Edwards Homes Inc.
11450 Rojas Dr. Suite D-15El Paso, TX 79936(915) 849-8819
 

Customer Feedback Summary

Of 59 customers surveyed, 31 responded (53%)
Expertise
86%
Budget
93%
Clean & Safe
75%
Communication
81%
Likely to Recommend
74%
Professional & Organized
81%
Employees & Subcontractors
83%

Map of Recent Work

Comments All Projects

Comments


  • comment
    Area Of Satisfaction
    El Paso, TX
    May 18, 2013

    I'm most satisfied with their service. Anytime I need anything I give them a call and it's dealt with right away.

  • comment
    Additional Comment
    El Paso, TX
    Apr 04, 2012

    I appreciated the time they took to help us.

  • comment
    Area Of Satisfaction
    El Paso, TX
    Apr 04, 2012

    I was most satisfied with the checklist they did after a month. There were a few things needing maintenance. They took account of everything and made a schedule of when these things would be addressed. Everyone showed up on time, and they were very organized.

  • comment
    Area Of Satisfaction
    El Paso, TX
    Jan 17, 2012

    They were easy to work with and let me in the home as soon as I wanted to get in.

  • comment
    Area Of Satisfaction
    El Paso, TX
    Jan 17, 2012

    I was most satisfied with the staff. They are very nice.

  • comment
    Additional Comment
    El Paso, TX
    Jan 17, 2012

    I would recommend them to anyone.

  • comment
    Area Of Satisfaction
    El Paso, TX
    Jan 17, 2012

    I am most satisfied with the design of my home.

  • comment
    Additional Comment
    El Paso, TX
    Jan 17, 2012

    Thank you for all of the support. You are a very good company. You have a very professional salesman. He listened to all of my suggestions that I presented. I am very satisfied with the company overall.

  • comment
    Communication
    El Paso, TX
    Jan 17, 2012

    They are very professional.

  • comment
    Problem Resolution
    El Paso, TX
    Jan 17, 2012

    They are always there when I need support.

  • comment
    Area Of Satisfaction
    El Paso, TX
    Jan 17, 2012

    The salesman was very professional. All of the representatives are very professional and follow up. I am very satisfied with these people.

  • comment
    Lead Source
    El Paso, TX
    Jan 17, 2012

    I heard excellent feedback about the company from my friends.

  • comment
    Area Of Satisfaction
    El Paso, TX
    Jan 17, 2012

    I was most satisfied with dealing with everyone I would talk to. I was impressed with their overall service. They are very courteous and professional. So far they have addressed all of our questions and concerns along the way.

  • comment
    Area Of Satisfaction
    El Paso, TX
    Jan 11, 2012

    I was most satisfied with the standard options of the house. They exceeded those of other builders. For example they provide bronze faucets and granite counter tops.

  • comment
    Area Of Satisfaction
    El Paso, TX
    Jan 11, 2012

    Their communication with me.

  • comment
    Area For Improvement
    El Paso, TX
    Jan 11, 2012

    None, really, we looked at a bunch of builders and decided on Edwards.

  • comment
    Area Of Satisfaction
    El Paso, TX
    Jan 11, 2012

    We saw the homes they built and liked all the upgrades and what they had to offer.

  • comment
    Lead Source
    El Paso, TX
    Jan 11, 2012

    We had seen other homes around the city. We are satisfied and when we need them, they take care of us really fast.


Affiliations

  • GuildQuality
  • 2-10 Home Buyers Warranty
GuildQuality Member
Guildmember
Since 2012

Recent Activity

  • 2/24/14 Edwards Homes Inc. received feedback from a customer in El Paso, TX.
  • 2/24/14 Edwards Homes Inc. received feedback from a customer in El Paso, TX.
  • 5/18/13 Edwards Homes Inc. received feedback from a customer in El Paso, TX.
  • 5/15/13 Edwards Homes Inc. received feedback from a customer in El Paso, TX.
  • 12/31/12 Edwards Homes Inc. received feedback from a customer in El Paso, TX.

More about Edwards Homes Inc.

As a GuildQuality Guildmember, Edwards Homes Inc. relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Edwards Homes Inc. in El Paso, TX..

In this report, Edwards Homes Inc. has published a summary of the customer feedback they've received since they joined GuildQuality in April 2012. In that time, 31 out of 59 customers (53%) responded to a GuildQuality satisfaction survey, with the most recent response in February 2014.