Hatfield Builders & Remodelers is a professional residential design and construction firm in the North Dallas Area. We don't just build kitchens, bathrooms, or houses; we build relationships. (more)
The people! All were professional, yet personal. Haven't met an employee yet that isn't willing to do what it takes to make the customer happy and satisfied.
Good oversight of subcontractors, changed subcontractors when necessary
Chad and his crew are fantastic to work with. We would recommend them to anyone looking to remodel their home.
Over all the experience was beyond our expectation. We definitely recommend them to others. We recommended them to realtors in the area. We were going to move but went this route. They did a fantastic job. You hear horror stories about contractors but we could never imagine how great this went. We can use this space the way we never thought we could now!
Work completed earlier than anticipated and all personnel assigned to my project were wonderful.
After interviewing 3 contractors for my kitchen remodel, I just 'knew' Hatfield was the remodeler of choice for my project. They were courteous, professional and my project was completed earlier than I had expected. Natalie Lyden, the designer was very helpful with making selections and Chris Grube, my job superintendent, was absolutely wonderful and always available by phone if I needed him and he can 'fix' anything. Dustin Bailey was also great and reassuring. I would highly recommend Hatfield for consideration to anyone that is considering any remodel project to their home. Extremely satisfied!!
Just the overall work in general that they did. It was very nicely done, especially where they added a window and bricked up another window.
There design and construction work is well thought out and well executed. The end result was exceptionally well done and overall we are very happy with the end product.
I was most satisfied with Hatfield's crews. They were awesome.
I heard about them through my friends Missy Bender and Fiona Ito. They were both pleased with the work they had done and recommend them highly.
We're extremely pleased with the job that Hatfield Builders & Remodelers did for us. The workmanship was wonderful, the crews were great to work with, and the employees are extremely professional. We would definitely work with them again.
We had to unexpectedly re-design our foundation to adjust for the root field of a 50yr old oak. HBD adeptly handled the situation and in fact, supplied the design idea that satisfied both the structural engineer and the arborist in a timely fashion. HBD's good work helped us to stay on our challenging timeline and save our priceless oak.
Hatfield Builders provides the highest quality standard in the business. No detail is too small. All of their sub-cons are professional and take great pride in their work. Dealing with construction on your home is always stressful. Knowing that my call would always be returned and that I would finish the conversation with a clear understanding of status significantly reduced the stress of the project. I highly recommend Hatfield Builders.
Everything worked as we expected
Communication was regular and timely so we knew what was happening and when
I'm, to put it lightly, a 'precise' person and have clearly defined, but very high, expectations. Chad and his team worked with us from pre-planning to architectural plans to constructions and completion in a way I could only hope for. This is our first house to build and I've heard a multitude of nightmare stories regarding cost overruns, change orders, poor scheduling and even worse from friends that have built houses and done major remodel projects and wanted to spell things out very clearly, from the beginning, to avoid as many of these pitfalls as possible. Before we made the choice to work with Hatfield, we interviewed his team as much as they interviewed us to ensure everyone knew what the process would be like and what everyone's expectations were. Throughout this process we've valued that everyone at Hatfield has not just, built what we asked for but offered recommendations, based off their experience, to ensure we would end up with the best final product possible. Everything has been a true calibration with the end goal being a beautiful and timeless home that was: on time, on budget and exceeded our hopes.
They were very willing to listen and address problems.
I would have liked more accurate information on when subcontractors would be working.
Quality of work, ability to handle changes, response to unfavorable situations, and best of all the crew.
As a GuildQuality Guildmember, Hatfield Builders & Remodelers relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Hatfield Builders & Remodelers in Dallas, TX; Plano, TX; Richardson, TX; Carrollton, TX; Murphy, TX; Addison, TX; and Ricahrdson, TX.
In this report, Hatfield Builders & Remodelers has published a summary of the customer feedback they've received since they joined GuildQuality in March 2013. In that time, 39 out of 50 customers (78%) responded to a GuildQuality satisfaction survey, with the most recent response in March 2015.
Hatfield Builders & Remodelers surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Hatfield Builders & Remodelers customer, and if Hatfield Builders & Remodelers completed work for you after March of 2013 but you haven't yet received a survey, please let us know.