Improveit! Home Remodeling has been one of Ohio's leading remodeling companies serving customers since 1989. In our 23 years, we've won 17 Consumers' Choice Awards and sold over 36,000 jobs. (more)
The process went smoothly and the clean up as thru out the process was great. All the staff involved were friendly, professional, & good at what they do.
I would say that overall their customer service was the most satisfactory. Also, what impressed me the most was the crew that they sent for the installation. You couldn't ask for a better group of guys.
I really enjoy the new doors, my old ones leaked air really bad, especially in the winter. The new doors keep out the cold really well.
My new windows have made such a big difference in the look and the comfort of my home.
I was most satisfied with the salesman who came out because he was amazing. He wasn't pushy or anything and salesmen can be very pushy sometimes. The guy who came and installed everything was amazing as well. He was quiet and he made sure everything was clean all the time, which was amazing. I was not expecting for him to be so good and he did it all by himself.
I thought that the initial contact with the salesperson when they covered everything was the best part of the process.
Definitely the construction of the windows, how they're built. And I was quite impressed with the installers, they didn't stop for anything.
I was most satisfied I think with the end product because of the high quality of the materials used. I am really satisfied with how everything turned out.
I was satisfied with the whole project because Improveit! did everything they said they would. They explained everything to me before they did it.
I would like to recognize the salesman and the foreman of the installation team. I was impressed with the way he kept track of everything and solved problems before they became problems.
As a GuildQuality Guildmember, Improveit! Home Remodeling relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Improveit! Home Remodeling in Columbus, OH; Cincinnati, OH; Dayton, OH; Springfield, OH; Huber Heights, OH; Newark, OH; Grove City, OH; Reynoldsburg, OH; Hilliard, OH; Westerville, OH; and 287 other cities in Ohio and Kentucky..
In this report, Improveit! Home Remodeling has published a summary of the customer feedback they've received since they joined GuildQuality in October 2010. In that time, 3,422 out of 4,790 customers (71%) responded to a GuildQuality satisfaction survey, with the most recent response in December 2013.