Stearns Design Build
Stearns Design Build
www.stearnsdesignbuild.com
2151 Harvey Mitchell Pkwy #219
College Station, TX 77840
(979) 696-0524
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Bringing Old-Fashioned Craftsmanship into a Modern Context Read more

Our goal is to continually learn, improve and grow in our understanding and appreciation of craftsmanship, relationship and service. This pervasive sense of quality and attention to detail allows us to create spaces that honor the old and celebrate the new, in natural harmony with each other. We craft raw materials into beautiful projects that respect tradition, while providing a modern quality of life in balance with the natural environment.

Customer service is the hallmark of our business. Honesty, integrity, and craftsmanship are the pillars on which we rest our reputation. At the same time, we seek to make the process of building or remodeling a family's home fun and exciting.

Unlike other types of construction, our craft is not done on an impersonal job site; it is done in our clients' homes. It is an honor to be invited into a family's home to perform our work. We reflect that honor by creating highly individualized designs, giving uncompromising attention to detail, maintaining clean work areas and respectful attitudes, and keeping projects on schedule.

Guildmaster Award Winner 2010 Guildmaster With Highest Distinction
2011 Guildmaster With Highest Distinction

GuildQuality Partner Affiliations Remodelers Advantage

Affiliations GuildQuality
National Association of the Remodeling Industry
National Association of Home Builders
U.S. Green Building Council
National Kitchen and Bath Association
Texas Association of Builders
Better Business Bureau

Likely to Recommend
98%
Employees & Subcontractors
100%
Construction Quality
98%
Clean & Safe
100%
Design Function
97%
PM Professionalism
98%
Value Received
98%
Average (2 reviews)
Rating Details
Comment Additional Comment Bryan, TX Jan 17, 2012

Stearns Design Build has high standards. They have a good quality of work. Stearns is committed and communicative. They also have a very neat construction method.

Wayne W. College Station, TX Review Dec 23, 2011 5 star rating
Stearns Design Build

I had options to do some work myself with guidance and expertise as needed. Employees were courteous and helpful. Also, regular reviews and options were discussed to avoid over budget.

Chris F. Bryan, TX Review Dec 08, 2011 5 star rating
Stearns Design Build

We were pleased with the quality of the work and the professionalism. The installation crew and the builder who owns the company were good. The finished product is attractive and it much improved the use of the room that they worked on. It's being re-decorated so that the room will become the focal point. We are very pleased.

Comment Area Of Satisfaction Bryan, TX Dec 08, 2011

I was satisfied with the timeliness, quality of work, materials, and professionalism.

Comment Improvement Suggestion College Station, TX Feb 27, 2011

Since you exceeded my expectations, I can't think of anything I would change. You guys are awesome.

Comment Area Of Satisfaction College Station, TX Feb 27, 2011

We were very careful when we decided to replace the siding on our house. We received quotes from several reputable contractors in the BSC area. We choose Stearns because they gave us the most comprehensive information. They were also the highest bid—but not because they had inflated prices, rather because they were intent on doing the job right. Other contractors wanted to slap siding on top of what was already there. We knew that was not the best way to or correct way to do the job. And they presented opportunities to go green. We never felt as though they were trying to push any products or upscale the job for profit. They just provided us with all available alternatives and let us choose what works best for us.They also kept us informed throughout the entire process. We knew when to expect them to be working. If they encountered other unforeseen problems along the way, they kept us informed and we discussed the best solution for our needs. We had pets that had to be relocated to areas of the house where they were not working. Each day they let us know what to expect. We had garden beds with plants that could not easily be relocated. They worked carefully to ensure the plants were preserved.Most impressive was how clean they kept the work area. Any materials they used were kept together and they never left any trash around our house. Everyone we talked with was polite, responsive, courteous and respectful. They answered all our questions.Thanks for a wonderful experience.

Comment Area Of Satisfaction College Station, TX Jan 27, 2011

The workman were very professional and courteous, and the quality of the work was great.

Comment Area Of Satisfaction COLLEGE STATION, TX Jul 01, 2010

We appreciate Eleazar being conscientious about the appearance of the work site. Melissa understood our taste and made good recommendations. We definitely appreciate the commitment to green building.

Comment Remodeling Concerns College Station, TX May 04, 2010

budget is generally the biggest concern. SDB helped us to find a plan that fit our needs and our budget

Comment Area Of Satisfaction College Station, TX May 04, 2010

the SDB staff is its strongest asset. they are knowledgeable and courteous. they have a way of making you feel like their most important customer. they know their jobs and they perform them well.

Comment Additional Comment College Station, TX Dec 01, 2009

We were all very pleased with the results and the manner in which it was done. Everybody that we came in contact with was extremely nice and helpful. I am just happy with what they did.

Comment Improvement Suggestion College Station, TX Dec 01, 2009

I don't have any suggestions for them. They exceeded my expectations.

Comment Remodeling Concerns Bryan, TX Oct 30, 2009

I had concerns about disruptions and the length of time and they answered all of my questions.

Comment Area Of Satisfaction Bryan, TX Oct 30, 2009

I was most satisfied with the care they took in actually doing the project. They kept the rest of the house really clean. They were aware of the surroundings and didn't demolish things that needed to be kept.

Comment Remodeling Concerns College Station, TX Oct 22, 2009

I was worried about how much impact this change would have to my household. The Stearns team worked with me to help me schedule everything to lower that impact.

Comment Area Of Satisfaction College Station, TX Oct 22, 2009

Rod was great as the onsite project manager! He was thorough and responsive.Hugh was great with his ideas in helping with planning.Overall, I love the results of the job. There's not a thing I would change with the results.

Comment Area Of Satisfaction College Station, TX Aug 21, 2009

All issues that necessarily arise with construction were handled promptly and professionally.

Comment Sales Attentiveness College Station, TX Mar 28, 2009

Professional, friendly, patient and energetic. I could reach Gina 24/7 during the project so she provided outstanding customer service.

Comment PM Problem Resolution College Station, TX Mar 28, 2009

I would say that Eleazar is a fantastic employee and good ambassador for your business. He is the face on the work site, always smiling, asking the right questions and making sure the customer is aware of issues and decisions that need to be made. He and Gina came up with creative solutions that tied up the loose ends and then he put them into action. Overall 5 star!!!

Comment PM Communication College Station, TX Mar 28, 2009

Eleazar is great. Not only does he communicate effectively, he is really pleasant, even in the morning!

Comment Additional Comment Bryan, TX Jan 21, 2009

In aggregate, we were well pleased with our experience working with Stearns Design Build. Hugh Stearns is an excellent manager who insists on quality work and is fully dedicated to serving his clients. We are pleased with the outcome of our renovations.

Comment Remodeling Concerns Bryan, TX Jan 21, 2009

Timliness of the work. We were delighted that the footprint of the hands on renovation was light and with a minimum of disruption to our daily activities.

Comment Remodeling Concerns College Station, TX Sep 08, 2008

It was just a paint job and they came out and did it quickly and well.

Comment Remodeling Concerns Bryan, TX Aug 30, 2008

None. We have used Stearns Construction faithfully for years -- and will continue to do so.

Comment Area Of Satisfaction Bryan, TX May 19, 2008

I was most satisfied with the customer service, cleanliness, and corrections Stearns Design Build provided.

Guildmember since 2008

As a GuildQuality Guildmember, Stearns Design Build relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Stearns Design Build in College Station, TX; Bryan, TX; and Navasota, TX.

In this report, Stearns Design Build has published a summary of the customer feedback they've received since they joined GuildQuality in January 2008. In that time, 43 out of 47 customers (92%) responded to a GuildQuality satisfaction survey, with the most recent response in January 2012.

Recent Activity

Stearns Design Build received feedback from a customer in Bryan, TX.

01/17/12

Stearns Design Build received feedback from a customer in College Station, TX.

12/23/11

Stearns Design Build received feedback from a customer in Bryan, TX.

12/13/11

Stearns Design Build received feedback from a customer in Bryan, TX.

12/08/11

Via Twitter: #ows, #zuccotti in Egypt, they were not kicked out of the Tahrir Square. Are things more brutal in America than in Egypt?

11/15/11

2012 Guildmaster Application

Stearns Design Build is a candidate for a 2012 Guildmaster Award. The Guildmaster Awards recognize exemplary service among home builders, remodelers, developers, and home services contractors. Click here to review this year's qualifications.

To be eligible for consideration, Stearns Design Build must survey all of their customers.

If you are a recent customer of Stearns Design Build and have not yet received a customer satisfaction survey, please let us know. We need your feedback in order to conduct a thorough review of Stearns Design Build's application.

About GuildQuality and our Guildmembers

Homebuilders, remodelers, real estate developers and home services companies pay GuildQuality for customer surveying and performance reporting. We refer to these companies as GuildQuality Members, Guildmembers, or members.

Our service helps Guildmembers monitor customer satisfaction and -- if they choose to publish survey feedback on our public website at guildquality.com -- articulate the quality of their service for prospective customers.

All of the Guildmember information we publish at guildquality.com has been provided to us either by the member (such as pictures of work and biographical information) or by their customers via one of our surveys (customer comments, performance summaries, and reviews).

Surveys, Comments and Reviews

All of the customer feedback that we publish is derived from the customers we survey. Our Guildmembers provide us with their customers' contact information, we conduct the surveys, they receive the feedback, and -- if they have chosen to make their feedback public -- the member's performance report is automatically updated to reflect the response. Members may choose to publish a summary of either all of their feedback or their most recent twelve months of feedback.

In addition to average performance ratings and survey statistics, GuildQuality also publishes two types of customer commentary: Comments and Reviews.

A comment has been provided by a survey respondent in response to any one of the survey questions we ask, and a member may or may not choose to publish it. Often customers provide unsolicited testimonials or compliments, and members can choose to share these comments in their published performance report.

Many Guildmembers choose to participate in our formal review process. These members have added an additional question on their survey: "If you'd like to provide a public review of your experience working with the Guildmember, please share it here." In contrast to comments, which a member selects to have published, we publish all reviews, provided they are at least 30 words long. With each review, we include a one to five star rating provided by the survey respondent.

Important Information about choosing a Builder, Remodeler, or Contractor

It is important to note that GuildQuality does not endorse the qualifications of any company. We make no predictions, warranties or guarantees, expressed or implied, about the quality of any work a company on this website may provide. GuildQuality does not accept any liability whatsoever for any harm that might result from any statements presented on this website.

Prospective customers should weigh a multitude of factors when choosing the right building company, and never depend on a single source when making their decision to purchase a home or hire a contractor.

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