Erie Construction Midwest Inc
4271 Monroe St.Toledo, OH 43606(419) 472-4200

For over 30 years, Erie Construction has delivered quality home remodeling products to over 100,000 customers. Years of experience, reliability, and customer service; it just doesn't get simpler than that. (more)


Customer Feedback Summary

Of 4,698 customers surveyed, 3,097 responded (66%)
Currently Viewing By [Product]:
Clean & Safe
93%
Communication
84%
Construction Quality
90%
Problem Resolution
84%
Professional & Organized
87%
Sales Knowledge
93%
Schedule
87%
Value
88%
Work Done Right
86%
Likely to Recommend
84%

Map of Recent Work

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Comments


  • comment
    Additional Comment
    St Johns, MI
    Apr 15, 2014

    We liked the Erie Construction Website. That helped sway us, because it was better than the websites of other companies that we viewed.

  • comment
    Recognize Excellence
    Lima, NY
    Apr 07, 2014

    I would like to recognize the installation crew for their exceptional service. They were great.

  • comment
    Area Of Satisfaction
    Sardinia, OH
    Mar 28, 2014

    The way it turned out overall it's what I liked about it. Turned my whole house into a new one.

  • comment
    Area Of Satisfaction
    Westland, MI
    Mar 25, 2014

    The gentleman that they sent to do the siding was very good. Any questions I had, he was more than happy to answer and take care of things. There were a couple of things came up that were not written into the contract, and he was able to get get a hold of his boss and he got it under control.

  • comment
    Current Referrals
    Addison, MI
    Mar 25, 2014

    A lot of people have come by my house and up at the lake we get a lot of wind. I will probably be recommending quite a few people to them.

  • comment
    Area Of Satisfaction
    Union, MO
    Mar 20, 2014

    I was satisfied with just dealing with them. They made it easier then the other bath companies did.

  • comment
    Area Of Satisfaction
    Hazelwood, MO
    Mar 19, 2014

    The windows are beautiful! The installers got the job done quickly and left my home clean.

  • comment
    Additional Comment
    Fairport, NY
    Mar 18, 2014

    We just had a 24 inch snowstorm in which the temperature dropped below 5 degrees. I believe this was the day after the windows were installed. That day, we could tell a huge difference in the way the windows protected against outside weather and provided heat to the inside. They work fantastic.

  • comment
    Recognize Excellence
    Bowling Green, OH
    Mar 17, 2014

    I would like to recognize Connie the receptionist. It seemed like I would always go through her when I called. She was great.

  • comment
    Recognize Excellence
    St Charles, MO
    Mar 13, 2014

    I would like to recognize Chris Becker, the measurement team member, for his exceptional service.

  • comment
    Recognize Excellence
    Lebanon, OH
    Mar 12, 2014

    I would like to recognize Tim Jackson at Erie Construction Midwest for his exceptional service.

  • comment
    Recognize Excellence
    Fredrickstown, OH
    Mar 07, 2014

    Everyone we worked with was great. I would recommend Ramsey and the other installer to anybody. In fact, I wish they could've stayed and visited us longer. I told them that they have a standing innovation and our doors is always open.

  • comment
    Recognize Excellence
    Gillespie, IL
    Feb 27, 2014

    I would like to recognize the foreman at Erie Construction Midwest for his exceptional service.

  • comment
    Area Of Satisfaction
    Avon, NY
    Feb 20, 2014

    I was satisfied with all of it. The salesman really did a great job and so did the installers. I was really happy with both installers, John and Ryan. They kept the doors closed while they worked and kept the noise down. I have a 3 year old so that was very helpful. They kept everything quiet and neat while they worked.

  • comment
    Recognize Excellence
    Cheektowaga, NY
    Feb 20, 2014

    The salesman was excellent. The installers were excellent, I would recommend them to anyone.

  • comment
    Additional Comment
    Farmington Hill, MI
    Feb 19, 2014

    I want to thank them for doing such a great job.

  • comment
    Area Of Satisfaction
    Farmington Hill, MI
    Feb 19, 2014

    I was most satisfied that everyone I dealt with was very pleasant. They answered anything that I asked and they were right on top of everything.

  • comment
    Area Of Satisfaction
    Middletown, OH
    Feb 18, 2014

    I was satisfied with my entire experience working with Erie Construction Midwest because they did a great job on everything!

  • comment
    Recognize Excellence
    Monroe, MI
    Feb 18, 2014

    I would like to recognize everyone that showed up. From the salesman to the installers I have had no complaints. They were professional and cleaned up. I am really happy with them thus far.

  • comment
    Area Of Satisfaction
    Monroe, MI
    Feb 18, 2014

    I was most satisfied with how quick they have been about it. I thought that the outline of the windows was very concise. I thought he was going to have to cut brick but he didn't. He made it look really nice.

More Comments

Affiliations

  • GuildQuality
  • ENERGY STAR
  • EPA Lead-Safe Certified Firm
  • National Fenestration Rating Council
  • National Roofing Contractors Association
GuildQuality Member
Guildmember
Since 2011

Types of Work

  • Kitchen remodel (1,817)
  • Patio (1,817)
  • Roof (1,817)
  • Siding (1,817)
  • Windows & doors (1,817)
  • Deck (1)

Recent Activity

  • 4/23/14 Erie Construction Midwest Inc received feedback from 2 customers.
  • 4/23/14 Erie Construction Midwest Inc received feedback from a customer in Hamburg, PA.
  • 4/23/14 Erie Construction Midwest Inc received feedback from 3 customers.
  • 4/23/14 Erie Construction Midwest Inc received feedback from 2 customers.
  • 4/23/14 Erie Construction Midwest Inc received feedback from a customer in Chambersburg, PA.

More about Erie Construction Midwest Inc

As a GuildQuality Guildmember, Erie Construction Midwest Inc relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Erie Construction Midwest Inc in Toledo, OH; Saginaw, MI; Rochester, NY; Dayton, OH; Battle Creek, MI; Cincinnati, OH; Huber Heights, OH; Jackson, MI; Grand Rapids, MI; Springfield, OH; and 1442 other cities in Michigan, Ohio, Missouri, New York, Illinois, and 16 other states..

In this report, Erie Construction Midwest Inc has published a summary of the customer feedback they've received since they joined GuildQuality in September 2011. In that time, 3,097 out of 4,698 customers (66%) responded to a GuildQuality satisfaction survey, with the most recent response in April 2014.