I chose them for their reputation. They advertise on WMAL. I did research on them, and was convinced.
Member Profile
Thompson Creek is exactly what you've been looking for! Read more
Buying replacement windows, doors, siding and gutter protection can be a difficult process at best. At Thompson Creek we make it easy to get the quality you want at the price you want to pay. We offer quality products manufactured at our own local Maryland factory direct to you at significant savings. Our products are backed by the best warranty, the best service and best reputation in the Washington DC area. We look forward to earning your business.
Guildmaster Award Winner
2010 Guildmaster With Distinction
2011 Guildmaster With Distinction
GuildQuality Partner Affiliations Remodeling's Big50
Affiliations
GuildQuality
National Association of the Remodeling Industry
Home Builders Association of Maryland
ENERGY STAR
Better Business Bureau
Inc. 5000
2008 Qualified Remodeler Top 500
Building Performance Institute
Extreme Makeover Home Edition
National Fenestration Rating Council
Northeast Window and Door Association
2009 Qualified Remodeler Top 500
Remodeling Magazine - Remodeling 550
EPA Lead-Safe Certified Firm
2008 Torch Award Winner, Marketplace Excellence, BBB Greater MD
DiversityBusiness.com Top Business 2008
Angie's List - 2010 Super Service Award
2010 Qualified Remodeler Top 500
Customer Feedback Summary
Recent Reviews & Published Comments
I was most satisfied with the product. It's an incredible value. The workmanship and materials are top notch. It's a solid product.
I had an excellent experience, so I would not change a thing.
When they came out, they had their laptop where they show you the products right then and there. I was satisfied with that.
I chose Thompson Creek because I had heard a lot of their advertisements on the radio.
Everyone did a very good job.
I was very satisfied with everything - it all went very smoothly.
Reputation and product.
No complaint.
Your installation crew was very professional. They were on time and completed the work within two hours!The quality control manager stayed with the crew until the work was completed and the site was cleaned up.The material used was top notch. I would recommend Thompson Creek to anyone who is considering improvements on their home.
Windows maybe next year. After this experience, we are definitely going to obtain an estimate from and probably choose Thompson Creek.
Local company with knowledgeable staff and excellent products.
I chose Thompson Creek because they had done work for me before.
I was very satisfied with everything - it was all just really well done.
I chose Thompson Creek because it was local along with the reputation, recommendation, price and product.
I was most satisfied with the people that I talked with and that came to my house, everyone was terrific.
I chose Thompson Creek because they were local.
The installers provided exceptional service.
I was very satisfied with everything - everything was perfect.
We love our new windows and sliding glass door.
Reputation for being the best.
I was impressed by the professionalism of the installers. They worked hard all day and did a great job, including cleanup.
Reputation, and the annual anniversary sale was the "straw that broke the camel's back".
quality, superb customer service and the fact that Thompson Creek is 110% American Made =)
We chose them after hearing advertisements from TV and radio. We also had previous work done and continued using them for following work projects.
We had previous work done of siding which turned out great. The previous work done by them helped to influence our decision to use them again.
Previous work done by them was helpful in making our decision to use them again.
Someone recommended them to us.
The salesperson's knowledge and the way he presented the products left us satisfied. We were planning on getting other estimates but after he demonstrated the quality of the windows, we decided not to.
Thompson Creek's pricing and warranties are very good
Guildmember since 2009
As a GuildQuality Guildmember, Thompson Creek Windows relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Thompson Creek Windows in Silver Spring, MD; Alexandria, VA; Bowie, MD; Washington, DC; Gaithersburg, MD; Springfield, VA; Rockville, MD; Columbia, MD; Fairfax, VA; Arlington, VA; and 304 other cities in Maryland, Virginia and District of Columbia.
In this report, Thompson Creek Windows has published a summary of the customer feedback they've received since they joined GuildQuality in July 2009. In that time, 8892 out of 11950 customers (74%) responded to a GuildQuality satisfaction survey, with the most recent response in May 2012.
Recent Activity
Thompson Creek Windows received feedback from a customer in Reston, VA.
Thompson Creek Windows received feedback from 2 customers.
Thompson Creek Windows received feedback from 2 customers.
Thompson Creek Windows received feedback from a customer in Annapolis, MD.
Thompson Creek Windows received feedback from 5 customers.
2012 Guildmaster Application
Thompson Creek Windows is a candidate for a 2012 Guildmaster Award.
The Guildmaster Awards recognize exemplary service among home builders, remodelers,
developers, and home services contractors.
Click here
to review this year's qualifications.
To be eligible for consideration, Thompson Creek Windows must survey all
of their customers.
The review period for this member is closed.
