University Painters
7910 Woodmont Ave., Suite 1309Bethesda, MD 20814(800) 390-4848

At University Painters we recognize that your home is perhaps your most valuable asset, and you want to beautify and protect it with a great paint job . Whether you are painting the exterior to protect and bring new life to your home or creating a new look on the interior, University Painters is dedicated to make your project successful. (more)


Customer Feedback Summary

Of 105 customers surveyed, 66 responded (63%)
Currently Viewing By [University Painters Owner]:
Clean & Safe
95%
Communication
96%
Construction Quality
100%
Problem Resolution
100%
Professional & Organized
99%
Schedule
96%
Value
99%
Work Done Right
96%
Likely to Recommend
99%

Map of Recent Work

Comments All Projects
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Comments


  • comment
    Area Of Satisfaction
    Dumfries, VA
    Apr 15, 2014

    I was impressed that they took their time in completing the task.

  • comment
    Area Of Satisfaction
    Haymarket, VA
    Apr 12, 2014

    I was most satisfied with the professional paint job. They did a beautiful job on the molding. They were very professional and courteous to me.

  • comment
    Area For Improvement
    Gainesville, VA
    Mar 25, 2014

    None, They exceeded my expectations!

  • comment
    Additional Comment
    Bristow, VA
    Mar 12, 2014

    Happy to serve as a reference

  • comment
    Area Of Satisfaction
    Bristow, VA
    Mar 12, 2014

    Workmanship exceeded expectations

  • comment
    Work Done Right
    Alexandria, VA
    Feb 28, 2014

    I mentioned on phone that there was a situation that needed to be resolved. Steve and his crew promptly took care of it. That was over three weeks ago. Recently, I've noticed something else that needs to be addressed, so I plan on calling him back.

  • comment
    Area For Improvement
    Alexandria, VA
    Feb 28, 2014

    They did not fall short. The representative was professional in the meeting, and the crew carried out the work in a productive and professional manner. They provided great service.

  • comment
    Recognize Excellence
    Lorton, VA
    Jan 21, 2014

    Steven Papageorge has always been very professional and respectful.

  • comment
    Area Of Satisfaction
    Lorton, VA
    Jan 21, 2014

    Quick response and service, fair price, quality of workmanship

  • comment
    Area Of Satisfaction
    Alexandria, VA
    Jan 14, 2014

    I was satisfied with the regional manager that I work with. He has been the guy that I have gone to for multiple jobs. He is great to work with. My wife was in the hospital while they were painting and he was very flexible. I left a key with him and could meet up with him. The crew was great as well. I felt comfortable working with Steven.

  • comment
    Additional Comment
    Arlington, VA
    Dec 03, 2013

    I really enjoyed working with them and they were good at what they do.

  • comment
    Area Of Satisfaction
    Arlington, VA
    Dec 03, 2013

    They painted the house, railings and porch and I am very happy.

  • comment
    Area Of Satisfaction
    Alexandria, VA
    Oct 03, 2013

    I am satisfied with the timeliness and professionalism. They are talented and we able to address difficult situations well.

  • comment
    Recognize Excellence
    Bristow, VA
    Aug 29, 2013

    Yes, Mr. Dominic Cosby. Mr. Cosby was very professional and courteous. He communicated well regarding scheduling and also provided great quality service. The painting staff was also professional and courteous and provided quality service.

  • comment
    Area Of Satisfaction
    Bristow, VA
    Aug 29, 2013

    The staff was very professional, courteous and provided reliable, exceptional service

  • comment
    Recognize Excellence
    Warrenton, VA
    Aug 27, 2013

    Dominic Cosby and Ivan, our project lead. Dominic was available to us from the first time we met him until the conclusion of the project for any questions that we had. We felt confident that the work would be completed in a quality manner. Ivan ran the project in our home and ensured that we were satisfied with the work, made adjustments as they came up and offered advice based upon his experience. He corrected small issues as they were discovered leaving almost no "punch out" items when the work was completed.

  • comment
    Why Choose Us?
    Warrenton, VA
    Aug 27, 2013

    We chose University Painters for the following reason: cost, Dominic Cosby's professionalism and great first impression, the amount of time it would take to complete the job, and their willingness to do other work for us while they were here in our home.

  • comment
    Area Of Satisfaction
    Manassas, VA
    Aug 20, 2013

    The whole process was very good.

  • comment
    Area Of Satisfaction
    Alexandria, VA
    Jul 29, 2013

    I was satisfied with everything.

  • comment
    Comparison To Other Estimates Recv
    Alexandria, VA
    Jul 29, 2013

    The final cost was very reasonable compared to the other estimates we received.

More Comments

Affiliations

  • GuildQuality
GuildQuality Member
Guildmember
Since 2010

Types of Work

  • Interior painting (99)
  • Exterior painting (65)
  • Handyman (23)
  • Carpentry (7)
  • Commercial construction (1)

Recent Activity

  • 4/17/14 University Painters received feedback from a customer in Owings, MD.
  • 4/15/14 University Painters received feedback from a customer in Dumfries, VA.
  • 4/12/14 University Painters received feedback from a customer in Haymarket, VA.
  • 4/08/14 University Painters received feedback from a customer in Washington, DC.

More about University Painters

As a GuildQuality Guildmember, University Painters relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of University Painters in Alexandria, VA; Washington, DC; Baltimore, MD; Bethesda, MD; Woodbridge, VA; Leesburg, VA; Silver Spring, MD; Gainesville, VA; Arlington, VA; Chevy Chase, MD; and 111 other cities in Ohio, Virginia, Maryland, Pennsylvania, Georgia, and 4 other states..

In this report, University Painters has published a summary of the customer feedback they've received since they joined GuildQuality in November 2010. In that time, 66 out of 105 customers (63%) responded to a GuildQuality satisfaction survey, with the most recent response in April 2014.