At University Painters we recognize that your home is perhaps your most valuable asset, and you want to beautify and protect it with a great paint job . Whether you are painting the exterior to protect and bring new life to your home or creating a new look on the interior, University Painters is dedicated to make your project successful. (more)
They did not fall short. The representative was professional in the meeting, and the crew carried out the work in a productive and professional manner. They provided great service.
I mentioned on phone that there was a situation that needed to be resolved. Steve and his crew promptly took care of it. That was over three weeks ago. Recently, I've noticed something else that needs to be addressed, so I plan on calling him back.
Steven Papageorge has always been very professional and respectful.
Quick response and service, fair price, quality of workmanship
I was satisfied with the regional manager that I work with. He has been the guy that I have gone to for multiple jobs. He is great to work with. My wife was in the hospital while they were painting and he was very flexible. I left a key with him and could meet up with him. The crew was great as well. I felt comfortable working with Steven.
I really enjoyed working with them and they were good at what they do.
They painted the house, railings and porch and I am very happy.
I am satisfied with the timeliness and professionalism. They are talented and we able to address difficult situations well.
Yes, Mr. Dominic Cosby. Mr. Cosby was very professional and courteous. He communicated well regarding scheduling and also provided great quality service. The painting staff was also professional and courteous and provided quality service.
The staff was very professional, courteous and provided reliable, exceptional service
We chose University Painters for the following reason: cost, Dominic Cosby's professionalism and great first impression, the amount of time it would take to complete the job, and their willingness to do other work for us while they were here in our home.
Dominic Cosby and Ivan, our project lead. Dominic was available to us from the first time we met him until the conclusion of the project for any questions that we had. We felt confident that the work would be completed in a quality manner. Ivan ran the project in our home and ensured that we were satisfied with the work, made adjustments as they came up and offered advice based upon his experience. He corrected small issues as they were discovered leaving almost no "punch out" items when the work was completed.
The whole process was very good.
The final cost was very reasonable compared to the other estimates we received.
I was satisfied with everything.
We were satisfied with the professionalism of the painter. We thought there was going to be a crew of painters, but there was only one. It was a nice surprise to us because he was very good. We are quite satisfied with our experience.
Best estimate for the work that needed to be done.
Painting and drywall repair was exceptional.
To start with, Steven Papageorge was courteous and positive when he came to look at the house (which was in pretty bad shape insofar as wood trim, screened porch, front doorway, shutters, etc). He is an honest man. Pedro's team did everything he said they would do. What a value I received from University painters. Then I would say the workers were efficient, clean, courteous and definitely knew what they were doing. I could not be happier.
None! They did everything they said they would do in a beautifully competent manner....and then some. The team that worked on my house was extroadinary. I love the paint used. The white is brilliant.
As a GuildQuality Guildmember, University Painters relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of University Painters in Alexandria, VA; Washington, DC; Baltimore, MD; Bethesda, MD; Woodbridge, VA; Leesburg, VA; Silver Spring, MD; Arlington, VA; Gainesville, VA; Chevy Chase, MD; and 110 other cities in Ohio, Maryland, Virginia, Georgia, Pennsylvania, and 4 other states..
In this report, University Painters has published a summary of the customer feedback they've received since they joined GuildQuality in November 2010. In that time, 61 out of 99 customers (62%) responded to a GuildQuality satisfaction survey, with the most recent response in March 2014.