The Best Fit for Your Window Replacement Needs. We are here to offer you the highest quality replacement windows and installation - all backed by friendly, knowledgeable service you can count on at every level. Throughout metro Atlanta and all of North Georgia, our neighborly, no-nonsense approach is winning over more and more customers everyday. If you're looking for a great value on your window replacement project and you've had a less than pleasurable experience with our competitors, then you've found the right company. (more)
North Georgia Replacement Windows was a recommendation by a friend. The sales associate took measurements and discussed options with me, which was great. The crew was courteous, quick and cleaned up well after themselves, which was much appreciated. Everything was effortless on my part and turned out great.
Everyone at North Georgia Replacement Windows did a super job to fulfill our window needs. They were great to work with and we'll be using them again to complete our window upgrades.
The install crew. It was the perfect contractor experience. Prompt, professional, courteous, clean and quick considering the work load they faced.
The overall operation. From the selling point to the installation. We have dealt with them for three years; it was a three year process because we couldn't afford to change all of our windows at once.
There are many skilled window installers but very few that truly care about the small details that seperate a great installation from a spectacular installation. The people at North Georgia Replacement Windows were polite, reliable, professional and showed-up with a positive attitude. They actually made the installation an enjoyable experience.
The installation guy was very nice. They were all terrific, so I can't hand pick one person. Tom was also very nice. He sat me down and walked through a few of his favorite selections and showed me the ones with specials. The crew manager walked around with me and kept me informed with what was going on with the house. He called to give me updates on the installation. Everyone was great.
North Georgia Replacement Windows is highly professional, timely, and very responsive to my schedule and needs. They quoted everything perfectly. Even their timing was very precise! They told me what time they'd be there and how long it'd take. Their estimates were very accurate. They told me the installation would be done in one day, and it was.
I was most satisfied with the finished product. I think it was better than I expected.
I was very pleased with the quality of the product, as well as the service provided by North Georgia Replacement Windows. The crew was very knowledgeable and did a professional job.
Thank you Ted and Jonathan. Windows look great. Entire process from start to finish went smoothly as expected. I look forward to having you do more windows for me on future properties.
It was the most wonderful experience I ever had with a service provider.
I was satisfied with everything from the initial contact through the installation. It was just top of the line.
From the salesman, to the pricing, to customer service afterwards, to product quality, to the professional installation experience, I could not be more pleased with North Georgia Replacement Windows. At every step of the way, each and every person, I have dealt with has gone above and beyond to make sure I am a satisfied customer....and I am!
I was very impressed with their customer service. They kept me informed all the way. They would call me and let me know every step of the process. If something was needed to be followed up. They would call me with an answer. I don't have all the names with me. Because I'm writing this review from my office. The lady who called me and kept me informed was great. Tom was great and he made me fell comfortable and at ease about doing this project with the company. I didn't even saw the need to check another compnay. The people who installed the wiondows were also great. They called me before to confirm and kept me informed all the time. This was particularly important because I was out of the country in Europe when the installation took place.I would definatly recomend them for windows and doors to everybody. Their product is top quality and they have great customer service.
None. They were top-notch from beginning to end. I am very happy with the windows and the installation.
I was very happy with everything! Everybody from North Georgia Replacement Windows was professional and they did a wonderful job! I would recommend them to anyone! I've already given their information to my neighbors!
I was most satisfied with the professionalism of the personnel at North Georgia Replacement Windows. My installers did a great job and they cleaned the job site thoroughly when they were done.
I've been very happy with North Georgia Replacement Windows. I had all 9 of my upstairs windows replaced back in 2008, including repairs to a heavily damaged window frame. I loved my windows so much that I went back to them to have my 13 windows downstairs replaced as well in 2014. I was even more impressed with their speed and skill this time around. They asked me the appropriate questions and performed the work efficiently. When I am ready to replace my sliding glass patio door, I will return to them again.
We've worked with North Georgia Replacement Windows on two occasions. The 1st time was to replace a set of doors and the 2nd time was to replace several windows and a three sets of doors. Working with NGRW has been a great experience both times. Tom Wright is extremely knowledgeable and will answer every single question with the utmost patience. Jonathan Collum, one of the owners, made himself available to us to answer our questions as well. The entire staff, from the Sales team, to the showroom personnel to the installation crews are absolutely professional, helpful and courteous. The installation crew was fast, efficient, made sure there was no damage to our house and thoroughly cleaned up once the work was completed. There were a couple of items that we felt hadn't been done to our full satisfaction but NGRW responded quickly and took care of our concerns.
North Georgia Replacement Windows showed up on time. Everything was done great. The house looks good and I would definitely recommend them to a friend.
As a GuildQuality Guildmember, North Georgia Replacement Windows relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of North Georgia Replacement Windows in Roswell, GA; Marietta, GA; Alpharetta, GA; Atlanta, GA; Cumming, GA; Decatur, GA; Lawrenceville, GA; Duluth, GA; Woodstock, GA; Norcross, GA; and 81 other cities in Georgia and Alabama..
In this report, North Georgia Replacement Windows has published a summary of the customer feedback they've received since they joined GuildQuality in December 2011. In that time, 795 out of 1,079 customers (74%) responded to a GuildQuality satisfaction survey, with the most recent response in April 2014.