Erie Construction Midwest Inc
4271 Monroe St.Toledo, OH 43606(419) 472-4200

For over 30 years, Erie Construction has delivered quality home remodeling products to over 100,000 customers. Years of experience, reliability, and customer service; it just doesn't get simpler than that. (more)


Customer Feedback Summary

Of 6,057 customers surveyed, 4,006 responded (66%)
Currently Viewing By [Product]:
Clean & Safe
93%
Communication
83%
Construction Quality
90%
Problem Resolution
83%
Professional & Organized
87%
Sales Knowledge
92%
Schedule
86%
Value
87%
Work Done Right
86%
Likely to Recommend
83%

Map of Recent Work

Comments All Projects
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Comments


  • comment
    Area Of Satisfaction
    Pataskala, OH
    Nov 24, 2014

    I was most satisfied with the installers they got here early and worked very hard. They kept working. I was pleased with their effort and mannerism. They were nice guys. I was very happy with Lance and Tim. I was going to write a letter to Erie about how we felt about them. What blew me away was, when they left, they sent us a bouquet of flowers, that went above and beyond. They explained everything and answered all our questions. I haven't sent the roof yet, but my husband is happy with it. They put it up in adverse conditions, in 20 degree weather. They got it done, they were professional, and they didn't goof around. I was very thrilled with them.

    Did you find this helpful? Yes
  • comment
    Area Of Satisfaction
    Renovo, PA
    Nov 24, 2014

    I was most satisfied with how helpful and cheerful everyone from Erie Construction was. We got along like a family.

    Did you find this helpful? Yes
  • comment
    Additional Comment
    Grand Rapids, MI
    Nov 19, 2014

    I am having Erie Construction come back to update my kitchen with new cabinets and a sink. I am currently waiting for that. I would love for it to be done as quickly as possible.

    Did you find this helpful? Yes
  • comment
    Area Of Satisfaction
    Erie, PA
    Nov 17, 2014

    I was pleased with the way they got the windows installed and they tried to keep everything clean. The windows matched the wood work well. I am extremely pleased.

    Did you find this helpful? Yes
  • comment
    Area Of Satisfaction
    Port Clinton, OH
    Nov 17, 2014

    I was most satisfied with how quick they were. I was also satisfied with how clean and neat everything was.

    Did you find this helpful? Yes
  • comment
    Area Of Satisfaction
    Fayette, OH
    Nov 17, 2014

    I was satisfied with everything about working with Erie Construction Midwest.

    Did you find this helpful? Yes
  • comment
    Area Of Satisfaction
    Port Huron, MI
    Nov 17, 2014

    Everyone was knowledgeable and they explained everything to me. I really appreciated the time they took to do this.

    Did you find this helpful? Yes
  • comment
    Additional Comment
    Kettering, OH
    Nov 14, 2014

    I am very satisfied with their work.

    Did you find this helpful? Yes
  • comment
    Area Of Satisfaction
    Niagara Falls, NY
    Nov 04, 2014

    I was most satisfied with everything. They are very professional and informative when I asked questions about different things. It was a very good experience with them.

    Did you find this helpful? Yes
  • comment
    Area Of Satisfaction
    Flint, MI
    Oct 23, 2014

    They did everything they said they were going to. It really made our bathroom look a whole lot different; my husband and I are really satisfied.

    Did you find this helpful? Yes
  • comment
    Area Of Satisfaction
    Pacific, MO
    Oct 15, 2014

    Everything was good. The installers were good, quick, and got everything cleaned up. It was smooth sailing.

    Did you find this helpful? Yes
  • comment
    Area Of Satisfaction
    Kendallville, IN
    Oct 15, 2014

    I was greatly satisfied by the time and effort they put in to our project. Their installers were here for 13 hours. They had to strengthen the wall in order to install the windows. They knew the window frame was not up to code and they fixed the issue before it affected the project.

    Did you find this helpful? Yes
  • comment
    Area Of Satisfaction
    Tecumseh, MI
    Oct 09, 2014

    I was most satisfied with the way that the employees acted. Erie Construction Midwest was a good company to work with. I have done business with them in the past.

    Did you find this helpful? Yes
  • comment
    Recognize Excellence
    Saint Charles, MO
    Oct 01, 2014

    I would like to recognize the installers from Erie Construction Midwest for their exceptional service.

    Did you find this helpful? Yes
  • comment
    Area Of Satisfaction
    Saint Charles, MO
    Oct 01, 2014

    I liked the people who installed everything for Erie Construction Midwest. They were very good. Everything was cleaned up and it was all very nice. They did it all in less than a day.

    Did you find this helpful? Yes
  • comment
    Additional Comment
    Fort Wayne, IN
    Oct 01, 2014

    I was impressed with everything.

    Did you find this helpful? Yes
  • comment
    Area Of Satisfaction
    Milford, OH
    Sep 29, 2014

    I was most satisfied that Erie Construction Midwest did the job very well and they did it in the right time schedule.

    Did you find this helpful? Yes
  • comment
    Area Of Satisfaction
    Hannibal, MO
    Sep 23, 2014

    I was most satisfied with the speed with which Erie Construction Midwest got the job done once they started it.

    Did you find this helpful? Yes
  • comment
    Area Of Satisfaction
    Franklin, OH
    Sep 16, 2014

    I was most satisfied with how professionally the job was taken care of.

    Did you find this helpful? Yes
  • comment
    Area Of Satisfaction
    Wadsworth, OH
    Sep 03, 2014

    Everyone was very courteous, the work was done on time, and it looks really nice. We are just pleased with everything.

    Did you find this helpful? Yes
More Comments

Affiliations

  • GuildQuality
  • ENERGY STAR
  • EPA Lead-Safe Certified Firm
  • National Fenestration Rating Council
  • National Roofing Contractors Association
GuildQuality Member
Guildmember
Since 2011

Types of Work

  • Roof (3,161)
  • Siding (3,161)
  • Kitchen remodel (3,160)
  • Patio (3,160)
  • Windows & doors (3,160)
  • +4 More

Recent Activity

  • 11/24/14 Erie Construction Midwest Inc received feedback from a customer in Canandaigua, NY.
  • 11/24/14 Erie Construction Midwest Inc received feedback from a customer in York, PA.
  • 11/24/14 Erie Construction Midwest Inc received feedback from 2 customers.
  • 11/24/14 Erie Construction Midwest Inc received feedback from 5 customers.
  • 11/21/14 Erie Construction Midwest Inc received feedback from a customer in Portage, MI.

More about Erie Construction Midwest Inc

As a GuildQuality Guildmember, Erie Construction Midwest Inc relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Erie Construction Midwest Inc in Toledo, OH; Rochester, NY; Saginaw, MI; Cincinnati, OH; Battle Creek, MI; Dayton, OH; Grand Rapids, MI; Huber Heights, OH; Jackson, MI; Springfield, OH; and 1649 other cities in Ohio, Michigan, Missouri, New York, Illinois, and 16 other states.

In this report, Erie Construction Midwest Inc has published a summary of the customer feedback they've received since they joined GuildQuality in September 2011. In that time, 4,006 out of 6,057 customers (66%) responded to a GuildQuality satisfaction survey, with the most recent response in November 2014.