Truland Homes
www.trulandhomes.com
9945 Spanish Fort Blvd., Suite G
Spanish Fort, AL 36527
(251) 621-0850
Average (1 reviews)
Rating Details
Jodi K. Fairhope, AL Review Apr 17, 2012 5 star rating
Truland Homes

I would highly recommend Jeff Sheerer and Truland Homes to anyone considering building a home. They exceeded all expectations. They went above and beyond everything I expected.

Comment Area Of Satisfaction Fairhope, AL Apr 17, 2012

They exceeded our expectations in all areas. It was a pleasure to go through the process of building with them.

Comment Area Of Satisfaction Daphne, AL Mar 12, 2012

I was most satisfied with their timeliness in regards to my questions or concerns.

Comment Area Of Satisfaction Daphne, AL Dec 03, 2011

The house was truly custom. I made changes even after we agreed on the floorplan and Geoff and his guys made it happen.

Comment Area Of Satisfaction Daphne, AL Dec 03, 2011

I was most satisfied with the customer service. It was awesome, and the communication was excellent. Anytime I called them they got right back to me.

Comment Area Of Satisfaction Daphne, AL Dec 03, 2011

I was most satisfied with how they made themselves available to come fix any issues.

Guildmember since 2011

As a GuildQuality Guildmember, Truland Homes relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Truland Homes in Daphne, AL; Fairhope, AL; and Spanish Fort, AL.

In this report, Truland Homes has published a summary of the customer feedback they've received since they joined GuildQuality in July 2011. In that time, 12 out of 19 customers (63%) responded to a GuildQuality satisfaction survey, with the most recent response in May 2012.

Recent Activity

Truland Homes received feedback from a customer in Spanish Fort, AL.

05/10/12

Truland Homes received feedback from a customer in Fairhope, AL.

04/17/12

Truland Homes received feedback from a customer in Fairhope, AL.

03/13/12

Truland Homes received feedback from a customer in Daphne, AL.

03/12/12

Truland Homes received feedback from a customer in Fairhope, AL.

03/09/12

About GuildQuality and our Guildmembers

Homebuilders, remodelers, real estate developers and home services companies pay GuildQuality for customer surveying and performance reporting. We refer to these companies as GuildQuality Members, Guildmembers, or members.

Our service helps Guildmembers monitor customer satisfaction and -- if they choose to publish survey feedback on our public website at guildquality.com -- articulate the quality of their service for prospective customers.

All of the Guildmember information we publish at guildquality.com has been provided to us either by the member (such as pictures of work and biographical information) or by their customers via one of our surveys (customer comments, performance summaries, and reviews).

Surveys, Comments and Reviews

All of the customer feedback that we publish is derived from the customers we survey. Our Guildmembers provide us with their customers' contact information, we conduct the surveys, they receive the feedback, and -- if they have chosen to make their feedback public -- the member's performance report is automatically updated to reflect the response. Members may choose to publish a summary of either all of their feedback or their most recent twelve months of feedback.

In addition to average performance ratings and survey statistics, GuildQuality also publishes two types of customer commentary: Comments and Reviews.

A comment has been provided by a survey respondent in response to any one of the survey questions we ask, and a member may or may not choose to publish it. Often customers provide unsolicited testimonials or compliments, and members can choose to share these comments in their published performance report.

Many Guildmembers choose to participate in our formal review process. These members have added an additional question on their survey: "If you'd like to provide a public review of your experience working with the Guildmember, please share it here." In contrast to comments, which a member selects to have published, we publish all reviews, provided they are at least 30 words long. With each review, we include a one to five star rating provided by the survey respondent.

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It is important to note that GuildQuality does not endorse the qualifications of any company. We make no predictions, warranties or guarantees, expressed or implied, about the quality of any work a company on this website may provide. GuildQuality does not accept any liability whatsoever for any harm that might result from any statements presented on this website.

Prospective customers should weigh a multitude of factors when choosing the right building company, and never depend on a single source when making their decision to purchase a home or hire a contractor.

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