Superior Exteriors
3076 104th St.Urbandale, IA 50322(515) 727-1887

We're here to serve you, whatever your needs may be. Our office is located in Urbandale, a suburb of Des Moines, Iowa, but our team serves the entire state of Iowa. Our services range from a complete exterior remodel of your home, including new windows, siding, roofing, stone and gutters, to residing just the one side of your house that needs it. When we say we're here to serve you, we mean it.


Customer Feedback Summary

Of 102 customers surveyed, 54 responded (53%)
Value
100%
Professional & Organized
96%
Project Manager Professionalism
100%
Concern For Needs
98%
Sales Solutions
98%
Quality: Workmanship/Materials/Crew
98%
Follow Up
93%
Clean & Safe
91%
Communication
89%
Likely to Recommend
92%

Map of Recent Work

Comments All Projects
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Comments


  • comment
    Area Of Satisfaction
    Maxwell, IA
    Apr 24, 2013

    The initial contact by Tony was excellent. He knew the products that we were interested in and presented it very well. We were able to make our decision without any pressure. The crew that worked on our stone was particularly good with regard detail. The crew that put in the Hardie Board was very helpful in removing the existing Cedar Siding and loading up our son-in-law's truck. Both crews were very punctual.

    Did you find this helpful? Yes
  • comment
    Recognize Excellence
    Adel, IA
    Apr 18, 2013

    I thought Ryan Young did an excellent job himself and the people that work for him did well!

    Did you find this helpful? Yes
  • comment
    Recognize Excellence
    Urbandale, IA
    Feb 13, 2013

    The crew was great!! Ryan went out of his way to help out and oversee the project!Jeff came over even......I was impressed that he took an interest on how the project progressed each day.....very nice guy!

    Did you find this helpful? Yes
  • comment
    Concern For Needs
    Urbandale, IA
    Feb 13, 2013

    Incredible knowledge on the product and its application to my house.

    Did you find this helpful? Yes
  • comment
    Area Of Satisfaction
    Urbandale, IA
    Feb 13, 2013

    Superior Exteriors crew completed the job on time and within budget......great product installed by a great company.

    Did you find this helpful? Yes
  • comment
    Likely To Recommend
    Urbandale, IA
    Feb 13, 2013

    No one better in the state of Iowa to install James Hardie!

    Did you find this helpful? Yes
  • comment
    Follow Up
    Urbandale, IA
    Feb 13, 2013

    My salesman was there throughout the entire process. It's like he was living there.

    Did you find this helpful? Yes
  • comment
    Project Manager Professionalism
    Urbandale, IA
    Feb 13, 2013

    Ryan was great to work with......he was really awesome!

    Did you find this helpful? Yes
  • comment
    Area Of Satisfaction
    West Des Moines, IA
    Jan 23, 2013

    Quality of workmanship appears to be very good.

    Did you find this helpful? Yes
  • comment
    Area Of Satisfaction
    Clive, IA
    Jan 17, 2013

    I like the total workmanship. It was very good.

    Did you find this helpful? Yes
  • comment
    Additional Comment
    Clive, IA
    Dec 18, 2012

    We were really happy with our house, how it looks and the workmanship.

    Did you find this helpful? Yes
  • comment
    Area Of Satisfaction
    Clive, IA
    Dec 18, 2012

    I was satisfied with timeliness of the job being completed, and how nice it looks afterward.

    Did you find this helpful? Yes
  • comment
    Area Of Satisfaction
    Webster City, IA
    Dec 11, 2012

    I was most satisfied with the professional installation. The installers had excellent workmanship.

    Did you find this helpful? Yes
  • comment
    Recognize Excellence
    Urbandale, IA
    Sep 25, 2012

    I would recognize Tony Dressen our salesman. Also Ryan did a great job as well as the window installer.

    Did you find this helpful? Yes
  • comment
    Area Of Satisfaction
    Urbandale, IA
    Sep 25, 2012

    Everything was covered. Superior Exteriors did exactly what they said they would. They were on time and on budget. The construction crew was professional. The window installer was also very professional.

    Did you find this helpful? Yes
  • comment
    Recognize Excellence
    Ankeny, IA
    Sep 19, 2012

    Ryan, Nate, and Pablo were all nice.

    Did you find this helpful? Yes
  • comment
    Area Of Satisfaction
    Ankeny, IA
    Sep 19, 2012

    They were easy to get along with. They were easy to work with for the most part, and they were quick. They seemed knowledgeable up until the last part where the soffit was not painted.

    Did you find this helpful? Yes
  • comment
    Area Of Satisfaction
    Ankeny, IA
    Jul 31, 2012

    Attention to detail and speed of completion.

    Did you find this helpful? Yes
  • comment
    Area Of Satisfaction
    ankeny, IA
    Jul 17, 2012

    The crew was here and done. I didn't see anyone take a bathroom or lunch break. They came prepared to work, and they worked. Being a retired Master Sergeant in the army, I can sympathize with that work ethic.

    Did you find this helpful? Yes
  • comment
    Area Of Satisfaction
    ANKENY, IA
    May 02, 2012

    The sales people and the crew were great.

    Did you find this helpful? Yes
More Comments

GuildQuality Partner Affiliations

  • James Hardie Preferred Remodeler

Affiliations

  • GuildQuality
  • James Hardie Preferred Remodeler
GuildQuality Member
Guildmember
Since 2013

Types of Work

  • Gutter protection (71)
  • Gutters (71)
  • Roof (71)
  • Siding (71)
  • Windows & doors (71)
  • HVAC service job (1)

Recent Activity

  • 10/09/14 Superior Exteriors received feedback from a customer in Urbandale, IA.
  • 9/24/14 Superior Exteriors received feedback from a customer in Greenfield, IA.
  • 9/09/14 Superior Exteriors received feedback from a customer in Ankeny, IA.
  • 9/03/14 Superior Exteriors received feedback from 2 customers.
  • 8/21/14 Superior Exteriors received feedback from a customer in Kellogg, IA.

More about Superior Exteriors

As a GuildQuality Guildmember, Superior Exteriors relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Superior Exteriors in West Des Moines, IA; Urbandale, IA; Ankeny, IA; Clive, IA; Des Moines, IA; Altoona, IA; Adel, IA; Grimes, IA; Johnston, IA; Waukee, IA; and 17 other cities in Iowa..

In this report, Superior Exteriors has published a summary of the customer feedback they've received since they joined GuildQuality in March 2013. In that time, 54 out of 102 customers (53%) responded to a GuildQuality satisfaction survey, with the most recent response in October 2014.