Elite Remodeling is a family owned by full service remodeler. DeDe and John Todd are the owners since 2004. Elite specializes in Kitchens, Bathrooms and adding square feet to your home through Additions. We have a Showroom & Design Center located in Frisco Texas where we have three kitchens built out, a full master bath suite, many custom cabinet configurations and various granite, marble, travertine and tile installations for your viewing. Elite uses the advanced 3D software tool 20-20 when we are designing a kitchen and or bathroom. We can "literally" show a customer what their end remodel will look like before ever swing a hammer. Elite is an active member of the Greater Dallas Home Builders Association, the HBA Remodelers Council, the NARI - Greater Dallas Chapter and the NKBA North Plains Chapter. John Todd is on the Board of the HBA, Co-Chair of the HBA Education Committee and Chair of the NKBA's National Builder-Remodeler Advisory Council. Kelli Parker is President of the local NKBA North Plains Chapter. Our staff holds various designations and education degrees. Specifically, NARI Certifications for CR & CKBR, NAHB' CGR, CGP, Certified Aging Persons in Place Speciality - Universal Design and Access and NKBA Certified Kitchen and Bath Designer.
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.
Bathroom remodel (152)
Kitchen remodel (129)
Whole house remodel (3)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.
A VERY professional group of people from start to finish! I got timely status updates, quick responses and resolution to most issues. Making sure the job was done to our satisfaction are obviously things that Elite puts a high priority on.
Elite made our bathroom remodel a fun and pleasant experience starting with Kelli and the design all the way to Steve and his staff doing the remodel. Thank you to the entire Elite team for such a great experience!
Our experience with a Elite Remodeling was incredible. Everyone was extremely professional and went out of their way to complete our master bathroom remodel as quickly as possible (we had our 2nd child due within 6 weeks of starting the project). They estimated 6 weeks for the remodel, but we're able to get it done in 3 weeks without impacting the quality. We now have a gorgeous new bathroom that we love.
I think that everyone else we worked with was great and we had no trouble at all. They fixed any issue that we may have seen or needed.
Stacy was pleasant to work with and Steve came often to check on the work at job site.
Flexibility, attention to details, & always keeping us informed. When we informed Elite that we were planning Thanksgiving dinner at our place, they went above & beyond to help us by providing movers & cleaning crew to help us in getting our house ready. We were pleasantly surprised by this personal touch.
It was a pleasure working with Kelli & Staci. Kelli could easily understand our needs & was able to give us a plan and show us models that Elite had done that was very close to what we were looking for. Both Staci & Kelli helped us to stay within our budget.
Chris was very accommodative & worked with us when we had to do change orders and schedules. He kept us informed every step of the way & provided us with great input.
The team was very responsive to my questions and concerns.
We especially enjoyed the designer, Stacy. She was particularly helpful. Chris and Kelli were excellent and the staff is well trained.
What is the best way to build shelving in the garage?
Visit your local Container Store, they have great closet and shelving systems. We have a set in our Showroom and several of our customers have used them for laundry rooms and one is building their entire new master closet out of their product.
As a GuildQuality Guildmember, Elite Remodeling relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Elite Remodeling in Plano, TX; Frisco, TX; Dallas, TX; Tx, TX; Mckinney, TX; Allen, TX; Richardson, TX; The Colony, TX; Carrollton, TX; Flower Mound, TX; and 17 other cities in Texas.
In this report, Elite Remodeling has published a summary of the customer feedback they've received since they joined GuildQuality in September 2007. In that time, 238 out of 332 customers (72%) responded to a GuildQuality satisfaction survey, with the most recent response in April 2016.
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