For over 30 years, Erie Construction has delivered quality home remodeling products to over 100,000 customers. Years of experience, reliability, and customer service; it just doesn't get simpler than that. More
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.
Kitchen remodel (4953)
Windows & doors (4953)
Gutter protection (1)
Seamless gutters (1)
Storm damage restoration (1)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.
I was most satisfied with how they explained everything so we understood what was going on and the workers were great.
I was very satisfied with the customer service, that goes a long way!
As a GuildQuality Guildmember, Erie Construction Midwest Inc relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Erie Construction Midwest Inc in Toledo, OH; Rochester, NY; Saginaw, MI; Cincinnati, OH; Battle Creek, MI; Dayton, OH; Huber Heights, OH; Springfield, OH; Grand Rapids, MI; St Louis, MO; and 1955 other cities in Michigan, Ohio, Illinois, Pennsylvania, Missouri, and 17 other states.
In this report, Erie Construction Midwest Inc has published a summary of the customer feedback they've received since they joined GuildQuality in September 2011. In that time, 5,024 out of 7,850 customers (64%) responded to a GuildQuality satisfaction survey, with the most recent response in July 2016.
If you are a Erie Construction Midwest Inc customer, and if Erie Construction Midwest Inc completed work for you after September of 2011 but you haven't yet received a survey, please let us know.
Thanks for letting us know that this comment may be inappropriate. A member of our team will review the comment.
Thank you for sharing your feedback. We will send you a post card with instructions on how to confirm your review. Once we receive your confirmation, we will publish your review.