The Wills Company, Inc.
It was a pleasure to deal with the Wills company, they were very professional, prompt, and had quality men come out to do all of the repairs that were required for the job. Overall, I was very satisfied.
Member Profile
www.thewillscompany.com
6606 Charlotte Pike, Suite 201
Nashville,
TN
37209
(615) 352-1228
FacebookTwitterLinkedIn The Wills Company is an award-winning, residential, design/build remodeling and handyman firm located in West Nashville. Their projects range from whole house to single room remodels, and they maintain those and other houses throughout their community with a lifetime approach. The Wills Company specializes in designing projects according to their clients' budgets at a fixed-cost. They are also Nashville's first company in the industry to have a company-wide certification in the best, energy efficient, building, and maintenance practices. The Wills Company's co-owners, Ridley Wills and Wendell Harmer, pioneered the design/build industry in Nashville over 20 years ago and are nationally recognized leaders. Call today, (615) 352-1228! Read more
Guildmaster Award Winner
2009 Guildmaster
2010 Guildmaster
2011 Guildmaster With Distinction
GuildQuality Partner Affiliations Remodelers Advantage Remodeling's Big50 daily5Remodel
Affiliations
GuildQuality
National Association of the Remodeling Industry
Chrysalis Award
Home & Garden Television
Better Business Bureau
Customer Feedback Summary
300 out of 420 customers responded to a survey
Likely to Recommend
Clean & Safe
Communication
Concern For Needs
Construction Quality
Creative Solutions
Employees & Subcontractors
Dust & Dirt Control
Expected Completion
Overall Experience
Post-job Clean Up
PM Communication
Problem Resolution
Punchlist
Responsive Design
Selections Process
Trust
Professional & Organized
Recent Reviews & Published Comments
We would use them again and they did a great job.
The promptness, professionalism, and ability to address the issue we had.
Courtesy and professionalism in everything
It was a very complicated job. They took on a job that would scare away most companies.
The Wills Company, Inc.
I was very pleased with The Wills Company. We gave them a tough job and they figured out how to do it. They went beyond what the original scope of the project was since it was necessary. It was great.
The Wills Company, Inc.
Our whole house renovation done by The Wills Company, Inc. was done professionally from the architect all the way to the subcontractors. The communication from the Wills Company was great from beginning to end, and the completion date was spot on without making any shortcuts. We would recommend The Wills Company to anyone who wants their home renovated with care and compassion, wants people they can trust to follow through, and who likes communication from beginning to end of the remodel.
Their communication with us and the subcontractors were outstanding and their openess to call or e-mail them anytime. Also, their professionalism on-site and their hiring of great subcontractors.
They're a reliable company and they do quality work. I trust them.
The Wills Company, Inc.
I had a very serious problem. I called them and they came right way. They fixed it and said if it didn't work they would come back and make sure to try something else. They had a plan A and a plan B.
The Wills Company, Inc.
The Wills Company, Inc. does what they say they'll do. They'll do it when they promised to do it. Their work is above standard and above quality in all regards. I am a happy customer.
The Wills Company, Inc.
I have used Wills for several jobs now and I know what ever the task the find the scource that can handle the job. They are always responsive and I know when I can them that I will get a good bid and a quality job done on the schedule we both agree to.
The Wills Company, Inc.
Eric Larance and Chad Clark from the Wills Co were great to work with and did a great job in repairing my home which was damaged in the May 2010 Flood.
The work was done correctly, efficiently and on time. I felt like the workers were very professional and good.
They were all very professional and got their work done. I appreciated it. The whole thing worked out very well.
They made it easy and fast and I love how PROFESSIONAL every one was.
EVeryone who I dealt with was just great! I will be using your company again and again!
The Wills Company, Inc.
From beginning to end, I had a great experience. Their follow up was exception. They met every exception. I enjoyed working with them and can't wait to work with them in the future.
The Wills Company, Inc.
It was easy to work with Eric and the Wills Company on this project. They got the project done right the first time. I feel like I can trust the people at the Wills Company to get the job done.
The accurate estimates, the prompt and excellent work, and the knowledge that you are truly in "good hands" with the Wills Company.
I appreciate being able to rely on them to find the most reliable contractors to get the job done.
They found even more cost effective ways to solve the problem and came in well under the estimate they gave me.
I have been most satisfied with their professionalism.
Their prompt service, knowledge, and courtesy
Follow up and work and Dave was outstanding, Dave White is the reason I use this company, otherwise I would have switched to a different company.
It was efficient and professional.
We have had good experiences with all Wills employees.
Response time, scope of knowledge and capabilities, respectful attitude and actions.
Professionalism. I felt like I could trust them in my home and that they would do the best job.....and they did.
They've done a perfectly great job. I'd want you to put superior job rating for all of the questions. I hope they'll come back next time I call them, which will be soon.
Guildmember since 2008
As a GuildQuality Guildmember, The Wills Company, Inc. relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of The Wills Company, Inc. in Nashville, TN; Brentwood, TN; Franklin, TN; Bellevue, TN; and Nashvilel, TN.
In this report, The Wills Company, Inc. has published a summary of the customer feedback they've received since they joined GuildQuality in February 2008. In that time, 300 out of 420 customers (71%) responded to a GuildQuality satisfaction survey, with the most recent response in February 2012.
Recent Activity
Via Twitter: Simple Savings http://t.co/jvTGwAsJ
02/07/12
The Wills Company, Inc. received feedback from 3 customers.
02/06/12
The Wills Company, Inc. received feedback from a customer in Nashville, TN.
02/06/12
The Wills Company, Inc. received feedback from a customer in Nashville, TN.
02/04/12
Via Twitter: Design Details Do Make a Difference http://t.co/GBgu6hbv
02/02/12
2012 Guildmaster Application
The Wills Company, Inc. is a candidate for a 2012 Guildmaster Award.
The Guildmaster Awards recognize exemplary service among home builders, remodelers,
developers, and home services contractors.
Click here
to review this year's qualifications.
To be eligible for consideration, The Wills Company, Inc. must survey all
of their customers.
If you are a recent customer of The Wills Company, Inc. and have not yet
received a customer satisfaction survey, please let us know.
We need your feedback in order to conduct a thorough review of The Wills Company, Inc.'s application.