GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.
Bathroom remodel (5)
Whole house remodel (4)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.
Sheen is knowledgeable and follows up what he says. The guys were on time and cleaned up satisfactorily each day. I look forward to the opportunity to work with Speciatly Home Improvement, Inc whenever I have a need for their services and recommend them whenever possible.
Two things: 1. the end result looks great! 2. We like how Sheen, the owner, is veery organized and also can bring his experience to bear when we have questions or are asking him for suggestions. WE have complete confidence in this company.
The project involved some stair remodel and flooring installation. Specialty Home Improvement met with us to discuss our needs, offering suggestions as we asked for them. They arranged for us to meet with flooring experts in-house that had a chance to see what the place looked like in order to get...
We couldn't be happier with the bath remodel that Sheen and his team did for us. From initial consultation to final clean up, work was done timely, professionally and looks fantastic. The work area was left clean each day and Juve and Carlos were always respectful of any questions or comments we had...
Sheen, the owner, is excellent at communication and letting the customer know what is going on. He would usually stop by the job site every morning to check on the progress, and let us know what was happening and when. We liked his employees - they were very knowledgeable and did great work - as well...
We would be happy to recommend Specialty Home Improvement. Even though it is difficult to live through a kitchen remodel, he made the experience as good as it could have been and completed the job a little ahead of the date we had thought it would be finished. We love our new kitchen!
We would highly recommend Sheen Fisher and his company, Specialty Home Improvement. He and his crew did a kitchen remodel for us last fall that included knocking out a wall to enlarge the kitchen, gutting it, moving the water pipes in the foundation so that we could put move the sink into the island...
Thank you so much for your kind words, Paula. It was a pleasure working for you and Bob and your new kitchen is stunning!
The project was on time, they were always courteous, Sheen came by daily to keep things in check, issues were resolved promptly, Sheen helped me plan things out and helped me with where to buy materials.. I liked all the people that worked on the project... Sheen talked alot about providing good customer...
As a GuildQuality Guildmember, Specialty Home Improvement, Inc. relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Specialty Home Improvement, Inc. in Escondido, CA; San Diego, CA; Oceanside, CA; Encinitas, CA; San Marcos, CA; Carlsbad, CA; Poway, CA; Vista, CA; Fallbrook, CA; Valley Center, CA; and 5 other cities in California.
In this report, Specialty Home Improvement, Inc. has published a summary of the customer feedback they've received since they joined GuildQuality in November 2009. In that time, 85 out of 93 customers (91%) responded to a GuildQuality satisfaction survey, with the most recent response in July 2014.
Specialty Home Improvement, Inc. surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Specialty Home Improvement, Inc. customer, and if Specialty Home Improvement, Inc. completed work for you after November of 2009 but you haven't yet received a survey, please let us know.
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