The benefits to hiring Twin Cities Siding Professionals for your home improvement project are many. We are the most experienced and most professional exterior remodeling company in Minnesota. We understand that clear and effective communication is the number one way to guarantee customer satisfaction. We know that a fully informed homeowner is our best customer. We only use quality materials installed by professional workmen according to the manufacturer's requirements. And lastly, our friendly and professional office staff make sure the process is as hassle free as possible. We have been exceeding our customers' expectations since 1995! (more)
The friendships that were built.
All TCSP staff were very responsive in answering all my questions and getting back to me when needed. The work crew assigned to my house were professional and easy to work with - they became like family members while they were on-site.
This project was well overdue. The existing siding was in very poor condition. Working with the professionals at TCSP was a pleasant experience. All of them were very professional. They listened to our needs and what we wanted then worked with that to develop a plan that would meet our needs. While it took a little longer to get done than what we had thought it might, the wait was WELL WORTH IT! The finished product is perfect in every way and looks better than I ever could have imagined.
It all began with a phone call from Ann at the office after I had filled out an online request on the website. Ann was the first to call me back of the 2 companies that I requested a call from. We connected right away when she asked me what type of siding that we currently have. I said "crappy masonite" and we both had a good laugh over that. Next we met Chad Grotberg, who was awesome and really took the time to get to know us and our project. He listened to us and explained exactly what TCSP does in a way that we could understand and appreciate. We had some more custom things that we wanted done to our home and this did not stump him at all as it had one of the other companies that we had gotten a quote from. After we signed with Chad, just a few days later came a card from the owners of TCSP thanking us for choosing their company and they promised to treat our home like it was their own. How impressive! And let me tell you they did! I am a pretty picky customer as I also work in customer service and my husband even calls me "inspector 19"! I even warned Nate and Andy (senior field supervisor and crew leader) that I am very picky and their answer was, "that's why you chose us"! How true! When we asked questions or wanted something done in a certain way, they never acted like it was a bother, but treated us with utmost respect. We even ran into Nate at a wedding during our project and had a great time with him and his wife Larissa! All of the crew on the job site, Andy, Brian, and Cal were the main ones, were also very professional and very fun as well. They do excellent work! They also worked very well with the other contractors that we had on the jobsite, the electrician, Direct TV, and the plumber, in order to make sure that everything was done to our satisfaction. We can't say enough good things about our experience with TCSP! We had 3 companies come out to our home before choosing TCSP and we are so glad that they are the ones we picked! It is so nice to know that there are still companies out there who really do put the customer first and it is not just a slogan, but instead this is lived at every level of the company from the owners down to the crew on the jobsite. Thank you Twin Cities Siding Professionals for transforming our home into something so beautiful we never thought possible and making new friends along the way!
They were here everyday promptly, and were easy to work with and talk to. They were good guys, it was nice working with them, they are very professional. It was a good experience working with them.
The final product is 100 times better than what they took off. We've gotten a lot of compliments from our neighbors that our house looks so much better. The quality and craftsmanship put into the house is much better.
The siding, the color, and the trim by TCSP looks fabulous. We would recommend TCSO to anyone looking for professionals that deliver great on time results. We love the look of our home again.
We were completely satisfied with the results of the project. They were professional and courteous and kept us well informed during the whole process. We feel that we got a good value.
Professional experience from start to finish! From reviewing options with architect and company representative--to meeting our work crew and watching them turn a vision into reality. Great experience. Wonderful workmanship. Fantastic result!
The product looks great. The crew was easy to work with
The finished project is beautiful but it still is not completed and we have been working on this project since Oct 2013. Prices were misquoted and the salesman after we signed the papers did not return phone calls. The project manager was easy to work with and willing to do whatever it took to find solutions. I would recommend Curt on all levels of the job, he did more and worked out more problems then the salesman.
I couldn't have asked for anything better these guys were just fabulous. I really love the the work that they did. I thought the world of the crew and the appreciate their craftsmanship. My house is absolutely perfect and gorgeous.
It all went very well, and we're very pleased. We were treated with a lot of respect.
I just thought they performed well, and I'm 100% sure of the product. Really the only thing that fell short was the phone line getting cut, and they're going to correct that. The crew was wonderful. They all got along, and they were very courteous. They were just a great team.
The initial presentation of the process of replacing the siding was very thorough and detailed. Throughout the entire project they responded quickly and appropriately to all questions. They were always very courteous, polite and respectful. They always made sure that we could access our garage and driveway easily, and made sure that their equipment, supplies, etc. did not impinge on our neighbors. The entire crew worked hard to complete the project in a timely manner.
The crew were always so upbeat and kind. My granddaughter who is here for daycare would always laugh and giggle when of of the guys would sing. She was always on the lookout for Andy ( our lead ) and could spot him with his hardhat! She thought it was cool! She's 4!The weather was very unkind to outdoor work and the wind coming off the lake made it really unbearable but the crew acted as if it was another normal day and worked away. Trust me when I say it was brutal!
I thought Terry did a good job going over what to expect, and answered all my questions. His professionalism were key in my decision to go with Twin Cities Siding Professionals.
They had great communication and very timely responses. They had clear answers to my questions.
Thanks for the great work. You have a terrific team.
From first meetings with Terry, and introductions to his crew manager Curt, and site manager (the incredible) Andy, this team performed well beyond our expectations. Presentation of quote was concise, clear and easy to understand with no questions left unanswered. Pricing was fair and honestly presented. The crews on site were outstanding. Workmanship and attention to detail was outstanding. Any concerns brought up during project were addressed quickly and handled to our complete satisfaction. This is a rare company indeed and my wife and I would heartily recommend them!
As a GuildQuality Guildmember, Twin Cities Siding Professionals relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Twin Cities Siding Professionals in Minneapolis, MN; St. Paul, MN; Edina, MN; Eagan, MN; Plymouth, MN; Apple Valley, MN; Woodbury, MN; Minnetonka, MN; Eden Prairie, MN; Mendota Heights, MN; and 83 other cities in Minnesota..
In this report, Twin Cities Siding Professionals has published a summary of the customer feedback they've received since they joined GuildQuality in February 2009. In that time, 425 out of 575 customers (74%) responded to a GuildQuality satisfaction survey, with the most recent response in December 2013.
Twin Cities Siding Professionals is a candidate for a 2014 Guildmaster Award.
The Guildmaster Awards recognize exemplary service among home builders, remodelers,
developers, and home services contractors.
to review this year's qualifications.
To be eligible for consideration, Twin Cities Siding Professionals must survey all of their customers.
If you are a recent customer of Twin Cities Siding Professionals and have not yet received a customer satisfaction survey, please let us know. We need your feedback in order to conduct a thorough review of Twin Cities Siding Professionals's application.