Since 1945, Long Quality Products have been the most trusted name in the home improvement industry. Family-owned for decades, Long Fence & Home remains an industry leader, serving the Maryland, Virginia and Washington, DC communities with high quality products and excellent client service. We offer energy efficient replacement windows, luxury kitchen and bath remodeling, roofing, siding and doors, providing high-end yet affordable solutions for homeowners in MD, DC and Northern VA. Improve your home. Improve your life. (more)
They were very professional. We got exactly what we were promised. The workers arrived when they were scheduled to arrive. We have the best looking roof on the block.
The installation of the windows. Both the installer and his helper were very neat and efficient.
The product and the personal interaction with John Wratten. The financing options were also great.
Great product with great financing options and great customer service. The job was done quickly, cleanly, and as promised. We are very happy with the experience and would recommend Long Fence and will come back next time we have remodeling plans.
We're very pleased with the kitchen and bathroom. We had another contractor remodel the bathroom and it was a terrible job. The tub was not properly installed. Long Fence came in and did a batter job with superior products.
Long Fence and Home remodeled my kitchen and installed a new tub and shower wall in my bathroom. I had other contractors, but I had to bring Long Fence in to correct their work. I would recommend them and will call them for future projects.
I already have recommended someone to Long Fence and Home.
The installation crew was on time, worked efficiently, and cleaned up before they left.
I was most satisfied with my new windows during my experience with Long Fence and Home.
They did a really great job. I was most satisfied with the quality of the workmanship.
I am most satisfied with their efficiency in getting the roof done. The salesman was also great.
The whole process was excellent and I love my windowsI
Everything was done so smoothly I can not think of anything needing improvement
I was most satisfied with quality and speediness of getting the job done.
Long Fence and Home was very professional and did an outstanding job.
i was most satisfied with the salesmanship and the installation process.
I was most satisfied with the installation.
None, I was very satisfied with my experience.
I was impressed with how well the work crew adhered to the fact that they could not drive their vehicles on our grass because it was mushy. Their clean up was great, they were fast and efficient. When we asked the foreman questions, he explained everything. It was very helpful.
As a GuildQuality Guildmember, Long Fence and Home relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Long Fence and Home in Washington, DC; Silver Spring, MD; Alexandria, VA; Baltimore, MD; Upper Marlboro, MD; Gaithersburg, MD; Bowie, MD; Clinton, MD; Springfield, VA; Fairfax, VA; and 379 other cities in Virginia, Maryland, West Virginia and District of Columbia..
In this report, Long Fence and Home has published a summary of the customer feedback they've received since they joined GuildQuality in June 2011. In that time, 2,649 out of 4,126 customers (64%) responded to a GuildQuality satisfaction survey, with the most recent response in April 2014.
Long Fence and Home surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Long Fence and Home customer, and if Long Fence and Home completed work for you after June of 2011 but you haven't yet received a survey, please let us know.
Long Fence and Home is a candidate for a 2014 Guildmaster Award.
The Guildmaster Awards recognize exemplary service among home builders, remodelers,
developers, and home services contractors.
to review this year's qualifications.
To be eligible for consideration, Long Fence and Home must survey all of their customers.
If you are a recent customer of Long Fence and Home and have not yet received a customer satisfaction survey, please let us know. We need your feedback in order to conduct a thorough review of Long Fence and Home's application.