Westpoint Homes is a home builder in Edmond, Norman and Oklahoma City and has a solid reputation built on over twenty-five years of professional service. We have consistently been on the top ten new home builder’s list for the Oklahoma City metroplex and have grown to become a leader in home building, land development and commercial construction. Westpoint Homes is committed to providing superior personal service and a high quality product. We believe quality, integrity, and service are the keys to our success and we hope you will find time to visit our model homes and our communities.
Fantastic customer service!
I would like to recognize everybody from Westpoint Homes for their exceptional service.
I was most satisfied in that you can stay in contact with Westpoint Homes easily.
Questions and emails have been answered quickly. We have felt like we were their only clients.
Jim was available anytime we needed in the house before closing. At closing, DeAnn and Jim were very friendly. They were knowledgable and provided a binder full of information.
Blake, the sales person was exceptional
Everything was exceptional. I would do it all over again if I could.
DeAnne for the work with the warranty and Jim (manger) were great.
Anytime changes needed to be done they worked with me in a timely manner. They changed the floor plan for us and took down the kitchen wall, we were the first in the neighbor to do these changes.
Deanne and Jim. Jim was wonderful when we purchased the house and when we had emergencies. Deanne has been so helpful throughout the entire year. She acts on things quickly and follows through. I can't say enough good things about both of them!
If anything goes wrong, it is addressed almost immediately.
Customer service, communication, and workmanship are good. Very professional yet personal.
DeAnn, Jim, Benny and David are all wonderful and pleasant to work with. They are always quick to respond and so helpful with anything we need. It's nice to have people wave at you through the community as well!
The workmanship of the home is quite lovely and it makes all the difference when you have exceptional customer service from DeAnn, Jim and Benny! We are very happy in our beautiful home!
I was most satisfied with Westpoint Homes' customer service. It was really exceptional. They were easy to work with and they followed through with what they said they would do.
I've used another builder before and they were a nightmare. These guys were awesome.
The purchase/sale process went very smoothly, even when we had a few bumps with our underwriter, Jim and the West Point folks were patience and worked with us. The staff were so personable and made us feel like family. They were very concerned about our happiness and our experience during the transaction.
The quality of home is exceptional, as I expected. Furthermore, any time I dealt with people from Westpoint, I was always impressed with the professionalism and responsiveness. I would highly recommend a Westpoint home.
Jim Burkett is by far the most patient and most honest builder sales rep I have ever encountered.DeAnn Pollard is on top of the entire warranty process and is attentive and professional in all aspects of her job.
The staff at Westpoint Homes (especially Jim and DeAnn) have exceeded our expectations from beginning to the end. As a fellow real estate professional, I have been thrilled with this process and have already recommended the neighborhood to many people.
As a GuildQuality Guildmember, Westpoint Homes relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Westpoint Homes in Norman, OK; Edmond, OK; Oklahoma City, OK; and Edmond, Ok 73013, OK.
In this report, Westpoint Homes has published a summary of the customer feedback they've received since they joined GuildQuality in March 2007. In that time, 708 out of 904 customers (78%) responded to a GuildQuality satisfaction survey, with the most recent response in April 2015.