We are very satisfied with our house remodel. We enjoyed dealing with all of Wm. Shaw's staff. The end result is a joy to inhabit.
Member Profile
Customer Feedback Summary
Published Comments
Yes, and we have passed it on several times.
Quality of design, speed of work, addressing problems as they arise.
Become more familiar with 'Green' and 'Sustainable' materials and techniques - such as energy efficient lighting, low VOC materials, recycled materials. This will be a bigger part of the business in the future.
We are extremely happy with our new kitchen. The space is lovely and efficient and met our expectations. Thank you very much!
Design and finished product.
We are very pleased and happy with our new kitchen, bathroom and deck.
Design.
Absolutly nothing! So far everything and everybody have done a great job.
They got it done.
Thanks for a project completed on schedule and below buget!
Donna and I were pleased with the personal attention given our project by William Shaw & Associates.
The availability of his crew.
I'm impressed with the design and the attention to detail.
During construction (and due to it), half of our existing house flooded. I was concerned and stressed about the whole process. William Shaw and Associates spend most of their time repairing, correcting, or fixing the problem. They took great care of the house. In addition, we had left town during some of the construction and they went the extra mile to make sure our home was secure. They even turned off the water so that the pipes would not freeze. I appreciate their efforts and would recommend them to anyone who need/wants to remodel.
We had a great experience so far, and we are looking forward to starting the construction process.
I wouldn't change anything because it was such a great experience.
Of course!
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They were a good group to work with.
I appreciated them keeping the entire project on schedule.
We would definitely use William Shaw again if we have any otehr remodeling needs. And we would request John as a PM.
We had meetings with and quotes from a few other builders. I thought Bill Shaw was most professional. Also was very pleased with John's project management, and his willingness, ability and promptness to make last minute changes we had requested. We were very happy with John's attention to detail. We were also very happy with all of the workers.
Bill Shaw, Cade Wiley and the entire team has been great to work with.
I am heartily satisfied with the end result.
Guildmember since 2008
As a GuildQuality Guildmember, William Shaw & Associates relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of William Shaw & Associates in Houston, TX; Manvel, TX; B Ellaire, TX; Sugar Land, TX; Hosuton, TX; Hoston, TX; Hou, TX; and Houton, TX.
In this report, William Shaw & Associates has published a summary of the customer feedback they've received since they joined GuildQuality in January 2008. In that time, 87 out of 125 customers (70%) responded to a GuildQuality satisfaction survey, with the most recent response in January 2012.
Recent Activity
William Shaw & Associates received feedback from a customer in Houston, TX.
William Shaw & Associates received feedback from a customer in Sugar Land, TX.
William Shaw & Associates received feedback from a customer in Houston, TX.
William Shaw & Associates received feedback from a customer in Houston, TX.
William Shaw & Associates received feedback from a customer in Houston, TX.