About this companyView all
Windows on Washington
Windows on Washington is a locally owned and operated company focused on improving the energy efficiency and appearance of our clients' homes. Our company was founded on a simple philosophy: be upfront and honest. Many home improvement companies force homeowners to sit through three hour sales presentations and then close with high-pressure tactics to make the sale. We created a better way to do business. More
FeedbackWhat is this?
What is this?
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.
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CommentsWhat is this?
What is this?
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.
"Area Of Satisfaction" comment from Arlington, VA
Great product and great install team. We had old aluminum windows that were a little difficult to remove. But the new windows went in perfectly, they look great, and the overall look of our home has dramatically improved!
Comment from Bethesda, MD
I would not mind if anyone came to see the project or use me as a reference. Windows on Washington did exceed my expectations! I was so pleased with their professionalism, and they were very clean. I cannot complain at all!
"Area Of Satisfaction" comment from Frederick, MD
Every department was totally professional and extremely helpful.
"Area Of Satisfaction" comment from Leesburg, VA
great product offered with the okna windows
"Area Of Satisfaction" comment from Fairfax, VA
I was most satisfied with the man who came over to give us the estimate. He was knowledgeable and answered all of our questions. I was also impressed with the installers because they were fast and efficient.
"Area Of Satisfaction" comment from Mc Lean, VA
The installers were professional, clean, and courteous.
"Area Of Satisfaction" comment from Oxon Hill, MD
I was very impressed with the company. Everyone was professional and very knowledgeable. The communications were easy and the process worked as planned.
"Area Of Satisfaction" comment from Chantilly, VA
staff is fabulous, felt they were honest and I trusted them, the installers were wonderful, very hard working, skilled and dedicated to wow, wow has high standards and ethics, extremely happy with product, very glad we had work done, house is much more comfortable, if all companies worked with the same degree of integrity and knowledge in their field then folks wouldnt be hesitant to higher for home repairs
"Area Of Satisfaction" comment from Herndon, VA
I was most satisfied with the quality of the work and materials.
"Area Of Satisfaction" comment from Silver Spring, MD
I was most satisfied with the cost to value.
- Angie's List - 2011 Super Service Award
- Angie's List - 2010 Super Service Award
- Angie's List - 2012 Super Service Award
- Angie's List - 2013 Super Service Award
More about Windows on Washington
As a GuildQuality Guildmember, Windows on Washington relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Windows on Washington in Alexandria, VA; Arlington, VA; Silver Spring, MD; Fairfax, VA; Herndon, VA; Rockville, MD; Ashburn, VA; Reston, VA; Falls Church, VA; Sterling, VA; and 108 other cities in Virginia, Maryland and District of Columbia.
In this report, Windows on Washington has published a summary of the customer feedback they've received since they joined GuildQuality in June 2013. In that time, 566 out of 890 customers (64%) responded to a GuildQuality satisfaction survey, with the most recent response in February 2016.