Window Nation, family-owned and operated by 3rd generation window experts, Harley and Aaron Magden, is the 16th largest home remodeling company in the United States, as ranked by Qualified Remodeler Magazine. (more)
I was pleased with windows and installation. They did an awesome job and was very clean. Overall cost was high for the windows, more than I wanted to pay. Will see in future how efficient they are.
I'd like to recognize the installer - I believe his name was Lee
I was most satisfied with the installation - the crew was on time and did a good job
The installers did a great job, did what they said they would do, and cleaned up after themselves.
I was most satisfied with how they kept me informed of any situation that there were issues with. One of the windows there was an issue between the manufacturer and installer and they kept me informed even when I was out of the country.
The installers were absolutely wonderful, polite, quiet, and nice.
We were very pleased with the work, the windows and everybody is happy. They rectified the issue that we had and we're very happy with Window Nation. We would recommend them.
Stan and his partner were awesome. They were very nice and I didn't mind at all letting them come in my house.
Marcus, Stan, and Stan's partner were very personable and knowledgeable.
I was most satisfied with their professionalism.
It was a pleasure working with Marcus. He made me understand all the different types of windows so I had enough information to make a wise choice. The end results were as he said it would be.
We couldn't be happier.
They just were efficient, pleasant and good people.
I was surprised at how quickly everything was done. I had never had a house sided before and when Window Nation told me it would take two days and it really only took two and a half that was pretty nice. I liked that the guys were done and out so quickly.
I was disappointed when I learned that the internet advertisement offered "buy two get one free," While, the newspaper ad that I responded to did not have the same offer. Both advertisements were in effect during the same time period.
I would like to recognize the installation crew.
I was most satisfied with the installation.
The installers were good. They were patient and very accommodating to our wishes, particularly when we requested that they move our furniture around the room.
The installers were great. They worked quickly. The finished product looks good. It's of high quality.
Their customer service was great. I was happy with their promptness, they showed, came in, and got the job down. I thought it was going to take them longer to get windows in but we ended up not having to do the bay windows. It was one of those issues that you don;t come across frequently so a salesperson might not know, I didn't. It was disappointing but once I get more money I want to go back and do the bay window.
As a GuildQuality Guildmember, Window Nation relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Window Nation in Cleveland, OH; Alexandria, VA; Charlotte, NC; Washington, DC; Baltimore, MD; Woodbridge, VA; Silver Spring, MD; Parma, OH; Akron, OH; Medina, OH; and 684 other cities in Maryland, Ohio, Virginia, North Carolina, South Carolina, and 4 other states..
In this report, Window Nation has published a summary of the customer feedback they've received since they joined GuildQuality in February 2011. In that time, 7,501 out of 11,443 customers (66%) responded to a GuildQuality satisfaction survey, with the most recent response in April 2014.
Window Nation surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Window Nation customer, and if Window Nation completed work for you after February of 2011 but you haven't yet received a survey, please let us know.