Long Fence and Home
10236 Southard Dr.Beltsville, MD 20705(800) 417-5664

Since 1945, Long Quality Products have been the most trusted name in the home improvement industry. Family-owned for decades, Long Fence & Home remains an industry leader, serving the Maryland, Virginia and Washington, DC communities with high quality products and excellent client service. We offer energy efficient replacement windows, luxury kitchen and bath remodeling, roofing, siding and doors, providing high-end yet affordable solutions for homeowners in MD, DC and Northern VA. Improve your home. Improve your life. (more)


Customer Feedback Summary

Of 4,126 customers surveyed, 2,649 responded (64%)
Sales Knowledge
95%
Clean & Safe
95%
Construction Quality
95%
Adhered To Schedule
91%
Value Of Investment
95%
Sales Professionalism
95%
Quality Of Materials
96%
Quality Of Workmanship
94%

Map of Recent Work

Reviews & Comments Reviews Only All Projects
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Reviews & Comments

39 Reviews
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  • review
    Lonnie W.
    Upper Marlboro, MD
    Apr 24, 2014
    Long Fence and Home

    They were very professional. We got exactly what we were promised. The workers arrived when they were scheduled to arrive. We have the best looking roof on the block.

  • comment
    Area Of Satisfaction
    Germantown, MD
    Apr 24, 2014

    The installation of the windows. Both the installer and his helper were very neat and efficient.

  • comment
    Area Of Satisfaction
    Millersville, MD
    Apr 24, 2014

    The product and the personal interaction with John Wratten. The financing options were also great.

  • review
    Joshua Z.
    Millersville, MD
    Apr 24, 2014
    Long Fence and Home

    Great product with great financing options and great customer service. The job was done quickly, cleanly, and as promised. We are very happy with the experience and would recommend Long Fence and will come back next time we have remodeling plans.

  • comment
    Area Of Satisfaction
    Upper Marlboro, MD
    Apr 23, 2014

    We're very pleased with the kitchen and bathroom. We had another contractor remodel the bathroom and it was a terrible job. The tub was not properly installed. Long Fence came in and did a batter job with superior products.

  • review
    Robert B.
    Upper Marlboro, MD
    Apr 23, 2014
    Long Fence and Home

    Long Fence and Home remodeled my kitchen and installed a new tub and shower wall in my bathroom. I had other contractors, but I had to bring Long Fence in to correct their work. I would recommend them and will call them for future projects.

  • comment
    Referrals
    Alexandria, VA
    Apr 23, 2014

    I already have recommended someone to Long Fence and Home.

  • comment
    Area Of Satisfaction
    Vienna, VA
    Apr 20, 2014

    The installation crew was on time, worked efficiently, and cleaned up before they left.

  • comment
    Sales Knowledge
    Alexandria, VA
    Apr 19, 2014

    Absolutely!

  • comment
    Area Of Satisfaction
    Alexandria, VA
    Apr 19, 2014

    I was most satisfied with my new windows during my experience with Long Fence and Home.

  • comment
    Area Of Satisfaction
    Olney, MD
    Apr 19, 2014

    They did a really great job. I was most satisfied with the quality of the workmanship.

  • comment
    Area Of Satisfaction
    Odenton, MD
    Apr 16, 2014

    I am most satisfied with their efficiency in getting the roof done. The salesman was also great.

  • comment
    Area Of Satisfaction
    Forest Heights, MD
    Apr 16, 2014

    The whole process was excellent and I love my windowsI

  • comment
    Opportunities For Improvement
    Forest Heights, MD
    Apr 16, 2014

    Everything was done so smoothly I can not think of anything needing improvement

  • comment
    Area Of Satisfaction
    Clifton, VA
    Apr 14, 2014

    I was most satisfied with quality and speediness of getting the job done.

  • comment
    Additional Comment
    Sykesville, MD
    Apr 11, 2014

    Long Fence and Home was very professional and did an outstanding job.

  • comment
    Area Of Satisfaction
    Sykesville, MD
    Apr 11, 2014

    i was most satisfied with the salesmanship and the installation process.

  • comment
    Area Of Satisfaction
    Baltimore, MD
    Apr 11, 2014

    I was most satisfied with the installation.

  • comment
    Opportunities For Improvement
    Baltimore, MD
    Apr 11, 2014

    None, I was very satisfied with my experience.

  • comment
    Area Of Satisfaction
    Nokesville, VA
    Apr 11, 2014

    I was impressed with how well the work crew adhered to the fact that they could not drive their vehicles on our grass because it was mushy. Their clean up was great, they were fast and efficient. When we asked the foreman questions, he explained everything. It was very helpful.

More Reviews & Comments

Affiliations

  • GuildQuality
  • Angie's List
  • Building Performance Institute
  • ENERGY STAR
  • EPA Lead-Safe Certified Firm
  • National Fenestration Rating Council
  • National Kitchen and Bath Association
  • RESNET - Residential Energy Services Network
  • U.S. Green Building Council
GuildQuality Member
Guildmember
Since 2011

Types of Work

  • Windows & doors (1,296)
  • Bathroom remodel (1,284)
  • Kitchen remodel (1,271)
  • Roof (1,269)
  • Siding (1,269)
  • Basement remodel (1)

Recent Activity

  • 4/24/14 Long Fence and Home received feedback from 2 customers.
  • 4/24/14 Long Fence and Home received feedback from a customer in Glen Burnie, MD.
  • 4/24/14 Long Fence and Home received feedback from a customer in Alexandria, VA.
  • 4/24/14 Long Fence and Home received feedback from a customer in Rockvile, MD.
  • 4/24/14 Long Fence and Home received feedback from a customer in Millersville, MD.

More about Long Fence and Home

As a GuildQuality Guildmember, Long Fence and Home relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Long Fence and Home in Washington, DC; Silver Spring, MD; Alexandria, VA; Baltimore, MD; Upper Marlboro, MD; Gaithersburg, MD; Bowie, MD; Clinton, MD; Springfield, VA; Fairfax, VA; and 379 other cities in Virginia, Maryland, West Virginia and District of Columbia..

In this report, Long Fence and Home has published a summary of the customer feedback they've received since they joined GuildQuality in June 2011. In that time, 2,649 out of 4,126 customers (64%) responded to a GuildQuality satisfaction survey, with the most recent response in April 2014.

Long Fence and Home surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.

If you are a Long Fence and Home customer, and if Long Fence and Home completed work for you after June of 2011 but you haven't yet received a survey, please let us know.

If you have had work done by Long Fence and Home since June of 2011 and have not received a survey, please share your review. Once we receive your feedback, we'll mail you a post card with instructions on how to verify and publish your review. We rely on this verification process to ensure that all feedback published is from actual customers.

Must be a minimum of 25 words. Please add at least 25 more words.

2014 Guildmaster Application

Long Fence and Home is a candidate for a 2014 Guildmaster Award. The Guildmaster Awards recognize exemplary service among home builders, remodelers, developers, and home services contractors. Click here to review this year's qualifications.

To be eligible for consideration, Long Fence and Home must survey all of their customers.

If you are a recent customer of Long Fence and Home and have not yet received a customer satisfaction survey, please let us know. We need your feedback in order to conduct a thorough review of Long Fence and Home's application.