Since 1945, Long Quality Products have been the most trusted name in the home improvement industry. Family-owned for decades, Long Fence & Home remains an industry leader, serving the Maryland, Virginia and Washington, DC communities with high quality products and excellent client service. We offer energy efficient replacement windows, luxury kitchen and bath remodeling, roofing, siding and doors, providing high-end yet affordable solutions for homeowners in MD, DC and Northern VA. Improve your home. Improve your life. (more)
I am most satisfied with their efficiency in getting the roof done. The salesman was also great.
The whole process was excellent and I love my windowsI
Everything was done so smoothly I can not think of anything needing improvement
I was most satisfied with quality and speediness of getting the job done.
Long Fence and Home was very professional and did an outstanding job.
i was most satisfied with the salesmanship and the installation process.
I was most satisfied with the installation.
None, I was very satisfied with my experience.
I was impressed with how well the work crew adhered to the fact that they could not drive their vehicles on our grass because it was mushy. Their clean up was great, they were fast and efficient. When we asked the foreman questions, he explained everything. It was very helpful.
The manager was helpful and courteous to me.
From my first contact with "Toni" as a Maryland office point of contact, through Mr. Gilder and "Kim" in the financial side of the business, and especially in my contacts with the Scheduler John A. ("Yani"), every issue was addressed and resolved with every courtesy and professionalism. I was in contact with Yani countless times before, during and after the roof installation, and to finally complete the rake capping, and each and every time, my questions were seriously addressed and resolved, a most important factor for such a costly home improvemet with lifelong consequences if not completed competently and expertly. Please thank each and every one of these individuals for a job very well done!
Mr. Gilder took the time to answer my every concern regarding the selected materials in a thorough and most knowledgeable manner. I believe his expertise and knowledge of roof installation greatly contributed to his addressing my questions to resolve my concerns not only about the materials and installtion but the rake and gutter jackets.
I have once again been most impressed with the professionalism, conscientious and hardworking Long Fence and Home employees who are diligent in customer service and satisfaction above and beyond the call of duty, for which I am most grateful.
Most definitely I will recommend Long Fence and Home for any all all home projects inside and outside the home! IT APPEARS THAT I AM NOT ABLE TO COMPLETE THE OTHER 4 OR 5 QUESTIONS TO THIS SURVEY SO I WILL MAKE A FEW ADDITIONAL GENERAL COMMENTS NOW. I HAVE NOW HAD LONG FENCE AND HOME COMPLETE 4 JOBS AT MY 27-YEAR-OLD LEESBURG, VA, RESIDENCE, AND EACH AND EVERY TIME OVER THESE 10 YEARS I HAVE BEEN SO IMPRESSED WITH EACH LONG EMPLOYEE AND PROFESSIONALLY COMPLETED TASKS BY ALL THE ON-SITE EMPLOYEES. I WILL CONTINUE TO CONTACT LONG FOR FUTURE PROJECTS AT MY HOME AND COMMEND THEM FOR THEIR FINEST EMPLOYEES AND EFFORTS.
Long Fence and Home has now completed my 4th home improvement project on time, and each time the installation was most thoroughly and perfectly accomplished. I will definitely contact them for all my future home projects.
I was most satisfied with lifetime warranty.
I was most satisfied with everything. They were pleasant, prompt, and professional. I cannot say anything negative about them.
I give Long Fence and Home the highest recommendation. I have dealt with very few people that have been as professional as Long Fence and Home.
I am most satisfied with the quality of the windows.
The installation team was very good, courteous, and professional.
As a GuildQuality Guildmember, Long Fence and Home relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Long Fence and Home in Washington, DC; Alexandria, VA; Silver Spring, MD; Baltimore, MD; Upper Marlboro, MD; Gaithersburg, MD; Bowie, MD; Clinton, MD; Springfield, VA; Fairfax, VA; and 373 other cities in Virginia, Maryland, West Virginia and District of Columbia..
In this report, Long Fence and Home has published a summary of the customer feedback they've received since they joined GuildQuality in June 2011. In that time, 2,633 out of 4,068 customers (65%) responded to a GuildQuality satisfaction survey, with the most recent response in April 2014.
Long Fence and Home surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Long Fence and Home customer, and if Long Fence and Home completed work for you after June of 2011 but you haven't yet received a survey, please let us know.
Long Fence and Home is a candidate for a 2014 Guildmaster Award.
The Guildmaster Awards recognize exemplary service among home builders, remodelers,
developers, and home services contractors.
to review this year's qualifications.
To be eligible for consideration, Long Fence and Home must survey all of their customers.
If you are a recent customer of Long Fence and Home and have not yet received a customer satisfaction survey, please let us know. We need your feedback in order to conduct a thorough review of Long Fence and Home's application.