About this companyView all
Hatfield Builders & Remodelers
Hatfield Builders & Remodelers is an award winning residential design and construction firm in the North Dallas Area. We don't just build kitchens, bathrooms, or houses; we build relationships. More
FeedbackWhat is this?
What is this?
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.
Types of workView all
Kitchen remodel (24)
Bathroom Remodel (22)
Design build remodel (17)
Whole house remodel (10)
Most helpful reviews & commentsWhat is this?
What is this?
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.
Review by Lane P. of Dallas, TX
"Area Of Satisfaction" comment from Garland, TX
The job site was always clean and safe for our family of 5 - with 3 little girls to safely stay at the house when we could. The quality and attention to detail is outstanding. No detail was complete until it was perfected. The final outcome of the job is more amazing that I even imagined it would be.
Review by Judy S. of Richardson, TX
Review by Mark H. of Allen, TX
"Area Of Satisfaction" comment from Plano, TX
The people! All were professional, yet personal. Haven't met an employee yet that isn't willing to do what it takes to make the customer happy and satisfied.
Review by Greg E. of Plano, TX
Review by Graham W. of Richardson, TX
Review by Chris R. of Murphy, TX
Over all the experience was beyond our expectation. We definitely recommend them to others. We recommended them to realtors in the area. We were going to move but went this route. They did a fantastic job. You hear horror stories about contractors but we could never imagine how great this went. We can use this space the way we never thought we could now!
"Area Of Satisfaction" comment from Ricahrdson, TX
Work completed earlier than anticipated and all personnel assigned to my project were wonderful.
Review by Charlotte D. of Ricahrdson, TX
After interviewing 3 contractors for my kitchen remodel, I just 'knew' Hatfield was the remodeler of choice for my project. They were courteous, professional and my project was completed earlier than I had expected. Natalie Lyden, the designer was very helpful with making selections and Chris Grube, my job superintendent, was absolutely wonderful and always available by phone if I needed him and he can 'fix' anything. Dustin Bailey was also great and reassuring. I would highly recommend Hatfield for consideration to anyone that is considering any remodel project to their home. Extremely satisfied!!
GuildQuality Partner Affiliations
- Remodelers Advantage
- 2013 CotY Regional Winner - Residential Kitchens $40,000 - $80,000
- 2013 Professional Remodeler America's Top Remodelers
- EPA Lead-Safe Certified Firm
- Home Builders Association of Greater Dallas
More about Hatfield Builders & Remodelers
As a GuildQuality Guildmember, Hatfield Builders & Remodelers relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Hatfield Builders & Remodelers in Dallas, TX; Plano, TX; Richardson, TX; Murphy, TX; Carrollton, TX; Garland, TX; Allen, TX; Addison, TX; and Ricahrdson, TX.
In this report, Hatfield Builders & Remodelers has published a summary of the customer feedback they've received since they joined GuildQuality in March 2013. In that time, 49 out of 63 customers (78%) responded to a GuildQuality satisfaction survey, with the most recent response in February 2016.
Hatfield Builders & Remodelers surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Hatfield Builders & Remodelers customer, and if Hatfield Builders & Remodelers completed work for you after March of 2013 but you haven't yet received a survey, please let us know.