Abby Roloff was a wonderful help with all sorts of things. She was very attentive with what we needed and what we wanted. She was great!
Member Profile
For over 30 years, our award winning Florida building and remodeling company has been dedicated to high quality construction in Charlotte County, Florida. Today, we are recognized for quality and experience within the Florida building industry. This has been earned by years of commitment to the local community. Read more about the journey we started in 1981 below. Read more
Affiliations
GuildQuality
National Association of Home Builders
Florida Home Builders Association
Customer Feedback Summary
Published Comments
Their ability to follow through with what they say they are going to do.
They are a high quality local contractor and I respect their reputation.
I thought that the company was extremely helpful and they were fairly flexible when they needed to be and I thought that was good. I was impressed with the attitudes of all their people, they were all professional and got along together well.
I don't, however I've recommended them to a couple of people who they know about.
One was Larry himself , the other two were the foreman,Jeremy, and Abby,
They were very, very good.
Knowledge and customer relations and a real positive attitude.
Confidence in Larry.
If they ever need a local recommendation they should defiantly give me a call, we just had a very positive experience with them.
Jeremy was great.
Their integrity,dependable, and honest.
We know the owners a little and they are wonderful people, the quality and the reputation they have within the community.
Not really. They were all pretty good.
Their workers.
Patience.
Pleasant experience with Abby.
Jim and Abby, Lewis and his singing riendwere sweethearts.
Reputation and Workmanship
Client does not wish to participate in the survey.
Client has already participated in several surveys for Sandstar and does not wish to be called again.
I would like to know when they will start working for me.
Some of the people have been great, others terrible.
"Bob was very professional, easy to work with and his follow-up and support of the project was outstanding".
"A very positive experience. No complaints"
"We are extremely,extremely happy with Sandstar...we have told friends about our experience..We are kept well informed of the progress. Everything is going extremely well, we are very happy"
N/A; "we haven't gotten to that stage yet" (home is still in building process)
N/A; "I can't answer truthfully, as I am not well aware of latest techniques"
Regarding #14: "this kind of project is never easy" "We were generally very pleased with sandstar"
"there was a lot of employee turnover and we had to take the initiative to call them and get things done"
Guildmember since 2004
As a GuildQuality Guildmember, SandStar Custom Kitchen & Baths relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of SandStar Custom Kitchen & Baths in Punta Gorda, FL; Port Charlotte, FL; and Davenport, FL.
In this report, SandStar Custom Kitchen & Baths has published a summary of the customer feedback they've received since they joined GuildQuality in November 2004. In that time, 23 out of 31 customers (74%) responded to a GuildQuality satisfaction survey, with the most recent response in September 2007.
