Craig Custom Builders
144 Osceola RdWayne, NJ 07470(973) 831-8988

With over 30 years of 'hands on' experience, owner Kevin Frasco's commitment to high quality construction is what makes Craig Custom Builders a company that withstands the test of time. Being a framer by trade makes Kevin's expertise all the more important when it comes to building a home from the inside out. Our clients are a strong testimony to the incredible amount of knowledge that Kevin and his team bring to a project which, in turn, instills the utmost of confidence in hiring Craig Custom Builders. The synergy of teamwork at Craig Custom Builders is best exemplified by the loyalty and commitment each individual tradesperson brings to our projects. Many of our tradespeople have been working with Kevin for over 20 years. The fluidity of teamwork continues as the office and field support teams at Craig Custom Builders keep the lines of communication open between the client and the trades. Craig Custom Builders prides itself on quality workmanship that exceeds the customer's expectations. The attention to detail, both on the exterior and the interior, is obvious and a testament to how much care we take in building custom homes. Quality is our strong suit and we pursue it with passion!


Customer Feedback Summary

Of 87 customers surveyed, 77 responded (89%)
Likely to Recommend
99%
Easier Than Expected
91%
Expertise
100%
Value
100%
Trust
99%
Construction Quality
99%
Professional & Organized
99%
Employees & Subcontractors
99%
Innovation
98%

Map of Recent Work

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Reviews & Comments

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  • review
    L.R.A.
    Wayne, NJ
    Aug 04, 2014
    Craig Custom Builders

    My husband and I have been very pleased with the quality and the workmanship of Craig Custom Builders. We are very happy with their ability to source products and materials for us. Our Project coordinator was also a big plus. We highly recommend Craig Custom Builders.

  • review
    M.A.M.
    Chatham, NJ
    Jul 17, 2013
    Craig Custom Builders

    The quality of construction, attention to detail, outstanding, clear, and timely communication, very tidy work site, and use of very professional subcontractors. Also, as a team, Kevin Frasco and Rosemarie Wilson fulfill all your needs and expectations over the course of the job and work very well together. Overall a very satisfying experience. We love our new home!

  • comment
    Area For Improvement
    Wayne, NJ
    Oct 15, 2012

    None

  • comment
    Area Of Satisfaction
    Wayne, NJ
    Oct 15, 2012

    3rd time I've worked with them and each time work has been professionally completed, site kept remarkably clean

  • comment
    Area For Improvement
    Wayne, NJ
    Sep 13, 2012

    None

  • comment
    Area Of Satisfaction
    Wayne, NJ
    Sep 13, 2012

    They usually thought of everything, down to the smallest detail, and presented us with the decisions we needed to make.

  • comment
    Lead Source
    Wayne, NJ
    Sep 13, 2012

    Online and word of mouth.

  • review
    I.A.S.
    Wayne, NJ
    Sep 13, 2012
    Craig Custom Builders

    Craig Custom Builders and all of the trades that worked on my project were professional and courteous. The process of designing the space, suggesting materials, transparency of cost estimate and scheduling the job was excellent. We're most satisfied with the completeness and quality of workmanship - our punchlist was VERY small. We ended up with a space that surpassed our expectations. I have no doubt that I would work with them again on any future projects.

  • review
    M.A.M.
    Chatham, NJ
    Sep 06, 2012
    Craig Custom Builders

    This is our second time working with Craig Custom Builders. We are only halfway through the current project, but thus far our experience has been positive. Kevin and Rosemarie are a great team and they complement one another. Their communication with us is outstanding, down to every detail, and we are very pleased so far. The subcontractors are professional and friendly. Also the job site is always well kept and neat.

  • comment
    Budget
    Madison, NJ
    Sep 04, 2012

    He started out with a price, and actually found a way to make it cheaper and checked with an engineer. He saved about 20% of the price, which is significant savings.

  • comment
    Clean & Safe
    Madison, NJ
    Sep 04, 2012

    5-They were very very good. They put down materials to protect everything besides just keeping the site neat.

  • comment
    Area Of Satisfaction
    Madison, NJ
    Sep 04, 2012

    I liked the scheduling. And I have to say his paperwork was so detailed and neat. When he did the draw, he had the price and gave me an invoice from time to time like once the job started and when a section of the job was completed. He had every single receipt, a recap page, and a page where fees were. The paperwork was so neat. They had a very organized and responsive office.

  • review
    M.A.M.
    Madison, NJ
    Sep 04, 2012
    Craig Custom Builders

    From start to finish there were no surprises. Kevin Frascoe delivered on every promise that he made. He made the schedule and adhered to the it. He communicated with me regularly about the whole process. The results were better than I expected.

  • review
    R.A.A.
    Wayne, NJ
    Jun 19, 2012
    Craig Custom Builders

    Our experience has been great. Kevin is very professional,friendly & experienced. His project manager,Rosemarie is priceless, with her background in design,her advice on materials & color are impeccable. Could not have made all decisions on this project without her input. I would still be deciding on tiles if not for her help. All sub-contractors,fantastic,trustworthy,great work by all!

  • comment
    Area Of Satisfaction
    Wayne, NJ
    May 06, 2012

    The whole experience was a pleasure: everyone involved in our project was professional and courteous, and we are very pleased with the quality of their work .

  • comment
    Additional Comment
    Kinnelon, NJ
    Jan 09, 2012

    We are in the process of using them for another project.

  • comment
    Trust
    Florham Park, NJ
    Oct 27, 2011

    That is especially is a 4.

  • review
    L.K.A.
    Florham Park, NJ
    Oct 27, 2011
    Craig Custom Builders

    My experience with Craig has been an excellent one. They are all about quality and superb craftsmanship. The quality of the materials and integrity of the workers also impressed me very much. All of these attributes are so important and that is why I feel I made the right decision going with Craig Custom Builders.

  • comment
    Additional Comment
    Montville, NJ
    Oct 13, 2011

    I'm sitting here in my new kitchen now, and I love it.

  • comment
    Construction Quality
    Montville, NJ
    Oct 13, 2011

    We are more than satisfied. They were the best we've worked with. We've done this a lot, remodeling in different houses, and they were beyond our expectations. The expertise and quality is the best. We highly recommend them.

More Reviews & Comments

GuildQuality Partner Affiliations

  • Remodelers Advantage
  • Remodeling's Big50

Affiliations

  • GuildQuality
  • American Institute of Architects
  • Builders and Remodelers Association of Northern New Jersey
  • National Association of Home Builders (NAHB)
  • National Association of the Remodeling Industry (NARI)
  • New Jersey Builders Association
GuildQuality Member
Guildmember
Since 2007
GuildQuality Master Award Winner
Guildmaster Award Winner
2008,2009,2010,2011,
2012,2013

Recent Activity

  • 8/04/14 Craig Custom Builders received feedback from a customer in Wayne, NJ.
  • 9/04/13 Craig Custom Builders received feedback from a customer in Wayne, NJ.
  • 7/17/13 Craig Custom Builders received feedback from a customer in Chatham, NJ.
  • 10/15/12 Craig Custom Builders received feedback from a customer in Wayne, NJ.
  • 9/13/12 Craig Custom Builders received feedback from a customer in Wayne, NJ.

More about Craig Custom Builders

As a GuildQuality Guildmember, Craig Custom Builders relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Craig Custom Builders in Wayne, NJ; Chatham, NJ; Glen Rock, NJ; Mahwah, NJ; Kinnelon, NJ; Lyndhurst, NJ; Wyckoff, NJ; West Caldwell, NJ; Florham Park, NJ; Montville, NJ; and 9 other cities in New Jersey..

In this report, Craig Custom Builders has published a summary of the customer feedback they've received since they joined GuildQuality in May 2007. In that time, 77 out of 87 customers (89%) responded to a GuildQuality satisfaction survey, with the most recent response in August 2014.

Craig Custom Builders surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.

If you are a Craig Custom Builders customer, and if Craig Custom Builders completed work for you after May of 2007 but you haven't yet received a survey, please let us know.

If you have had work done by Craig Custom Builders since May of 2007 and have not received a survey, please share your review. Once we receive your feedback, we'll mail you a post card with instructions on how to verify and publish your review. We rely on this verification process to ensure that all feedback published is from actual customers.

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