Guildmaster Award winners have demonstrated their ability to
consistently deliver an exceptional customer experience.

JD Smith Company, Inc.
An interview with James "Donnie" Smith, President, The J.D. Smith Company, Inc.
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JD Smith Company, Inc.

JD Smith Company, Inc.
501E La Mesa Street
Mt Pleasant , SC 29464
(843) 881-8843
Company History

Founded in 1988 by James "Donnie" Smith, the J.D. Smith Company quickly gained a powerful reputation as one of the Charleston region's most respected and talented custom home builders.

Scope of Work

We focus entirely on new construction of custom and semi-custom homes, averaging 20-25 homes built per year.

Team Makeup

We have a great team! We boast of our staff's longevity with employment and increasing. In addition to myself, our team consists of a project manager, field supervisors, a construction coordinator, an accounting and closing coordinator, and an office administrator.

More than 90% of your clients would recommend your firm to a friend. How do you earn such high praise from your customers?

We maintain a high standard of customer service.

Client Profile

Our clients are quality and detail-oriented, and are usually move-up buyers.

How do you market your company?

Our customers are our best advertisements through word of mouth.

Ongoing Staff Training and Development

Our team routinely attends seminars to maintain knowledge of current market trends. We also take advantage of the educational opportunities offered by the local and national homebuilders associations.

Motivating Employees

I hire good people and treat them well.

Why are you a builder?

I enjoy the satisfaction of helping clients fulfill their dreams.

What should clients bring to the table and contribute during the construction process?  What can they do to help make the relationship a success?

We always recommend that clients use pictures as tools to illustrate their likes and dislikes. Customers can also help by maintaining close communications during the selection process.

What are the biggest challenges facing companies like yours in the building industry?  What are some of the challenges facing your business right now?

Currently, the most significant challenge we face is price increases for supplies and materials that are beyond our control.

What's next for your company

We plan on expanding to other areas throughout the Charleston region.

Is there anything else you'd like people to know about you and your company?

• The J.D. Smith Company is accredited with the CGP (Certified Green Professional) designation by the National Home Builders Association.
• Stacy Gray, a member of my staff, has earned her CGB (Certified Graduate Builder) designation. This designation is a benchmark achievement, administered by the National Home Builders Association, which identifies the home building industries top professionals.