The Best Fit for Your Window Replacement Needs. We are here to offer you the highest quality replacement windows and installation - all backed by friendly, knowledgeable service you can count on at every level. Throughout metro Atlanta and all of North Georgia, our neighborly, no-nonsense approach is winning over more and more customers everyday. If you're looking for a great value on your window replacement project and you've had a less than pleasurable experience with our competitors, then you've found the right company. (more)
From the salesman, to the pricing, to customer service afterwards, to product quality, to the professional installation experience, I could not be more pleased with North Georgia Replacement Windows. At every step of the way, each and every person, I have dealt with has gone above and beyond to make sure I am a satisfied customer....and I am!
I was very impressed with their customer service. They kept me informed all the way. They would call me and let me know every step of the process. If something was needed to be followed up. They would call me with an answer. I don't have all the names with me. Because I'm writing this review from my office. The lady who called me and kept me informed was great. Tom was great and he made me fell comfortable and at ease about doing this project with the company. I didn't even saw the need to check another compnay. The people who installed the wiondows were also great. They called me before to confirm and kept me informed all the time. This was particularly important because I was out of the country in Europe when the installation took place.I would definatly recomend them for windows and doors to everybody. Their product is top quality and they have great customer service.
None. They were top-notch from beginning to end. I am very happy with the windows and the installation.
I was very happy with everything! Everybody from North Georgia Replacement Windows was professional and they did a wonderful job! I would recommend them to anyone! I've already given their information to my neighbors!
I was most satisfied with the professionalism of the personnel at North Georgia Replacement Windows. My installers did a great job and they cleaned the job site thoroughly when they were done.
I've been very happy with North Georgia Replacement Windows. I had all 9 of my upstairs windows replaced back in 2008, including repairs to a heavily damaged window frame. I loved my windows so much that I went back to them to have my 13 windows downstairs replaced as well in 2014. I was even more impressed with their speed and skill this time around. They asked me the appropriate questions and performed the work efficiently. When I am ready to replace my sliding glass patio door, I will return to them again.
We've worked with North Georgia Replacement Windows on two occasions. The 1st time was to replace a set of doors and the 2nd time was to replace several windows and a three sets of doors. Working with NGRW has been a great experience both times. Tom Wright is extremely knowledgeable and will answer every single question with the utmost patience. Jonathan Collum, one of the owners, made himself available to us to answer our questions as well. The entire staff, from the Sales team, to the showroom personnel to the installation crews are absolutely professional, helpful and courteous. The installation crew was fast, efficient, made sure there was no damage to our house and thoroughly cleaned up once the work was completed. There were a couple of items that we felt hadn't been done to our full satisfaction but NGRW responded quickly and took care of our concerns.
The only regret I have is not meeting this company sooner! I had my windows replaced in the front and back of my house and was not very pleased, but you guys did a phenomenal job. I have nothing negative to say. The experience was very pleasant.
North Georgia Replacement Windows showed up on time. Everything was done great. The house looks good and I would definitely recommend them to a friend.
We had all 33 windows in our home replaced, and the job was handled smoothly and professionally from start to finish. It was refreshing to do business with a company whose employees do their job properly and courteously, with a minimum of interruption to our daily lives. I would highly recommend N. Georgia Replacement Windows, and by the way, the windows look fantastic!
I have used North GA Replacement Windows more than once. I would never, ever even think about talking to anyone else, much less using someone else.
I would highly recommend North Georgia Replacement Windows to anyone. They were highly professional and provided a great product. I was satisfied with all areas of the job.
We bought Clark Hall Iron Doors from North Georgia Replacement Windows. The staff at North Georgia, the owners and Rebecca Scott especially, are super responsive and professional. The doors are a wonderful addition to our home and we get many compliments about their beauty. I would strongly recommend North Georgia Replacement Windows and especially Clark Hall Iron Doors, especially if you want to add a major feature to your home!
I am more than pleased and can really tell that the windows make a huge difference in the warmth of rooms where we had them installed. All members of the office staff, field operations and installation crew were courteous and timely in effectively communicating and answering all questions and concerns we had during the project. I would highly recommend them to anyone undertaking a window replacement project.
I am completely satisfied with my salesperson and the workmanship from the two installers. I would highly recommend North Georgia Replacement Windows to others and I would definitely use them in the future.
They really met our expectations all around and we are very pleased.
They were non pressuring and made the process easy. They produced a fantastic product. North Georgia Replacement Windows went above and beyond all of our expectations.
The whole entire process was wonderful. Tom showed a great demonstration. Ted was fantastic at the show room. The installers were fantastic as well. When we do the rest of our house we want them to come for sure, they were great.
The quality of material met our expectations, it was exactly what John said it would be. We were satisfied with the installation and the courtesy that North Georgia Replacement Windows extended to us.
This company provides exceptional workmanship at an incredibly good price. They are completely reliable and go above and beyond with what needs to be done.
As a GuildQuality Guildmember, North Georgia Replacement Windows relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of North Georgia Replacement Windows in Roswell, GA; Alpharetta, GA; Marietta, GA; Atlanta, GA; Cumming, GA; Norcross, GA; Duluth, GA; Decatur, GA; Lawrenceville, GA; Suwanee, GA; and 79 other cities in Georgia and Alabama..
In this report, North Georgia Replacement Windows has published a summary of the customer feedback they've received since they joined GuildQuality in December 2011. In that time, 758 out of 1,016 customers (75%) responded to a GuildQuality satisfaction survey, with the most recent response in March 2014.