Windows on Washington is a locally owned and operated company focused on improving the energy efficiency and appearance of our clients' homes. Our company was founded on a simple philosophy: be upfront and honest. Many home improvement companies force homeowners to sit through three hour sales presentations and then close with high-pressure tactics to make the sale. We created a better way to do business. (more)
Tanks for being flexible and responsive
I was most satisfied with Windows on Washington because they were polite and very professional.
Very professional, good quality windows / installation. Very thorough review of product from sales team.
I thought the communication from the office was very professional, timely, and comprehensive.
I was satisfied with the expertise and responsiveness of the installers. We had an issue at the end we wanted to change. It was at the very last minute and they accommodated us.
The quality of the work is great, we're very happy.
Their installers are consistently first rate, and they use quality materials.
I was most satisfied with the installation.
Windows on Washington definitely lived up to their reviews on Angie's List. I was very happy overall with my experience from the sales process through the installation.
They did not fall short of my expectations in any way
The professionalism of the entire team. From the sales force, to installation to the ladies in the office!! Top Notch!!!!
The communication was excellent. I was proactively contacted so I never had to reach out to them with questions about exactly what was going to happen and when. The installation was excellent -- the finishing work on the windows and frames was beautifully done.The window quality seems great.
They did a very good job explaining and demonstrating how the windows work, and a really good job in keeping the house clean when they were installing. The products they carry are very good products.
Windows on Washington exceeded expectations
The sales pitch was low pressure, which is probably why we went with WoW.
I was satisfied with everything.
Low pressure sales.Good communication after signing a contract.Windows seem to be well installed and tight like I was expecting with no air infiltration noticeable.Crew were professional and courteous.
I want to again tell you how pleased we where with Young, the lead installer, he was a wonderful asset to your company.
I was very pleased with the salesman that came out. I also wanted to recognize Young, who was the lead installer, he was great and very professional. Young was the kind of person that radiated trust and that is hard to find in this world.
Quality of work and going above and behind for issue resolution.
As a GuildQuality Guildmember, Windows on Washington relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Windows on Washington in Alexandria, VA; Arlington, VA; Fairfax, VA; Silver Spring, MD; Herndon, VA; Rockville, MD; Reston, VA; Ashburn, VA; Falls Church, VA; Sterling, VA; and 105 other cities in Virginia, Maryland and District of Columbia.
In this report, Windows on Washington has published a summary of the customer feedback they've received since they joined GuildQuality in June 2013. In that time, 525 out of 829 customers (63%) responded to a GuildQuality satisfaction survey, with the most recent response in November 2015.