The Wills Company is an award-winning, residential, design/build remodeling and handyman firm located in West Nashville. Their projects range from whole house to single room remodels, and they maintain those and other houses throughout their community with a lifetime approach. The Wills Company specializes in designing projects according to their clients' budgets at a fixed-cost. They are also Nashville's first company in the industry to have a company-wide certification in the best, energy efficient, building, and maintenance practices. The Wills Company's co-owners, Ridley Wills and Wendell Harmer, pioneered the design/build industry in Nashville over 20 years ago and are nationally recognized leaders. Call today, (615) 352-1228! Read more
Guildmaster Award Winner
2009 Guildmaster
2010 Guildmaster
2011 Guildmaster With Distinction
2012 Guildmaster
GuildQuality Partner Affiliations Remodelers Advantage Remodeling's Big50 daily5Remodel
Affiliations
GuildQuality
National Association of the Remodeling Industry
Chrysalis Award
Home & Garden Television
Better Business Bureau
We are moving to Nashville from another state and have been going through the renovation process remotely and I have had the utmost confidence that Ridley and the rest of the staff are dealing with the process with care and attention. Every time we have hit an roadblock in the process, it has been resolved with thoroughness and thoughtfulness and with the way we live in mind.
We have been clients of the Wills Company for several years, and we recommend them for any project, big or small. They are the best in everything they do.
We have dealt with Will's Handyman for several years now. Every project is dealt with in a timely fashion, and they make every effort to follow the project through to completion.
We found the Wills Company to be prompt and courteous. They check in frequently with you and really care about their work and customers. We are very pleased with our results. You will be too.
It was a pleasure to deal with the Wills company, they were very professional, prompt, and had quality men come out to do all of the repairs that were required for the job. Overall, I was very satisfied.
We would use them again and they did a great job.
The promptness, professionalism, and ability to address the issue we had.
Courtesy and professionalism in everything
It was a very complicated job. They took on a job that would scare away most companies.
I was very pleased with The Wills Company. We gave them a tough job and they figured out how to do it. They went beyond what the original scope of the project was since it was necessary. It was great.
Our whole house renovation done by The Wills Company, Inc. was done professionally from the architect all the way to the subcontractors. The communication from the Wills Company was great from beginning to end, and the completion date was spot on without making any shortcuts. We would recommend The Wills Company to anyone who wants their home renovated with care and compassion, wants people they can trust to follow through, and who likes communication from beginning to end of the remodel.
Their communication with us and the subcontractors were outstanding and their openess to call or e-mail them anytime. Also, their professionalism on-site and their hiring of great subcontractors.
They're a reliable company and they do quality work. I trust them.
I had a very serious problem. I called them and they came right way. They fixed it and said if it didn't work they would come back and make sure to try something else. They had a plan A and a plan B.
The Wills Company, Inc. does what they say they'll do. They'll do it when they promised to do it. Their work is above standard and above quality in all regards. I am a happy customer.
I have used Wills for several jobs now and I know what ever the task the find the scource that can handle the job. They are always responsive and I know when I can them that I will get a good bid and a quality job done on the schedule we both agree to.
Eric Larance and Chad Clark from the Wills Co were great to work with and did a great job in repairing my home which was damaged in the May 2010 Flood.
The work was done correctly, efficiently and on time. I felt like the workers were very professional and good.
They were all very professional and got their work done. I appreciated it. The whole thing worked out very well.
They made it easy and fast and I love how PROFESSIONAL every one was.
EVeryone who I dealt with was just great! I will be using your company again and again!
From beginning to end, I had a great experience. Their follow up was exception. They met every exception. I enjoyed working with them and can't wait to work with them in the future.
It was easy to work with Eric and the Wills Company on this project. They got the project done right the first time. I feel like I can trust the people at the Wills Company to get the job done.
The accurate estimates, the prompt and excellent work, and the knowledge that you are truly in "good hands" with the Wills Company.
I appreciate being able to rely on them to find the most reliable contractors to get the job done.
They found even more cost effective ways to solve the problem and came in well under the estimate they gave me.
I have been most satisfied with their professionalism.
Their prompt service, knowledge, and courtesy
Follow up and work and Dave was outstanding, Dave White is the reason I use this company, otherwise I would have switched to a different company.
It was efficient and professional.
As a GuildQuality Guildmember, The Wills Company, Inc. relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of The Wills Company, Inc. in Nashville, TN; Brentwood, TN; Franklin, TN; New York, NY; Nashville1, TN; Nashvilel, TN; and Bellevue, TN.
In this report, The Wills Company, Inc. has published a summary of the customer feedback they've received since they joined GuildQuality in February 2008. In that time, 333 out of 469 customers (71%) responded to a GuildQuality satisfaction survey, with the most recent response in May 2012.
The Wills Company, Inc. received feedback from a customer in Nashville, TN.
The Wills Company, Inc. received feedback from a customer in Nashville, TN.
The Wills Company, Inc. received feedback from a customer in New York, NY.
The Wills Company, Inc. received feedback from a customer in Nashville, TN.
The Wills Company, Inc. received feedback from a customer in Nashville, TN.
The Wills Company, Inc. is a candidate for a 2012 Guildmaster Award.
The Guildmaster Awards recognize exemplary service among home builders, remodelers,
developers, and home services contractors.
Click here
to review this year's qualifications.
To be eligible for consideration, The Wills Company, Inc. must survey all
of their customers.
The review period for this member is closed.
Homebuilders, remodelers, real estate developers and home services companies pay GuildQuality for customer surveying and performance reporting. We refer to these companies as GuildQuality Members, Guildmembers, or members.
Our service helps Guildmembers monitor customer satisfaction and -- if they choose to publish survey feedback on our public website at guildquality.com -- articulate the quality of their service for prospective customers.
All of the Guildmember information we publish at guildquality.com has been provided to us either by the member (such as pictures of work and biographical information) or by their customers via one of our surveys (customer comments, performance summaries, and reviews).
All of the customer feedback that we publish is derived from the customers we survey. Our Guildmembers provide us with their customers' contact information, we conduct the surveys, they receive the feedback, and -- if they have chosen to make their feedback public -- the member's performance report is automatically updated to reflect the response. Members may choose to publish a summary of either all of their feedback or their most recent twelve months of feedback.
In addition to average performance ratings and survey statistics, GuildQuality also publishes two types of customer commentary: Comments and Reviews.
A comment has been provided by a survey respondent in response to any one of the survey questions we ask, and a member may or may not choose to publish it. Often customers provide unsolicited testimonials or compliments, and members can choose to share these comments in their published performance report.
Many Guildmembers choose to participate in our formal review process. These members have added an additional question on their survey: "If you'd like to provide a public review of your experience working with the Guildmember, please share it here." In contrast to comments, which a member selects to have published, we publish all reviews, provided they are at least 30 words long. With each review, we include a one to five star rating provided by the survey respondent.
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