The benefits to hiring Twin Cities Siding Professionals for your home improvement project are many. We are the most experienced and most professional exterior remodeling company in Minnesota. We understand that clear and effective communication is the number one way to guarantee customer satisfaction. We know that a fully informed homeowner is our best customer. We only use quality materials installed by professional workmen according to the manufacturer's requirements. And lastly, our friendly and professional office staff make sure the process is as hassle free as possible. We have been exceeding our customers' expectations since 1995! (more)
The friendships that were built.
All TCSP staff were very responsive in answering all my questions and getting back to me when needed. The work crew assigned to my house were professional and easy to work with - they became like family members while they were on-site.
This project was well overdue. The existing siding was in very poor condition. Working with the professionals at TCSP was a pleasant experience. All of them were very professional. They listened to our needs and what we wanted then worked with that to develop a plan that would meet our needs. While it took a little longer to get done than what we had thought it might, the wait was WELL WORTH IT! The finished product is perfect in every way and looks better than I ever could have imagined.
It all began with a phone call from Ann at the office after I had filled out an online request on the website. Ann was the first to call me back of the 2 companies that I requested a call from. We connected right away when she asked me what type of siding that we currently have. I said "crappy masonite" and we both had a good laugh over that. Next we met Chad Grotberg, who was awesome and really took the time to get to know us and our project. He listened to us and explained exactly what TCSP does in a way that we could understand and appreciate. We had some more custom things that we wanted done to our home and this did not stump him at all as it had one of the other companies that we had gotten a quote from. After we signed with Chad, just a few days later came a card from the owners of TCSP thanking us for choosing their company and they promised to treat our home like it was their own. How impressive! And let me tell you they did! I am a pretty picky customer as I also work in customer service and my husband even calls me "inspector 19"! I even warned Nate and Andy (senior field supervisor and crew leader) that I am very picky and their answer was, "that's why you chose us"! How true! When we asked questions or wanted something done in a certain way, they never acted like it was a bother, but treated us with utmost respect. We even ran into Nate at a wedding during our project and had a great time with him and his wife Larissa! All of the crew on the job site, Andy, Brian, and Cal were the main ones, were also very professional and very fun as well. They do excellent work! They also worked very well with the other contractors that we had on the jobsite, the electrician, Direct TV, and the plumber, in order to make sure that everything was done to our satisfaction. We can't say enough good things about our experience with TCSP! We had 3 companies come out to our home before choosing TCSP and we are so glad that they are the ones we picked! It is so nice to know that there are still companies out there who really do put the customer first and it is not just a slogan, but instead this is lived at every level of the company from the owners down to the crew on the jobsite. Thank you Twin Cities Siding Professionals for transforming our home into something so beautiful we never thought possible and making new friends along the way!
They were here everyday promptly, and were easy to work with and talk to. They were good guys, it was nice working with them, they are very professional. It was a good experience working with them.
The final product is 100 times better than what they took off. We've gotten a lot of compliments from our neighbors that our house looks so much better. The quality and craftsmanship put into the house is much better.
The siding, the color, and the trim by TCSP looks fabulous. We would recommend TCSO to anyone looking for professionals that deliver great on time results. We love the look of our home again.
We were completely satisfied with the results of the project. They were professional and courteous and kept us well informed during the whole process. We feel that we got a good value.
Professional experience from start to finish! From reviewing options with architect and company representative--to meeting our work crew and watching them turn a vision into reality. Great experience. Wonderful workmanship. Fantastic result!
The product looks great. The crew was easy to work with
As a GuildQuality Guildmember, Twin Cities Siding Professionals relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Twin Cities Siding Professionals in Minneapolis, MN; St. Paul, MN; Edina, MN; Eagan, MN; Plymouth, MN; Apple Valley, MN; Woodbury, MN; Minnetonka, MN; Eden Prairie, MN; Mendota Heights, MN; and 83 other cities in Minnesota..
In this report, Twin Cities Siding Professionals has published a summary of the customer feedback they've received since they joined GuildQuality in February 2009. In that time, 424 out of 575 customers (74%) responded to a GuildQuality satisfaction survey, with the most recent response in December 2013.
Twin Cities Siding Professionals is a candidate for a 2014 Guildmaster Award.
The Guildmaster Awards recognize exemplary service among home builders, remodelers,
developers, and home services contractors.
to review this year's qualifications.
To be eligible for consideration, Twin Cities Siding Professionals must survey all of their customers.
If you are a recent customer of Twin Cities Siding Professionals and have not yet received a customer satisfaction survey, please let us know. We need your feedback in order to conduct a thorough review of Twin Cities Siding Professionals's application.