Windows on Washington
23465 Rock Haven Way Suite 120 Dulles, VA 20166(703) 378-1190

Windows on Washington is a locally owned and operated company focused on improving the energy efficiency and appearance of our clients' homes. Our company was founded on a simple philosophy: be upfront and honest. Many home improvement companies force homeowners to sit through three hour sales presentations and then close with high-pressure tactics to make the sale. We created a better way to do business. (more)


Customer Feedback Summary

Of 401 customers surveyed, 248 responded (62%)
Likely to Recommend
96%
Budget
100%
Clean & Safe
98%
Communication
93%
Construction Quality
98%
Employees & Subcontractors
99%
Expertise
100%
Problem Resolution
98%
Professional & Organized
97%
Punchlist
100%
Schedule
92%
Trust
96%
Value
98%

Map of Recent Work

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Comments


  • comment
    Area Of Satisfaction
    Chantilly, VA
    Aug 21, 2014

    They kept us informed and did what they promised they were going to do

  • comment
    Area Of Satisfaction
    Baltimore, MD
    Aug 21, 2014

    Everything....from the initial meeting through the project...everything was top notch.

  • comment
    Additional Comment
    Germantown, MD
    Aug 16, 2014

    From beginning to end, my experience with Windows On Washington was excellent in every way. It's a shame that such reliablility and professionalism and simple respect for the customer seem to be so rare these days.

  • comment
    Area Of Satisfaction
    Germantown, MD
    Aug 16, 2014

    Excellent communication throughout. Sales rep informative and responsive without being at all pushy. Price highly competitive (in fact, lower than anticipated). Workmanship of the highest quality; efficient, courteous, right on time.

  • comment
    Additional Comment
    Fairfax, VA
    Aug 14, 2014

    Windows on Washington did a great job, and I'm likely to use them again in the future.

  • comment
    Area Of Satisfaction
    Fairfax, VA
    Aug 14, 2014

    I was most satisfied with Windows on Washington's installation crew.

  • comment
    Additional Comment
    Springfield, VA
    Jul 28, 2014

    I did extensive research on window companies and brands. My number one choice was Okna 500 windows, Okna 800 sliding glass doors, and Windows on Washington. Therefore, I had very high expectations for Okna and Windows on Washington. I was not let down. Out of a five-star recommendation, I give Windows on Washington and Okna windows ten stars. Windows on Washington sent me guidelines and what to expect before the installers walked in the door. The installers arrived on time, were very friendly and did a superb job installing the windows and doors. All windows and doors open and close easily, are air and water tight and cut down significantly on outside sounds. I also like the appearance of the windows and doors. Finally, two weeks after the installation I had roofers in for some repair work. I was outside when they set up the ladder against the house. They leaned the ladder against the screen. I called out “stop” but the screen was slightly damaged by them. I called Windows on Washington and was very honest that the damage to the screen was due to the roofers I had hired and that the damage was slight. Without hesitation Windows on Washington said they would order the screen and replace it free of charge. Windows on Washington definitely lived up to its warranty on its windows, doors and installation. I am extremely pleased with Windows on Washington and the Okna doors and windows and highly recommend the windows/doors and company. I have a family member who has a Pella sliding glass door and is not only having problems with the door but is having a lot of difficulty in getting the company to either fix the door or replace it. Windows on Washington on the other hand has lived up to its name and service with flying colors.

  • comment
    Area Of Satisfaction
    Springfield, VA
    Jul 28, 2014

    The quality of the windows and doors, the quality of the installation and the quality of the subsequent service.

  • comment
    Area Of Satisfaction
    Alexandria, VA
    Jul 28, 2014

    Installation staff where professional and skilled. Prices where on target. Liked the high quality products, best I could find.

  • comment
    Additional Comment
    Severna Park, MD
    Jul 23, 2014

    Overall, I'm extremely satisfied. I felt that this would deserve any recommendation to my friends or coworkers and I've been doing that. Windows on Washington is a very impressive company.

  • comment
    Professional & Organized
    Severna Park, MD
    Jul 23, 2014

    Windows on Washington is great!

  • comment
    Area Of Satisfaction
    Severna Park, MD
    Jul 23, 2014

    I was satisfied with all areas of my experience. I was most satisfied with the customer service and personal attention from beginning to end. I really felt they were here to listen to what we wanted and to make sure we were satisfied with what we got.

  • comment
    Likely To Recommend
    Severna Park, MD
    Jul 23, 2014

    I have already recommended Windows on Washington to others.

  • comment
    Additional Comment
    Fairfax, VA
    Jul 21, 2014

    Overall I am very happy with the product and installation. Their price was competitive as well.

  • comment
    Area Of Satisfaction
    Fairfax, VA
    Jul 21, 2014

    They were right on time with the delivery and installation.

  • comment
    Lead Source
    Fairfax, VA
    Jul 21, 2014

    I found them on a series of discussion boards and then looked them up on Angie's list.

  • comment
    Area Of Satisfaction
    Fairfax, VA
    Jul 17, 2014

    Quality of the product and workmanship

  • comment
    Area Of Satisfaction
    Woodbridge, VA
    Jul 14, 2014

    Professionalism of the workers and the helpfulness of your staff.

  • comment
    Area Of Satisfaction
    Ashburn, VA
    Jul 11, 2014

    All area's... I would use them again without question...

  • comment
    Additional Comment
    Centreville, VA
    Jul 10, 2014

    WoW is GREAT!!!!

More Comments

Affiliations

  • GuildQuality
  • Angie's List - 2011 Super Service Award
  • Angie's List - 2010 Super Service Award
  • Angie's List - 2012 Super Service Award
GuildQuality Member
Guildmember
Since 2013
GuildQuality Master Award Winner
Guildmaster Award Winner
2014

Types of Work

  • Gutters (401)
  • Insulation (401)
  • Roof (401)
  • Siding (401)
  • Windows & doors (401)

Recent Activity

  • 8/27/14 Windows on Washington received feedback from a customer in Alexandria, VA.
  • 8/27/14 Windows on Washington received feedback from a customer in Oakton, VA.
  • 8/26/14 Windows on Washington received feedback from a customer in Centreville, VA.
  • 8/21/14 Windows on Washington received feedback from a customer in Baltimore, MD.

More about Windows on Washington

As a GuildQuality Guildmember, Windows on Washington relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Windows on Washington in Alexandria, VA; Arlington, VA; Fairfax, VA; Herndon, VA; Rockville, MD; Washington, DC; Sterling, VA; Silver Spring, MD; Falls Church, VA; Ashburn, VA; and 76 other cities in Virginia, Maryland and District of Columbia..

In this report, Windows on Washington has published a summary of the customer feedback they've received since they joined GuildQuality in June 2013. In that time, 248 out of 401 customers (62%) responded to a GuildQuality satisfaction survey, with the most recent response in August 2014.