Ken Spears has worked on our home in bathrooms, kitchen, & basement, as well as the window replacement/cement work/crawl space insulation we had done this time. His work is always exceptional from the first meeting to the last inspection.
From the beginning of planning to the end of the punch list (which was very minimal) Ken Spears Construction met our expectation. The quality of planning and implementation we saw in previous projects was repeated this time.
Ken Spears has always done an excellent job for us; we've been very happy with the work he's done. The service people are great and they are very neat and clean. When they come in they cover everything so that your carpet is not soiled, your floors are not dirtied. Overall, it's a service I really appreciate.
Ken Spears Construction has professional workmen. They are neat and did a clean job. They are very good at what they do. I am 86 years old and the installers did a great job of working around me. I was very impressed with their professionalism and cleanliness. Carrie Johnson was very nice. I have been in and out of the hospital and she has done a great job of working with me.
I am totally satisfied with Ken Spears. I would recommend them to anyone. They are very professional, consciousness, and they really strive to please. They are also innovative with their approach to problems.
I have known Ken for many years and I have seen his work for the customers that I have had through the refrigeration business. He has done a number of jobs for me here on the farm as well. I will continue to use him and not only is he reasonably priced, he is also a friend.
I would highly recommend the services of Ken Spears Construction. They stayed within budget and completed the project within the timeframe. They have another delighted customer.
Very professional work. The project was tricky because it involved matching glass and wood trim in a house that is over 100 years old. The end result is nearly indistinguishable from the original woodwork and glass. Carrie and Mike were always on time and professional. I recommend them and Ken Spears Construction.
For the last 14 years, I have been challenged with problems of a home that was essentially unfinished by the original builder. Ken was able to work with me very effectively to create a plan for modifications that would correct almost all the problems together, treating the home itself as a system, not a set of unrelated symptoms. The work was completed in a timely manner and is of top quality. Ken and Jason were knowledgeable, prompt in responding, and easy to talk with. I now no longer worry so much about my home.
Ken Spears Construction, the employees, service, matierials, and craftmanship have been nothing but outstanding! Each time I work with them (3 times so far and there will most likely be more to come), I am treated with topnotch customer service, excellent communication, and outstanding changes to my home. Thank you for making my house, my home!
As a GuildQuality Guildmember, Ken Spears Construction, Inc. relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Ken Spears Construction, Inc. in Dekalb, IL; Sycamore, IL; Shabbona, IL; Waterman, IL; Malta, IL; Maple Park, IL; Paw Paw, IL; Cortland, IL; Earlville, IL; Genoa, IL; and 17 other cities in Illinois..
In this report, Ken Spears Construction, Inc. has published a summary of the customer feedback they've received since they joined GuildQuality in August 2006. In that time, 239 out of 301 customers (79%) responded to a GuildQuality satisfaction survey, with the most recent response in November 2013.
Ken Spears Construction, Inc. is a candidate for a 2014 Guildmaster Award.
The Guildmaster Awards recognize exemplary service among home builders, remodelers,
developers, and home services contractors.
to review this year's qualifications.
To be eligible for consideration, Ken Spears Construction, Inc. must survey all of their customers.
If you are a recent customer of Ken Spears Construction, Inc. and have not yet received a customer satisfaction survey, please let us know. We need your feedback in order to conduct a thorough review of Ken Spears Construction, Inc.'s application.