Dolphin Architects & Builders
3730 Betsy Kerrison ParkwayJohns Island, SC 29455(843) 768-2404

For almost two decades, Dolphin Architects and Builders has been designing and building striking showcase homes and thoughtful cottages throughout Charleston and its neighboring islands in the Lowcountry of South Carolina. With prestigious awards in design and service and a 5 year guarantee on all new homes, Dolphin's expertise has been recognized both locally and nationally. The Dolphin team of experienced architects and custom home builders collaborate on a design/build process to make building a custom home a seamless experience. Discover why Dolphin's "no surprises" approach changes the way clients view custom home construction.


Customer Feedback Summary

Of 15 customers surveyed, 11 responded (73%)
Likely to Recommend
100%
Budget
100%
Expertise
100%
Professional & Organized
100%
Trust
100%
Value
100%
Schedule
100%
Employees & Subcontractors
100%
Communication
100%
Punchlist
100%
Problem Resolution
100%
Clean & Safe
100%

Map of Recent Work

Reviews & Comments Reviews Only All Projects
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Reviews & Comments

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  • comment
    Additional Comment
    Kiawah Island, SC
    Feb 20, 2014

    It was a very good experience.

  • comment
    Area Of Satisfaction
    Kiawah Island, SC
    Feb 20, 2014

    I was very satisfied that they were always on top of the job. They knew what was going on and the design was excellent and timely.

  • comment
    Lead Source
    Kiawah Island, SC
    Feb 20, 2014

    Kiawah Island Real Estate recommend them to me.

  • comment
    Customer Suggestion
    Kiawah Island, SC
    Jan 20, 2014

    Everyone at Dolphin has been excellent to work with and made the process easier than expected. I will be happy to add more comments as we get further along in the process.

  • comment
    Area For Improvement
    Kiawah Island, SC
    Jan 18, 2014

    None

  • comment
    Lead Source
    Kiawah Island, SC
    Jan 18, 2014

    Hve worked with Dolphin for 20 years

  • comment
    Construction Quality
    Charleston (Daniel Island), SC
    Jan 15, 2014

    The quality of our home is excellent. Good focus on making sure workmanship is top rate.

  • comment
    Communication
    Charleston (Daniel Island), SC
    Jan 15, 2014

    Response to questions and concerns is generally within the same day. Text and phone conversations are responsive.

  • comment
    Problem Resolution
    Charleston (Daniel Island), SC
    Jan 15, 2014

    We feel they respond quickly to our concerns and have effective solutions.

  • comment
    Trust
    Charleston (Daniel Island), SC
    Jan 15, 2014

    Very effective.

  • comment
    Understand Building Process
    Charleston (Daniel Island), SC
    Jan 15, 2014

    We are very much involved in the process and feel a good sense of upcoming milestones.

  • comment
    Site Security
    Charleston (Daniel Island), SC
    Jan 15, 2014

    A lockbox was provided and monitored. Emphasis on a secure site was given to all subcontractors.

  • comment
    Likely To Recommend
    Charleston (Daniel Island), SC
    Jan 15, 2014

    I've already discussed this with a number of people and share our positive experiences.

  • review
    Ron P.
    Charleston (Daniel Island), SC
    Jan 15, 2014
    Dolphin Architects & Builders

    As the first custom home we've ever built is nearing completion, we appreciate the opportunity to look back and reflect on our experience with our builder. Dolphin has been a great builder to work with in this experience. They have managed our project effectively and maintained a high level of communication throughout the experience. Changes in the home were effectively integrated into the schedule and we're actually ahead of plan which is much appreciated. Selection and management of the subcontractors demonstrates a long term relationship with all which has helped to make sure the quality of our home is top notch. We are especially appreciative of Catherine Ann's assistance in design and selections for our home as her experience has been invaluable in helping to make all the decisions necessary. Tyson's patience with us as we get directly involved in various aspects of the project has been appreciated and his ability to identify solutions to our concerns along the way has made the project proceed smoothly. We are very pleased and proud to have Dolphin as our builder and look forward to moving into our home early!


Affiliations

  • GuildQuality
  • American Institute of Architects
  • Charleston Metro Chamber of Commerce
  • Charleston Trident Home Builders Association
  • Daniel Island Associates
  • I'On Guild: Mount Pleasant, SC
  • National Association of Home Builders (NAHB)
GuildQuality Member
Guildmember
Since 2004
GuildQuality Master Award Winner
Guildmaster Award Winner
2008,2009,2010,2011,
2012,2013,2014

Recent Activity

  • 4/17/14 Dolphin Architects & Builders received feedback from a customer in Kiawah Island, SC.
  • 4/04/14 Dolphin Architects & Builders received feedback from a customer in Charleston (Daniel Island), SC.
  • 2/20/14 Dolphin Architects & Builders received feedback from a customer in Kiawah Island, SC.
  • 1/29/14 Dolphin Architects & Builders received feedback from a customer in Kiawah Island, SC.
  • 1/21/14 Dolphin Architects & Builders received feedback from a customer in Charleston (Folly Beach), SC.

More about Dolphin Architects & Builders

As a GuildQuality Guildmember, Dolphin Architects & Builders relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Dolphin Architects & Builders in Kiawah Island, SC; Charleston (daniel Island), SC; Mount Pleasant, SC; Charleston (folly Beach), SC; Folly Beach, SC; and Johns Island, SC..

In this report, Dolphin Architects & Builders has published a summary of the customer feedback they've received in the past 12 months. In that time, 11 out of 15 customers (73%) responded to a GuildQuality satisfaction survey, with the most recent response in April 2014.

Dolphin Architects & Builders surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.

If you are a Dolphin Architects & Builders customer, and if Dolphin Architects & Builders completed work for you after July of 2013 but you haven't yet received a survey, please let us know.

If you have had work done by Dolphin Architects & Builders since July of 2013 and have not received a survey, please share your review. Once we receive your feedback, we'll mail you a post card with instructions on how to verify and publish your review. We rely on this verification process to ensure that all feedback published is from actual customers.

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