North Georgia Replacement Windows
1210 Warsaw Road, Suite 1000Roswell, GA 30076(770) 888-1604

The Best Fit for Your Window Replacement Needs. We are here to offer you the highest quality replacement windows and installation - all backed by friendly, knowledgeable service you can count on at every level. Throughout metro Atlanta and all of North Georgia, our neighborly, no-nonsense approach is winning over more and more customers everyday. If you're looking for a great value on your window replacement project and you've had a less than pleasurable experience with our competitors, then you've found the right company. (more)


Customer Feedback Summary

Of 1,079 customers surveyed, 795 responded (74%)
Likely to Recommend
99%
Communication
99%
Construction Quality
99%
Sales Knowledge
99%
Clean & Safe
99%
Professional & Organized
100%
Problem Resolution
98%
Value
99%
Work Done Right
96%
Schedule
96%

Map of Recent Work

Reviews & Comments Reviews Only All Projects

Reviews & Comments

153 Reviews
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  • review
    Jackie S.
    Smyrna, GA
    Apr 15, 2014
    North Georgia Replacement Windows

    North Georgia Replacement Windows was a recommendation by a friend. The sales associate took measurements and discussed options with me, which was great. The crew was courteous, quick and cleaned up well after themselves, which was much appreciated. Everything was effortless on my part and turned out great.

  • review
    Elena M.
    Roswell, GA
    Apr 14, 2014
    North Georgia Replacement Windows

    Everyone at North Georgia Replacement Windows did a super job to fulfill our window needs. They were great to work with and we'll be using them again to complete our window upgrades.

  • comment
    Recognize Excellence
    Acworth, GA
    Apr 14, 2014

    The install crew. It was the perfect contractor experience. Prompt, professional, courteous, clean and quick considering the work load they faced.

  • comment
    Area Of Satisfaction
    Marietta, GA
    Apr 11, 2014

    The overall operation. From the selling point to the installation. We have dealt with them for three years; it was a three year process because we couldn't afford to change all of our windows at once.

  • review
    Doug H.
    Atlanta, GA
    Apr 10, 2014
    North Georgia Replacement Windows

    There are many skilled window installers but very few that truly care about the small details that seperate a great installation from a spectacular installation. The people at North Georgia Replacement Windows were polite, reliable, professional and showed-up with a positive attitude. They actually made the installation an enjoyable experience.

  • comment
    Recognize Excellence
    Atlanta, GA
    Apr 01, 2014

    The installation guy was very nice. They were all terrific, so I can't hand pick one person. Tom was also very nice. He sat me down and walked through a few of his favorite selections and showed me the ones with specials. The crew manager walked around with me and kept me informed with what was going on with the house. He called to give me updates on the installation. Everyone was great.

  • review
    James H.
    Atlanta, GA
    Apr 01, 2014
    North Georgia Replacement Windows

    North Georgia Replacement Windows is highly professional, timely, and very responsive to my schedule and needs. They quoted everything perfectly. Even their timing was very precise! They told me what time they'd be there and how long it'd take. Their estimates were very accurate. They told me the installation would be done in one day, and it was.

  • comment
    Area Of Satisfaction
    Acworth, GA
    Mar 25, 2014

    I was most satisfied with the finished product. I think it was better than I expected.

  • review
    Damian C.
    Marietta, GA
    Mar 25, 2014
    North Georgia Replacement Windows

    I was very pleased with the quality of the product, as well as the service provided by North Georgia Replacement Windows. The crew was very knowledgeable and did a professional job.

  • review
    Kevin S.
    Canton, GA
    Mar 14, 2014
    North Georgia Replacement Windows

    Thank you Ted and Jonathan. Windows look great. Entire process from start to finish went smoothly as expected. I look forward to having you do more windows for me on future properties.

  • comment
    Area For Improvement
    Norcross, GA
    Mar 11, 2014

    It was the most wonderful experience I ever had with a service provider.

  • comment
    Area Of Satisfaction
    Norcross, GA
    Mar 11, 2014

    I was satisfied with everything from the initial contact through the installation. It was just top of the line.

  • review
    Howard S.
    Smyrna, GA
    Mar 08, 2014
    North Georgia Replacement Windows

    From the salesman, to the pricing, to customer service afterwards, to product quality, to the professional installation experience, I could not be more pleased with North Georgia Replacement Windows. At every step of the way, each and every person, I have dealt with has gone above and beyond to make sure I am a satisfied customer....and I am!

  • review
    Elizabeth M.
    Woodstock, GA
    Mar 07, 2014
    North Georgia Replacement Windows

    I was very impressed with their customer service. They kept me informed all the way. They would call me and let me know every step of the process. If something was needed to be followed up. They would call me with an answer. I don't have all the names with me. Because I'm writing this review from my office. The lady who called me and kept me informed was great. Tom was great and he made me fell comfortable and at ease about doing this project with the company. I didn't even saw the need to check another compnay. The people who installed the wiondows were also great. They called me before to confirm and kept me informed all the time. This was particularly important because I was out of the country in Europe when the installation took place.I would definatly recomend them for windows and doors to everybody. Their product is top quality and they have great customer service.

  • comment
    Area For Improvement
    Cumming, GA
    Mar 03, 2014

    None. They were top-notch from beginning to end. I am very happy with the windows and the installation.

  • comment
    Additional Comment
    Woodstock, GA
    Feb 27, 2014

    I was very happy with everything! Everybody from North Georgia Replacement Windows was professional and they did a wonderful job! I would recommend them to anyone! I've already given their information to my neighbors!

  • comment
    Area Of Satisfaction
    Woodstock, GA
    Feb 27, 2014

    I was most satisfied with the professionalism of the personnel at North Georgia Replacement Windows. My installers did a great job and they cleaned the job site thoroughly when they were done.

  • review
    Joe L.
    Smyrna, GA
    Feb 26, 2014
    North Georgia Replacement Windows

    I've been very happy with North Georgia Replacement Windows. I had all 9 of my upstairs windows replaced back in 2008, including repairs to a heavily damaged window frame. I loved my windows so much that I went back to them to have my 13 windows downstairs replaced as well in 2014. I was even more impressed with their speed and skill this time around. They asked me the appropriate questions and performed the work efficiently. When I am ready to replace my sliding glass patio door, I will return to them again.

  • review
    Jack L.
    Sandy Springs, GA
    Feb 23, 2014
    North Georgia Replacement Windows

    We've worked with North Georgia Replacement Windows on two occasions. The 1st time was to replace a set of doors and the 2nd time was to replace several windows and a three sets of doors. Working with NGRW has been a great experience both times. Tom Wright is extremely knowledgeable and will answer every single question with the utmost patience. Jonathan Collum, one of the owners, made himself available to us to answer our questions as well. The entire staff, from the Sales team, to the showroom personnel to the installation crews are absolutely professional, helpful and courteous. The installation crew was fast, efficient, made sure there was no damage to our house and thoroughly cleaned up once the work was completed. There were a couple of items that we felt hadn't been done to our full satisfaction but NGRW responded quickly and took care of our concerns.

  • review
    Joe C.
    Marietta, GA
    Feb 22, 2014
    North Georgia Replacement Windows

    North Georgia Replacement Windows showed up on time. Everything was done great. The house looks good and I would definitely recommend them to a friend.

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Affiliations

  • GuildQuality
  • Angie's List - 2011 Super Service Award
  • Better Business Bureau
  • National Association of the Remodeling Industry (NARI)
  • Therma-Tru Doors
GuildQuality Member
Guildmember
Since 2011
GuildQuality Master Award Winner
Guildmaster Award Winner
2013

Types of Work

  • Windows & doors (801)
  • Home for sale (3)
  • Custom home (2)
  • New home (2)
  • Apartment (1)
  • +4 More

Recent Activity

  • 4/17/14 North Georgia Replacement Windows received feedback from a customer in Decatur, GA.
  • 4/16/14 North Georgia Replacement Windows received feedback from a customer in Roswell, GA.
  • 4/15/14 North Georgia Replacement Windows received feedback from 2 customers.
  • 4/15/14 North Georgia Replacement Windows received feedback from a customer in Alpharetta, GA.
  • 4/14/14 North Georgia Replacement Windows received feedback from a customer in Acworth, GA.

More about North Georgia Replacement Windows

As a GuildQuality Guildmember, North Georgia Replacement Windows relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of North Georgia Replacement Windows in Roswell, GA; Marietta, GA; Alpharetta, GA; Atlanta, GA; Cumming, GA; Decatur, GA; Lawrenceville, GA; Duluth, GA; Woodstock, GA; Norcross, GA; and 81 other cities in Georgia and Alabama..

In this report, North Georgia Replacement Windows has published a summary of the customer feedback they've received since they joined GuildQuality in December 2011. In that time, 795 out of 1,079 customers (74%) responded to a GuildQuality satisfaction survey, with the most recent response in April 2014.