Window Nation
910 Cromwell Park Drive, Suite 102Glen Burnie, MD 21061(410) 766-8488

Window Nation, family-owned and operated by 3rd generation window experts, Harley and Aaron Magden, is the 16th largest home remodeling company in the United States, as ranked by Qualified Remodeler Magazine. (more)


Customer Feedback Summary

Of 11,443 customers surveyed, 7,501 responded (66%)
Likely to Recommend
93%
Clean & Safe
96%
Professional & Organized
94%
Communication
90%
Construction Quality
95%
Sales Knowledge
95%
Schedule
94%
Work Done Right
90%

Map of Recent Work

Reviews & Comments Reviews Only All Projects

Reviews & Comments

1,216 Reviews
1,073
66
26
15
36
Currently Viewing:

  • review
    Debbie H.
    Canton, OH
    Apr 20, 2014
    Window Nation

    I was pleased with windows and installation. They did an awesome job and was very clean. Overall cost was high for the windows, more than I wanted to pay. Will see in future how efficient they are.

  • comment
    Recognize Excellence
    Parkville, MD
    Apr 18, 2014

    I'd like to recognize the installer - I believe his name was Lee

  • comment
    Area Of Satisfaction
    Parkville, MD
    Apr 18, 2014

    I was most satisfied with the installation - the crew was on time and did a good job

  • comment
    Recognize Excellence
    Hyattsville, MD
    Apr 18, 2014

    The installers did a great job, did what they said they would do, and cleaned up after themselves.

  • comment
    Area Of Satisfaction
    Hyattsville, MD
    Apr 18, 2014

    I was most satisfied with how they kept me informed of any situation that there were issues with. One of the windows there was an issue between the manufacturer and installer and they kept me informed even when I was out of the country.

  • comment
    Recognize Excellence
    Vienna, VA
    Apr 18, 2014

    The installers were absolutely wonderful, polite, quiet, and nice.

  • review
    J.L.A.
    Uniontown, OH
    Apr 18, 2014
    Window Nation

    We were very pleased with the work, the windows and everybody is happy. They rectified the issue that we had and we're very happy with Window Nation. We would recommend them.

  • comment
    Clean & Safe
    Medina, OH
    Apr 18, 2014

    Stan and his partner were awesome. They were very nice and I didn't mind at all letting them come in my house.

  • comment
    Recognize Excellence
    Medina, OH
    Apr 18, 2014

    Marcus, Stan, and Stan's partner were very personable and knowledgeable.

  • comment
    Area Of Satisfaction
    Medina, OH
    Apr 18, 2014

    I was most satisfied with their professionalism.

  • review
    Tammy F.
    Medina, OH
    Apr 18, 2014
    Window Nation

    It was a pleasure working with Marcus. He made me understand all the different types of windows so I had enough information to make a wise choice. The end results were as he said it would be.

  • comment
    Additional Comment
    New Market, MD
    Apr 18, 2014

    We couldn't be happier.

  • comment
    Area Of Satisfaction
    New Market, MD
    Apr 18, 2014

    They just were efficient, pleasant and good people.

  • comment
    Area Of Satisfaction
    Cleveland, OH
    Apr 18, 2014

    I was surprised at how quickly everything was done. I had never had a house sided before and when Window Nation told me it would take two days and it really only took two and a half that was pretty nice. I liked that the guys were done and out so quickly.

  • review
    Bonita D.
    Fort Washington, MD
    Apr 17, 2014
    Window Nation

    I was disappointed when I learned that the internet advertisement offered "buy two get one free," While, the newspaper ad that I responded to did not have the same offer. Both advertisements were in effect during the same time period.

  • comment
    Recognize Excellence
    Bel Air, MD
    Apr 17, 2014

    I would like to recognize the installation crew.

  • comment
    Area Of Satisfaction
    Bel Air, MD
    Apr 17, 2014

    I was most satisfied with the installation.

  • comment
    Recognize Excellence
    Baltimore, MD
    Apr 17, 2014

    The installers were good. They were patient and very accommodating to our wishes, particularly when we requested that they move our furniture around the room.

  • comment
    Area Of Satisfaction
    Baltimore, MD
    Apr 17, 2014

    The installers were great. They worked quickly. The finished product looks good. It's of high quality.

  • comment
    Area Of Satisfaction
    Ellicott City, MD
    Apr 17, 2014

    Their customer service was great. I was happy with their promptness, they showed, came in, and got the job down. I thought it was going to take them longer to get windows in but we ended up not having to do the bay windows. It was one of those issues that you don;t come across frequently so a salesperson might not know, I didn't. It was disappointing but once I get more money I want to go back and do the bay window.

More Reviews & Comments

Affiliations

  • GuildQuality
  • Angie's List
  • Better Business Bureau
  • ENERGY STAR
  • EPA Lead-Safe Certified Firm
GuildQuality Member
Guildmember
Since 2011
GuildQuality Master Award Winner
Guildmaster Award Winner
2013

Types of Work

  • Windows & doors (10,696)
  • Siding (3,686)
  • Roof (28)
  • Gutters (3)

Recent Activity

  • 4/20/14 Window Nation received feedback from a customer in Canton, OH.
  • 4/20/14 Window Nation received feedback from a customer in Hyattsville, MD.

More about Window Nation

As a GuildQuality Guildmember, Window Nation relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Window Nation in Cleveland, OH; Alexandria, VA; Charlotte, NC; Washington, DC; Baltimore, MD; Woodbridge, VA; Silver Spring, MD; Parma, OH; Akron, OH; Medina, OH; and 684 other cities in Maryland, Ohio, Virginia, North Carolina, South Carolina, and 4 other states..

In this report, Window Nation has published a summary of the customer feedback they've received since they joined GuildQuality in February 2011. In that time, 7,501 out of 11,443 customers (66%) responded to a GuildQuality satisfaction survey, with the most recent response in April 2014.

Window Nation surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.

If you are a Window Nation customer, and if Window Nation completed work for you after February of 2011 but you haven't yet received a survey, please let us know.

If you have had work done by Window Nation since February of 2011 and have not received a survey, please share your review. Once we receive your feedback, we'll mail you a post card with instructions on how to verify and publish your review. We rely on this verification process to ensure that all feedback published is from actual customers.

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