Solar Energy World is the fastest growing solar power systems installer in the area. Headquartered in Elkridge, Maryland, Solar Energy World serves the Maryland and Washington, DC areas. Services include solar electric systems design and installation, solar hot water (solar thermal), and energy efficiency services, including energy audits. (more)
We can only comment on the work provided by Solar Energy World so far, which is that the work has just been checked and found acceptable. We still have not received a utility bill showing any improvements. However, we hope this will happen soon. We installed solar panels to save energy and money. We hope it will provide both. So far the workers were very professional and gracious, and we would recommend Solar Energy World to others.
Solar energy world has a great team. They work well to understand and meet their customer's expectations. It was overall good as well as learning experience.
The system from Solar Energy World performs exactly as they said it would during the initial pre-sale consultation. I am pleased with the savings on my utility bills and I would recommend them to others.
I am most satisfied that the design phase went well, the installation was excellent, and the system's performance is also excellent.
The estimator was professional. The proposal was concise. The estimaor handled all the paperwork and documentation so that it was easy to make a decision. We did not have to worry about the follow through. Due to unfortunate scheduling, the project had to be postponed due to inclement winter weather but once things cleaned up they got on top of things. The project was done neatly in 3 days. They were in and out which is the way I like home projects to be done.
I spent over 2 years researching the installation of solar panels on my home. I received quotes from several local companies, even investigated installing my own panels. During this time, my brother got a job with Solar City as an installer. My obvious first choice was them for my installation. Their sales representative was both condescending and pushy. He wanted me to lease my panels and had no interest in what I wanted. Enter Jose, my Solar Energy World sales consultant. I use that term, consultant, specifically to describe Jose. He told me about SEW, who they are and what they do. But, then he LISTENED to what I wanted to put on my roof. He respected the time I put into researching my own solar project. He was able to use the information I had acquired after 2 years of research and develop a realistic return on investment. I was treated with respect and an important part of the planning process. Last, I feel that I paid a reasonable price for the system that was installed.Because I was given the option of using recently released equipment to the market, there was a bit of a delay in getting our project started, simply because the solar panels were on backordered (not SEWs fault). Once all the parts had come in, then we had one of the worst winters in the area, so we were delayed again. (not SEWs fault). This led to our preapproved loan expiring. The bank was not willing to loan us the same amount of money they had approved just months earlier. The owner of SEW worked with us to secure funding and was extremely helpful. Even though this situation was extremely frustrating, the team at SEW worked with us to make sure everything stayed on track!Once the installation began, it moved along rather well. During the installation of the first roof section, I noticed that the installers were using feet with a rubber backer. I questioned the team as to why we weren't using a Quick Mount with flashing. They contacted Jose and headquarters. The next day, the feet and rubber pads were removed and every mounting point was flashed and caulked as I asked. From there, installation continued while the electricians did their work. All of the work was done professionally and clean. I have zero complaints about any of the installation!!After the system was installed, I found that all paperwork has been submitted quickly and well documented. I was given a great binder with all of the important documentation and copies of manuals. Jose had my account setup with Enphase so that I could monitor my system and production, just as I requested.Since the installation, BGE has done their part. We've gotten 2 bills that show our net metered usage. We currently have a surplus of about 1200 kWh of electricity. We were able to easily setup our account with the SREC broker and I look forward to the future SREC checks. Overall, I have no regrets with choosing Solar Energy World and installing a solar panel system on my house. I would and have recommended SEW to my friends and family. If you choose SEW, you'll be very happy.Thank you,Don M.Freeland, MD
Would recommend Solar Energy World for your home energy system. Very satisfied with the Installation of our system. We currently are exceeding the forecast energy production which is always a plus. Comparing our system to others have found our system to be the most efficient by way of production numbers. With the current Grants and Tax credits has been a great investment. Our last month's Electric Bill was actually a negative, got to love that. Be prepared with patience as there are several points which incurs frustrating wait times. The worst being the final Electrical hookup which was three weeks to replace a meter. Nothing Solar Energy could do but seemed BGE was not eager to get us on line..
Solar Energy World is an excellent company with superb service. They have a very knowledgeable, helpful, and friendly staff. We are extremely happy with our solar system.
I was most satisfied with them giving a clear indication of what the job would entail.
My over all experience was very good during the sales, installation and testing phases. I am also marketing the services of S E W to my friends, business owners and neighbors through Yoscak Associates, LLC a 31 year old IT Data Center & Office System Company.
The electrical install team for their determination and the roof installers. I had a great overall experience - but was impressed even with the professionalism and care of the panel install team. Not sure of the gentleman's name - but even the lead foreman on the panel install showed great enthusiasm for his work and cared how we thought.
The staff handled the install with professionalism, positive attitudes and a willingness to get the job done right the first time.
I was extremely satisfied with the professionalism and attention to detail that Solar Energy World demonstrated during my solar install. The team worked together to address my specific questions and requests - the team ensured the final install was completed in a way the exceeded my expectations and ensured my complete satisfaction. I highly recommend Solar Energy World for your next solar installation.
the install crew was great
I would highly recommend Solar Energy World to anyone who is interested in solar power and have given our sales consultant card to at least two of my friends. The entire staff is first rate and is excellent in their communication and post installation follow-up/ Cannot say enough about Brent Cotton, our sales consultant and Geoff Mirkin,, the company president,
Just want to say our work was well done. It has been quite a fulfilling feeling to do something for the environment we live in besides setting ourselves up for long term financial benefits
I spent a quite a great deal of time with solar world people, I have only great appreciation for them. It has been one of my pleasant experiences contrary to my several other ones.
I highly recommend Solar Energy World for their craftsmanship and the quality of their goods. I would like to see the price come down, but I believe that is the function of the market.
SEW will court you with suave sales staff and assurances of easy/fast installation. Unfortunately, once the contract is signed, effective communication ceases. Promises made are forgotten and staff is full of excuses and hollow apologies. This is common with many solar companies as they are single sale, not a repeat business. If you choose to work with SEW, make sure you have EVERYTHING in writing and expect to check and recheck all documentation and paperwork. And even if it is in writing, expect that things will be "forgotten" unless you remind the staff several times (make sure these reminders are in writing as well). Overall, I am happy with solar power, but SEW's business practices made very rough sailing of a promised easy cruise.
Working with Solar Energy World was a joy. They took care of all required permits and made the project for me basically a 'Hands Off' event. The staff was very knowledgeable, answering all questions; no hidden fees or changes made after the initial survey was completed and agreed upon. The crew that completed the installation on the house were competent and demonstrated a high degree of workmanship; and gladly took time out to answer all questions I had as they did the install. I would, and have, recommended to my neighbors Solar Energy World and the benefits that I have gained because of them.
As a GuildQuality Guildmember, Solar Energy World relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Solar Energy World in Gaithersburg, MD; Ellicott City, MD; Baltimore, MD; Silver Spring, MD; Capitol Heights, MD; Washington, DC; Rockville, MD; Westminster, MD; Elkridge, MD; Bowie, MD; and 170 other cities in Maryland, District of Columbia, Virginia and Delaware..
In this report, Solar Energy World has published a summary of the customer feedback they've received since they joined GuildQuality in January 2012. In that time, 377 out of 531 customers (71%) responded to a GuildQuality satisfaction survey, with the most recent response in July 2014.
Solar Energy World surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Solar Energy World customer, and if Solar Energy World completed work for you after January of 2012 but you haven't yet received a survey, please let us know.