Elite Remodeling
2930 Preston Rd Ste 980Frisco, TX 75034(972) 334-9800

Elite Remodeling is a family owned by full service remodeler. DeDe and John Todd are the owners since 2004. Elite specializes in Kitchens, Bathrooms and adding square feet to your home through Additions. We have a Showroom & Design Center located in Frisco Texas where we have three kitchens built out, a full master bath suite, many custom cabinet configurations and various granite, marble, travertine and tile installations for your viewing. Elite uses the advanced 3D software tool 20-20 when we are designing a kitchen and or bathroom. We can "literally" show a customer what their end remodel will look like before ever swing a hammer. Elite is an active member of the Greater Dallas Home Builders Association, the HBA Remodelers Council, the NARI - Greater Dallas Chapter and the NKBA North Plains Chapter. John Todd is on the Board of the HBA, Co-Chair of the HBA Education Committee and Chair of the NKBA's National Builder-Remodeler Advisory Council. Kelli Parker is President of the local NKBA North Plains Chapter. Our staff holds various designations and education degrees. Specifically, NARI Certifications for CR & CKBR, NAHB' CGR, CGP, Certified Aging Persons in Place Speciality - Universal Design and Access and NKBA Certified Kitchen and Bath Designer.


Customer Feedback Summary

Of 276 customers surveyed, 199 responded (72%)
Likely to Recommend
89%
Sales Attentiveness
92%
Construction Quality
94%
Salesperson Presentation
93%
Subcontractor Professionalism
93%
Showroom/ Design Center
91%
Problem Resolution
91%
Designer Options
90%
PM Communication
83%
Value Received
89%
Kickoff Meeting
92%
Easier Than Expected
74%

Map of Recent Work

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Comments


  • comment
    Clean & Safe
    Plano, TX
    Aug 04, 2014

    It was kept as clean as it could be.

  • comment
    Additional Comment
    Dallas, TX
    Jul 23, 2014

    The customer said he couldn't say enough good things about Elite Remodeling. They were great.

  • comment
    Area For Improvement
    Dallas, TX
    Jul 23, 2014

    The customer said Elite Remodeling didn't fall short of his expectations at all. They've used Elite for 3 projects so far, so are obviously very satisfied with them.

  • comment
    Area For Improvement
    Plano, TX
    Jul 23, 2014

    There were no areas. We received a quality job on our kitchen, and we are very pleased with each and every aspect of the job.

  • comment
    Area Of Satisfaction
    Plano, TX
    Jul 23, 2014

    In the design area, Kelli made the experience so easy, since we had no idea where to start. Her suggestions were wonderful, she met with us when we were indecisive, and made great suggestions. All the contractors on the job were so good. Chris was in contact with us almost daily. Everyone was courteous and respectful of our time.

  • comment
    Area Of Satisfaction
    Dallas, TX
    Jul 10, 2014

    We love the PROCESS. Elite was clear about us the process, followed it, and our expectations were set appropriately throughtout from a time management perspective. Also, getting the materials in advance, and then having a set project time was SO valuable for our personal time managment. Lastly, it was nice to have a strong enough trust relationship to let Elite be in our home alone at times.

  • comment
    Additional Comment
    Plano, TX
    Jun 24, 2014

    I would recommend this company to any of my friends, and let them know that you get what you pay for. Elite Remodeling is very professional company. We had minor issue and it was taken care of. If I needed another job done I would certainly call them again.

  • comment
    Area Of Satisfaction
    Plano, TX
    Jun 24, 2014

    I am most satisfied with Elite Remodeling because the entire process was a seamless one. Matt took charge, and I felt comfortable leaving my home. I was not looking forward to this project, because were weren't going to be in our home for 4-6 days, however I felt very comfortable during the process. It was very easy to do. That was a big deal for me and took a lot of concern off my mind.

  • comment
    Area Of Satisfaction
    Plano, TX
    Jun 14, 2014

    I was most satisfied with the end result.

  • comment
    Area Of Satisfaction
    Murphy, TX
    May 21, 2014

    Manuel was very professional and easy to work with.

  • comment
    Additional Comment
    Frisco, TX
    Apr 23, 2014

    I am very satisfied with it. They did a great job and I love my kitchen.

  • comment
    Area Of Satisfaction
    Frisco, TX
    Apr 23, 2014

    I was most satisfied with the attitude. I really got a very strong attitude out of 95% of them. Attitude was wonderful.

  • comment
    Area Of Satisfaction
    Plano, TX
    Apr 17, 2014

    Responsiveness

  • comment
    Additional Comment
    Frisco, TX
    Apr 02, 2014

    Everyone that sees our bathrooms says it is awesome!

  • comment
    Additional Comment
    Plano, TX
    Mar 04, 2014

    Thank you, John. Things turned out well.

  • comment
    Area Of Satisfaction
    Plano, TX
    Mar 04, 2014

    Elite can put together resources to accomplish whatever you need. Their strength--and the reason they are worth paying for--is their imaginative design ideas AND their ability to accomplish them.

  • comment
    Area Of Satisfaction
    McKinney, TX
    Feb 20, 2014

    I was satisfied with the outcome - how pretty is was.

  • comment
    Area Of Satisfaction
    Frisco, TX
    Jan 08, 2014

    I was satisfied with the quality of the work.

  • comment
    Area Of Satisfaction
    Irving, TX
    Dec 30, 2013

    The initial process and talking through ideas, I think that the materials are good and they helped direct us to the right materials.

  • comment
    Area Of Satisfaction
    Southlake, TX
    Dec 29, 2013

    The entire project was handled very professionally and the finished job was excellent.

More Comments

GuildQuality Partner Affiliations

  • Remodeling's Big50

Affiliations

  • GuildQuality
  • 2012 Qualified Remodeler Top 500
  • 2007 Qualified Remodeler Top 500
  • 2008 Qualified Remodeler Top 500
  • +15 More
  • 2009 Qualified Remodeler Top 500
  • 2010 Qualified Remodeler Top 500
  • 2011 Qualified Remodeler Top 500
  • Better Business Bureau
GuildQuality Member
Guildmember
Since 2007
GuildQuality Master Award Winner
Guildmaster Award Winner
2013

Types of Work

  • Bathroom remodel (96)
  • Kitchen remodel (73)
  • Addition (62)
  • Whole house remodel (3)
  • Interior painting (1)
  • Water damage restoration (1)

Recent Activity

  • 9/26/14 Elite Remodeling received feedback from a customer in Plano, TX.
  • 9/23/14 Elite Remodeling received feedback from a customer in Frisco, TX.
  • 9/19/14 Elite Remodeling received feedback from a customer in Frisco, TX.
  • 9/18/14 Elite Remodeling received feedback from a customer in Plano, TX.
  • 9/17/14 Elite Remodeling received feedback from a customer in Plano, TX.

More about Elite Remodeling

As a GuildQuality Guildmember, Elite Remodeling relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Elite Remodeling in Plano, TX; Frisco, TX; Dallas, TX; Tx, TX; Mckinney, TX; Allen, TX; Richardson, TX; The Colony, TX; Carrollton, TX; Flower Mound, TX; and 17 other cities in Texas..

In this report, Elite Remodeling has published a summary of the customer feedback they've received since they joined GuildQuality in September 2007. In that time, 199 out of 276 customers (72%) responded to a GuildQuality satisfaction survey, with the most recent response in September 2014.