North Georgia Replacement Windows
1210 Warsaw Road, Suite 1000Roswell, GA 30076(770) 888-1604

The Best Fit for Your Window Replacement Needs. We are here to offer you the highest quality replacement windows and installation - all backed by friendly, knowledgeable service you can count on at every level. Throughout metro Atlanta and all of North Georgia, our neighborly, no-nonsense approach is winning over more and more customers everyday. If you're looking for a great value on your window replacement project and you've had a less than pleasurable experience with our competitors, then you've found the right company.


Customer Feedback Summary

Of 1,290 customers surveyed, 929 responded (72%)
Likely to Recommend
99%
Communication
98%
Construction Quality
99%
Sales Knowledge
99%
Clean & Safe
99%
Professional & Organized
99%
Problem Resolution
98%
Value
99%
Work Done Right
96%
Schedule
95%

Map of Recent Work

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Reviews & Comments

175 Reviews
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  • review
    Sabrina B.
    Atlanta, GA
    Aug 28, 2014
    North Georgia Replacement Windows

    North Georgia Replacement Windows was reputable, professional, reliable, and they did an outstanding job. I think they gave me quality work for a fair price.

  • review
    James W.
    East Point, GA
    Aug 27, 2014
    North Georgia Replacement Windows

    North Georgia Replacement Windows was a Great company to work with in completing my window project. The office staff did a good job following up to schedule a time to complete the job even with a busy work schedule. The job was completed on time and in a professional manner. The work area was cleaned and left debris free. I was recommended to North Georgia Replacement Windows. I would recommend North Georgia Replacement Windows and I would use the company again. A+++

  • review
    Susan D.
    Canton, GA
    Jul 29, 2014
    North Georgia Replacement Windows

    Quality of the product is superb; we can tell the house is much cooler, even on the hottest days. Can set thermostat higher; saves money.

  • review
    Robin A.
    Marietta, GA
    Jul 21, 2014
    North Georgia Replacement Windows

    NGRW provided quality service, and I would gladly refer them to others. Our salesman was well-informed, and worked with us to make sure the estimate properly reflected the work we wanted done. The install crew kept me informed of their schedule through phone calls, so I always knew what to expect and when. The actual install went very smoothly, and the crew was friendly and easy to work with.

  • comment
    Area Of Satisfaction
    Woodstock, GA
    Jul 17, 2014

    The whole process was great. This is the 5th time we've used North Georgia Replacement Windows.

  • review
    Gillian R.
    Sugar Hill, GA
    Jul 17, 2014
    North Georgia Replacement Windows

    Working with North Georgia Replacement Windows was a positive experience from beginning to end. Their customer service is of the utmost, they are respectful, and they know the products very well. From the first phone call to the installation and cleanup as well as the follow up they are top notch. We will be back for more as our window and door needs grow!

  • review
    Rita H.
    Lilburn, GA
    Jul 16, 2014
    North Georgia Replacement Windows

    NGW staff arrived on time, staff was professional and completed work in a timely manner. They respected our home and cleaned up before they left. Although we encountered one over-sight, the staff corrected the problem and did not ask for the final payment until we were satisfied with the job.

  • review
    Anita P.
    Cumming, GA
    Jul 10, 2014
    North Georgia Replacement Windows

    North ga windows is an exceptional company! They were professional , very friendly and knowledgeable about all their products. Such a pleasure to work with! I will definitely use them next time! You won't be disappointed !

  • review
    Ann J.
    Jonesboro, GA
    Jul 09, 2014
    North Georgia Replacement Windows

    Over the past several years, N GA Windows has replaced 18 windows in my home. They've been great to work with, the windows are saving me money and they look fabulous.

  • review
    Diane S.
    Stone Mountain, GA
    Jul 02, 2014
    North Georgia Replacement Windows

    North Georgia Replacement Windows offered great service, great product. It was a pain-free installation. Everything went smoothly. I've been having a lot of construction and I had assumed this would be the worst. Boy was I wrong! It was the best decision I could have made. I want to thank North Georgia Replacement Windows and I will recommend them to anyone!

  • review
    Dewayne E.
    Cumming, GA
    Jun 29, 2014
    North Georgia Replacement Windows

    This was a great experience. A great value. I am a contractor and this was my personal home. I used NGRW based on a friends experience with them. I couldnt have been more impressed.

  • review
    Mark H.
    Suwanee, GA
    Jun 27, 2014
    North Georgia Replacement Windows

    We love our new windows and doors and would never consider using another company. We couldn't be happier with the product and will certainly work with North Georgia Replacement Windows again.

  • comment
    Likely To Recommend
    Cleveland, GA
    Jun 25, 2014

    My electric bills are creeping up and getting higher than $200 a month. By putting the windows in I've saved about $60 off my electric bill.

  • review
    Phil M.
    Roswell, GA
    Jun 25, 2014
    North Georgia Replacement Windows

    We have used North Georgia Replacement Windows three times and they are very good about replacing a small number of windows so that we can pay for it and do it again. We also like the 12 month cash payment plan which allows us to bite off projects in small amounts and complete others projects. We have another job for the company to do as well.

  • review
    Chris U.
    Snellville, GA
    Jun 19, 2014
    North Georgia Replacement Windows

    North Georgia Replacement Windows has a knowledgeable staff. They provide a good quality product at good pricing. They have a good working crew. We are very pleased with the experience overall. It went beyond our expectations.

  • review
    Mary S.
    Cumming, GA
    Jun 18, 2014
    North Georgia Replacement Windows

    I was most satisfied with the company as a whole. The installers were really nice and went above and beyond. They were able to get to put blinds up for me. John was very good and knowledgable.

  • review
    Gene N.
    Marietta, GA
    Jun 05, 2014
    North Georgia Replacement Windows

    North Georgia Replacement Windows was knowledable and were great to work with from beginning to end. North Georgia Replacement Windows did everything they promised to do and more. North Georgia Replacement Windows were punctual and delivered a high quality product. I would recommend them to anybody

  • comment
    Area Of Satisfaction
    Cumming, GA
    Jun 05, 2014

    I think the professionalism and common courtesy they offered was exceptional. It's not easy to find a company that has both qualities.

  • review
    Russell W.
    Cumming, GA
    Jun 05, 2014
    North Georgia Replacement Windows

    I really liked that Robert and Matt were great with my kids. They answered all of their questions and even let them help when they could. My windows look great and I'm happy with my experience overall.

  • review
    Yvette G.
    Conyers, GA
    Jun 04, 2014
    North Georgia Replacement Windows

    I think their staff is very knowledgeable and professional. North Georgia Replacement Windows provides excellent customer service. I've had a long relationship with the company and intend to use them again in the future.

More Reviews & Comments

Affiliations

  • GuildQuality
  • Angie's List - 2011 Super Service Award
  • Better Business Bureau
  • National Association of the Remodeling Industry (NARI)
  • Therma-Tru Doors
GuildQuality Member
Guildmember
Since 2011
GuildQuality Master Award Winner
Guildmaster Award Winner
2013

Types of Work

  • Windows & doors (1,015)
  • Home for sale (3)
  • Custom home (2)
  • New home (2)
  • Apartment (1)
  • +4 More

Recent Activity

  • 9/01/14 North Georgia Replacement Windows received feedback from a customer in Roswell, GA.
  • 8/31/14 North Georgia Replacement Windows received feedback from a customer in Gainesville, GA.
  • 8/30/14 North Georgia Replacement Windows received feedback from a customer in Roswell, GA.
  • 8/29/14 North Georgia Replacement Windows received feedback from a customer in Roswell, GA.
  • 8/28/14 North Georgia Replacement Windows received feedback from a customer in Atlanta, GA.

More about North Georgia Replacement Windows

As a GuildQuality Guildmember, North Georgia Replacement Windows relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of North Georgia Replacement Windows in Roswell, GA; Marietta, GA; Alpharetta, GA; Atlanta, GA; Cumming, GA; Woodstock, GA; Decatur, GA; Lawrenceville, GA; Suwanee, GA; Duluth, GA; and 87 other cities in Georgia and Alabama..

In this report, North Georgia Replacement Windows has published a summary of the customer feedback they've received since they joined GuildQuality in December 2011. In that time, 929 out of 1,290 customers (72%) responded to a GuildQuality satisfaction survey, with the most recent response in August 2014.

North Georgia Replacement Windows surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.

If you are a North Georgia Replacement Windows customer, and if North Georgia Replacement Windows completed work for you after December of 2011 but you haven't yet received a survey, please let us know.

If you have had work done by North Georgia Replacement Windows since December of 2011 and have not received a survey, please share your review. Once we receive your feedback, we'll mail you a post card with instructions on how to verify and publish your review. We rely on this verification process to ensure that all feedback published is from actual customers.

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