We're here to serve you, whatever your needs may be. Our office is located in Urbandale, a suburb of Des Moines, Iowa, but our team serves the entire state of Iowa. Our services range from a complete exterior remodel of your home, including new windows, siding, roofing, stone and gutters, to residing just the one side of your house that needs it. When we say we're here to serve you, we mean it.
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.
Gutter protection (150)
Windows & doors (141)
James Hardie (40)
HVAC service job (1)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.
besides hardie plank siding, we added stone to our home. and we put on a deck and gutters were replaced. i'm a detail guy, so it took several months to choose materials and colors. there are many options, and the salesperson did an excellent job of working through everything with me. the installation...
The material used to side our house was superior to the choices we received from other company's. The crew we had doing the work was a great crew and did a superb job. Everyone was professional from Brian who came out to give us a bid and show the product to the crew working on our job site. I would...
I've been involved in many commercial and residential construction projects and this was the best experience with contractor and subs. They performed exactly as described during sales. Subs were informed of job requirements and followed through. Project managed well and I believe sales/project manager...
They all did a great job.
As a GuildQuality Guildmember, Superior Exteriors relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Superior Exteriors in Urbandale, IA; West Des Moines, IA; Des Moines, IA; Clive, IA; Ankeny, IA; Altoona, IA; Johnston, IA; Adel, IA; Waukee, IA; Grimes, IA; and 34 other cities in Iowa and Oregon.
In this report, Superior Exteriors has published a summary of the customer feedback they've received since they joined GuildQuality in March 2013. In that time, 103 out of 181 customers (57%) responded to a GuildQuality satisfaction survey, with the most recent response in May 2016.
If you are a Superior Exteriors customer, and if Superior Exteriors completed work for you after March of 2013 but you haven't yet received a survey, please let us know.
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Thank you for sharing your feedback. We will send you a post card with instructions on how to confirm your review. Once we receive your confirmation, we will publish your review.