With over 30 years of 'hands on' experience, owner Kevin Frasco's commitment to high quality construction is what makes Craig Custom Builders a company that withstands the test of time. Being a framer by trade makes Kevin's expertise all the more important when it comes to building a home from the inside out. Our clients are a strong testimony to the incredible amount of knowledge that Kevin and his team bring to a project which, in turn, instills the utmost of confidence in hiring Craig Custom Builders. The synergy of teamwork at Craig Custom Builders is best exemplified by the loyalty and commitment each individual tradesperson brings to our projects. Many of our tradespeople have been working with Kevin for over 20 years. The fluidity of teamwork continues as the office and field support teams at Craig Custom Builders keep the lines of communication open between the client and the trades. Craig Custom Builders prides itself on quality workmanship that exceeds the customer's expectations. The attention to detail, both on the exterior and the interior, is obvious and a testament to how much care we take in building custom homes. Quality is our strong suit and we pursue it with passion! (more)
The quality of construction, attention to detail, outstanding, clear, and timely communication, very tidy work site, and use of very professional subcontractors. Also, as a team, Kevin Frasco and Rosemarie Wilson fulfill all your needs and expectations over the course of the job and work very well together. Overall a very satisfying experience. We love our new home!
3rd time I've worked with them and each time work has been professionally completed, site kept remarkably clean
They usually thought of everything, down to the smallest detail, and presented us with the decisions we needed to make.
Online and word of mouth.
Craig Custom Builders and all of the trades that worked on my project were professional and courteous. The process of designing the space, suggesting materials, transparency of cost estimate and scheduling the job was excellent. We're most satisfied with the completeness and quality of workmanship - our punchlist was VERY small. We ended up with a space that surpassed our expectations. I have no doubt that I would work with them again on any future projects.
This is our second time working with Craig Custom Builders. We are only halfway through the current project, but thus far our experience has been positive. Kevin and Rosemarie are a great team and they complement one another. Their communication with us is outstanding, down to every detail, and we are very pleased so far. The subcontractors are professional and friendly. Also the job site is always well kept and neat.
He started out with a price, and actually found a way to make it cheaper and checked with an engineer. He saved about 20% of the price, which is significant savings.
5-They were very very good. They put down materials to protect everything besides just keeping the site neat.
I liked the scheduling. And I have to say his paperwork was so detailed and neat. When he did the draw, he had the price and gave me an invoice from time to time like once the job started and when a section of the job was completed. He had every single receipt, a recap page, and a page where fees were. The paperwork was so neat. They had a very organized and responsive office.
From start to finish there were no surprises. Kevin Frascoe delivered on every promise that he made. He made the schedule and adhered to the it. He communicated with me regularly about the whole process. The results were better than I expected.
Our experience has been great. Kevin is very professional,friendly & experienced. His project manager,Rosemarie is priceless, with her background in design,her advice on materials & color are impeccable. Could not have made all decisions on this project without her input. I would still be deciding on tiles if not for her help. All sub-contractors,fantastic,trustworthy,great work by all!
The whole experience was a pleasure: everyone involved in our project was professional and courteous, and we are very pleased with the quality of their work .
We are in the process of using them for another project.
That is especially is a 4.
My experience with Craig has been an excellent one. They are all about quality and superb craftsmanship. The quality of the materials and integrity of the workers also impressed me very much. All of these attributes are so important and that is why I feel I made the right decision going with Craig Custom Builders.
I'm sitting here in my new kitchen now, and I love it.
We are more than satisfied. They were the best we've worked with. We've done this a lot, remodeling in different houses, and they were beyond our expectations. The expertise and quality is the best. We highly recommend them.
I highly recommend Craig Custom Builders. They were extremely professional and on time, They kept our house so clean. Every day we came home, we saw no debris, garbage, or dust in the construction site. It was fabulous. All the extras that Kevin suggested came absolutely perfect. Rosemary was extremely helpful. I can't say anyhing bad about Craig Custom Builders. It was, beyond expectations.
It is a pleasure to help enhance our customer's living space so that they can honestly sit back and enjoy what they envisioned. Thank you for trusting Craig Custom Builders with your project!
As a GuildQuality Guildmember, Craig Custom Builders relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Craig Custom Builders in Wayne, NJ; Chatham, NJ; Glen Rock, NJ; Mahwah, NJ; Kinnelon, NJ; Lyndhurst, NJ; Wyckoff, NJ; West Caldwell, NJ; Florham Park, NJ; Montville, NJ; and 9 other cities in New Jersey..
In this report, Craig Custom Builders has published a summary of the customer feedback they've received since they joined GuildQuality in May 2007. In that time, 76 out of 86 customers (88%) responded to a GuildQuality satisfaction survey, with the most recent response in September 2013.
Craig Custom Builders surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Craig Custom Builders customer, and if Craig Custom Builders completed work for you after May of 2007 but you haven't yet received a survey, please let us know.