Erie Construction Midwest Inc
4271 Monroe St.Toledo, OH 43606(419) 472-4200

For over 30 years, Erie Construction has delivered quality home remodeling products to over 100,000 customers. Years of experience, reliability, and customer service; it just doesn't get simpler than that. (more)


Customer Feedback Summary

Of 5,334 customers surveyed, 3,509 responded (66%)
Currently Viewing By [Product]:
Clean & Safe
93%
Communication
84%
Construction Quality
90%
Problem Resolution
84%
Professional & Organized
87%
Sales Knowledge
92%
Schedule
87%
Value
88%
Work Done Right
86%
Likely to Recommend
84%

Map of Recent Work

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Comments


  • comment
    Recognize Excellence
    Erlanger, KY
    Jun 16, 2014

    The man that did the actual installing told me everything that was going on.l He told me everything he did and was really, really great.

  • comment
    Area Of Satisfaction
    Ottumwa, IA
    Jun 06, 2014

    The speed with which they got our roof put on. They were there 2-3 weeks before they thought they would. It didn't take them very long to put it on.

  • comment
    Area Of Satisfaction
    New London, MO
    Jun 06, 2014

    I was really impressed with how quickly Erie Construction got everything done, cleaned up after themselves, and were polite and friendly. The windows look great. We love them. The whole experience was great. I was a little nervous and apprehensive about them getting the job done in a day, but everything went really well and they knew what they were doing. We're really happy with them.

  • comment
    Recognize Excellence
    Portage, MI
    Jun 02, 2014

    I'd like to recognize the installer, and the guy who originally came and gave us the information. They were all very professional and helpful.

  • comment
    Area Of Satisfaction
    Big Rapids, MI
    Jun 02, 2014

    I was most satisfied with installers' politeness and the way they were respectful.

  • comment
    Area Of Satisfaction
    Sabina, OH
    May 21, 2014

    I was most satisfied with the installers. They were very thorough and I would recommend them to anyone.

  • comment
    Area Of Satisfaction
    Belleville, IL
    May 20, 2014

    I had a big picture window which kind of limits what you can do with it with out having it rebuilt. I didn't want a picture window again, I wanted air flow. What we talked about was three double hung windows. I wasn't crazy aI was pleased with the design he came up with. It works with the air flow and the windows look bigger. I have had several people ask if I increased the opening because it looks bigger.

  • comment
    Area Of Satisfaction
    Akron, OH
    May 07, 2014

    I was most satisfied with the material. It's so easy to clean. I had a tub before that I couldn't get it clean. This doesn't hold iron color from hard water stains like my old one did.

  • comment
    Recognize Excellence
    York, PA
    May 05, 2014

    I would like to recognize the two installers, I know one of their names was Jesse, but I am not sure of the other installer's name. Both of them did excellent work.

  • comment
    Area Of Satisfaction
    York, PA
    May 05, 2014

    The two guys that came to install the windows did excellent work. They were very knowledgable and able to answer any question I had for them right on the spot.

  • comment
    Area Of Satisfaction
    Tffin, OH
    Apr 28, 2014

    I was most satisfied that Erie Construction was on time. They were very good about their time and how they used it.

  • comment
    Additional Comment
    St Johns, MI
    Apr 15, 2014

    We liked the Erie Construction Website. That helped sway us, because it was better than the websites of other companies that we viewed.

  • comment
    Recognize Excellence
    Lima, NY
    Apr 07, 2014

    I would like to recognize the installation crew for their exceptional service. They were great.

  • comment
    Area Of Satisfaction
    Sardinia, OH
    Mar 28, 2014

    The way it turned out overall it's what I liked about it. Turned my whole house into a new one.

  • comment
    Area Of Satisfaction
    Westland, MI
    Mar 25, 2014

    The gentleman that they sent to do the siding was very good. Any questions I had, he was more than happy to answer and take care of things. There were a couple of things came up that were not written into the contract, and he was able to get get a hold of his boss and he got it under control.

  • comment
    Current Referrals
    Addison, MI
    Mar 25, 2014

    A lot of people have come by my house and up at the lake we get a lot of wind. I will probably be recommending quite a few people to them.

  • comment
    Area Of Satisfaction
    Union, MO
    Mar 20, 2014

    I was satisfied with just dealing with them. They made it easier then the other bath companies did.

  • comment
    Area Of Satisfaction
    Hazelwood, MO
    Mar 19, 2014

    The windows are beautiful! The installers got the job done quickly and left my home clean.

  • comment
    Additional Comment
    Fairport, NY
    Mar 18, 2014

    We just had a 24 inch snowstorm in which the temperature dropped below 5 degrees. I believe this was the day after the windows were installed. That day, we could tell a huge difference in the way the windows protected against outside weather and provided heat to the inside. They work fantastic.

  • comment
    Recognize Excellence
    Bowling Green, OH
    Mar 17, 2014

    I would like to recognize Connie the receptionist. It seemed like I would always go through her when I called. She was great.

More Comments

Affiliations

  • GuildQuality
  • ENERGY STAR
  • EPA Lead-Safe Certified Firm
  • National Fenestration Rating Council
  • National Roofing Contractors Association
GuildQuality Member
Guildmember
Since 2011

Types of Work

  • Roof (2,486)
  • Siding (2,486)
  • Kitchen remodel (2,485)
  • Patio (2,485)
  • Windows & doors (2,485)
  • +4 More

Recent Activity

  • 7/25/14 Erie Construction Midwest Inc received feedback from a customer in Eaton, OH.
  • 7/24/14 Erie Construction Midwest Inc received feedback from 2 customers.
  • 7/24/14 Erie Construction Midwest Inc received feedback from a customer in Castalia, OH.
  • 7/24/14 Erie Construction Midwest Inc received feedback from a customer in Pontoon Beach, IL.
  • 7/24/14 Erie Construction Midwest Inc received feedback from a customer in Abbottstown, PA.

More about Erie Construction Midwest Inc

As a GuildQuality Guildmember, Erie Construction Midwest Inc relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Erie Construction Midwest Inc in Toledo, OH; Saginaw, MI; Rochester, NY; Dayton, OH; Cincinnati, OH; Battle Creek, MI; Grand Rapids, MI; Huber Heights, OH; Findlay, OH; Jackson, MI; and 1539 other cities in Ohio, Michigan, Missouri, New York, Pennsylvania, and 16 other states..

In this report, Erie Construction Midwest Inc has published a summary of the customer feedback they've received since they joined GuildQuality in September 2011. In that time, 3,509 out of 5,334 customers (66%) responded to a GuildQuality satisfaction survey, with the most recent response in July 2014.