Window Nation
910 Cromwell Park Drive, Suite 102Glen Burnie, MD 21061(410) 766-8488

Window Nation, family-owned and operated by 3rd generation window experts, Harley and Aaron Magden, is the 16th largest home remodeling company in the United States, as ranked by Qualified Remodeler Magazine. (more)


Customer Feedback Summary

Of 11,515 customers surveyed, 7,543 responded (66%)
Likely to Recommend
93%
Clean & Safe
96%
Professional & Organized
94%
Communication
90%
Construction Quality
95%
Sales Knowledge
95%
Schedule
94%
Work Done Right
90%

Map of Recent Work

Reviews & Comments Reviews Only All Projects
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Reviews & Comments

1,222 Reviews
1,077
68
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36
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  • review
    Abani S.
    Baltimore, MD
    Apr 24, 2014
    Window Nation

    The installation was very quick and clean. The installers were very efficient. The whole process was very smooth and professional. The salesperson went the extra mile to get the sale.

  • comment
    Recognize Excellence
    Shaker Hts, OH
    Apr 24, 2014

    Marcus, ,my sales person was really great, he did a great job in the sales process was sensitive to financial limitations and worked with us to make it all happen. He ensured that everything was organized well and followed up after the installation to ensure that everything was done properly. Marcus really did a great job and made us feel good for choosing Window Nation! Great job Marcus!

  • comment
    Area For Improvement
    Shaker Hts, OH
    Apr 24, 2014

    I was pleasantly surprised by Window Nation, they were friendly, clear to the point and delivered what they promised. They didn't fall short on anything.

  • comment
    Area Of Satisfaction
    Shaker Hts, OH
    Apr 24, 2014

    My sales person was great, he cared about the installation and that everything went proper, I had 24 windows installed and 2 crews came and got it done in ONE DAY!!!! I almost drove by my house when I got home at 17:30h I was pleasantly surprised how fast, professional and quality focused the team was. Great job - I would recommend Window Nation to anyone who considers changing windows or doors.

  • comment
    Recognize Excellence
    Lakeside Marblehead, OH
    Apr 24, 2014

    I would like to recognize the salesperson, Mike and Kathy's followup was incredible. They were all good including the installers, they were great. The all did an incredible job.

  • comment
    Area Of Satisfaction
    Lakeside Marblehead, OH
    Apr 24, 2014

    During my experience doing home remodeling Window Nation was by far the most prompt, efficient, and professional organization that I have ever dealt with. I could not be more pleased.

  • review
    D.T.A.
    Lakeside Marblehead, OH
    Apr 24, 2014
    Window Nation

    Window Nation was by far the most professional, prompt, and thorough company that I have every dealt with during our entire remodeling process. I would use them again in an instant.

  • comment
    Additional Comment
    Bethesda, MD
    Apr 23, 2014

    Our experience with Window Nation was very pleasant

  • comment
    Recognize Excellence
    Brunswick, OH
    Apr 23, 2014

    The installation guys were good.

  • comment
    Area Of Satisfaction
    Brunswick, OH
    Apr 23, 2014

    They were very professional and appeared to be good quality.

  • comment
    Additional Comment
    Madison, OH
    Apr 23, 2014

    I was very very satisfied with the work.

  • comment
    Area Of Satisfaction
    Madison, OH
    Apr 23, 2014

    I was satisfied with everything.

  • comment
    Recognize Excellence
    Eastlake, OH
    Apr 23, 2014

    For their exceptional service, I would like to recognizer the two men who did the installation.

  • comment
    Area Of Satisfaction
    Eastlake, OH
    Apr 23, 2014

    I was satisfied with all of areas. I could not ask for anything better.

  • review
    J.A.C.
    Eastlake, OH
    Apr 23, 2014
    Window Nation

    Window Nation is a good company. The people who did our installation are very knowledgeable and did excellent work. I could not ask for anything better.

  • comment
    Additional Comment
    Canton, OH
    Apr 23, 2014

    They did a really good job, and we were satisfied with everything that they did.

  • comment
    Recognize Excellence
    Canton, OH
    Apr 23, 2014

    They all did outstanding work.

  • comment
    Area Of Satisfaction
    Canton, OH
    Apr 23, 2014

    I was most satisfied with how great it looks. The completed work is well done.

  • comment
    Recognize Excellence
    Herndon, VA
    Apr 23, 2014

    The installation crew did a very good job. They were helpful and conscientious.

  • comment
    Area Of Satisfaction
    Herndon, VA
    Apr 23, 2014

    I was most satisfied with everything overall. Everything was fine.

More Reviews & Comments

Affiliations

  • GuildQuality
  • Angie's List
  • Better Business Bureau
  • ENERGY STAR
  • EPA Lead-Safe Certified Firm
GuildQuality Member
Guildmember
Since 2011
GuildQuality Master Award Winner
Guildmaster Award Winner
2013

Types of Work

  • Windows & doors (10,768)
  • Siding (3,758)
  • Roof (28)
  • Gutters (3)

Recent Activity

  • 4/24/14 Window Nation received feedback from a customer in Oakton, VA.
  • 4/24/14 Window Nation received feedback from a customer in Baltimore, MD.
  • 4/24/14 Window Nation received feedback from a customer in Edgewater, MD.
  • 4/24/14 Window Nation received feedback from a customer in Reston, VA.
  • 4/24/14 Window Nation received feedback from a customer in Lakeside Marblehead, OH.

More about Window Nation

As a GuildQuality Guildmember, Window Nation relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Window Nation in Cleveland, OH; Alexandria, VA; Charlotte, NC; Washington, DC; Baltimore, MD; Woodbridge, VA; Silver Spring, MD; Akron, OH; Parma, OH; Medina, OH; and 687 other cities in Maryland, Ohio, Virginia, North Carolina, South Carolina, and 4 other states..

In this report, Window Nation has published a summary of the customer feedback they've received since they joined GuildQuality in February 2011. In that time, 7,543 out of 11,515 customers (66%) responded to a GuildQuality satisfaction survey, with the most recent response in April 2014.

Window Nation surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.

If you are a Window Nation customer, and if Window Nation completed work for you after February of 2011 but you haven't yet received a survey, please let us know.

If you have had work done by Window Nation since February of 2011 and have not received a survey, please share your review. Once we receive your feedback, we'll mail you a post card with instructions on how to verify and publish your review. We rely on this verification process to ensure that all feedback published is from actual customers.

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