Showing feedback for Branch Name: Denver

Member Report:
57 Responses
Response Rate:
72.2%
Dates:
12/18/2009 - 07/15/2010

In this report, System Pavers has published all ratings for the following selected questions that were provided by customers surveyed since December 2009. Since then, 57 out of 79 customers responded to a GuildQuality satisfaction survey, with the most recent response in July 2010.

Percentage of people who answered "Yes" to "Yes or No" questions

  • 94.6%
    Recommend Member
  • 89.1%
    Meet Expectations?

Percentage of people who answered "Satisfied" or "Extremely Satisfied"

  • 89.3%
    Construction Quality
  • 93.0%
    Schedule
  • 87.7%
    Installation Crew
  • 92.3%
    Problem Resolution

Customer comments selected by the member for inclusion in this report

  • I will recommend them to anyone. The crew did a great job and cleaned up very well. - Jun 02, 2010 in Denver, CO

    I have been extremely pleased. I just hope that someday I have a lot more money to do the driveway. I look forward to that day. - Jan 06, 2010 in Aurora, CO

    Additional Comment

  • The finished product is beautiful. - Jun 02, 2010 in Denver, CO

    The speed in which they finished the project. They were very good workers. They even moved a tree for me. They left the project all picked up and clean. - May 24, 2010 in Lakewood, CO

    Speed at which the job was completed and the communication was great. Things were taken care of really quick. - Mar 19, 2010 in Littleton, CO

    I think just the overall finished product was just even better & more presentable than what I had envisioned. It's even better than I expected! - Jan 06, 2010 in Aurora, CO

    Area Of Satisfaction

  • The installation crew did a great job. They were wonderful workers and I can't say enough good things about them. - Feb 11, 2010 in Littleton, CO

    The crew was great. It was a big job and they did the best they could when tidying up in the afternoon. - Jan 16, 2010 in Littleton, CO

    I think Bob Hall and Mitch Golden. I thought they were very attentive to the whole situation. Also the crew they had here was very good. Ya know, there was no smoking and no standing around on cell phones. I've had a lot of work done here at my home and I felt like Jose (the boss) had a finger on every one of his crew members and they really kept moving. - Jan 06, 2010 in Aurora, CO

    Recognize Excellence

  • Ya know, I haven't come across anything that I've been dissatisfied with. I've been extremely pleased with the whole project! - Jan 06, 2010 in Aurora, CO

    Area For Improvement

  • It's really more than I expected! - Jan 06, 2010 in Aurora, CO

    Meet Expectations?

  • I am delighted to refer anyone I come across, including my clients, to Brandon.It's easy when everything is perfect. It tells the tale of a person or company when there is a problem and how they handle it. I will choose the better company that solves any problems with a smile every time and pass them on to my valued clients. - Jan 04, 2010 in Greenwood Village, CO

    Current Referrals