They listened to all of my worries and requests and handled the roadblocks in the most professional manner possible. There were no unanticipated problems during the work.
Member Profile
Happiness has many faces—it’s a family enjoying dinner in a spacious, comfortable kitchen. It’s a homeowner whose project is remodeled in just two weeks, efficiently, on budget, and problem free. It’s the couple who transforms an outdated bathroom into a luxurious retreat. Read more
Since 1977, The Kitchen Master of Naperville has provided outstanding design and craftsmanship to DuPage County and Illinois homeowners. Our nationally published, award-winning design team includes designers who bring integrity and beauty to the design and remodeling process. Our professional employee installation team allows us to minimize our use of subcontractors, providing homeowners with a complete and efficient installation service. It’s our commitment to excellence that fashions exquisite rooms to fit your lifestyle, rooms that make you happy.
Guildmaster Award Winner
2010 Guildmaster With Distinction
2011 Guildmaster With Distinction
Affiliations
GuildQuality
National Association of the Remodeling Industry
National Kitchen and Bath Association
Better Business Bureau
Bath & Kitchen Buying Group
EPA Lead-Safe Certified Firm
Customer Feedback Summary
Recent Reviews & Published Comments
The quality of workmanship in ALL areas of this project is outstanding. Issues were addressed in a timely manner, and were corrected properly. Simply the best!
Totally satisfied with Kitchenmaster. The experience was awesome.
ALL AREAS. They were terrific.
They were on schedule, very professional, and clean. All of the coordination's of efforts went well.
Very professional and excellent workmanship
I thought they were great and If I decide to redo my bathroom I'll call them. They were superb.
The quality of their work was exceptional and they were trustworthy. I didn't worry about having them in my house. They came here when they said they would and left when they said they would. They paid attention to details.
The quality of the workmanship was outstanding and it was completed in a very timely manner.
Project was completed very close to the completion date. Staff answered all of our questions even if it meant they needed to do a little research. Very cooperative to get the job completed professionally.
We were very pleased with everything. There was not one glitch or one thing that we were displeased with. We would definitely recommend them to anybody.
They didn't fall short of my expectations. They actually exceeded my expectations.
There were a few things they had to do that were outside of a normal job and they were able to perform without any trouble at all.
I would highly recommend them. They are a little on the expensive side, but it's worth the investment. They are very coordinated and well thought through. They also communicated very well with us and corrected any issues in a timely manner.
They knew what the end result needed to be and how to achieve it. They were able to foresee problems that we didn't when undertaking the project.
I was very pleased with how accommodating they were, they always kept me informed. They've also been terrific about resolving any issues since the job.
The designer and the installer were both excellent.
This is the second time I've used the Kitchen Master. I have always been satisfied.
They worked on my kitchen thirteen years ago and I still get compliments on it today. The job that they did on my bathroom is equally excellent.
Perfectionists in workmanship, work area was kept completely clean with no interference in our lifestyle during the project. We especially appreciate working with Joe K. because he comes up with amazing ideas when we draw a blank, and goes above and beyond searching for tiles, designs and colors that are perfect. We were very pleased with Mike, and all of the specialists that worked in our bathroom and kitchen, they were very professional and knew what they were doing. The finished product was perfect. Ted and all of the professionals at Kitchen Master have earned our trust in their integrity as well, as we felt quite comfortable leaving our home while they worked.
We have worked with Kitchen Master twice and they consistently exceed our expectations. The prices are a bit high, but we would use Kitchen Master again. We would love to see painting included in the services provided
The professionalism was great, and all the contractors were all incredible to work with. We had no trouble functioning in the home while construction was going on.
They put the plan together that had our input and followed through with it immaculately.
They stayed on schedule and did excellent work. They had everything planned out to the last detail.
I hope they are doing very well, because they did very well by me. People are always admiring my kitchen, and so I give them the Kitchen Master's card.
The personnel. Brian was very knowledgeable. All the employees there communicated expertly with us. It was done very quickly, and it was done very well. I get compliments on my kitchen all the time.
Everything was perfect.
Guildmember since 2009
As a GuildQuality Guildmember, The Kitchen Master relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of The Kitchen Master in Naperville, IL; Aurora, IL; Carol Stream, IL; Lisle, IL; Wheaton, IL; Downers Grove, IL; Glen Ellyn, IL; North Aurora, IL; Winfield, IL; Hillside, IL; and 7 other cities in Illinois.
In this report, The Kitchen Master has published a summary of the customer feedback they've received since they joined GuildQuality in September 2009. In that time, 52 out of 61 customers (85%) responded to a GuildQuality satisfaction survey, with the most recent response in February 2012.
Recent Activity
The Kitchen Master received feedback from a customer in Aurora, IL.
The Kitchen Master received feedback from a customer in Naperville, IL.
The Kitchen Master received feedback from a customer in Naperville, IL.
The Kitchen Master received feedback from a customer in Carol Stream, IL.
The Kitchen Master received feedback from a customer in Naperville, IL.
2012 Guildmaster Application
The Kitchen Master is a candidate for a 2012 Guildmaster Award.
The Guildmaster Awards recognize exemplary service among home builders, remodelers,
developers, and home services contractors.
Click here
to review this year's qualifications.
To be eligible for consideration, The Kitchen Master must survey all
of their customers.
If you are a recent customer of The Kitchen Master and have not yet
received a customer satisfaction survey, please let us know.
We need your feedback in order to conduct a thorough review of The Kitchen Master's application.
