satisfaction
    Rockville, MD
    Jul 08, 2014

    Quality of work!!

  • comment
    Area Of Satisfaction
    Alexandria, VA
    Jul 03, 2014

    Beautiful windows, great installation.

  • comment
    Additional Comment
    Derwood, MD
    Jun 30, 2014

    This is the second major home renovation project which we've contracted with Windows on Washington. They replaced all our windows several years and we were so impressed with the customer service, integrity and honesty of the owners that they were our first choice when it came time to replace the roof even though they were not the cheapest. We could've gotten the roof done for a little less but we the peace of mind we had knowing that they would expertly install the roof with high quality materials, clean the work area to our satisfaction and that we could trust them to do all they said they would do made the price difference inconsequential.

  • comment
    Area Of Satisfaction
    Derwood, MD
    Jun 30, 2014

    The fact they were true to their word. They came when they said, performed the work as promised and cleaned up as expected. For us, trust is something that is important when dealing with companies.

  • comment
    Area Of Satisfaction
    Fairfax, VA
    Jun 28, 2014

    Great Crew did the job. This is the fourth time I purchased new windows for a house. This was BY FAR the best experience.

  • comment
    Additional Comment
    Bethesda, MD
    Jun 26, 2014

    We don't usually give perfect scoring on work we have had done however Windows on Washington surpassed our expectations and we are very happy with the service we received.

  • comment
    Area Of Satisfaction
    Bethesda, MD
    Jun 26, 2014

    Installation was above our expectations and saved us money. Windows on Washington resolved our questions and was very helpful.

  • comment
    Area Of Satisfaction
    Burke, VA
    Jun 26, 2014

    I was most satisfied with the completed job and end results.

More Comments

Affiliations

  • GuildQuality
  • Angie's List - 2011 Super Service Award
  • Angie's List - 2010 Super Service Award
  • Angie's List - 2012 Super Service Award
GuildQuality Member
Guildmember
Since 2013
GuildQuality Master Award Winner
Guildmaster Award Winner
2014

Types of Work

  • Gutters (370)
  • Insulation (370)
  • Roof (370)
  • Siding (370)
  • Windows & doors (370)

Recent Activity

  • 7/28/14 Windows on Washington received feedback from a customer in Springfield, VA.
  • 7/28/14 Windows on Washington received feedback from a customer in Alexandria, VA.
  • 7/25/14 Windows on Washington received feedback from a customer in Leesburg, VA.
  • 7/23/14 Windows on Washington received feedback from a customer in Severna Park, MD.
  • 7/21/14 Windows on Washington received feedback from a customer in Fairfax, VA.

More about Windows on Washington

As a GuildQuality Guildmember, Windows on Washington relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Windows on Washington in Alexandria, VA; Arlington, VA; Fairfax, VA; Herndon, VA; Rockville, MD; Washington, DC; Falls Church, VA; Silver Spring, MD; Sterling, VA; Centreville, VA; and 73 other cities in Virginia, Maryland and District of Columbia..

In this report, Windows on Washington has published a summary of the customer feedback they've received since they joined GuildQuality in June 2013. In that time, 225 out of 370 customers (61%) responded to a GuildQuality satisfaction survey, with the most recent response in July 2014.