HomeFix Corporation is a leading home remodeler on the East Coast, located in Baltimore, Maryland. Completing over 20,000 home improvement jobs since 1990, HomeFix Corporation specializes in replacement windows and doors, energy efficient siding, roofing and insulation. (more)


Customer Feedback Summary

Of 1,234 customers surveyed, 677 responded (55%)
Employees Professionalism
97%
Clean & Safe
96%
Quality Of Materials
97%
Professional & Organized
93%
Quality Of Workmanship
96%
Sales Knowledge
96%
Schedule
90%
Value
93%
Work Done Right
91%

Map of Recent Work

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Reviews & Comments

129 Reviews
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  • review
    Mr T.
    Germantown, MD
    Jul 12, 2014
    HomeFix Corporation

    I could fully endorse HomeFix's professionalism and the quality of the product. Everything was sold and contracted. They came through very good for us. We are very satisfied with the product, service, and workmanship. Everything is top notch. Many thanks.

  • review
    Gary G.
    Kensington, MD
    Jul 09, 2014
    HomeFix Corporation

    I thought that the windows HomeFix installed are of the highest quality workmanship and they are very easy to clean. They are also very energy efficient. Their installation and workmanship is of the highest quality as well. I appreciated their communications when written, spoken, and on the telephone. I would highly recommend HomeFix for customers who might be considering window replacements.

  • review
    John H.
    Hanover, MD
    Jul 02, 2014
    HomeFix Corporation

    I think that HomeFix did a fantastic job. I am 100% satisfied with the work that they did for me. I would definitely recommend them to others.

  • review
    Leonard W.
    Laurel, MD
    Jun 21, 2014
    HomeFix Corporation

    Overall the experience of working with the company HomeFix Corporation was a very good one, the individuals there are very professional and they provide good quality work, I am happy.

  • comment
    Recognize Excellence
    Germantown, MD
    Jun 18, 2014

    In general I don't like salesmen knocking on my door, but I found your representative Ed Jones (I believe that was his name, in any case, it was the person who scheduled the initial estimate) highly pleasant and not pushy, which changed my initial reluctance and got me interested in what you have to offer. I also found Clay Sanders highly professional and at the same time very personable and pleasant. Overall, everyone that came from HomeFix provided professional and pleasant atmosphere, including the two installers whose names I never learned.

  • review
    Sinsa P.
    Germantown, MD
    Jun 18, 2014
    HomeFix Corporation

    My overall experience with a new sliding door installation was very positive. Everyone that came from HomeFix provided professional and pleasant atmosphere, starting with the initial knock on the door, the representative who came to do the estimates, and the installation itself. In the end, I am very satisfied with the final product and the whole experience with HomeFix.

  • review
    V.A.O.
    Woodbridge, VA
    May 23, 2014
    HomeFix Corporation

    I'm very satisfied with their work. From day one, everything was explained to me and everything was done on time. The installation was very clean and professional.

    Response From
    HomeFix Corporation
    Jun 02, 2014

    Thank you for your review of HomeFix Corporation! We are pleased that we were able to provide a positive experience with our staff, and a great result for your home. Please keep us in mind for any future projects you may have.

  • review
    C.A.B.
    Glen Burnie, MD
    May 22, 2014
    HomeFix Corporation

    I would highly recommend HomeFix Corporation and the work that they do. I was very satisfied with everything that they did for me. If anyone in my neighborhood needed anything done then I would recommend their company.

    Response From
    HomeFix Corporation
    Jun 02, 2014

    Thank you for your review of HomeFix Corporation! We are pleased that we were able to provide a positive experience with our staff, and a great result for your home. Please keep us in mind for any future projects you may have.

  • review
    Jim B.
    Reston, VA
    May 19, 2014
    HomeFix Corporation

    I am perfectly satisfied with the quality and workmanship by HomeFix Corporation. I think I got a fair price and I am happy all the way around.

    Response From
    HomeFix Corporation
    Jun 02, 2014

    Thank you for your review of HomeFix Corporation! We are pleased that we were able to provide a positive experience with our staff, and a great result for your home. Please keep us in mind for any future projects you may have.

  • review
    Kevin M.
    Laurel, MD
    May 10, 2014
    HomeFix Corporation

    Graham North at HomeFix was willing to take time to meet with me on my schedule (the weekend) and explained a lot to me on the initial visit and estimate. He didn't just try to push the most expensive options. He showed me how things compared with competitors. And he made it clear where the money was going (explained labor costs based on training/certification, all material options, etc. there were no surprise fees for flashing and such because it was all clearly explained). He took the time to inspect the roof from the inside and outside, so I'd know what to expect for wood replacement, and his estimate was right on. The workers were amazingly quick, and cleaned up after themselves. They even let me pay with credit card, which I appreciated. Then when it was all done, they followed up to any questions I had. Overall, I had a great interaction with this company.

    Response From
    HomeFix Corporation
    Jun 02, 2014

    Thank you for your review of HomeFix Corporation! We are pleased that we were able to provide a positive experience with our staff, and a great result for your home. Please keep us in mind for any future projects you may have.

  • review
    M.A.A.
    Fairfax, VA
    May 10, 2014
    HomeFix Corporation

    I was pleasantly surprised by my experience. They were very prompt and courteous with their work and very knowledgable about home improvement. They were very good about communicating with me throughout the whole process, walking me through each step. HomeFix made the entire process easy and painless.

    Response From
    HomeFix Corporation
    Jun 02, 2014

    Thank you for your review of HomeFix Corporation! We are pleased that we were able to provide a positive experience with our staff, and a great result for your home. Please keep us in mind for any future projects you may have.

  • review
    Alex N.
    Gainesville, VA
    May 07, 2014
    HomeFix Corporation

    HomeFix did what they quoted, my project turned out great, and it was very cost effective. I'm pleased with the result and I would definitely recommend them.

    Response From
    HomeFix Corporation
    Jun 02, 2014

    Thank you for your review of HomeFix Corporation! We are pleased that we were able to provide a positive experience with our staff, and a great result for your home. Please keep us in mind for any future projects you may have.

  • review
    M.A.M.
    Columbia, MD
    May 05, 2014
    HomeFix Corporation

    Be wary of the salesperson. When concerns were brought up they were ignored. I thought we would get final approval on payment, but they charged my card before I knew it. They did it without consulting me. It didn't follow through with the original conversation.

    Response From
    HomeFix Corporation
    May 07, 2014

    We are sorry you have had trouble with HomeFix. Please call John Morse, SVP of HomeFix Baltimore on his direct mobile phone (443) 846-8808 and he will personally see to it that your issue is resolved.

  • review
    K.A.M.
    Annapolis, MD
    Apr 29, 2014
    HomeFix Corporation

    HomeFix provides very professional solutions for home repairs. They have a lot of value relating to windows in particular. I was very happy with the attic insulation work that I had done.

    Response From
    HomeFix Corporation
    Jun 02, 2014

    Thank you for your review of HomeFix Corporation! We are pleased that we were able to provide a positive experience with our staff, and a great result for your home. Please keep us in mind for any future projects you may have.

  • review
    David H.
    Manassas, VA
    Apr 20, 2014
    HomeFix Corporation

    Based on my experience I recommend you give HomeFix on opportunity to earn your business. You will be very pleased with their business model, workmanship and the quality of the products they use. They backup their work with a guarantee that includes product and labor.

  • review
    Josh A.
    Annapolis, MD
    Apr 16, 2014
    HomeFix Corporation

    From the initial sales meeting to the time the crew finished, everything was done to my complete satisfaction and I look forward to recommending them to family and friends.

  • review
    Helen R.
    Smithburgs, MD
    Apr 15, 2014
    HomeFix Corporation

    I was very happy with the installers. The sales representative explained everything very well. The overall satisfaction of the whole process was exceptional. They came in, they did their job, they cleaned up after themselves and did a good job. The windows are great. Compared to what I had before, these are fantastic.

  • review
    Walley O.
    Columbia, MD
    Apr 15, 2014
    HomeFix Corporation

    HomeFix appears to be a qualified company who is very professional. The speed of which the work was done was amazing and the environment was left as clean as it was before.

  • review
    Betsy M.
    Round Hill, VA
    Apr 15, 2014
    HomeFix Corporation

    I never expected to accept work from a solicitor via a phone call, but I'm glad that I did. The salesperson was knowledgeable, the work was excellent, and everyone exceeded my expectations.

  • review
    M.A.M.
    Sterling, VA
    Mar 27, 2014
    HomeFix Corporation

    The HomeFix staff is extremely professional and provide a wealth of information to help you make the right decision for your home. The windows are custom fit, quiet, easy to use and easy to clean. The house maintains its core temperature longer, heating costs have dropped. The house is actually a bit quieter as well. The gentlemen that came out to measure our windows as well as those that came out to install them were equally as professional, diligent and knowledgeable. We are extremely satisfied with the entire process from start to finish and plan to use HomeFix again for other projects as well.

More Reviews & Comments

Affiliations

  • GuildQuality
  • 2008 Qualified Remodeler Top 500
  • 2009 Qualified Remodeler Top 500
  • 2010 Qualified Remodeler Top 500
  • 2011 Qualified Remodeler Top 500
  • Better Business Bureau
  • GAF Master Elite Roofing Contractor
  • Gorell Windows & Doors
  • Maryland Improvement Contractors Association
  • NARI Mid-Maryland
GuildQuality Member
Guildmember
Since 2012

Types of Work

  • Windows & doors (427)
  • Roof (408)
  • Siding (393)
  • Gutters (388)
  • Insulation (383)

Recent Activity

  • 7/12/14 HomeFix Corporation received feedback from a customer in Germantown, MD.
  • 7/10/14 HomeFix Corporation received feedback from a customer in Bristow, VA.
  • 7/09/14 HomeFix Corporation received feedback from a customer in Kensington, MD.
  • 7/08/14 HomeFix Corporation received feedback from a customer in Reston, VA.
  • 7/02/14 HomeFix Corporation received feedback from 2 customers.

More about HomeFix Corporation

As a GuildQuality Guildmember, HomeFix Corporation relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of HomeFix Corporation in Alexandria, VA; Manassas, VA; Baltimore, MD; Sterling, VA; Woodbridge, VA; Fairfax, VA; Springfield, VA; Ashburn, VA; Columbia, MD; Reston, VA; and 201 other cities in Virginia, Maryland, District of Columbia, Delaware, Pennsylvania, and 1 other state..

In this report, HomeFix Corporation has published a summary of the customer feedback they've received since they joined GuildQuality in January 2012. In that time, 677 out of 1,234 customers (55%) responded to a GuildQuality satisfaction survey, with the most recent response in June 2014.

HomeFix Corporation surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.

If you are a HomeFix Corporation customer, and if HomeFix Corporation completed work for you after January of 2012 but you haven't yet received a survey, please let us know.

If you have had work done by HomeFix Corporation since January of 2012 and have not received a survey, please share your review. Once we receive your feedback, we'll mail you a post card with instructions on how to verify and publish your review. We rely on this verification process to ensure that all feedback published is from actual customers.

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