GuildQuality

Joining our community of quality helps you to deliver the best possible customer service, and places you among the best companies in our industry

Find A Guildmember
Our members are dedicated to delivering an exceptional customer experience.
Complete a Survey
If you received one of our mailers, click here to complete a survey or review your response.
Guildmasters
Our annual awards recognize exemplary service in the real estate and construction profession.
Join GuildQuality
Learn more about membership: Customer satisfaction surveying, reporting and peer benchmarking.
Membership in GuildQuality's community of quality provides you with the best customer satisfaction surveying and performance reporting in the building, remodeling, and real estate industries.

In addition, our members receive peer benchmarking, prospect surveying, and web-based performance summaries that help them articulate their value to prospective customers.

Some Questions and their Answers

  What types of building professionals join GuildQuality?
Answer:  Some are very big. Some are very small. All of them understand their reputation is their greatest asset.   [ read more ]
  What kind of response rate should I expect?
Answer:  Our members enjoy a response rate of about 70%. Many are over 90%. Few are under 50%.   [ read more ]
  What kind of reporting do you offer?
Answer:  Top level summaries, employee reports, detailed feedback, peer comparisons, and much, much more.   [ read more ]
  Can I take my data with me?
Answer:  Absolutely. If you need more than our report offers, you can export your data with one click.   [ read more ]
  May I quit whenever I want?
Answer:  Absolutely. There are no strings attached and no long term commitment.