Showing feedback for Branch Name: Seattle

Member Report:
125 Responses
Response Rate:
74.0%
Dates:
12/18/2009 - 07/27/2010

In this report, System Pavers has published all ratings for the following selected questions that were provided by customers surveyed since December 2009. Since then, 125 out of 169 customers responded to a GuildQuality satisfaction survey, with the most recent response in July 2010.

Percentage of people who answered "Yes" to "Yes or No" questions

  • 95.7%
    Recommend Member
  • 98.3%
    Meet Expectations?

Percentage of people who answered "Satisfied" or "Extremely Satisfied"

  • 93.9%
    Construction Quality
  • 94.8%
    Schedule
  • 94.8%
    Installation Crew
  • 91.7%
    Problem Resolution

Customer comments selected by the member for inclusion in this report

  • The entire job was done with great quality and on time. We are very happy with the work. - Jun 07, 2010 in Bellevue, WA

    We are just really happy with the way it looks. We have been getting a lot of comments from the neighbors. - Mar 15, 2010 in Woodinville, WA

    The quality of the work is outstanding. It's just gorgeous. - Mar 13, 2010 in Tukwila, WA

    The attentiveness of John Weaver, his good communication of status of the project, the cleanliness of the job site at the end of the day, all say a lot towards the professional and dedication of system pavers to perform great work. - Mar 01, 2010 in Bellevue, WA

    The crew that did the work were incredible.. quailty work and workmanship.. really professional.. - Feb 03, 2010 in Mercer Island, WA

    The overall project seemed to really move ahead as it should. I was a superintendent on building the biggest building in the world, so I have some background on what should and shouldn't be done. Everything seemed to run real well, I couldn't complain about anything at all. They didn't do anything that I didn't agree with - I would say they were doing real well. - Jan 29, 2010 in Everett, WA

    They were very accessible. - Jan 22, 2010 in Redmond, WA

    Professional attitude and responsiveness of Mike Mayfield, Eric Turnbull, and Stephanie in the office. - Jan 13, 2010 in Issaquah, WA

    We are very happy with the look of our driveway. Drainage has been great. - Jan 01, 2010 in Snohomish, WA

    They exceeded all of our expectations and the appearance looks wonderful. - Dec 21, 2009 in Seattle, WA

    Area Of Satisfaction

  • We love the end result very much. - Jun 04, 2010 in Woodinville, WA

    We love the completed project. - Apr 07, 2010 in Redmond, WA

    VERY satisfied customer.. - Feb 03, 2010 in Mercer Island, WA

    Overall, they were outstanding! - Jan 22, 2010 in Redmond, WA

    Additional Comment

  • Many neighbors have stopped by to comment on the beautiful job. - Jun 01, 2010 in Mukilteo, WA

    Current Referrals

  • Everyone did an exceptional job all the way through. - Mar 16, 2010 in Woodinville, WA

    Everyone here has been far better than anyone I have dealt with at any other place. Most people in business don't go out of their way as these people did. - Dec 19, 2009 in Vashon, WA

    Recognize Excellence

  • Crew was amazing! Worked extremely hard and minimized damage to garden and lawn. - Feb 05, 2010 in Renton, WA

    Very organized! - Jan 29, 2010 in Everett, WA

    Installation Crew

  • Absolutely! - Jan 29, 2010 in Everett, WA

    Clean & Safe

  • Eric Turnbull, the field supervisor, resolved problems promptly, thoroughly, and fairly. - Jan 13, 2010 in Issaquah, WA

    Problem Resolution