For over 30 years, Erie Construction has delivered quality home remodeling products to over 100,000 customers. Years of experience, reliability, and customer service; it just doesn't get simpler than that. (more)
We liked the Erie Construction Website. That helped sway us, because it was better than the websites of other companies that we viewed.
I would like to recognize the installation crew for their exceptional service. They were great.
The way it turned out overall it's what I liked about it. Turned my whole house into a new one.
The gentleman that they sent to do the siding was very good. Any questions I had, he was more than happy to answer and take care of things. There were a couple of things came up that were not written into the contract, and he was able to get get a hold of his boss and he got it under control.
A lot of people have come by my house and up at the lake we get a lot of wind. I will probably be recommending quite a few people to them.
I was satisfied with just dealing with them. They made it easier then the other bath companies did.
The windows are beautiful! The installers got the job done quickly and left my home clean.
We just had a 24 inch snowstorm in which the temperature dropped below 5 degrees. I believe this was the day after the windows were installed. That day, we could tell a huge difference in the way the windows protected against outside weather and provided heat to the inside. They work fantastic.
I would like to recognize Connie the receptionist. It seemed like I would always go through her when I called. She was great.
I would like to recognize Chris Becker, the measurement team member, for his exceptional service.
I would like to recognize Tim Jackson at Erie Construction Midwest for his exceptional service.
Everyone we worked with was great. I would recommend Ramsey and the other installer to anybody. In fact, I wish they could've stayed and visited us longer. I told them that they have a standing innovation and our doors is always open.
I would like to recognize the foreman at Erie Construction Midwest for his exceptional service.
I was satisfied with all of it. The salesman really did a great job and so did the installers. I was really happy with both installers, John and Ryan. They kept the doors closed while they worked and kept the noise down. I have a 3 year old so that was very helpful. They kept everything quiet and neat while they worked.
The salesman was excellent. The installers were excellent, I would recommend them to anyone.
I want to thank them for doing such a great job.
I was most satisfied that everyone I dealt with was very pleasant. They answered anything that I asked and they were right on top of everything.
I was satisfied with my entire experience working with Erie Construction Midwest because they did a great job on everything!
I would like to recognize everyone that showed up. From the salesman to the installers I have had no complaints. They were professional and cleaned up. I am really happy with them thus far.
I was most satisfied with how quick they have been about it. I thought that the outline of the windows was very concise. I thought he was going to have to cut brick but he didn't. He made it look really nice.
As a GuildQuality Guildmember, Erie Construction Midwest Inc relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Erie Construction Midwest Inc in Toledo, OH; Saginaw, MI; Rochester, NY; Dayton, OH; Battle Creek, MI; Cincinnati, OH; Huber Heights, OH; Jackson, MI; Grand Rapids, MI; Springfield, OH; and 1442 other cities in Michigan, Ohio, Missouri, New York, Illinois, and 16 other states..
In this report, Erie Construction Midwest Inc has published a summary of the customer feedback they've received since they joined GuildQuality in September 2011. In that time, 3,102 out of 4,708 customers (66%) responded to a GuildQuality satisfaction survey, with the most recent response in April 2014.