With over 30 years of 'hands on' experience, owner Kevin Frasco's commitment to high quality construction is what makes Craig Custom Builders a company that withstands the test of time. Being a framer by trade makes Kevin's expertise all the more important when it comes to building a home from the inside out. Our clients are a strong testimony to the incredible amount of knowledge that Kevin and his team bring to a project which, in turn, instills the utmost of confidence in hiring Craig Custom Builders. The synergy of teamwork at Craig Custom Builders is best exemplified by the loyalty and commitment each individual tradesperson brings to our projects. Many of our tradespeople have been working with Kevin for over 20 years. The fluidity of teamwork continues as the office and field support teams at Craig Custom Builders keep the lines of communication open between the client and the trades. Craig Custom Builders prides itself on quality workmanship that exceeds the customer's expectations. The attention to detail, both on the exterior and the interior, is obvious and a testament to how much care we take in building custom homes. Quality is our strong suit and we pursue it with passion! (more)
The quality of construction, attention to detail, outstanding, clear, and timely communication, very tidy work site, and use of very professional subcontractors. Also, as a team, Kevin Frasco and Rosemarie Wilson fulfill all your needs and expectations over the course of the job and work very well together. Overall a very satisfying experience. We love our new home!
3rd time I've worked with them and each time work has been professionally completed, site kept remarkably clean
Craig Custom Builders and all of the trades that worked on my project were professional and courteous. The process of designing the space, suggesting materials, transparency of cost estimate and scheduling the job was excellent. We're most satisfied with the completeness and quality of workmanship - our punchlist was VERY small. We ended up with a space that surpassed our expectations. I have no doubt that I would work with them again on any future projects.
Online and word of mouth.
They usually thought of everything, down to the smallest detail, and presented us with the decisions we needed to make.
This is our second time working with Craig Custom Builders. We are only halfway through the current project, but thus far our experience has been positive. Kevin and Rosemarie are a great team and they complement one another. Their communication with us is outstanding, down to every detail, and we are very pleased so far. The subcontractors are professional and friendly. Also the job site is always well kept and neat.
5-They were very very good. They put down materials to protect everything besides just keeping the site neat.
He started out with a price, and actually found a way to make it cheaper and checked with an engineer. He saved about 20% of the price, which is significant savings.
As a GuildQuality Guildmember, Craig Custom Builders relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Craig Custom Builders in Wayne, NJ; Chatham, NJ; Glen Rock, NJ; Mahwah, NJ; Kinnelon, NJ; Lyndhurst, NJ; Wyckoff, NJ; West Caldwell, NJ; Florham Park, NJ; Montville, NJ; and 9 other cities in New Jersey..
In this report, Craig Custom Builders has published a summary of the customer feedback they've received since they joined GuildQuality in May 2007. In that time, 76 out of 86 customers (88%) responded to a GuildQuality satisfaction survey, with the most recent response in September 2013.