For over 30 years, Erie Construction has delivered quality home remodeling products to over 100,000 customers. Years of experience, reliability, and customer service; it just doesn't get simpler than that. (more)
The man that did the actual installing told me everything that was going on.l He told me everything he did and was really, really great.
The speed with which they got our roof put on. They were there 2-3 weeks before they thought they would. It didn't take them very long to put it on.
I was really impressed with how quickly Erie Construction got everything done, cleaned up after themselves, and were polite and friendly. The windows look great. We love them. The whole experience was great. I was a little nervous and apprehensive about them getting the job done in a day, but everything went really well and they knew what they were doing. We're really happy with them.
I'd like to recognize the installer, and the guy who originally came and gave us the information. They were all very professional and helpful.
I was most satisfied with installers' politeness and the way they were respectful.
I was most satisfied with the installers. They were very thorough and I would recommend them to anyone.
I had a big picture window which kind of limits what you can do with it with out having it rebuilt. I didn't want a picture window again, I wanted air flow. What we talked about was three double hung windows. I wasn't crazy aI was pleased with the design he came up with. It works with the air flow and the windows look bigger. I have had several people ask if I increased the opening because it looks bigger.
I was most satisfied with the material. It's so easy to clean. I had a tub before that I couldn't get it clean. This doesn't hold iron color from hard water stains like my old one did.
I would like to recognize the two installers, I know one of their names was Jesse, but I am not sure of the other installer's name. Both of them did excellent work.
The two guys that came to install the windows did excellent work. They were very knowledgable and able to answer any question I had for them right on the spot.
I was most satisfied that Erie Construction was on time. They were very good about their time and how they used it.
We liked the Erie Construction Website. That helped sway us, because it was better than the websites of other companies that we viewed.
I would like to recognize the installation crew for their exceptional service. They were great.
The way it turned out overall it's what I liked about it. Turned my whole house into a new one.
The gentleman that they sent to do the siding was very good. Any questions I had, he was more than happy to answer and take care of things. There were a couple of things came up that were not written into the contract, and he was able to get get a hold of his boss and he got it under control.
A lot of people have come by my house and up at the lake we get a lot of wind. I will probably be recommending quite a few people to them.
I was satisfied with just dealing with them. They made it easier then the other bath companies did.
The windows are beautiful! The installers got the job done quickly and left my home clean.
We just had a 24 inch snowstorm in which the temperature dropped below 5 degrees. I believe this was the day after the windows were installed. That day, we could tell a huge difference in the way the windows protected against outside weather and provided heat to the inside. They work fantastic.
I would like to recognize Connie the receptionist. It seemed like I would always go through her when I called. She was great.
As a GuildQuality Guildmember, Erie Construction Midwest Inc relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Erie Construction Midwest Inc in Toledo, OH; Saginaw, MI; Rochester, NY; Dayton, OH; Battle Creek, MI; Cincinnati, OH; Grand Rapids, MI; Huber Heights, OH; Findlay, OH; Jackson, MI; and 1549 other cities in Ohio, Michigan, Missouri, New York, Pennsylvania, and 16 other states..
In this report, Erie Construction Midwest Inc has published a summary of the customer feedback they've received since they joined GuildQuality in September 2011. In that time, 3,545 out of 5,382 customers (66%) responded to a GuildQuality satisfaction survey, with the most recent response in August 2014.