Erie Construction Midwest Inc
4271 Monroe St.Toledo, OH 43606(419) 472-4200

For over 30 years, Erie Construction has delivered quality home remodeling products to over 100,000 customers. Years of experience, reliability, and customer service; it just doesn't get simpler than that. (more)


Customer Feedback Summary

Of 6,024 customers surveyed, 3,950 responded (66%)
Currently Viewing By [Product]:
Clean & Safe
93%
Communication
83%
Construction Quality
90%
Problem Resolution
83%
Professional & Organized
87%
Sales Knowledge
92%
Schedule
86%
Value
87%
Work Done Right
86%
Likely to Recommend
83%

Map of Recent Work

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Comments


  • comment
    Area Of Satisfaction
    Flint, MI
    Oct 23, 2014

    They did everything they said they were going to. It really made our bathroom look a whole lot different; my husband and I are really satisfied.

    Did you find this helpful? Yes
  • comment
    Area Of Satisfaction
    Pacific, MO
    Oct 15, 2014

    Everything was good. The installers were good, quick, and got everything cleaned up. It was smooth sailing.

    Did you find this helpful? Yes
  • comment
    Area Of Satisfaction
    Kendallville, IN
    Oct 15, 2014

    I was greatly satisfied by the time and effort they put in to our project. Their installers were here for 13 hours. They had to strengthen the wall in order to install the windows. They knew the window frame was not up to code and they fixed the issue before it affected the project.

    Did you find this helpful? Yes
  • comment
    Area Of Satisfaction
    Tecumseh, MI
    Oct 09, 2014

    I was most satisfied with the way that the employees acted. Erie Construction Midwest was a good company to work with. I have done business with them in the past.

    Did you find this helpful? Yes
  • comment
    Recognize Excellence
    Saint Charles, MO
    Oct 01, 2014

    I would like to recognize the installers from Erie Construction Midwest for their exceptional service.

    Did you find this helpful? Yes
  • comment
    Area Of Satisfaction
    Saint Charles, MO
    Oct 01, 2014

    I liked the people who installed everything for Erie Construction Midwest. They were very good. Everything was cleaned up and it was all very nice. They did it all in less than a day.

    Did you find this helpful? Yes
  • comment
    Additional Comment
    Fort Wayne, IN
    Oct 01, 2014

    I was impressed with everything.

    Did you find this helpful? Yes
  • comment
    Area Of Satisfaction
    Milford, OH
    Sep 29, 2014

    I was most satisfied that Erie Construction Midwest did the job very well and they did it in the right time schedule.

    Did you find this helpful? Yes
  • comment
    Area Of Satisfaction
    Hannibal, MO
    Sep 23, 2014

    I was most satisfied with the speed with which Erie Construction Midwest got the job done once they started it.

    Did you find this helpful? Yes
  • comment
    Area Of Satisfaction
    Franklin, OH
    Sep 16, 2014

    I was most satisfied with how professionally the job was taken care of.

    Did you find this helpful? Yes
  • comment
    Area Of Satisfaction
    Wadsworth, OH
    Sep 03, 2014

    Everyone was very courteous, the work was done on time, and it looks really nice. We are just pleased with everything.

    Did you find this helpful? Yes
  • comment
    Area Of Satisfaction
    Depew, NY
    Sep 02, 2014

    The quality of their work was excellent.

    Did you find this helpful? Yes
  • comment
    Additional Comment
    Coldwater, MI
    Aug 22, 2014

    I'm very satisfied. It made a huge difference in the way my house looks.

    Did you find this helpful? Yes
  • comment
    Area Of Satisfaction
    Coldwater, MI
    Aug 22, 2014

    I was most satisfied with the workers. They were considerate. They told me when they had to move my fence so I would know when to let my dog in and out. They kept things fixed up. The staff was courteous and kept everything together.

    Did you find this helpful? Yes
  • comment
    Recognize Excellence
    Harrisburg, PA
    Aug 21, 2014

    I'd like to recognize all three men here doing the roof - they were very good.

    Did you find this helpful? Yes
  • comment
    Area Of Satisfaction
    Upper Sandusky, OH
    Aug 04, 2014

    The end product is wonderful - very happy with the way the kitchen cabinets look and the quality of construction of the drawers and drawers.

    Did you find this helpful? Yes
  • comment
    Recognize Excellence
    Erlanger, KY
    Jun 16, 2014

    The man that did the actual installing told me everything that was going on.l He told me everything he did and was really, really great.

    Did you find this helpful? Yes
  • comment
    Area Of Satisfaction
    Ottumwa, IA
    Jun 06, 2014

    The speed with which they got our roof put on. They were there 2-3 weeks before they thought they would. It didn't take them very long to put it on.

    Did you find this helpful? Yes
  • comment
    Area Of Satisfaction
    New London, MO
    Jun 06, 2014

    I was really impressed with how quickly Erie Construction got everything done, cleaned up after themselves, and were polite and friendly. The windows look great. We love them. The whole experience was great. I was a little nervous and apprehensive about them getting the job done in a day, but everything went really well and they knew what they were doing. We're really happy with them.

    Did you find this helpful? Yes
  • comment
    Recognize Excellence
    Portage, MI
    Jun 02, 2014

    I'd like to recognize the installer, and the guy who originally came and gave us the information. They were all very professional and helpful.

    Did you find this helpful? Yes
More Comments

Affiliations

  • GuildQuality
  • ENERGY STAR
  • EPA Lead-Safe Certified Firm
  • National Fenestration Rating Council
  • National Roofing Contractors Association
GuildQuality Member
Guildmember
Since 2011

Types of Work

  • Roof (3,128)
  • Siding (3,128)
  • Kitchen remodel (3,127)
  • Patio (3,127)
  • Windows & doors (3,127)
  • +4 More

Recent Activity

  • 10/24/14 Erie Construction Midwest Inc received feedback from 2 customers.
  • 10/24/14 Erie Construction Midwest Inc received feedback from a customer in Front Royal, VA.
  • 10/24/14 Erie Construction Midwest Inc received feedback from a customer in Alexandria, KY.
  • 10/24/14 Erie Construction Midwest Inc received feedback from a customer in Belleville, IL.
  • 10/24/14 Erie Construction Midwest Inc received feedback from a customer in New Haven, IN.

More about Erie Construction Midwest Inc

As a GuildQuality Guildmember, Erie Construction Midwest Inc relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Erie Construction Midwest Inc in Toledo, OH; Saginaw, MI; Rochester, NY; Cincinnati, OH; Battle Creek, MI; Grand Rapids, MI; Dayton, OH; Huber Heights, OH; Jackson, MI; Springfield, OH; and 1643 other cities in Ohio, Michigan, Missouri, New York, Illinois, and 16 other states..

In this report, Erie Construction Midwest Inc has published a summary of the customer feedback they've received since they joined GuildQuality in September 2011. In that time, 3,950 out of 6,024 customers (66%) responded to a GuildQuality satisfaction survey, with the most recent response in October 2014.