Over the last 25 years, Heritage Homes has evolved into the Gulf Coast’s premier value homebuilder. Heritage Homes prides itself in building the most house for the money, with outstanding quality, all the while delivering premier customer service. Over the years, Heritage Homes has maintained an impressive referral rate over 50%. This means over 50% of Heritage Homes sales come from customers referring their family and friends! Heritage Homes value process allows the homeowner to play a part in the homebuilding process by arranging some items themselves such as septic, driveway and landscaping. This saves the homeowner thousands of dollars and helps create Heritage Instant Equity. (more)
I wish we had built a Heritage Home the first time we got a home. We built with Infinity homes the first time but we got more house for less money with Heritage Homes. We really liked our first house but this home is very good.
Chris the builder, was awesome. If we had any problems he would address them right away.
Our builder was very informative. He kept us up to date on what was going on with our home throughout the process. It was a great experience working with Heritage Homes.
Chris for putting up with me and answering all my texts. You really should give him a raise, he goes over and beyond.
I am one who expects the best out of everything and I can't be more pleased with Heritage Homes. They were all professional and easy to communicate with. I would use them if I decide to build another home. Opal Bradley
Our builder, Chris Boswell, was great to work with. He was always responsive to questions or any issues that came up. We enjoyed working with him. Our painter, David Gibbons, went above and beyond for a beautiful interior paint job. Our tile installers did an outstanding job on our all-tile floors. Our cabinet installer, Donnie Bedsole, did a great, precise job installing our cabinets. We enjoyed working with Joe Houk to change a stock plan to one that fit our needs. Everyone that we had contact with in the Heritage office was friendly and helpful.
We are very happy with our Heritage Home. Early on in the process, we appreciated working with Joe Houk to modify a stock Heritage plan to better fit our needs. Our builder, Chris Boswell, was great. He was very personable and always responsive to questions or issues. We had great subs. Most of the subs had been with Heritage for a long time and indicated they were held to high standards. We would highly recommend Heritage Homes.
I'd like to recognize Mason for his exceptional service. I'd also like to recognize LaShanda Joiner for her exceptional service.
I give them 3 stars because my issues have not been resolved. However they could be resolved with with minor changes.
It went smooth. They did what they said they would do and at the end, my wife and I were happy.
Lashuanda Joiner, George Harrison and the people who did the brick work did an awesome job.
I'd like to recognize Kevin, the superintendent. He was a great guy, and he did an awesome job. I would also like to recognize LaShanda, the closing specialist.
They did an awesome job, and I'm very grateful and thankful for it.
The builder was Ron Johnson. He helped me a lot. The siding man did a really good job also.
Kevin and Earl always responded to my phone calls whether they were able to answer my questions or not. They always called me back.
The electricians of Heritage did not realize that the city of Valpairso had an ordinance that they couldn't put two 200 amps on my house and then my mother's. I had to pay an additional expense to get a 400 amp to run from my house to my mother's that was being built in the back. It stopped construction, and the $3,000 I paid for the 400 amp was over and beyond what I paid for the two 200 amps I had originally purchased.
I would recommend Heritage Homes to anyone!
I think it would have been a better experience if people had talked to us clearer and handled our issues.
LaShonda helped me during the building process. She was first class and came to the closing. She was very professional and knew what she was talking about.
I would like to recognize Ron Johnson. He was very professional.
As a GuildQuality Guildmember, Heritage Homes relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Heritage Homes in Moss Point, MS; Lucedale, MS; Robertsdale, AL; Mobile, AL; Theodore, AL; Pensacola, FL; Cantonment, FL; Waynesboro, MS; Foley, AL; Irvington, AL; and 54 other cities in Alabama, Florida and Mississippi.
In this report, Heritage Homes has published a summary of the customer feedback they've received in the past 12 months. In that time, 66 out of 108 customers (61%) responded to a GuildQuality satisfaction survey, with the most recent response in September 2015.
Heritage Homes surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Heritage Homes customer, and if Heritage Homes completed work for you after September of 2014 but you haven't yet received a survey, please let us know.