Superior Exteriors
3076 104th St.Urbandale, IA 50322(515) 727-1887

We're here to serve you, whatever your needs may be. Our office is located in Urbandale, a suburb of Des Moines, Iowa, but our team serves the entire state of Iowa. Our services range from a complete exterior remodel of your home, including new windows, siding, roofing, stone and gutters, to residing just the one side of your house that needs it. When we say we're here to serve you, we mean it.


Customer Feedback Summary

Of 151 customers surveyed, 85 responded (56%)
Value
99%
Professional & Organized
96%
Project Manager Professionalism
97%
Concern For Needs
99%
Sales Solutions
98%
Quality: Workmanship/Materials/Crew
96%
Follow Up
94%
Clean & Safe
91%
Communication
90%
Likely to Recommend
94%

Map of Recent Work

Reviews & Comments Reviews Only All Projects
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Reviews & Comments

21 Ratings
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  • Superior Exteriors
    Review by John R. of Des Moines, IA
    Aug 24, 2015

    Our house looks new. The craft work looks like it will last a long time.

    Did you find this helpful? Yes
  • Superior Exteriors
    Review by David K. of Johnston, IA
    Jul 17, 2015

    I've been involved in many commercial and residential construction projects and this was the best experience with contractor and subs. They performed exactly as described during sales. Subs were informed of job requirements and followed through. Project managed well and I believe sales/project manager was more concerned with getting project done correctly and to my satisfaction than just "getting the job done".

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Newton, IA
    Jul 06, 2015

    I was most satisfied with the time in which it was completed, they were in and out.

    Did you find this helpful? Yes
  • "Recognize Excellence" comment from Newton, IA
    Jul 06, 2015

    They all did a great job.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Windsor Heights, IA
    Jul 02, 2015

    quality materials

    Did you find this helpful? Yes
  • Comment from Yale, IA
    May 04, 2015

    They cleaned up very good after they were finished with my project.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Altoona, IA
    Apr 22, 2015

    I was most satisfied with the looks and quality.

    Did you find this helpful? Yes
  • "Recognize Excellence" comment from Altoona, IA
    Apr 22, 2015

    They all did a great job, and the follow up was really good.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Johnston, IA
    Mar 30, 2015

    I feel the Superior Exterior went above and beyond to achieve my satisfaction. We are very pleased with our windows installation and residing. Both the windows crew and siding crew were very easy to work with.

    Did you find this helpful? Yes
  • "Recognize Excellence" comment from Johnston, IA
    Mar 30, 2015

    We were in a unique and frustrating situation. We had originally planned to go with someone else for siding and windows. I had already gotten measurements and researched the windows I wanted for my home. We ended up switching to Superior Exteriors - who willingly took on the job despite not being a window brand that usually worked on nor had they completed their own measurements. I am beyond pleased with their workmanship. With the number of windows we had, we were told it would be a 1.5 day project. They ended up getting it done in one day.Furthermore, they were unaware of a door installation but, since the door was ready to be installed at our house and we were awaiting the window delivery, they got right to work. I am so very pleased with them and would immediately recommend them to anyone in need of this service.Nathan was not always the easiest to get ahold of via email, but made it very clear from the beginning that he will always return calls and get back to me in a timely manner. I found this to be the case and was very satisfied with our communication and also his patience with my multiple questions.The siding crew was very professional and we enjoyed having them at our house. Overall, we are beyond pleased with our experience.

    Did you find this helpful? Yes
  • "Recognize Excellence" comment from Clive, IA
    Mar 19, 2015

    Ryan was great to work with and get issues taken care of Barb was excellent in handling the money end of all of it

    Did you find this helpful? Yes
  • "Lead Source" comment from Cumming, IA
    Feb 16, 2015

    We heard about Superior through a friend.

    Did you find this helpful? Yes
  • "Current Referrals" comment from Cumming, IA
    Feb 16, 2015

    I have given them two or three recommendations already.

    Did you find this helpful? Yes
  • "Recognize Excellence" comment from Cumming, IA
    Feb 16, 2015

    Ryan Young was amazing to work with.

    Did you find this helpful? Yes
  • Superior Exteriors
    Review by John H. of Cumming, IA
    Feb 16, 2015

    They made it so easy for us and did a great job at communicating with us throughout the project.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Panora, IA
    Feb 06, 2015

    I was most satisfied with the whole process and finished project.

    Did you find this helpful? Yes
  • "Recognize Excellence" comment from Panora, IA
    Feb 06, 2015

    I would like to recognize the crew. Ryan and Jeff did an good job, and were pleasant to work with in my project.

    Did you find this helpful? Yes
  • Superior Exteriors
    Review by Mark P. of Panora, IA
    Feb 06, 2015

    It was a wonderful job, and we have had many positive comments.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Adel, IA
    Feb 06, 2015

    The workers kept asking me if everything was being done to my satisfaction and did everything they could to complete the job on time , which they did do.

    Did you find this helpful? Yes
  • "Recognize Excellence" comment from Adel, IA
    Feb 06, 2015

    Nathan, our sales rep kept us informed of everything and the work crew performed above our expectations.

    Did you find this helpful? Yes
More Reviews & Comments

GuildQuality Partner Affiliations

  • James Hardie Elite Preferred Remodeler

Affiliations

  • GuildQuality
GuildQuality Member
Guildmember
Since 2013
Feedback Milestone
20 Consecutive Great Reviews
2015 - See more

Types of Work

  • Gutter protection (120)
  • Gutters (120)
  • Roof (120)
  • Siding (120)
  • Windows & doors (120)
  • HVAC service job (1)

Recent Activity

  • 8/26/15 Superior Exteriors received feedback from a customer in Clive, IA.
  • 8/24/15 Superior Exteriors received feedback from a customer in Des Moines, IA.
  • 8/06/15 Superior Exteriors received feedback from a customer in Waukee, IA.
  • 7/17/15 Superior Exteriors received feedback from a customer in Johnston, IA.

More about Superior Exteriors

As a GuildQuality Guildmember, Superior Exteriors relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Superior Exteriors in West Des Moines, IA; Urbandale, IA; Clive, IA; Des Moines, IA; Ankeny, IA; Altoona, IA; Adel, IA; Johnston, IA; Newton, IA; Waukee, IA; and 28 other cities in Iowa and Oregon.

In this report, Superior Exteriors has published a summary of the customer feedback they've received since they joined GuildQuality in March 2013. In that time, 85 out of 151 customers (56%) responded to a GuildQuality satisfaction survey, with the most recent response in August 2015.