Did not have a good experience.
Very informational first visit, salesperson, Leah, explained the products and services offered and provided by Power Home and remodeling. At no time was there any high pressure sales attitude, she was well acquitted with all products and the installation process. Leah demonstrated professionalism in all areas and encouraged any and all questions that I had about windows and what I should expect after installation was finished. I feel very comfortable with the decision I made about having Power Home and Remodeling replace my old windows,with quality new windows. The windows look exceptionally nice and the color of trim blended perfectly with my existing trim, so, no additional painting. All in all I’m very pleased and happy.
We felt comfortable the whole time.
All the staff were easy to work with.
I've already recommended them to someone. They did a good job. Very clean. They clean up behind themselves. It was a good experience.
They installed my windows fast and with no issue , very good communication keeping me up to date on the progress and awesome end result! Windows are fantastic and looks beautiful
We did 2 houses and had a great experience. Every person we dealt with was exceptional. Felipe in sales had examples of the product and answered all our questions. Mike and Brian came out to confirm measurements and set up install. The install crews with Mauricio and Jose were very professional and were respectful of our home during install and cleaning up after. Steve came through to make sure we were happy! We could tell a difference in noise reduction and temperature control immediately. Highly recommend the product and the people!!
From the beginning to the end, it was excellent service and professionalism. It felt like they were family, and they helped me with improvements to my home.
I m extremely happy they brought my door a week early and installed in one day.
I extremely happy with the crew and my new door.
I agreed to a two part project, which the sales representative recommended, however when the quality review representative came to check the work he told me Power would only honor the second part of the project if I added a $1,000 additional window to the plan. I told him I only agreed to do the windows due to the specifics of the original plan and I would not work with them again because they are not honoring their part of the agreement.
They were very thorough, very professional, and answered all of our questions.
We had Power install 7 windows last year and recently had 4 more replaced. We were completely satisfied
My installer did such a fabulous job. He really took care of the house like it was his own. He did it meticulously, cleaned up after himself, and it was really a wonderful experience. Shout out to the installer!
did great work for great windows.
We had several issues with the Power Home Remodeling. First, they cancelled the morning of installation saying their truck broke down and that they didn’t have any other trucks to get the job done. Then we rescheduled for the following Friday and was told on that Thursday that the job was rescheduled for Saturday. After several calls, I was able to get them to do it on Friday as planned. During installation, one of the screens got torn and we were told they would come and replace it the next Tuesday. Tuesday came and went and no one came. There were also several areas where the caulk had gaps and we were told that a project manager would bring a crew the following Friday to ensure the job was done correctly and the screen would be replaced. Two guys showed up without the project manager and still didn’t have a screen with them. I was finally able to get a project manager to come to the house later that morning, touch up more of the caulk that was still done incorrectly, and replace the screen. It was a lot of headaches and phone calls dealing with Power Home Remodeling to get the job done right and as a result I would not use them again other than warranty work because the windows are covered through them.
It was not properly cleaned up, and they had to come back after I complained. We were told they would replace the fascia boards when they did the gutters. We had to pay a separate fee, and that is still not done. They damaged a lot of landscaping around the house.
Always available to answer questions
I wish everything was more affordable.
I am not happy with the clean up.
Power did a phenomenal job, was attentive, and took a great effort to determine our needs and meet them. They were easy to work with and communicative.
Work was supposed to start on Monday April 8th, but started Tuesday April 9th. No work was done on Thursday April 11th. Work was done on Saturday and Monday and Tuesday of the following week.
Was not able to communicate with the crew the first two days due to language barrier.
The caulking used in some areas was the wrong color and was applied very poorly.
I had a good experience all around with Power Home Remodeling.
Work was great. Sales pitch not so much.
The crew came on time, worked all day, and cleaned up afterwards. They covered everything, floor and furniture with tarps so nothing of mine was dirty after they were done.
We had some issues the day of the installation, and they were taken care of in a proper and timely manner.