I was most satisfied with the quality of the workmanship. They were fast ,clean, and timely.
Member Profile
Taylor Construction Company specializes in replacement windows, Ultimate Gutter Guard, vinyl siding, bathroom relining and eShield. Read more
Since 1969, Taylor Construction has been one of Metro Atlanta's largest and most well-known home improvement companies. Our skilled, specialized technicians are fully certified to perform quality home improvement installations. This means that you can be confident that your project is being handled by the most knowledgeable staff around. Not only do we install quality, energy-efficient building products, we are also dedicated to improving the beauty and value of your home while saving you money.
Affiliations
GuildQuality
ENERGY STAR
Better Business Bureau
EPA Lead-Safe Certified Firm
Customer Feedback Summary
Of 244 customers surveyed, 196 responded
Likely to Recommend
Clean & Safe
Construction Quality
Problem Resolution
Sales Knowledge
Value
Work Done Right
Recent Reviews & Published Comments
I am satisfied with the quality of their work and the responsiveness of their staff.
Taylor Construction
I needed a project done and I researched the market. Joe, at Taylor Construction came out and gave me an estimate and a time frame. He delivered and Taylor Construction delivered with the contractors that did my job. I am a totally 100% satisfied customer.
The area where I was most satisfied with Taylor Construction was with the construction and the delivery time. They told me what they would do and they did it.
The two men who came out to install our gutters were very polite, fast, & efficient!
I would like to recognize Brett and the financing people at Taylor Construction for their exceptional service.
The area where I was most satisfied with Taylor Construction was with the product. We were very pleased with the gutters and the windows that we received.
Taylor Construction
Taylor Construction was very knowledgeable about their products, very professional and prompt. They followed a budget and did not go over. They worked with us to reduce any costs, and provided the work in a timely manner. They even finished early on both of our projects! They have a very courteous staff and went above and beyond what we expected to make sure that we were satisfied. They lowered our energy bill by 40%! We were very pleased. We have and would recommend them for any home improvement projects. Very professional. Great workmanship, and the installation crew was very respectful of our home and our family.
Brad Alexander, he did a wonderful job. He is very friendly, he has a good sense of humor and he is very down to earth. He must really love his job!
There was actually a lot of things: Alexander was very friendly, prompt and knowledgeable. The gutters work really really well. We've had a huge decrease in our electric bill since the insulation was put in the attic.
They were professional, they knew what they were talking about and they came in and did their job and cleaned up and left.
Taylor Construction
Their people knew what they were talking about. They were informed, and informative about the product. Pete [salesman] was able to work with me on pricing. They came out and did the job. I am very satisfied overall.
I would like to recognize the head of the crew, Marcelo, for his exceptional service; he was excellent. He did a great job. He kept me informed on what was going on. I would also like to recognize Brett Copeland, the salesperson, for his exceptional service.
I am overall satisfied with Taylor Construction. They had a good presentation, they worked with me on financing, and the installers were in and out in no time. Taylor Construction did a good job. They were very professional and hardworking and they got the work done in a timely manner.
Taylor Construction
I was thoroughly happy with everything Taylor Construction did and with the professional manner they did it in. They kept the job site clean during and after they completed the work. Taylor Construction did a wonderful job.
I would like to recognize Peter at Taylor Construction for his exceptional service.
Taylor Construction
Taylor Construction has excellent workmanship and materials. The installation was timely and professional. The installers and staff worked hard to get my project done correctly and with minimal invasion in my home and routine.
The installer, Chuck, and the salesman, Brian Collins, were both excellent.
Taylor Construction
Working with Taylor Construction was pleasant, all-around. Everything from the very first phone call to the completion was excellent. We couldn't have asked for a better experience Our contact with their staff's personalities and dealing with the workers was very nice. We very much appreciated their honesty and professionalism.
Marcello, our project manager was an unbelievable fellow. He was so hardworking. He kept everything running smoothly and was super accommodating and helpful .Peter was also very nice.
Taylor Construction
Nobody else has their product and we don't have to worry about things getting in there, but if something does get in, Taylor will come clean it. Their work was very professional, clean, and they were respectful and we have had no problems with our gutters, they are awesome.
I wanted the house to visually look the same. They were able to match the color of the house perfectly.
Great customer service, they kept me appraised of everything that was going on.
I was most satisfied by the quality of installation and the quality of the product itself. The job was done quickly, and the crew were always on time.
Taylor Construction
First of all my name is Margaret Harvey-Everett. The experience I had with Taylor Construction is one that I wlll never forgot and will be expressing to my family and friends the excellent job that they complete for me. They were honest, professional and advised me up front with the step that will take place to complete my job. The job was completed in a efficient and timely manner and all materials were cleaned up and taken away. I am so thrilled with my new windows and plan to let your know about this wonderful company. You should give them a try. Sincerely, Margaret Harvey-Everett...Jonesboro, GA 30236
Taylor Construction
We found Taylor Construction very professional, honest, and efficient. Taylor's representative was a joy to work with. We feel like they exhibited a very high quality of workmanship. We have great windows now.
Taylor Construction
Taylor Construction was very prompt and professional. They did everything they promised they would do in the time frame that they stated. I would definitely use Taylor Construction again If I needed to.
I was most satisfied with the quick job completion. They came when they said they would and got the job done that same day.
Taylor Construction
There are less expensive companies out there, but the quality you get from Taylor Construction adheres to what you pay for it. You pay the price but you get the very best.
I was mot satisfied with the quality of the workmanship. The installers were terrific; they were very pleasant and respectful of my family, and their knowledge was impeccable. The salespeople who came to the house were top notch, very knowledgeable. I'm happy with pretty much the whole package.
Photos
Showing 1-15 of 15
Guildmember since 2011
As a GuildQuality Guildmember, Taylor Construction relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Taylor Construction in Marietta, GA; Atlanta, GA; Lawrenceville, GA; Stone Mountain, GA; Roswell, GA; Alpharetta, GA; Acworth, GA; Decatur, GA; Norcross, GA; Stockbridge, GA; and 56 other cities in Georgia.
In this report, Taylor Construction has published a summary of the customer feedback they've received since they joined GuildQuality in July 2011. In that time, 196 out of 244 customers (80%) responded to a GuildQuality satisfaction survey, with the most recent response in November 2011.
Recent Activity
Taylor Construction received feedback from a customer in Lawrenceville, GA.
12/13/11