Hatfield Builders & Remodelers is a professional residential design and construction firm in the North Dallas Area. We don't just build kitchens, bathrooms, or houses; we build relationships. (more)
We had to unexpectedly re-design our foundation to adjust for the root field of a 50yr old oak. HBD adeptly handled the situation and in fact, supplied the design idea that satisfied both the structural engineer and the arborist in a timely fashion. HBD's good work helped us to stay on our challenging timeline and save our priceless oak.
Hatfield Builders provides the highest quality standard in the business. No detail is too small. All of their sub-cons are professional and take great pride in their work. Dealing with construction on your home is always stressful. Knowing that my call would always be returned and that I would finish the conversation with a clear understanding of status significantly reduced the stress of the project. I highly recommend Hatfield Builders.
Everything worked as we expected
Communication was regular and timely so we knew what was happening and when
I'm, to put it lightly, a 'precise' person and have clearly defined, but very high, expectations. Chad and his team worked with us from pre-planning to architectural plans to constructions and completion in a way I could only hope for. This is our first house to build and I've heard a multitude of nightmare stories regarding cost overruns, change orders, poor scheduling and even worse from friends that have built houses and done major remodel projects and wanted to spell things out very clearly, from the beginning, to avoid as many of these pitfalls as possible. Before we made the choice to work with Hatfield, we interviewed his team as much as they interviewed us to ensure everyone knew what the process would be like and what everyone's expectations were. Throughout this process we've valued that everyone at Hatfield has not just, built what we asked for but offered recommendations, based off their experience, to ensure we would end up with the best final product possible. Everything has been a true calibration with the end goal being a beautiful and timeless home that was: on time, on budget and exceeded our hopes.
I would have liked more accurate information on when subcontractors would be working.
Quality of work, ability to handle changes, response to unfavorable situations, and best of all the crew.
Hatfield Builders and subcontractors are excellent craftsmen and wonderful people. They were flexible and willing to remedy any situation that wasn't exactly as we envisioned. I enjoyed having them in my home.
They were very willing to listen and address problems.
Hatfield workers were very conscious of keeping work space picked up and clean.
Recommendation from home inspector, Glenn Harrison.
We interviewed five different remodelers. Hatfield was the only one we truly felt comfortable with doing a complete kitchen/dining remodel. The entire team listened to what we had envisioned and they worked with us on fitting everything in to fit our budget. Hatfield was upfront with us regarding anything that might increase our budget and suggested many ways to keep costs down. As issues arose all were dealt with promptly. Hatfield Builders & Remodelers has everyone you could need from professional and personal, planning, design and construction. We will definitely be calling on them for future projects.
Overall finished product
Thanks for the great remodeling experience!
The quality of work is exceptional.
They are excellent at communication and letting you know the status of the job and what to expect next. The craftsmanship of all the crew is excellent, with great attention to detail and to making things right.
As a GuildQuality Guildmember, Hatfield Builders & Remodelers relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Hatfield Builders & Remodelers in Dallas, TX; Plano, TX; Richardson, TX; Murphy, TX; and Carrollton, TX..
In this report, Hatfield Builders & Remodelers has published a summary of the customer feedback they've received since they joined GuildQuality in March 2013. In that time, 28 out of 39 customers (72%) responded to a GuildQuality satisfaction survey, with the most recent response in May 2014.
Hatfield Builders & Remodelers surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Hatfield Builders & Remodelers customer, and if Hatfield Builders & Remodelers completed work for you after March of 2013 but you haven't yet received a survey, please let us know.