The benefits to hiring Twin Cities Siding Professionals for your home improvement project are many. We are the most experienced and most professional exterior remodeling company in Minnesota. We understand that clear and effective communication is the number one way to guarantee customer satisfaction. We know that a fully informed homeowner is our best customer. We only use quality materials installed by professional workmen according to the manufacturer's requirements. And lastly, our friendly and professional office staff make sure the process is as hassle free as possible. We have been exceeding our customers' expectations since 1995!
We could not have been happier with TCSP. Sales rep was incredibly professional and prepared. The crew came when expected and worked hard all day every day until the job was done. We always felt our voices were heard and that we were being taken care of. I have already recommend TCSP to my brother and this siding project is already under way. As a Director of Customer Service for a major global corporation I can honestly say I was nothing less than impressed throughout our entire experience with TCSP.
Excellent, excellent craftsmanship and materials. Lovely support personnel in the office. Quick response on any questions or concerns. Patience and thoroughness as design decisions were explored and made. Recognition of the importance of taking our time in deciding on color and siding options.
Seeing the smile on my wife's face when the siding installation was complete.
The folks at TCSP did a remarkable job from beginning to end. They responded to all requests in a timely manner, showed up when they said they would, and adapted to changes that came up during the project. Everything was done very well down to the most minute detail. And I am picky.They are by far the best contractor I have ever hired.
We are very pleased with Twin Cities Siding Professionals and if we do another project, they will be the company we call to do the work.
Twin Cities Siding Professionals transformed our house into a stately work of art. They worked through the coldest winter in years without missing a beat. They were all very professional from the the designer to the work crew. The guys that came every day were on time, extremely polite, helpful in every way, and most amazing to me, happy all the time!
I feel like the crew was wonderful to work with. Also, the end result is beautiful. We are very, very happy with the project.
Twin Cities Siding Professionals were great when it came to working with us on all the project details. Our project was very complex and required open communication with us when something came up. They were fantastic problem solvers and everyone was incredibly nice and friendly to be around. I am relieved that the workers were all so nice while they were in my home. The extensive work required them to constantly be in our personal space, but they were so nice that I didn't mind them working at all. They were great!
I had a fantastic experience from start to finish with Twin Cities Siding Professionals. They brought back the old world beauty of my home! I would recommend them to others!
TCSP provided a comprehensive plan to complete the home siding project. From the color selection of the siding and trim, to the materials used in each aspect of the work needed to finish the job. The crew does everything possible to satisfy the customers wishes.
All TCSP staff were very responsive in answering all my questions and getting back to me when needed. The work crew assigned to my house were professional and easy to work with - they became like family members while they were on-site.
The friendships that were built.
This project was well overdue. The existing siding was in very poor condition. Working with the professionals at TCSP was a pleasant experience. All of them were very professional. They listened to our needs and what we wanted then worked with that to develop a plan that would meet our needs. While it took a little longer to get done than what we had thought it might, the wait was WELL WORTH IT! The finished product is perfect in every way and looks better than I ever could have imagined.
It all began with a phone call from Ann at the office after I had filled out an online request on the website. Ann was the first to call me back of the 2 companies that I requested a call from. We connected right away when she asked me what type of siding that we currently have. I said "crappy masonite" and we both had a good laugh over that. Next we met Chad Grotberg, who was awesome and really took the time to get to know us and our project. He listened to us and explained exactly what TCSP does in a way that we could understand and appreciate. We had some more custom things that we wanted done to our home and this did not stump him at all as it had one of the other companies that we had gotten a quote from. After we signed with Chad, just a few days later came a card from the owners of TCSP thanking us for choosing their company and they promised to treat our home like it was their own. How impressive! And let me tell you they did! I am a pretty picky customer as I also work in customer service and my husband even calls me "inspector 19"! I even warned Nate and Andy (senior field supervisor and crew leader) that I am very picky and their answer was, "that's why you chose us"! How true! When we asked questions or wanted something done in a certain way, they never acted like it was a bother, but treated us with utmost respect. We even ran into Nate at a wedding during our project and had a great time with him and his wife Larissa! All of the crew on the job site, Andy, Brian, and Cal were the main ones, were also very professional and very fun as well. They do excellent work! They also worked very well with the other contractors that we had on the jobsite, the electrician, Direct TV, and the plumber, in order to make sure that everything was done to our satisfaction. We can't say enough good things about our experience with TCSP! We had 3 companies come out to our home before choosing TCSP and we are so glad that they are the ones we picked! It is so nice to know that there are still companies out there who really do put the customer first and it is not just a slogan, but instead this is lived at every level of the company from the owners down to the crew on the jobsite. Thank you Twin Cities Siding Professionals for transforming our home into something so beautiful we never thought possible and making new friends along the way!
The final product is 100 times better than what they took off. We've gotten a lot of compliments from our neighbors that our house looks so much better. The quality and craftsmanship put into the house is much better.
They were here everyday promptly, and were easy to work with and talk to. They were good guys, it was nice working with them, they are very professional. It was a good experience working with them.
The siding, the color, and the trim by TCSP looks fabulous. We would recommend TCSO to anyone looking for professionals that deliver great on time results. We love the look of our home again.
We were completely satisfied with the results of the project. They were professional and courteous and kept us well informed during the whole process. We feel that we got a good value.
Professional experience from start to finish! From reviewing options with architect and company representative--to meeting our work crew and watching them turn a vision into reality. Great experience. Wonderful workmanship. Fantastic result!
The product looks great. The crew was easy to work with
It is perfectly fine to paint brick. Here are some things to consider. You need to clean it fiirst. I recommend a thorough power wash with a 25 degree tip. Keep the nozzle back at least six inches while you are doing this. Then, you need to rub your fingertips across the brick and mortar. If a lot of particles are dislodged, you need to apply a masonry conditioner. This will help bind the particles together. If no particles, or very few, are dislodged, then apply a masonry primer. Remember to let the surface dry for at least three days after the powerwash. You are forcing water throught the brick and it will take a few days for it to dry. After the primer or conditioner has dried, apply a high quality latex or elastomeric paint. You will enjoy your work for many years.
One proviso: Do not paint the brick if it is horizontal like the top of a planter. That will peel and very quickly. However, painting on brick on sidewalls is perfectly fine.
As a GuildQuality Guildmember, Twin Cities Siding Professionals relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Twin Cities Siding Professionals in Minneapolis, MN; St. Paul, MN; Edina, MN; Eagan, MN; Plymouth, MN; Minnetonka, MN; Eden Prairie, MN; Apple Valley, MN; Woodbury, MN; Mendota Heights, MN; and 87 other cities in Minnesota..
In this report, Twin Cities Siding Professionals has published a summary of the customer feedback they've received since they joined GuildQuality in February 2009. In that time, 450 out of 607 customers (74%) responded to a GuildQuality satisfaction survey, with the most recent response in July 2014.
Twin Cities Siding Professionals surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Twin Cities Siding Professionals customer, and if Twin Cities Siding Professionals completed work for you after February of 2009 but you haven't yet received a survey, please let us know.