For almost two decades, Dolphin Architects and Builders has been designing and building striking showcase homes and thoughtful cottages throughout Charleston and its neighboring islands in the Lowcountry of South Carolina. With prestigious awards in design and service and a 5 year guarantee on all new homes, Dolphin's expertise has been recognized both locally and nationally. The Dolphin team of experienced architects and custom home builders collaborate on a design/build process to make building a custom home a seamless experience. Discover why Dolphin's "no surprises" approach changes the way clients view custom home construction.
It was a very good experience.
I was very satisfied that they were always on top of the job. They knew what was going on and the design was excellent and timely.
Kiawah Island Real Estate recommend them to me.
Everyone at Dolphin has been excellent to work with and made the process easier than expected. I will be happy to add more comments as we get further along in the process.
Hve worked with Dolphin for 20 years
The quality of our home is excellent. Good focus on making sure workmanship is top rate.
Response to questions and concerns is generally within the same day. Text and phone conversations are responsive.
We feel they respond quickly to our concerns and have effective solutions.
We are very much involved in the process and feel a good sense of upcoming milestones.
A lockbox was provided and monitored. Emphasis on a secure site was given to all subcontractors.
I've already discussed this with a number of people and share our positive experiences.
As the first custom home we've ever built is nearing completion, we appreciate the opportunity to look back and reflect on our experience with our builder. Dolphin has been a great builder to work with in this experience. They have managed our project effectively and maintained a high level of communication throughout the experience. Changes in the home were effectively integrated into the schedule and we're actually ahead of plan which is much appreciated. Selection and management of the subcontractors demonstrates a long term relationship with all which has helped to make sure the quality of our home is top notch. We are especially appreciative of Catherine Ann's assistance in design and selections for our home as her experience has been invaluable in helping to make all the decisions necessary. Tyson's patience with us as we get directly involved in various aspects of the project has been appreciated and his ability to identify solutions to our concerns along the way has made the project proceed smoothly. We are very pleased and proud to have Dolphin as our builder and look forward to moving into our home early!
As a GuildQuality Guildmember, Dolphin Architects & Builders relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Dolphin Architects & Builders in Kiawah Island, SC; Charleston (daniel Island), SC; Mount Pleasant, SC; Charleston (folly Beach), SC; Folly Beach, SC; and Johns Island, SC..
In this report, Dolphin Architects & Builders has published a summary of the customer feedback they've received in the past 12 months. In that time, 11 out of 15 customers (73%) responded to a GuildQuality satisfaction survey, with the most recent response in April 2014.
Dolphin Architects & Builders surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Dolphin Architects & Builders customer, and if Dolphin Architects & Builders completed work for you after September of 2013 but you haven't yet received a survey, please let us know.