|
Company Profile Award Winning Additions & Kitchens For over 30 years, Normandy Builders has been Chicagoland's most trusted remodeler, winning awards for exceptional customer service, innovative design and comprehensive remodeling services. Besides additions, Normandy also excels in kitchen remodeling and renovations of all kinds. And every Normandy project offers you the peace-of-mind of an on-time construction guarantee. Normandy Builders was founded in 1979 with the idea of offering a different kind of home remodeling experience,one built on trust and offering the peace-of-mind that comes with an unsurpassed level of customer service. Our unique approach to remodeling has proven so successful that today we have grown to over 40 designers, architects, project managers and craftsmen, all sharing the same steadfast commitment to excellence. Guaranteed start and completion dates plus a 5-year warranty ensures your peace-of-mind. The reason for our success is that we stand by our work and we stand by our customers. We are your partner from the beginning to the end of the construction process, and for years beyond, thanks to our outstanding 5-year warranty. You will also enjoy the peace-of-mind of guaranteed start and completion dates. In fact, we are so confident in our ability to complete your project on time, we will pay you $100/day for every day past the deadline. No other builder in Chicagoland offers that guarantee. Normandy has been named "Chicagoland's Top Remodeler." We are proud to have been twice named “Chicagoland’s Top Remodeler” and most recently, “America’s Remodeler of the Year.” We've won awards not only for our exceptional customer service but also for our outstanding designs, including two "Best of the Best Design Awards" and in 2009 a NARI (National Association of the Remodeling Industry) Contractor of the Year (CoTY) award. Our projects have been featured on HGTV, This Old House and in publications including Metropolitan Home and West Suburban Living. Let us enhance your home with our award-winning remodeling services. Our proudest achievement? Satisfied customers. To earn your trust and offer you the utmost peace-of-mind, we make customer service our number one priority. Our outstanding customer satisfaction rate proves that. At Normandy, we constantly monitor customer satisfaction using the independent research firm, Guild Quality. Our clients give them feedback in areas such as design expertise, construction quality, problem resolution and trustworthiness. We are very proud that 95% of our customers have said that they would recommend our service to their family or friends. Here are some actual customer quotes: "I thought they were absolutely professional and fabulous, I would automatically choose them again to do any project for me and I enthusiastically would recommend them to everyone." "Normandy builders did an absolutely fantastic job, and the kitchen turned out even better than I expected. It is a great company to work with, and I cannot praise them enough!" "Please write down that Normandy Builders are off the charts excellent. We had absolutely no problems. Mark everything as "above and beyond", the highest marks you can give on every question, please." Our Design/Build process takes the stress out of remodeling. No matter how large or small your project, we follow a proven, comprehensive Design/Build process that ensures your job is done on time, on budget and to your complete satisfaction. It all starts with a free in-home consultation with your Normandy designer. Our experienced designer will sit down with you in your home, discuss your objectives, sketch out ideas and show you comparable projects. Next, you"ll visit our stunning 8,000 sq. ft. showroom. Here, amidst an incredible selection of materials and finishes, you'll be able to see and touch the products you'll be choosing from and find inspiration in our exquisite display rooms. Then your personal project manager will guide you through every aspect and manage every detail of your construction project from start to finish. For your next addition, kitchen or renovation project, enjoy the peace-of-mind of working with Chicagoland's most trusted remodeler. Call Normandy Builders today for your free in-home design consultation. Survey History
Since February of 2006, GuildQuality has received 471 survey responses on
behalf of Normandy Builders Inc, with the most recent response received in
March of 2010.
Customer Comments I was very happy with everything. With remodeling you just never know. It was easier than I could have ever expected. It was a pleasure working with Normandy! It was a very pleasurable experience and I'd recommend them to anyone. Andy and Eileen were tremendous! I would recommend them to anyone and if we ever considered doing anything else they would be the first ones we would go to. I would never go to anyone else. Markets IL - Chicago-Naperville-Joliet IN - Chicago-Naperville-Joliet WI - Chicago-Naperville-Joliet Affiliations              |
Customer satisfaction surveying and reporting for quality-minded building and real estate professionals
