After gaining nearly two decades of painting experience, Irwin Weitz established SuperiorPro Painting in 1998 with the vision of becoming the most customer service-oriented painting contractor in Atlanta. More
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.
Exterior painting (504)
Interior painting (453)
James Hardie (26)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.
Superior Pro was delayed, make many mistakes, and overall poor workmanship that had to be corrected numerous times. Nails were driven through A/C Freon line which required ME to remove interior drywall and locate the leaks (3 of them). Items removed for siding/painting required multiple reworks to reinstall...
Jennifer Worley, my project manager was wonderful and responsive and resolved all questions! Steven, the original sales person was what decided me to go with Superior Pro. Very knowledgeable and great personality.
I didn't know what to expect and this was going to be my biggest job done to my home. I always do my research so I knew exactly what I wanted, but not who was going to do it. This was a pleasant experience with a professional company that didn't take my small home for granted. It looks wonderful! I am very pleased.
SUPERIOR PRO'S materials, workers, and workmanship is excellent. The project managers are the problem. The siding manager never came to the finished job to go over the completed siding, in fact I left the check under the mat for the secretary. Therefore, he never scheduled the painting, next step resulting...
As a GuildQuality Guildmember, Superior Pro Painting & Exteriors relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Superior Pro Painting & Exteriors in Marietta, GA; Atlanta, GA; Alpharetta, GA; Roswell, GA; Lawrenceville, GA; Cumming, GA; Kennesaw, GA; Acworth, GA; Woodstock, GA; Norcross, GA; and 45 other cities in Georgia.
In this report, Superior Pro Painting & Exteriors has published a summary of the customer feedback they've received since they joined GuildQuality in March 2013. In that time, 302 out of 534 customers (57%) responded to a GuildQuality satisfaction survey, with the most recent response in July 2016.
Superior Pro Painting & Exteriors surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Superior Pro Painting & Exteriors customer, and if Superior Pro Painting & Exteriors completed work for you after March of 2013 but you haven't yet received a survey, please let us know.
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