Our issue was not the first meeting we had. It was the people doing the installation who were unprofessional, and one window was given a tinier insert. We have water-facing property, and the insert took away 4 inches on each side of the window and gave us less window in our sunroom. We said we didn't want that, and the guy was upset and said we would get into trouble if we took it back. It was unprofessional, and they wedged it in, and we were not happy with it. i didnt appreciate that. He also started talking to me in Spanish, and I didn't understand why he did.
I am happy with the look of the installation.
While the staff were all polite and friendly, I’m not entirely happy with the whole experience. Something was dropped on a window while the crew was readying the opening. So they put my old window back in place.
A replacement was ordered. This took quite a while. Then, that replacement was supposedly damaged; it had to be reordered.
When a replacement was finally ready, a person arrived - with only the top sash; not the entire window. That meant I had to be home one more day, so that a different installer could deliver and install the window correctly. People must not be communicating well in the warehouse or office.
It was quite an inconvenience, and leaves me feeling irritated. I’ve been considering that we should be reimbursed for all the inconvenience
I hope that most customers are better satisfied.
I was satisfied with it. They cleaned up after themselves. I have had a lot of compliments on it, so I am happy with them.
They did the work they said they would do and did it in a timely manner.
Very nice and kind family owned business
They did a good job and cleaned well. It looks great.
They were good to work with.
Mark Maszle was outstanding and took the time to answer questions and explained everything thoroughly.
Customer service was great. Solid communication every step of the installation process. Installers were very friendly and professional.
The workmanship was great, and the salesperson was very knowledgeable.
Windows look great. Installers were fantastic
Good installers
They were very professional, and they cleaned up very well.
I really liked the guys who came to install my windows. They were very pleasant and nice.
Dennis Meil was fantastic. We could not have asked for a better team to come out and install the windows; they did an excellent job.
The two installers Barry and Fred very good did a great job 👍
7 as this is the second house that I've done with Window world. if you own a sided home, do not allow the window installers to install on the coldest day of the year as the siding will chip and crack.
Window World's installers were very user-friendly and did an excellent job. I am very pleased with their work. They made sure that everything was installed properly. Window World's after-service is excellent. In my experience in the past couple of years with my windows and now the back door, there was one time that I needed to call the service to come back and look at a few issues. They were very prompt, came right on time, and were able to resolve the issues.
From start to finish, Window World was seamless.
They did a great job. Everything is more than we thought it would be.
The price was amazing compared to other companies and the windows are top of the line!!! Plus the installer did a fantastic job… above and beyond my expectations!!! I had all 16 windows in my home replaced and I am thrilled with the outcome!!!
The workers were amazing and even though we had some hiccups, they were there to help in any way they could, and they did!
This has been the absolute worst experience we have ever had with a company. It took 3 visits to make everything right. The first installer didn’t install a window correctly or the door. Then he had the audacity to hand me a razor blade to clean the glue off my windows.
Great value, great job done, very pleased.