The McClurg team has a long-standing reputation in Central New York for offering well-conceived, knowledgeable solutions that meet their clients' remodeling and construction needs. The company, which was started by Scott McClurg in 1978, undertakes about 200 remodeling projects a year. These projects are of all sizes and include kitchens and bathrooms, exterior living spaces, basement conversions, large-scale renovations - both inside and out -and additions. The company also handles commercial remodeling and renovations, builds two or three custom homes each year, and has a successful Home Repair division for smaller projects. (more)
As always, the workmanship was stellar, dependable and trustworthy.
I felt that I was being cared for by professionals who know what they are doing at all times.
From the moment a McClurg representative responded to my call, I felt that I was being taken care of by experts who know what needs to be done and take care to do it...right!
Tyler Dixon did a superb job of organizing and executing my latest project!
McClurg is awesome.
I have had the normal experience of a major remodel, numerous ups and downs, changes and corrections. All problems were resolved effectively and timely to my satisfaction.
They do great work.
Awesome to work with, professional, courteous, & detail oriented. We have all ready recommended them to family/friends and will not hesitate to use them for future projects. Did an amazing job on our bathroom, we Love it!
McClurg is the only company I trust with the keys to my home. They are always as excited about my projects as I am. Use no one else!
From beginning to the end of the project, they stayed in continual contact with us. Step by step, communications was on a constant basis. Everything was done in a timely manner. We had a full grasp of what the project entailed. They followed through on everything they said they would and they met our satisfaction.
every project done by McClurg has been a very positive experience. i am looking forward to my next project to be starting next year.
Jason and Jim. Jason was the initial person we worked with and he walked us through everything. He even went shopping with us and helped us pick things out and make decisions. He wasn't pushy at all and really took into account our opinions and tried to understand what we wanted. Jim was the one who over saw all of the projects and he did a great job coordinating his workers as well as the installation crew, which really helped with timeliness. He informed us of schedule changes and anything else important. Both of them were very polite and kind.
The experience of working with the McClurg team was excellent. From the start of the project, through design and installation the team was professional and addressed our questions promptly. The quality of the final remodel is outstanding.
Nick Vecchiarelli was incredible! I have never dealt with a contractor who was so up front about issues and wouldn't accept anything but perfection. My "3" listed above only had to do with issues we had with the flooring which were corrected to our satisfaction.
Mark Waite is an exceptional salesperson. We trust his guidance and judgement. It is a pleasure to work with him year after year.Nick V did an excellent job on our bathroom remodeling. He interceded when we had problems with the sub contractors and was always on time and stayed late if necessary. His precision workmanship is highly recommended.
We have had the McClurg Remodeling and Construction team work on our 204 year old farm house for the past 6 years. We asked Mark Waite, the sales person to help us prioritize our steps along the way. In addition to the numerous remodeling projects, we had a water damage situation last year when the pipes in the upstairs bathroom burst. Mark worked diligently with the insurance company to explain all of the necessary repairs needed. We are always pleased with the finished projects.
Top to bottom I had another stellar experience with McClurg. McClurg is by far the most professional, customer-oriented contractor I have dealt with, and not just in the Syracuse area! My first McClurg experience was in 2004, and they did a great job finishing my basement, and several years later adding a mud room. This time I had a burst pipe with extensive damage, and was not able to be on site. McClurg not only managed the complex process of interacting with the insurance adjustors, but kept me informed every step of the way. Mark Waite went above and beyond the call of duty on too many occassions to name -- from insurance management to interfacing with my prospective buyers and realtors. Stefan kept me informed about the day-to-day at the job site, and the timing of the work was appropriately managed and proceeded right on schedule. Janet and Diane in the office were always a pleasure to interact with, and always acted in a professional and helpful way. I can't thank the whole team enough for not only delivering such a high quality of workmaship, but doing so in such a pleasant and professional manner.
I received exceptional workmanship and dependability from the lead carpenter Stephan Addison.On the personal side he was kind to my dog and a real pleasure to deal with on a daily basis.He would be my first choice for any additional renovates by McClurg in my home.
I would readily recommend McClurg to anyone who has a major renovation planned.Their workers along with specialty workers e.g. electricians,painters ect. were excellent.
we work very hard at surrounding ourselves with great empathetic people that have some of the best technical skills in the industry .
Jeremy and Nick did the physical work. They were very good and very nice. Jason was my project manager and he did a good job, too.
As a GuildQuality Guildmember, McClurg Remodeling & Construction relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of McClurg Remodeling & Construction in Syracuse, NY; Skaneateles, NY; Manlius, NY; Marcellus, NY; Fayetteville, NY; Jamesville, NY; Liverpool, NY; Camillus, NY; Baldwinsville, NY; East Syracuse, NY; and 33 other cities in New York.
In this report, McClurg Remodeling & Construction has published a summary of the customer feedback they've received since they joined GuildQuality in October 2007. In that time, 499 out of 666 customers (75%) responded to a GuildQuality satisfaction survey, with the most recent response in September 2015.
McClurg Remodeling & Construction surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a McClurg Remodeling & Construction customer, and if McClurg Remodeling & Construction completed work for you after October of 2007 but you haven't yet received a survey, please let us know.