Elite Remodeling is a family owned by full service remodeler. DeDe and John Todd are the owners since 2004. Elite specializes in Kitchens, Bathrooms and adding square feet to your home through Additions. We have a Showroom & Design Center located in Frisco Texas where we have three kitchens built out, a full master bath suite, many custom cabinet configurations and various granite, marble, travertine and tile installations for your viewing. Elite uses the advanced 3D software tool 20-20 when we are designing a kitchen and or bathroom. We can "literally" show a customer what their end remodel will look like before ever swing a hammer. Elite is an active member of the Greater Dallas Home Builders Association, the HBA Remodelers Council, the NARI - Greater Dallas Chapter and the NKBA North Plains Chapter. John Todd is on the Board of the HBA, Co-Chair of the HBA Education Committee and Chair of the NKBA's National Builder-Remodeler Advisory Council. Kelli Parker is President of the local NKBA North Plains Chapter. Our staff holds various designations and education degrees. Specifically, NARI Certifications for CR & CKBR, NAHB' CGR, CGP, Certified Aging Persons in Place Speciality - Universal Design and Access and NKBA Certified Kitchen and Bath Designer.
Quality of materials. Selection process for materials.
I was most satisfied overall, I was very pleased.
I can't say enough wonderful things about working with Staci Hayden. This is our first experience with a remodel and I've never worked with a designer before. But after my experience with her, I am 100% convinced of the value of working with a professional designer. I reached out with a few questions after the selection process and she provided answers right away. The job Manuel did on the shower is also exceptional. He did lots of other detail work as well and everything turned out wonderfully.
Elite did three projects in our home. A few times the quality was slightly below expectation, but each time we brought it to John's attention it was addressed to our satisfaction.
John was not happy until we were completely satisfied. On two occasions issues came up more than two years after the projects were finished and in both cases they were fixed in a timely fashion. That's great service.
I liked the selection process the best. I felt that Staci was extremely patient and was willing to work within my budget and not try to push me toward something out of my price range.And I very much appreciated that at the end of the work day, my kitchen was swept and materials were placed out of my way. The crew really respected my house.
From start to finish, we were very impressed with Elite. The proposal was very detailed and outlined what we should expect. When it came to execution, the communication was clear. The design experience was the best part. Stacy took the time to understand our style and she even pushed our comfort level in a very good way. We couldn't be more pleased. It's stressful to have a kitchen out of service, but constant communication about the project can relieve this stress. It's never too much. Overall, our project was completed earlier than expected, which is another bonus.
They were great. I've recommended them multiple times already and expect to use them in my future projects. ABSOLUTELY NO complaints.
I thought they did a great job adjusting to changes in the job. A pocket door was added, an over-the-range microwave became a hood vent, more areas were painted, etc. They took these in strive, priced them fairly and stayed within their timetable.
I thought the design phase, the flooring subcontractors, the tile people for the master bath, the electrician and your recommendation for appliance purchases and window purchases were very good.
The design of our new kitchen worked very well with what we were trying to achieve. Opening up part of the existing utility room into the kitchen gave the new kitchen a light, spacious feel and much more storage than it had before. We also like the finishes we selected with Elite's help.
Customer service and Staci's willingness to work with us.
Quality is excellent. Very satisfied with finished bathroom. Stacie was extremely helpful in making choices. Loved what she did for us. Manuel was an excellent worker
John Todd presented a work scope that was clear and very easy to follow. All of the i's were dotted and t's crossed.The actual construction work.Work crew was amazing.
The quality of the workmanship was excellent.
The end job looks great and I do have confidence that Elite will back-up their work, if there are any issues.
The upfront design selection was very smooth and professional. From an "Operations" point, Ray has the right personality to handle/communicate the scheduling changes/delays.
The actual design and choosing the materials was easy to do while working with Staci.
The final job as beautiful and what we wanted.
I was most satisfied with Elite Remodeling because of the quality of the work.
Visit your local Container Store, they have great closet and shelving systems. We have a set in our Showroom and several of our customers have used them for laundry rooms and one is building their entire new master closet out of their product.
As a GuildQuality Guildmember, Elite Remodeling relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Elite Remodeling in Plano, TX; Frisco, TX; Dallas, TX; Tx, TX; Mckinney, TX; Allen, TX; Richardson, TX; The Colony, TX; Carrollton, TX; Flower Mound, TX; and 17 other cities in Texas.
In this report, Elite Remodeling has published a summary of the customer feedback they've received since they joined GuildQuality in September 2007. In that time, 229 out of 318 customers (72%) responded to a GuildQuality satisfaction survey, with the most recent response in November 2015.