Elite Remodeling
2930 Preston Rd Ste 980Frisco, TX 75034(972) 334-9800

Elite Remodeling is a family owned by full service remodeler. DeDe and John Todd are the owners since 2004. Elite specializes in Kitchens, Bathrooms and adding square feet to your home through Additions. We have a Showroom & Design Center located in Frisco Texas where we have three kitchens built out, a full master bath suite, many custom cabinet configurations and various granite, marble, travertine and tile installations for your viewing. Elite uses the advanced 3D software tool 20-20 when we are designing a kitchen and or bathroom. We can "literally" show a customer what their end remodel will look like before ever swing a hammer. Elite is an active member of the Greater Dallas Home Builders Association, the HBA Remodelers Council, the NARI - Greater Dallas Chapter and the NKBA North Plains Chapter. John Todd is on the Board of the HBA, Co-Chair of the HBA Education Committee and Chair of the NKBA's National Builder-Remodeler Advisory Council. Kelli Parker is President of the local NKBA North Plains Chapter. Our staff holds various designations and education degrees. Specifically, NARI Certifications for CR & CKBR, NAHB' CGR, CGP, Certified Aging Persons in Place Speciality - Universal Design and Access and NKBA Certified Kitchen and Bath Designer. (more)


Customer Feedback Summary

Of 250 customers surveyed, 185 responded (74%)
Likely to Recommend
89%
Sales Attentiveness
92%
Construction Quality
94%
Salesperson Presentation
93%
Subcontractor Professionalism
93%
Showroom/ Design Center
91%
Problem Resolution
91%
Designer Options
90%
PM Communication
83%
Value Received
89%
Kickoff Meeting
93%
Easier Than Expected
74%

Map of Recent Work

Comments All Projects

Comments


  • comment
    Additional Comment
    Plano, TX
    Mar 04, 2014

    Thank you, John. Things turned out well.

  • comment
    Area Of Satisfaction
    Plano, TX
    Mar 04, 2014

    Elite can put together resources to accomplish whatever you need. Their strength--and the reason they are worth paying for--is their imaginative design ideas AND their ability to accomplish them.

  • comment
    Area Of Satisfaction
    McKinney, TX
    Feb 20, 2014

    I was satisfied with the outcome - how pretty is was.

  • comment
    Area Of Satisfaction
    Frisco, TX
    Jan 08, 2014

    I was satisfied with the quality of the work.

  • comment
    Area Of Satisfaction
    Irving, TX
    Dec 30, 2013

    The initial process and talking through ideas, I think that the materials are good and they helped direct us to the right materials.

  • comment
    Area Of Satisfaction
    Southlake, TX
    Dec 29, 2013

    The entire project was handled very professionally and the finished job was excellent.

  • comment
    Additional Comment
    Plano, TX
    Dec 27, 2013

    We think you guys are great, thank you for a beautiful bathroom.

  • comment
    Area Of Satisfaction
    Plano, TX
    Dec 27, 2013

    1. Initial discussion and design and material selections with Kelli, because she listened to us to help us decide what we wanted. 2. Help with decisions on site because Matt has a good understanding of the construction process and he was always available on site, via text or phone early or late and kept us advised of when things were happening. 3. The tile work is excellent. Jaime is very talented and experienced and helped make the right decisions on our tile installation.

  • comment
    Repeat Business
    Plano, TX
    Dec 27, 2013

    Our 2nd bathroom, hallway and foyer. During 2014, to be done by Elite Remodeling.

  • comment
    Area For Improvement
    Plano, TX
    Dec 26, 2013

    There were a number of small details that were overlooked but once presented they were quickly remedied.

  • comment
    Area Of Satisfaction
    Plano, TX
    Dec 26, 2013

    They kept me informed throughout the whole process.

  • comment
    Area Of Satisfaction
    Plano, TX
    Nov 20, 2013

    On everything really. We were satisfied with everything, especially the shower.

  • comment
    Additional Comment
    Plano, TX
    Oct 18, 2013

    Elite Remodeling is a great company. Everyone I worked with is wonderful.

  • comment
    Easier Than Expected
    Plano, TX
    Oct 18, 2013

    The first time we worked with Elite Remodeling was good, so I knew this time would be great.

  • comment
    Area Of Satisfaction
    Plano, TX
    Oct 16, 2013

    Matt was extremely helpful and professional. I experienced a personal crisis during the start of the project and Matt was very sympathetic went the extra step to make the process continue and keep me informed.

  • comment
    Area Of Satisfaction
    Bedford, TX
    Oct 15, 2013

    I was most satisfied with the communication from Elite Remodeling and the overall quality of the product.

  • comment
    Additional Comment
    The Colony, TX
    Oct 10, 2013

    Thanks. Overall great job.

  • comment
    Area Of Satisfaction
    The Colony, TX
    Oct 10, 2013

    Steve and Jennifer were very helpful and responsive when we decided to rethink our original backsplash selection. I appreciate their effort to find us something that worked well in our kitchen.

  • comment
    Additional Comment
    Plano, TX
    Sep 06, 2013

    I love my bathroom! It turned out beautiful and better than I could imagine! Thanks!

  • comment
    Easier Than Expected
    Plano, TX
    Sep 06, 2013

    maybe not easier, but I did expect my job to be managed hassle free to me! When I had worries concerns they were addressed in a timely manner;

More Comments

GuildQuality Partner Affiliations

  • Remodeling's Big50

Affiliations

  • GuildQuality
  • 2012 Qualified Remodeler Top 500
  • 2007 Qualified Remodeler Top 500
  • 2008 Qualified Remodeler Top 500
  • +15 More
  • 2009 Qualified Remodeler Top 500
  • 2010 Qualified Remodeler Top 500
  • 2011 Qualified Remodeler Top 500
  • Better Business Bureau
GuildQuality Member
Guildmember
Since 2007
GuildQuality Master Award Winner
Guildmaster Award Winner
2013

Types of Work

  • Bathroom remodel (70)
  • Kitchen remodel (47)
  • Addition (36)
  • Whole house remodel (3)
  • Interior painting (1)
  • Water damage restoration (1)

Recent Activity

  • 4/17/14 Elite Remodeling received feedback from a customer in Plano, TX.
  • 4/02/14 Elite Remodeling received feedback from a customer in Frisco, TX.
  • 3/04/14 Elite Remodeling received feedback from a customer in Plano, TX.
  • 2/20/14 Elite Remodeling received feedback from a customer in McKinney, TX.

More about Elite Remodeling

As a GuildQuality Guildmember, Elite Remodeling relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Elite Remodeling in Plano, TX; Frisco, TX; Dallas, TX; Tx, TX; Mckinney, TX; Allen, TX; Richardson, TX; The Colony, TX; Carrollton, TX; Flower Mound, TX; and 17 other cities in Texas..

In this report, Elite Remodeling has published a summary of the customer feedback they've received since they joined GuildQuality in September 2007. In that time, 185 out of 250 customers (74%) responded to a GuildQuality satisfaction survey, with the most recent response in April 2014.