Elite Remodeling is a family owned by full service remodeler. DeDe and John Todd are the owners since 2004. Elite specializes in Kitchens, Bathrooms and adding square feet to your home through Additions. We have a Showroom & Design Center located in Frisco Texas where we have three kitchens built out, a full master bath suite, many custom cabinet configurations and various granite, marble, travertine and tile installations for your viewing. Elite uses the advanced 3D software tool 20-20 when we are designing a kitchen and or bathroom. We can "literally" show a customer what their end remodel will look like before ever swing a hammer. Elite is an active member of the Greater Dallas Home Builders Association, the HBA Remodelers Council, the NARI - Greater Dallas Chapter and the NKBA North Plains Chapter. John Todd is on the Board of the HBA, Co-Chair of the HBA Education Committee and Chair of the NKBA's National Builder-Remodeler Advisory Council. Kelli Parker is President of the local NKBA North Plains Chapter. Our staff holds various designations and education degrees. Specifically, NARI Certifications for CR & CKBR, NAHB' CGR, CGP, Certified Aging Persons in Place Speciality - Universal Design and Access and NKBA Certified Kitchen and Bath Designer.
Customer service and Staci's willingness to work with us.
John Todd presented a work scope that was clear and very easy to follow. All of the i's were dotted and t's crossed.The actual construction work.Work crew was amazing.
The quality of the workmanship was excellent.
The end job looks great and I do have confidence that Elite will back-up their work, if there are any issues.
The upfront design selection was very smooth and professional. From an "Operations" point, Ray has the right personality to handle/communicate the scheduling changes/delays.
The actual design and choosing the materials was easy to do while working with Staci.
The final job as beautiful and what we wanted.
I was most satisfied with Elite Remodeling because of the quality of the work.
The finished product
She helped my narrow my options as I was overwhelmed with all the selection choices, especially at the tile/granite shop.
The results are exactly what I wanted! I am happy with my new kitchen.
Did not fall short in any areas.
Design - Kelli's design skills are outstanding. She has vision and delights her clients.Project management and communications - One word "outstanding" - Steve's skills are simply the best. Can't imagine doing a project without him.
Kelly was great and very helpful in our decision process. She also was patient with us.
The contractors/workers were all really great. They answered questions, were friendly and made us feel comfortable they knew what they were doing. The quality if the materials and workmanship are top notch.
Everything was done when they said it would be and it was done right the first time.
Workmanship was excellent in all area.
I was most satisfied with the work, the communication, and the overall care and concern that I felt I received as a customer.
It was kept as clean as it could be.
We were pleased with the entire experience.
As a GuildQuality Guildmember, Elite Remodeling relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Elite Remodeling in Plano, TX; Frisco, TX; Dallas, TX; Tx, TX; Mckinney, TX; Allen, TX; Richardson, TX; The Colony, TX; Carrollton, TX; Flower Mound, TX; and 17 other cities in Texas.
In this report, Elite Remodeling has published a summary of the customer feedback they've received since they joined GuildQuality in September 2007. In that time, 214 out of 297 customers (72%) responded to a GuildQuality satisfaction survey, with the most recent response in July 2015.