About this companyView all
McClurg Remodeling & Construction
The McClurg team has a long-standing reputation in Central New York for offering well-conceived, knowledgeable solutions that meet their clients' remodeling and construction needs. The company, which was started by Scott McClurg in 1978, undertakes about 200 remodeling projects a year. These projects are of all sizes and include kitchens and bathrooms, exterior living spaces, basement conversions, large-scale renovations - both inside and out -and additions. The company also handles commercial remodeling and renovations, builds two or three custom homes each year, and has a successful Home Repair division for smaller projects. More
FeedbackWhat is this?
What is this?
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.
Of 716 customers surveyed, 530 responded (74%)
Types of workView all
Design build remodel (91)
Bathroom Remodel (71)
Kitchen remodel (65)
Reviews & CommentsWhat is this?
What is this?
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.
Review by Kathleen R. of Syracuse, NY
Review by Pasqual A. of Syracuse, NY
I am very happy with my experience with McClurg Remodeling & Construction. Everyone at McClurg Remodeling & Construction was extremely nice. My carpenter was sweetheart. I love my new bathroom. Everyone tells me it looks gorgeous and has improved my home. I highly recommend McClurg Remodeling & Construction to others.
Review by Sharon C. of East Syracuse, NY
Review by Michael P. of Syracuse, NY
McClurg was very easy to work with and they do take care of everything for the project. As with any contractor it is a good idea to stay on top of the work as it progresses to make sure it is what you want. Sometimes there are decisions that need to be or could be made during construction - the McClurg team did a good job making most of these but might have done a slightly better job of communicating by asking us to make the decision.
Review by Jeanne B. of Auburn, NY
I have worked with the McClurg Team on three large projects over the last 10 years. The quality of work and professionalism has been consistently excellent. Equally important to me has been their trustworthiness and their willingness to be flexible with my demanding schedule. I recommend them in the very highest!
Review by Dave M. of Skaneateles, NY
Review by Joe L. of Fayetteville, NY
Review by Fran D. of Manlius, NY
Review by Bill H. of Liverpool, NY
This was our second remodeling project with McClurg. They remodeled our Kitchen in 2010, and our bathroom a month ago. Both projects came out superb! We are highly satisfied with McClurg and would call upon them again for our next project. We would definitely recommend them to others.
Review by Patrick M. of Marietta, NY
My wife and I have been using McClurg for over 17 years. We've had many projects large and small and have never been unhappy with any phase of our experience from planning to post construction meetings! What makes a great company is the quality of it's people.......McClurg has the best!!!
GuildQuality Partner Affiliations
- Remodeling's Big50
- 2007 Qualified Remodeler Top 500
- 2008 Qualified Remodeler Top 500
- 2009 Qualified Remodeler Top 500
- 2010 Qualified Remodeler Top 500
More about McClurg Remodeling & Construction
As a GuildQuality Guildmember, McClurg Remodeling & Construction relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of McClurg Remodeling & Construction in Syracuse, NY; Skaneateles, NY; Fayetteville, NY; Manlius, NY; Marcellus, NY; Jamesville, NY; Liverpool, NY; Camillus, NY; Baldwinsville, NY; East Syracuse, NY; and 36 other cities in New York.
In this report, McClurg Remodeling & Construction has published a summary of the customer feedback they've received since they joined GuildQuality in October 2007. In that time, 530 out of 716 customers (74%) responded to a GuildQuality satisfaction survey, with the most recent response in February 2016.
McClurg Remodeling & Construction surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a McClurg Remodeling & Construction customer, and if McClurg Remodeling & Construction completed work for you after October of 2007 but you haven't yet received a survey, please let us know.
2016 Guildmaster Application
McClurg Remodeling & Construction is a candidate for a 2016 Guildmaster Award.
The Guildmaster Awards recognize exemplary service among home builders, remodelers,
developers, and home services contractors.
to review this year's qualifications.
To be eligible for consideration, McClurg Remodeling & Construction must survey all of their customers.
If you are a recent customer of McClurg Remodeling & Construction and have not yet received a customer satisfaction survey, please let us know. We need your feedback in order to conduct a thorough review of McClurg Remodeling & Construction's application.