Elite Remodeling Group is one of Chicagoland’s premier full-service home remodelers. Since 1993, we have been the company that residents of Chicago, Rockford, Naperville, Northbrook, and beyond have turned to for high-quality products, competitive prices, and exceptional service. From home windows and siding to entry doors, basements, metal roofing, kitchens, and gutter protection, Elite Remodeling Group offers a range of different products. Whatever the size of your home remodeling budget, we will ensure that you get the absolute most value for your money. Unlike some remodelers, we place special emphasis on understanding our customers’ needs, and on being responsive to their input, questions, and concerns throughout the entire remodeling process. Elite Remodeling Group has an A+ rating from the Better Business Bureau and uses nothing but durable, long-lasting products. With eZone vinyl home windows, Bella Lux kitchens, revolutionary eSIP materials in our basement remodeling and more, Elite Remodeling Group provides a number of top-quality home remodeling solutions. (more)
I was happy with how efficient they were with taking out the old products and putting in the new.
I am happy with my windows from Elite Remodeling Group and the crew that installed everything. They are efficient and everything is working great so far.
Great company and i would recommend them. The installers had a tough time getting the windows out and they did a great.
The sales representative was very thorough, answered all our questions, and gave us a good deal. The installers they were on time and worked without breaks and cleaned up nicely.
They were local and I was impressed with the quality of the custom windows along with the price.
Quickness. Delivery was sooner than I expected. Installation time was shorter than I expected.
Local, and seemed to have done a lot of work in area.
Going extra step to get job done
Gary was very professional and helpful. I have already recommended him to one of our friends looking to do some projects with his house.
Product, Warranty, and professionalism of sales rep. Previous rep from another company just wanted to sell something and zipped throught presentation and was more interested in staking sales than understanding our budget and needs.
I was satisfied with the staff - everybody was very nice and on time and friendly.
The salesperson was very nice and helpful and informative with what we were asking of him. The crew overall did a very good job and were on time. We do like the product.
We had several window companies quote us but the thing that sold us was the price and the warranty. The work done was excellent and we are completely satisfied. Have recommended them over and over.
We really liked the 2 craftsmen who installed the windows. They were outstanding; they did an excellent job and were very, very neat and clean. They worked so fast and had the doors and windows installed in no time. We would strongly recommend them as the team to ask for, when getting your doors and/or windows installed.
Overall, we chose Elite because of they offered a good product and good price. Plus we wanted a family-owned company; this is their profession and livelihood and they would therefore be very attentive to their customers.
The crew was very professional. They were on time, clean and neat on the job site, polite, and answered all of my questions. They did a great job.
I was most satisfied with the punctuality of the workers and the appearance of the finished product. The job was done quickly and professionally, and any problems that arose were handled promptly.
We were extremely pleased with the products and services with Elite Remodeling Group. The windows are beautiful, as well as the sliding glass door. Our house is warmer, and we expect our utility bills to go down.
The salesman that came to give info and eventually gave me the offer was very professional, and the workmen knew what they were doing.
A combination of product, price and warranty
As a GuildQuality Guildmember, Elite Remodeling Group relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Elite Remodeling Group in Grayslake, IL; Gurnee, IL; Arlington Heights, IL; Geneva, IL; Elgin, IL; Chicago, IL; Palatine, IL; Batavia, IL; Buffalo Grove, IL; Wheaton, IL; and 63 other cities in Illinois and Wisconsin..
In this report, Elite Remodeling Group has published a summary of the customer feedback they've received since they joined GuildQuality in December 2011. In that time, 105 out of 159 customers (66%) responded to a GuildQuality satisfaction survey, with the most recent response in August 2014.
Elite Remodeling Group surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Elite Remodeling Group customer, and if Elite Remodeling Group completed work for you after December of 2011 but you haven't yet received a survey, please let us know.