The McClurg team has a long-standing reputation in Central New York for offering well-conceived, knowledgeable solutions that meet their clients' remodeling and construction needs. The company, which was started by Scott McClurg in 1978, undertakes about 200 remodeling projects a year. These projects are of all sizes and include kitchens and bathrooms, exterior living spaces, basement conversions, large-scale renovations - both inside and out -and additions. The company also handles commercial remodeling and renovations, builds two or three custom homes each year, and has a successful Home Repair division for smaller projects. (more)
We had some issues that had to be resolved.
Joe Richmond. His woodwork was exceptional. He was on time (or early) every day and just went to work. Nothing seemed to fluster him.
We are so happy with the job. I have a beautiful kitchen that I have been waiting on for 30 years now.
I would like to recognize Vince P., Jess, the lead carpenter, and all subcontractors that were brought in, they were just wonderful. We had no problems with anyone.
We are satisfied with the work done and advice given. Everyone was wonderful from the first day we met to the walk through. Any problems, which we only had one, were fixed immediately and we will be sure to contact McClurg Remodeling & Construction if we have anything else to do in the house.
Melissa Sposato was our first introduction to McClurg, at this year's home show. Based on our initial experience with her and with our meetings in our home, we really never considered looking at any other company to do the work. Our lead carpenter, Pete Henderson, not only did excellent work, he was outstanding at coordinating with the trade vendors and communicating to us at every point. It felt as though it all mattered as much to him as it would if it were his own home he was working on. Exceptional!
I can't say enough good about our experience with McClurg! Professional from first moment to last, friendly, totally trustworthy - never worried about them being in our home when we weren't - and the result was better than we could have hoped. We would use them again in a heartbeat...and we've been recommending them to everyone!
As always, the workmanship was stellar, dependable and trustworthy.
I felt that I was being cared for by professionals who know what they are doing at all times.
From the moment a McClurg representative responded to my call, I felt that I was being taken care of by experts who know what needs to be done and take care to do it...right!
Tyler Dixon did a superb job of organizing and executing my latest project!
McClurg is awesome.
I have had the normal experience of a major remodel, numerous ups and downs, changes and corrections. All problems were resolved effectively and timely to my satisfaction.
They do great work.
Awesome to work with, professional, courteous, & detail oriented. We have all ready recommended them to family/friends and will not hesitate to use them for future projects. Did an amazing job on our bathroom, we Love it!
McClurg is the only company I trust with the keys to my home. They are always as excited about my projects as I am. Use no one else!
From beginning to the end of the project, they stayed in continual contact with us. Step by step, communications was on a constant basis. Everything was done in a timely manner. We had a full grasp of what the project entailed. They followed through on everything they said they would and they met our satisfaction.
every project done by McClurg has been a very positive experience. i am looking forward to my next project to be starting next year.
Jason and Jim. Jason was the initial person we worked with and he walked us through everything. He even went shopping with us and helped us pick things out and make decisions. He wasn't pushy at all and really took into account our opinions and tried to understand what we wanted. Jim was the one who over saw all of the projects and he did a great job coordinating his workers as well as the installation crew, which really helped with timeliness. He informed us of schedule changes and anything else important. Both of them were very polite and kind.
The experience of working with the McClurg team was excellent. From the start of the project, through design and installation the team was professional and addressed our questions promptly. The quality of the final remodel is outstanding.
As a GuildQuality Guildmember, McClurg Remodeling & Construction relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of McClurg Remodeling & Construction in Syracuse, NY; Skaneateles, NY; Manlius, NY; Fayetteville, NY; Marcellus, NY; Jamesville, NY; Liverpool, NY; Camillus, NY; Baldwinsville, NY; Tully, NY; and 35 other cities in New York.
In this report, McClurg Remodeling & Construction has published a summary of the customer feedback they've received since they joined GuildQuality in October 2007. In that time, 511 out of 684 customers (75%) responded to a GuildQuality satisfaction survey, with the most recent response in October 2015.
McClurg Remodeling & Construction surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a McClurg Remodeling & Construction customer, and if McClurg Remodeling & Construction completed work for you after October of 2007 but you haven't yet received a survey, please let us know.