GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.
Windows & doors (337)
James Hardie (216)
Screen porch (1)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.
We had a great experience with Craftsman's Choice. Our first contact with Ben was in March 2009. We had received a number of quotes from different companies back then, but we weren't really ready at that time. Fast forward to 2016, we saw Ben and CCI at the Mpls Home & Garden Show and a couple days later,...
Awesome, perfect, well over our expectations! From the time we talked with the representative, to the end of the project, we were so pleased. The workers were professional and fun. They were very respectful of our wishes and followed through with the project. If we have any future needs, Craftsman's...
I had a very great experience with my home project from start to almost finish. They have not completed the final painting yet. The product is fabulous and looks even better than my cedar, The stone work was excellent as well and I am very happy with the quality of all the work that was done. I am very...
Craftsman's Choice is an excellent company to work with. Everyone I came into contact with, from the team in the office to the team on-site, was professional, friendly and easy to work with. The work is near perfection and the crew was very dedicated throughout the process... even in the bitter cold.
We had Craftsman reside our home and install new gutters. Their salesman Keith LaClaire pointed out a number of important details concerning the job that overlooked by salesman from other companies. The custom portal with allowed us to examine different options on the siding and different colors was...
As a GuildQuality Guildmember, Craftsman's Choice relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Craftsman's Choice in Minneapolis, MN; Plymouth, MN; Eden Prairie, MN; Minnetonka, MN; Edina, MN; Maple Grove, MN; St. Paul, MN; Bloomington, MN; St Paul, MN; Eagan, MN; and 106 other cities in Minnesota.
In this report, Craftsman's Choice has published a summary of the customer feedback they've received since they joined GuildQuality in September 2010. In that time, 400 out of 672 customers (60%) responded to a GuildQuality satisfaction survey, with the most recent response in July 2016.
Craftsman's Choice surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Craftsman's Choice customer, and if Craftsman's Choice completed work for you after September of 2010 but you haven't yet received a survey, please let us know.
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