The Ultimate Gutter Guard is proud to offer a wide variety of home improvement products, including The Ultimate Gutter Guard gutter protection system, vinyl replacement windows, vinyl siding, soffit and fascia, insulation and reflective energy barrier. All of our products are made in the USA and carry a manufacturer’s lifetime warranty. Plus our products and service are backed by a company that’s been in business since 1966. Read more
Affiliations
GuildQuality
ENERGY STAR
Better Business Bureau
EPA Lead-Safe Certified Firm
They did a quality job for a fair price, and I would definitely recommend them. If anybody is interested, I'd be glad to show them how my job came out if they want to make an appointment to come by and see it.
We were well pleased with our experience. We didn't have to wait; they came out the next day. The work was completed in two days. We couldn't ask for better service.
We were pleased. We won't have to get up on a ladder and get the leaves out this fall. We're looking forward to that.
Everything was excellent. I'm very, very pleased.
Everyone was exceptional.
I was very satisfied in all areas.
As a GuildQuality Guildmember, Ultimate Gutter Guard by Southern relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Ultimate Gutter Guard by Southern in Greenville, SC; Fountain Inn, SC; Union, SC; Greer, SC; Gardendale, AL; Lyman, SC; Duncan, SC; Brevard, NC; Clinton, SC; Mauldin, SC; and 15 other cities in South Carolina, Alabama and North Carolina.
In this report, Ultimate Gutter Guard by Southern has published a summary of the customer feedback they've received in the past 12 months. In that time, 24 out of 33 customers (73%) responded to a GuildQuality satisfaction survey, with the most recent response in October 2012.
Ultimate Gutter Guard by Southern received feedback from a customer in Pacolet, SC.
Ultimate Gutter Guard by Southern received feedback from a customer in Greenville, SC.
Ultimate Gutter Guard by Southern received feedback from a customer in Union, SC.
Ultimate Gutter Guard by Southern received feedback from a customer in Birmingham, AL.
Ultimate Gutter Guard by Southern received feedback from a customer in Union, SC.
Homebuilders, remodelers, real estate developers and home services companies pay GuildQuality for customer surveying and performance reporting. We refer to these companies as GuildQuality Members, Guildmembers, or members.
Our service helps Guildmembers monitor customer satisfaction and -- if they choose to publish survey feedback on our public website at guildquality.com -- articulate the quality of their service for prospective customers.
All of the Guildmember information we publish at guildquality.com has been provided to us either by the member (such as pictures of work and biographical information) or by their customers via one of our surveys (customer comments, performance summaries, and reviews).
All of the customer feedback that we publish is derived from the customers we survey. Our Guildmembers provide us with their customers' contact information, we conduct the surveys, they receive the feedback, and -- if they have chosen to make their feedback public -- the member's performance report is automatically updated to reflect the response. Members may choose to publish a summary of either all of their feedback or their most recent twelve months of feedback.
In addition to average performance ratings and survey statistics, GuildQuality also publishes two types of customer commentary: Comments and Reviews.
A comment has been provided by a survey respondent in response to any one of the survey questions we ask, and a member may or may not choose to publish it. Often customers provide unsolicited testimonials or compliments, and members can choose to share these comments in their published performance report.
Many Guildmembers choose to participate in our formal review process. These members have added an additional question on their survey: "If you'd like to provide a public review of your experience working with the Guildmember, please share it here." In contrast to comments, which a member selects to have published, we publish all reviews, provided they are at least 30 words long. With each review, we include a one to five star rating provided by the survey respondent.
It is important to note that GuildQuality does not endorse the qualifications of any company. We make no predictions, warranties or guarantees, expressed or implied, about the quality of any work a company on this website may provide. GuildQuality does not accept any liability whatsoever for any harm that might result from any statements presented on this website.
Prospective customers should weigh a multitude of factors when choosing the right building company, and never depend on a single source when making their decision to purchase a home or hire a contractor.
