Elite Remodeling is a family owned by full service remodeler. DeDe and John Todd are the owners since 2004. Elite specializes in Kitchens, Bathrooms and adding square feet to your home through Additions. We have a Showroom & Design Center located in Frisco Texas where we have three kitchens built out, a full master bath suite, many custom cabinet configurations and various granite, marble, travertine and tile installations for your viewing. Elite uses the advanced 3D software tool 20-20 when we are designing a kitchen and or bathroom. We can "literally" show a customer what their end remodel will look like before ever swing a hammer. Elite is an active member of the Greater Dallas Home Builders Association, the HBA Remodelers Council, the NARI - Greater Dallas Chapter and the NKBA North Plains Chapter. John Todd is on the Board of the HBA, Co-Chair of the HBA Education Committee and Chair of the NKBA's National Builder-Remodeler Advisory Council. Kelli Parker is President of the local NKBA North Plains Chapter. Our staff holds various designations and education degrees. Specifically, NARI Certifications for CR & CKBR, NAHB' CGR, CGP, Certified Aging Persons in Place Speciality - Universal Design and Access and NKBA Certified Kitchen and Bath Designer.
The actual design and choosing the materials was easy to do while working with Staci.
I was most satisfied with Elite Remodeling because of the quality of the work.
The finished product
She helped my narrow my options as I was overwhelmed with all the selection choices, especially at the tile/granite shop.
The results are exactly what I wanted! I am happy with my new kitchen.
Did not fall short in any areas.
Design - Kelli's design skills are outstanding. She has vision and delights her clients.Project management and communications - One word "outstanding" - Steve's skills are simply the best. Can't imagine doing a project without him.
Kelly was great and very helpful in our decision process. She also was patient with us.
The contractors/workers were all really great. They answered questions, were friendly and made us feel comfortable they knew what they were doing. The quality if the materials and workmanship are top notch.
Everything was done when they said it would be and it was done right the first time.
Workmanship was excellent in all area.
I was most satisfied with the work, the communication, and the overall care and concern that I felt I received as a customer.
It was kept as clean as it could be.
We were pleased with the entire experience.
The customer said Elite Remodeling didn't fall short of his expectations at all. They've used Elite for 3 projects so far, so are obviously very satisfied with them.
The customer said he couldn't say enough good things about Elite Remodeling. They were great.
There were no areas. We received a quality job on our kitchen, and we are very pleased with each and every aspect of the job.
In the design area, Kelli made the experience so easy, since we had no idea where to start. Her suggestions were wonderful, she met with us when we were indecisive, and made great suggestions. All the contractors on the job were so good. Chris was in contact with us almost daily. Everyone was courteous and respectful of our time.
We love the PROCESS. Elite was clear about us the process, followed it, and our expectations were set appropriately throughtout from a time management perspective. Also, getting the materials in advance, and then having a set project time was SO valuable for our personal time managment. Lastly, it was nice to have a strong enough trust relationship to let Elite be in our home alone at times.
I am most satisfied with Elite Remodeling because the entire process was a seamless one. Matt took charge, and I felt comfortable leaving my home. I was not looking forward to this project, because were weren't going to be in our home for 4-6 days, however I felt very comfortable during the process. It was very easy to do. That was a big deal for me and took a lot of concern off my mind.
As a GuildQuality Guildmember, Elite Remodeling relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Elite Remodeling in Plano, TX; Frisco, TX; Dallas, TX; Tx, TX; Mckinney, TX; Allen, TX; Richardson, TX; The Colony, TX; Carrollton, TX; Flower Mound, TX; and 17 other cities in Texas.
In this report, Elite Remodeling has published a summary of the customer feedback they've received since they joined GuildQuality in September 2007. In that time, 209 out of 290 customers (72%) responded to a GuildQuality satisfaction survey, with the most recent response in March 2015.