My parents have been working with Custom Kitchens since the late 70's. I have known them my whole life.
Read about them in Alameda Magazine
Quick response to my needs
Replacing our kitchen with Custom Kitchen's design, planning, and execution was a great experience. Communications were thorough and efficient, the work was done properly, and we are extremely happy with the results.
Dear Kevin, It was a pleasure working on your home and thank you for your comments. Jerry Wilkins President Custom Kitchens Inc.
The decisions were made on our design and materials after careful questioning and insightful discussions, they limited our options with carefully selected materials and designs, and we did not need to micromanage any aspect of the project.
I am most grateful to the staff of Custom Kitchens for all the work they have done for me. They exceeded my expectations in every stage of a large project. I am especially grateful to my project manager, Eric Jackson. He was always available for and open to any idea or question I might have, and there was no end to his creative solutions for all things large and small. I highly recommend Custom Kitchens!
Custom Kitchens has performed two jobs in our home. We would not hesitate to have them come back. They possess all the qualities a customer would want when dealing with remodeling projects. Helen F.
Through friends and neighbors.
Everything they did, their professionalism and expertise. Including always being available to solve problems or address concerns.
Custom Kitchens, Inc. made our kitchen remodel easy and comfortable. Our results are beautiful and went beyond our expectations. We also made great friends with the Custom Kitchens, inc. staff.
Thank you very much for being a great client! It was a pleasure to work with you and it was a fun kitchen remodel to do. We are looking forward to remodeling more areas in your house in the future, Nader
I would have no hesitation recommending Custom Kitchens to others. I already have recommended them in the past. I would recommend them to people who appreciate the care Custom Kitchens takes. They do a fantastic job and they help achieve what you want done.
I heard about Custom Kitchens 20 years ago from a friend.
Custom Kitchens treats their customers like they are the most important customer they have. They treat your project like it is the most important project they have. What their customer needs, Custom Kitchens does what they can in their power. I trust Custom Kitchens. That is really important for me. You can pay less and go with another company who you can't really trust to show up on time and do the work or you can go with Custom Kitchens and really get what you expected.
This is the fourth project Custom Kitchens did for us. They have done a big kitchen remodel for us before so I knew what I was going to get when I asked Custom Kitchens to do this project.
Had worked with them before.
Staff and subcontractors were very mindful of my convenience and personal space. They were all very competent and did an excellent job.
They took "clean and safe" to a new level. The carpenter used his skill saw outside and one day he even vacuumed our lawnto get rid of the sawdust! That was impressive.
Custom Kitchens executed our kitchen remodel in an extremely professional manner. The workers cleaned up well every day, we never worried about leaving them alone in the house while we were at work, problems were solved without slowing down the process, and the designers were able to recommend great products to fit within the budget and not overwhelm us with choices. The quality of their work and craftsmanship is superb. The designers and project manager have excellent people skills (I think they all have secret degrees in Psychology), because as first timers doing a remodel, we were very nervous and apprehensive, but they were very attentive to our concerns and well being throughout the process. The carpenter (who was on the job almost every day for 8 weeks) was very skilled and a complete perfectionist - which we really appreciated. Custom Kitchens gave us a beautiful kitchen and we hardly use the rest of the house, now, because the kitchen is so pleasant to be in!! I recommend Custom Kitchens highly.
Dear Trina, thank you for taking the time to take this survey. The information you provide helps us become a better company. all the staff and crews will have the chance to reveiw. Thank you for your wonderful words. Joy, Jerry & the staff of Custom Kitchens.
My aunt used them and recommended them.
As a GuildQuality Guildmember, Custom Kitchens, Inc. relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Custom Kitchens, Inc. in Oakland, CA; Alameda, CA; Berkeley, CA; Piedmont, CA; Freemont, CA; San Francisco, CA; Walnut Creek, CA; and Concord, CA..
In this report, Custom Kitchens, Inc. has published a summary of the customer feedback they've received since they joined GuildQuality in March 2010. In that time, 34 out of 38 customers (90%) responded to a GuildQuality satisfaction survey, with the most recent response in February 2013.