Since 1945, Long Quality Products have been the most trusted name in the home improvement industry. Family-owned for decades, Long Fence & Home remains an industry leader, serving the Maryland, Virginia and Washington, DC communities with high quality products and excellent client service. We offer energy efficient replacement windows, luxury kitchen and bath remodeling, roofing, siding and doors, providing high-end yet affordable solutions for homeowners in MD, DC and Northern VA. Improve your home. Improve your life. (more)
I am thoroughly satisfied. I appreciated that the installers were inhouse employees of Long. The leader of the team was so good.
I was most satisfied with the cleanliness and the job itself.
I like the shower. It fits right in. Also, I really did like Steve. All the men where nice and very friendly.
Stephen was really nice.
I was very satisfied with the deal we got, the quality of work and the promptness. They did very well and it seems to be standing up well to mother nature. I like the way they did business, the financing, and their knowledge. They explained everything well and were on schedule.
I had an excellent experience working with Long Fence and Home. There were some issues with the clean up that I am not happy with, but I am hoping that the salesperson will get in contact with me about that.
I was mot satisfied with the quality of materials and the salesperson.
The quality of the window is much better than the windows I have seen from other companies. The windows have improved the comfort level of our home. The installers were courteous and worked through the cold day. Long Fence price is not cheap but if you do not mind spending little extra money on your project, I would certainly recommend Long Fence and in return you will get quality product and good workmanship.
Workmanship of the installers and quality of the windows
I was most satisfied with their professionalism and their friendliness. Their customer service was very good.
I am very satisfied with Long Fence and Home and the installation. I had no problems.
I was most satisfied that the installation was quick and they did what they said they would do.
I am most satisfied with the overall quality. They honestly did a very good install. It is air tight and as promised. We had other windows and trust me this winter we saw frost on the inside. They are real quality.
The doors are excellent and boy, did they get a workout. I am very satisfied with the end product.
The installation team was very prompt.
I think it's hard to find an American company that stands behind their work and Long Fence and Home has been good about that. They are very proud of their work and it shows, in what they do and how they do it. They take into consideration what the customers input is. Their workers are very thorough. The work they do is really good.
I was most satisfied with the quality of their product. They did a really good job with follow up.
The doors are very good and they were installed well. I think it was a good quality product and I think it was installed in a professional fashion. This project was a reasonable value. The salesperson had good information to back it up.
I was most satisfied with the timeliness.
As a GuildQuality Guildmember, Long Fence and Home relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Long Fence and Home in Washington, DC; Alexandria, VA; Silver Spring, MD; Baltimore, MD; Upper Marlboro, MD; Gaithersburg, MD; Bowie, MD; Clinton, MD; Springfield, VA; Fairfax, VA; and 361 other cities in Virginia, Maryland, West Virginia and District of Columbia..
In this report, Long Fence and Home has published a summary of the customer feedback they've received since they joined GuildQuality in June 2011. In that time, 2,544 out of 3,903 customers (65%) responded to a GuildQuality satisfaction survey, with the most recent response in March 2014.
Long Fence and Home is a candidate for a 2014 Guildmaster Award.
The Guildmaster Awards recognize exemplary service among home builders, remodelers,
developers, and home services contractors.
to review this year's qualifications.
To be eligible for consideration, Long Fence and Home must survey all of their customers.
If you are a recent customer of Long Fence and Home and have not yet received a customer satisfaction survey, please let us know. We need your feedback in order to conduct a thorough review of Long Fence and Home's application.