Member Report:
20 Responses
Response Rate:
95.2%
Dates:
01/10/2009 - 09/25/2009

In this report, TR Building & Remodeling has published all ratings for the following selected questions that were provided by customers surveyed since January 2009. Since then, 20 out of 21 customers responded to a GuildQuality satisfaction survey, with the most recent response in September 2009.

Percentage of people who answered "Yes" to "Yes or No" questions

  • 94.4%
    Easier Than Expected
  • 100%
    Letter of Recommendation
  • 100%
    Recommend Member

Percentage of people who answered "Satisfied" or "Extremely Satisfied"

  • 100%
    Budget
  • 100%
    Clean & Safe
  • 100%
    Communication
  • 100%
    Construction Quality
  • 100%
    Employees & Subcontractors
  • 100%
    Expertise
  • 100%
    Problem Resolution
  • 100%
    Professional & Organized
  • 100%
    Punchlist
  • 100%
    Schedule
  • 100%
    Trust
  • 100%
    Value

Customer comments selected by the member for inclusion in this report

  • TR Building & Remodeling understood the level and quality I expected, and I was 100% satisfied with the end result. There' not much more anyone could ask for. The entire experience was wonderful from start to finish.I would use the same team for any furture projects and well as recommend them highly to anyone embarking on a renovation of any scope or level of difficulty. - Feb 25, 2009 in New Canaan, CT

    Area Of Satisfaction

  • I had the best experience with TR Building & Remodeling and I can trust them which I find important! - Jan 24, 2009 in Stamford, CT

    I appreciated how either Rick or Todd checked all the work on a daily basis. I always knew who was coming to my house and when they were to arrive. if there was ever a time change I was notified right away. - Jan 21, 2009 in New Canaan, CT

    My wife and I were very satisfied by the work of TR Building & Remodeling. The workmen they used were first rate professionals and the quality of work was top class. I would highly recommend TR Building & Remodeling. Regards, Prashant Kolluri - Jan 21, 2009 in Cos Cob, CT

    Everything was great, Todd and Rick are amazing!! - Jan 16, 2009 in Stamford, CT

    They were great, I absolutely loved working with them. I will definitely use them again. - Jan 15, 2009 in Norwalk, CT

    TR Building & Remodeling was very professional. Their principles were present and on my job supervising the work. I like to understand the details and they took the time to explain to me how things would work . They were creative in solving issues or problems. I would highly recommend Rick, Todd and their firm to others - Jan 12, 2009 in Darien, CT

    Additional Comment