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<title>GuildQuality: Customer Comments for Toll Brothers South Carolina</title>
<link>http://www.guildquality.com/profile/sabal-homes/rss</link>
<description><![CDATA[GuildQuality: Customer Comments for Toll Brothers South Carolina]]></description>
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<title>1-Star Review from George H. in Murrells Inlet, SC - Dec 08, 2022</title>
<description><![CDATA[&#9733; Disingenuousness of the organization in SC that we dealt with.<br>Review from George H.]]></description>
<link>?review=1450298</link>
<pubDate>Thu, 08 Dec 2022 04:18:30 -0500</pubDate>
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<title>1-Star Review in Murrells Inlet, SC - Dec 02, 2022</title>
<description><![CDATA[&#9733; Worst builder I have bought a house from. And I have bought 3 new houses in my life.<br>]]></description>
<link>?review=1447935</link>
<pubDate>Fri, 02 Dec 2022 15:21:59 -0500</pubDate>
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<title>5-Star Review from Andrew F. in Johns Island, SC - Nov 29, 2022</title>
<description><![CDATA[&#9733;&#9733;&#9733;&#9733;&#9733; Great communication.<br>Review from Andrew F.]]></description>
<link>?review=1446161</link>
<pubDate>Tue, 29 Nov 2022 14:25:45 -0500</pubDate>
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<title>3-Star Review from Jody B. in Murrells Inlet, SC - Nov 27, 2022</title>
<description><![CDATA[&#9733;&#9733;&#9733; Overall satisfied but still have some outstanding issues with new house with slow resolution.<br>Review from Jody B.]]></description>
<link>?review=1445060</link>
<pubDate>Sun, 27 Nov 2022 19:52:50 -0500</pubDate>
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<title>4-Star Review from Robert M. in Myrtle Beach, SC - Nov 23, 2022</title>
<description><![CDATA[&#9733;&#9733;&#9733;&#9733; Anyone can build and sell a house, its the post purchase service that sets different builders apart.  So far Toll Brothers has been very responsive in any matters that arose during the pre close walk throughs and issues post close.  This is the service I expect from a national builder and one of the reasons I chose Toll Brothers.  Work force shortages have hit every industry, any issues that I have had to date due to inexperienced trades (sub contractor) have been resolved or are scheduled to be resolved.  Most builders would just leave you in the wind to fix these issues on your own, warranty or not.<br>Review from Robert M.]]></description>
<link>?review=1444469</link>
<pubDate>Wed, 23 Nov 2022 15:00:31 -0500</pubDate>
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<title>5-Star Review from Abhirath P. in Simpsonville, SC - Oct 15, 2022</title>
<description><![CDATA[&#9733;&#9733;&#9733;&#9733;&#9733; Yes. I've known Toll Brothers in California and South Carolina. I would recommend because of: good quality home design, materials, staff. Professional delivery. Smart choice of location. You can't go wrong if you missed out on any aspects of doing your research and weighing pros/cons when dealing with Toll Brothers.<br>Review from Abhirath P.]]></description>
<link>?review=1426381</link>
<pubDate>Sat, 15 Oct 2022 23:24:08 -0400</pubDate>
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<title>1-Star Review from Paul E. in Charleston, SC - Aug 13, 2022</title>
<description><![CDATA[&#9733; My advise to prospective buyer would be RUN.<br>Review from Paul E.]]></description>
<link>?review=1380317</link>
<pubDate>Sat, 13 Aug 2022 13:16:44 -0400</pubDate>
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<title>2-Star Review from Edward R. in Charleston, SC - Aug 03, 2022</title>
<description><![CDATA[&#9733;&#9733; Not likely to recommend Toll Brothers as a builder nor to buy another home from this builder. Again, my house has not been completed to my satisfaction after 4 walk throughs.<br>Review from Edward R.]]></description>
<link>?review=1374260</link>
<pubDate>Wed, 03 Aug 2022 02:22:26 -0400</pubDate>
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<title>3-Star Review in Murrells Inlet, SC - Aug 02, 2022</title>
<description><![CDATA[&#9733;&#9733;&#9733; If we can get resolution on our outstanding issues I think we would rate higher and recommend Toll SC.<br>]]></description>
<link>?review=1374126</link>
<pubDate>Tue, 02 Aug 2022 20:57:36 -0400</pubDate>
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<title>4-Star Review from Stephen C. in Johns Island, SC - Jul 28, 2022</title>
<description><![CDATA[&#9733;&#9733;&#9733;&#9733; Process was good. Project manager Simmons has been excellent. Service group needs to improve communication.<br>Review from Stephen C.]]></description>
<link>?review=1371107</link>
<pubDate>Thu, 28 Jul 2022 14:34:33 -0400</pubDate>
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<title>4-Star Review from Leonard A. in Murrells Inlet, SC - Jul 20, 2022</title>
<description><![CDATA[&#9733;&#9733;&#9733;&#9733; Given that high-quality labor is in short supply, and some standards of quality are challenging to meet, and supply-chain issues- our experience with Toll Brothers Longwood Bluffs was less than we expected.<br>Review from Leonard A.]]></description>
<link>?review=1367315</link>
<pubDate>Wed, 20 Jul 2022 18:18:57 -0400</pubDate>
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<title>2-Star Review from Mark C. in Simpsonville, SC - Jul 20, 2022</title>
<description><![CDATA[&#9733;&#9733; Follow up has been a disappointment, service after the sale seems like a weak area<br>Review from Mark C.]]></description>
<link>?review=1367302</link>
<pubDate>Wed, 20 Jul 2022 17:55:52 -0400</pubDate>
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<title>2-Star Review in Murrells Inlet, SC - Jul 18, 2022</title>
<description><![CDATA[&#9733;&#9733; I would recommend to my friend that they consider another builder. We do like the overall design of the home but there are too many workmanship issues with the home. We realize with a new home you will encounter some issues but we have experienced an excessive amount. It seems to be a lack of attention to detail and accountability of the workers performing the work. All bathroom counter tops and bathtub surfaces have scratches. All bathroom mirrors have scratches. The master bath shower tile had chips in a couple of tiles. The exhaust fan in the upstairs bath is excessively noisy. The upstairs bathroom sink drain line had a leak and was not properly plumbed. The faucets were loose. The vinyl siding over the garage door is uneven and some of the exterior trim still needs painted. The staircase going upstairs have scratches in the wood stringers. The kitchen cabinets had a section with blemishes in the finish. There is a temporary dam of stone and rocks at the back of the house which still needs removed.<br>]]></description>
<link>?review=1365924</link>
<pubDate>Mon, 18 Jul 2022 16:25:18 -0400</pubDate>
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<title>2-Star Review from Max S. in Murrells Inlet, SC - Jul 12, 2022</title>
<description><![CDATA[&#9733;&#9733; This will really depend on how the process finishes up. We still have our 11 month "warrant" check. Depending on that is handled and completed would probably change this answer. However, the post 30 day "warranty" has not been the greatest or easiest to get completed.<br>Review from Max S.]]></description>
<link>?review=1362925</link>
<pubDate>Tue, 12 Jul 2022 20:13:24 -0400</pubDate>
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<title>4-Star Review from Edward N. in Simpsonville, SC - Jun 15, 2022</title>
<description><![CDATA[&#9733;&#9733;&#9733;&#9733; Toll Brothers is one of the better builders in this area. That’s why we are a little disappointed with the lack of material availability and some of the sub contract work<br>Review from Edward N.]]></description>
<link>?review=1350174</link>
<pubDate>Wed, 15 Jun 2022 15:24:23 -0400</pubDate>
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<title>1-Star Review from Travis K. in Greer, SC - Jun 09, 2022</title>
<description><![CDATA[&#9733; Build quality is subpar, customer service has been poor, and follow ups for repairs have been non-existent.<br>Review from Travis K.]]></description>
<link>?review=1347111</link>
<pubDate>Thu, 09 Jun 2022 13:42:21 -0400</pubDate>
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<title>5-Star Review from Mark S. in Johns Island, SC - Jun 01, 2022</title>
<description><![CDATA[&#9733;&#9733;&#9733;&#9733;&#9733; The superintendent, Simmons Mcglone, did a great job. He was very responsive.<br>Review from Mark S.]]></description>
<link>?review=1339173</link>
<pubDate>Wed, 01 Jun 2022 22:57:50 -0400</pubDate>
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<title>2-Star Review from Eileen H. in Murrells Inlet, SC - May 26, 2022</title>
<description><![CDATA[&#9733;&#9733; This is the second time I purchased a "new build."  The first was six years ago when I purchased from DR Horton.  That experience was far superior to Toll Brothers, where I felt I was being nickeled and dimed throughout the process.<br>Review from Eileen H.]]></description>
<link>?review=1336973</link>
<pubDate>Thu, 26 May 2022 17:19:35 -0400</pubDate>
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<title>1-Star Review from Edward R. in Murrells Inlet, SC - May 18, 2022</title>
<description><![CDATA[&#9733; I can not recommend Toll Brothers due to the fact that once you close on your home they tell you they will follow up on the issues, however they don’t.<br>Review from Edward R.]]></description>
<link>?review=1332872</link>
<pubDate>Wed, 18 May 2022 14:56:36 -0400</pubDate>
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<title>2-Star Review in Murrells Inlet, SC - May 14, 2022</title>
<description><![CDATA[&#9733;&#9733; We are very upset with the timeline to build our home. We felt very neglected.<br>]]></description>
<link>?review=1331163</link>
<pubDate>Sat, 14 May 2022 15:39:37 -0400</pubDate>
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<title>2-Star Review from Marsha C. in Johns Island, SC - Apr 28, 2022</title>
<description><![CDATA[&#9733;&#9733; I cannot recommend Toll Brothers at this time to my friends or family.   I  can understand that labor and supply shortages have been issues for the past year but quality is still expected.  Toll Brothers has the reputation for being a quality, luxury home builder so it was disappointing to have a building experience that seemed far from quality or luxury.  It continues to be frustrating that several issues addressed at the 30 day point have to be redone due to inferior workmanship.  Workers arrive not understanding issues and problems after effort was made to submit a detailed account of the problems.  In addition, they arrive without the necessary materials to fix the problem and say they will have to come back.  The person repairing the countertop in the bathroom stated he was not aware of chips and would be back the following Friday but never returned.  This past week, the kitchen cabinet repairman came for the second time to repair the molding at the top of the cabinet and noticed that one section of the cabinet was not properly secured to the wall and the cabinet itself was coming apart.  It just leaves a buyer wondering about the overall integrity of a newly built home.  After getting to know Simmons a little better,  I do appreciate his responsiveness and concern regarding the issues.  It is still a work in progress.<br>Review from Marsha C.]]></description>
<link>?review=1324145</link>
<pubDate>Thu, 28 Apr 2022 01:02:09 -0400</pubDate>
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<title>5-Star Review in Simpsonville, SC - Apr 22, 2022</title>
<description><![CDATA[&#9733;&#9733;&#9733;&#9733;&#9733; I highly recommend working with Denita Zozeny (Sales Consultant), Jim Cathcart (Builder) and James Fowler (Builder point of contact).  These three representatives made the experience a very positive and memorable experience. Thank you!!!<br>]]></description>
<link>?review=1322054</link>
<pubDate>Fri, 22 Apr 2022 14:45:55 -0400</pubDate>
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<title>3-Star Review from Leslie S. in Simpsonville, SC - Apr 13, 2022</title>
<description><![CDATA[&#9733;&#9733;&#9733; Generally, Toll Brothers builds nice homes. Specifically, the people that work for Toll Brothers need more training to keep the environment professional and positive.<br>Review from Leslie S.]]></description>
<link>?review=1318212</link>
<pubDate>Wed, 13 Apr 2022 22:51:33 -0400</pubDate>
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<title>5-Star Review from Nathan H. in Simpsonville, SC - Mar 24, 2022</title>
<description><![CDATA[&#9733;&#9733;&#9733;&#9733;&#9733; As you walk through life, there are people you met in life that positively change your trajectory forever.  We are beyond grateful for Toll Brothers, especially Denita, Jim, and Michael.  Not only did you make our first home a reality, you provided accommodations for our special needs son!<br>Review from Nathan H.]]></description>
<link>?review=1309361</link>
<pubDate>Thu, 24 Mar 2022 01:47:51 -0400</pubDate>
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<title>2-Star Review from Joseph K. in Murrells Inlet, SC - Mar 15, 2022</title>
<description><![CDATA[&#9733;&#9733; Missing items we paid for . Finish work is horrible! Understaffed on-site . No 30 day walk !<br>Review from Joseph K.]]></description>
<link>?review=1304223</link>
<pubDate>Tue, 15 Mar 2022 19:36:33 -0400</pubDate>
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<title>3-Star Review in Murrells Inlet, SC - Mar 09, 2022</title>
<description><![CDATA[&#9733;&#9733;&#9733; Promises made not kept. Lengthy build time   One delay after another<br>]]></description>
<link>?review=1301677</link>
<pubDate>Wed, 09 Mar 2022 16:38:41 -0500</pubDate>
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<title>2-Star Review in Murrells Inlet, SC - Feb 22, 2022</title>
<description><![CDATA[&#9733;&#9733; Toll Brothers quality of work does not support the cost of the home.<br>]]></description>
<link>?review=1294303</link>
<pubDate>Tue, 22 Feb 2022 23:01:17 -0500</pubDate>
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<title>4-Star Review from Sandra R. in Myrtle Beach, SC - Feb 22, 2022</title>
<description><![CDATA[&#9733;&#9733;&#9733;&#9733; My personal experience was okay. Minor problems. Most have been rectified<br>Review from Sandra R.]]></description>
<link>?review=1294239</link>
<pubDate>Tue, 22 Feb 2022 21:23:57 -0500</pubDate>
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<title>3-Star Review in Charleston, SC - Feb 17, 2022</title>
<description><![CDATA[&#9733;&#9733;&#9733; No<br>]]></description>
<link>?review=1291959</link>
<pubDate>Thu, 17 Feb 2022 19:51:24 -0500</pubDate>
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<title>5-Star Review from Lars H. in Simpsonville, SC - Feb 16, 2022</title>
<description><![CDATA[&#9733;&#9733;&#9733;&#9733;&#9733; Sales process was very smooth, construction manager very knowledgeable and helpful.<br>Review from Lars H.]]></description>
<link>?review=1291182</link>
<pubDate>Wed, 16 Feb 2022 15:21:44 -0500</pubDate>
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<title>5-Star Review in Simpsonville, SC - Feb 16, 2022</title>
<description><![CDATA[&#9733;&#9733;&#9733;&#9733;&#9733; I found them very helpful, honest, and considerate<br>]]></description>
<link>?review=1291121</link>
<pubDate>Wed, 16 Feb 2022 14:36:10 -0500</pubDate>
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<title>3-Star Review in Myrtle Beach, SC - Feb 15, 2022</title>
<description><![CDATA[&#9733;&#9733;&#9733; Build very slow and contractors hired are not very high quality. A myriad of mistakes and no pride in their workmanship. Finishing details show workers are not highly skilled.<br>]]></description>
<link>?review=1290479</link>
<pubDate>Tue, 15 Feb 2022 15:19:18 -0500</pubDate>
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<title>3-Star Review from Paras V. in Simpsonville, SC - Feb 14, 2022</title>
<description><![CDATA[&#9733;&#9733;&#9733; Designs are good, but quality of work is way below par<br>Review from Paras V.]]></description>
<link>?review=1289980</link>
<pubDate>Mon, 14 Feb 2022 17:13:09 -0500</pubDate>
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<title>5-Star Review from Rosemary R. in Murrells Inlet, SC - Feb 14, 2022</title>
<description><![CDATA[&#9733;&#9733;&#9733;&#9733;&#9733; From the second we walked in the model home, receptive, went through the whole house. Searched around and came back to them the next day.<br>Review from Rosemary R.]]></description>
<link>?review=1287020</link>
<pubDate>Mon, 14 Feb 2022 14:56:07 -0500</pubDate>
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<title>2-Star Review from Peter R. in Summerville, SC - Feb 11, 2022</title>
<description><![CDATA[&#9733;&#9733; Not under current conditions. Rushing, lack of oversight, unskilled tradesman without pride of work, and cutting corners prevent recommending Toll Brothers.<br>Review from Peter R.]]></description>
<link>?review=1286334</link>
<pubDate>Fri, 11 Feb 2022 15:38:18 -0500</pubDate>
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<title>5-Star Review from Ying L. in Myrtle Beach, SC - Feb 11, 2022</title>
<description><![CDATA[&#9733;&#9733;&#9733;&#9733;&#9733; My experience was really positive.<br>Review from Ying L.]]></description>
<link>?review=1286289</link>
<pubDate>Fri, 11 Feb 2022 14:43:27 -0500</pubDate>
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<title>5-Star Review from Caroline C. in Murrells Inlet, SC - Feb 10, 2022</title>
<description><![CDATA[&#9733;&#9733;&#9733;&#9733;&#9733; I would definitely recommend them and their houses, they are very nice.<br>Review from Caroline C.]]></description>
<link>?review=1285854</link>
<pubDate>Thu, 10 Feb 2022 16:05:28 -0500</pubDate>
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<title>4-Star Review from Shih C. in Simpsonville, SC - Feb 08, 2022</title>
<description><![CDATA[&#9733;&#9733;&#9733;&#9733; There are some small details that could've been done better but overall it was a good experience.<br>Review from Shih C.]]></description>
<link>?review=1284920</link>
<pubDate>Tue, 08 Feb 2022 22:53:20 -0500</pubDate>
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<title>2-Star Review from Joel R. in Simpsonville, SC - Feb 03, 2022</title>
<description><![CDATA[&#9733;&#9733; Wow.  Where do I start?  Obviously this was such a rush to close.  I still have missing plumbing, a refrigerator that has never worked, design flaws resulting in blocked cabinet, shiplap using split and chipped boards, unsanded doors that'll rip your hand open and MANY others.  The top story is painted the wrong color!  Will never do this again.<br>Review from Joel R.]]></description>
<link>?review=1282280</link>
<pubDate>Thu, 03 Feb 2022 18:07:07 -0500</pubDate>
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<title>1-Star Review from David B. in Summerville, SC - Jan 30, 2022</title>
<description><![CDATA[&#9733; Builder never provided timely updates as the progress of house build.  Given limited time to arrange for all home inspections. Fifty material problems identified before closing and builder still closed on house and said that all were repaired vice three items.<br>Review from David B.]]></description>
<link>?review=1279062</link>
<pubDate>Sun, 30 Jan 2022 10:43:35 -0500</pubDate>
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<title>1-Star Review from Patricia B. in Murrells Inlet, SC - Jan 27, 2022</title>
<description><![CDATA[&#9733; Not at this time.    Have to wait and see if punchlist gets addressed and completed.<br>Review from Patricia B.]]></description>
<link>?review=1277996</link>
<pubDate>Thu, 27 Jan 2022 22:03:03 -0500</pubDate>
</item>
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<title>3-Star Review in Simpsonville, SC - Jan 13, 2022</title>
<description><![CDATA[&#9733;&#9733;&#9733; My daughter recently bought a new home where there were numerous flaws.  Very poor builder.<br>]]></description>
<link>?review=1269928</link>
<pubDate>Thu, 13 Jan 2022 14:30:22 -0500</pubDate>
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<title>1-Star Review from Todd E. in Murrells Inlet, SC - Jan 10, 2022</title>
<description><![CDATA[&#9733; This experience has been beyond frustrating and has not met our expectations.<br>Review from Todd E.]]></description>
<link>?review=1268347</link>
<pubDate>Mon, 10 Jan 2022 20:18:45 -0500</pubDate>
</item>
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<title>3-Star Review from Otto M. in Summerville, SC - Jan 08, 2022</title>
<description><![CDATA[&#9733;&#9733;&#9733; There were many challenges in this experience. Some due to things that can’t be controlled.  Others due to poor leadership or poor decisions made from the top. Also I would expect a more high quality workmanship from an award winning luxury home builder.<br>Review from Otto M.]]></description>
<link>?review=1267514</link>
<pubDate>Sat, 08 Jan 2022 14:15:59 -0500</pubDate>
</item>
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<title>1-Star Review in Charleston, SC - Jan 04, 2022</title>
<description><![CDATA[&#9733; The overall process was disappointing. The house somehow got a certificate of occupancy with blatant violations of building code.<br>]]></description>
<link>?review=1265010</link>
<pubDate>Tue, 04 Jan 2022 15:36:36 -0500</pubDate>
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<title>2-Star Review in Simpsonville, SC - Dec 22, 2021</title>
<description><![CDATA[&#9733;&#9733; Toll Brothers presented as a high end builder and the layouts and design are fine, but the workmanship sucks. Sloppily painted, crooked electrical outlets, paint on carpets in almost every room. Jonah is a wonderful project manager who was with us during the final weeks, but the trades appeared to rush the work, using drywall screws in the outlets instead of the proper machine screws and ultimately, the home was completed weeks after promised.<br>]]></description>
<link>?review=1260307</link>
<pubDate>Wed, 22 Dec 2021 18:06:47 -0500</pubDate>
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<title>2-Star Review from Michael W. in Summerville, SC - Dec 09, 2021</title>
<description><![CDATA[&#9733;&#9733; I'm indifferent based on my experience.   Another buyer dealing with different sales staff and building supers may have a much better experience.<br>Review from Michael W.]]></description>
<link>?review=1254070</link>
<pubDate>Thu, 09 Dec 2021 19:43:53 -0500</pubDate>
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<item>
<title>1-Star Review in Charleston, SC - Dec 09, 2021</title>
<description><![CDATA[&#9733; Horrible team here in the Southeast, we closed our home out of duress after waiting 1 year and 2 months to clothes. We have entire sections of our home that are unfished, unusable, bloody handprints on interior walls, handprints on exterior walls, incomplete mechanical installations, power/lights surging when HVAC unit runs, interior trim installed on exterior doors that is moldy and rotting.  Zero of the punchlist items from our closing have been addressed. None of our drawers and cabinets in our kitchen are functioning properly, we paid for numerous upgrades such as structured wiring package that is incomplete, unusable, and not installed to spec. No other homeowner has the same severity of open items as we do and have hand a majority of punchlist items knocked out within a week of closing.<br>]]></description>
<link>?review=1253990</link>
<pubDate>Thu, 09 Dec 2021 18:11:07 -0500</pubDate>
</item>
<item>
<title>3-Star Review from Stephen B. in Murrells Inlet, SC - Dec 06, 2021</title>
<description><![CDATA[&#9733;&#9733;&#9733; There were too many mistakes and it took too long to build.<br>Review from Stephen B.]]></description>
<link>?review=1251936</link>
<pubDate>Mon, 06 Dec 2021 15:05:42 -0500</pubDate>
</item>
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<title>1-Star Review from Joseph Z. in Simpsonville, SC - Dec 02, 2021</title>
<description><![CDATA[&#9733; Will not recommend, extremely disappointed in the quality of the build, the time line to repair the existing issues in a brand new home.<br>Review from Joseph Z.]]></description>
<link>?review=1250509</link>
<pubDate>Thu, 02 Dec 2021 19:46:34 -0500</pubDate>
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<title>4-Star Review from Daniel J. in Charleston, SC - Dec 01, 2021</title>
<description><![CDATA[&#9733;&#9733;&#9733;&#9733; They need to pay attention to customer concerns and make sure the home is finished before rushing to close.<br>Review from Daniel J.]]></description>
<link>?review=1249656</link>
<pubDate>Wed, 01 Dec 2021 18:09:02 -0500</pubDate>
</item>
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<title>5-Star Review from LuAnn L. in Greer, SC - Dec 01, 2021</title>
<description><![CDATA[&#9733;&#9733;&#9733;&#9733;&#9733; I think they have great quality. Their builder, Perry, was so responsive, very attentive, and helpful!<br>Review from LuAnn L.]]></description>
<link>?review=1249585</link>
<pubDate>Wed, 01 Dec 2021 17:11:44 -0500</pubDate>
</item>
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<title>3-Star Review from Patricia E. in Murrells Inlet, SC - Nov 24, 2021</title>
<description><![CDATA[&#9733;&#9733;&#9733; With reservation as the product quality we contracted for we did not receive.<br>Review from Patricia E.]]></description>
<link>?review=1246790</link>
<pubDate>Wed, 24 Nov 2021 15:04:43 -0500</pubDate>
</item>
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<title>2-Star Review from Jonathan F. in Simpsonville, SC - Nov 22, 2021</title>
<description><![CDATA[&#9733;&#9733; Better than Ryan Homes and other bottom of the barrel builders but issues prevent us from recommending the company further.<br>Review from Jonathan F.]]></description>
<link>?review=1245587</link>
<pubDate>Mon, 22 Nov 2021 04:47:36 -0500</pubDate>
</item>
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<title>5-Star Review from Lawrence M. in Myrtle Beach, SC - Nov 17, 2021</title>
<description><![CDATA[&#9733;&#9733;&#9733;&#9733;&#9733; Was told by many friends that Toll Brothers is the top company in the building of new homes. We were looking forward to a greet experience.<br>Review from Lawrence M.]]></description>
<link>?review=1243811</link>
<pubDate>Wed, 17 Nov 2021 21:12:32 -0500</pubDate>
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<title>1-Star Review from Arthur G. in Charleston, SC - Nov 15, 2021</title>
<description><![CDATA[&#9733; We are still waiting on our items to be completed<br>Review from Arthur G.]]></description>
<link>?review=1241749</link>
<pubDate>Mon, 15 Nov 2021 02:56:44 -0500</pubDate>
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<item>
<title>1-Star Review from Matthew F. in Johns Island, SC - Nov 14, 2021</title>
<description><![CDATA[&#9733; Our home building experience was nothing like we imagined it would be. It took longer than anticipated and buyers who signed contracts well after us finished at the same time, if not before us. We understand that COVID-19 was partly to blame for some of the days, but there was little communication about the issues. We signed our initial contract in November of 2020 with a contingency for our home to be sold, even though that was not required for financing purposes. The contingency was lifted in mid-December and we were still very excited about our new home. Then, in January, we were told that the we needed to either fireproof and entire side of our home or change models because of a KNOWN issue to Toll, but not disclosed to us. Fireproofing that wall would have forced us to have no windows in our living room. The other models we did not care for and were smaller. We eventually decided to move lots and models to accomodate our needs. This caused us to move up twenty-five thousand dollars just in the base price of our home. We asked for you to help us out more on the pricing becuase of the known issue and were given nothing. Living in this neighborhood was what we wanted to do, so we did it. This should have been foreshadowing of all the issues we were about to encounter over the next ten months, some of which are still ongoing.<br>Review from Matthew F.]]></description>
<link>?review=1241606</link>
<pubDate>Sun, 14 Nov 2021 01:31:00 -0500</pubDate>
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<title>2-Star Review from Miles E. in Simpsonville, SC - Nov 12, 2021</title>
<description><![CDATA[&#9733;&#9733; We love our new home but we find the craftsmanship to be poor and lazy regarding door installation, trim, concrete, paint, tile work, & landscaping.<br>Review from Miles E.]]></description>
<link>?review=1241296</link>
<pubDate>Fri, 12 Nov 2021 19:21:43 -0500</pubDate>
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<title>5-Star Review from Kenneth M. in Simpsonville, SC - Nov 12, 2021</title>
<description><![CDATA[&#9733;&#9733;&#9733;&#9733;&#9733; They were very easy to work with, and they answered my questions right away.<br>Review from Kenneth M.]]></description>
<link>?review=1241113</link>
<pubDate>Fri, 12 Nov 2021 14:30:26 -0500</pubDate>
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<title>2-Star Review from Robert M. in Murrells Inlet, SC - Nov 11, 2021</title>
<description><![CDATA[&#9733;&#9733; Major miscommunication and lack of communication.<br>Review from Robert M.]]></description>
<link>?review=1240877</link>
<pubDate>Thu, 11 Nov 2021 18:24:12 -0500</pubDate>
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<title>1-Star Review from Anthony D. in Myrtle Beach, SC - Nov 10, 2021</title>
<description><![CDATA[&#9733; Numerous items in need of repair or replacement. Not responsive to concerns.<br>Review from Anthony D.]]></description>
<link>?review=1240223</link>
<pubDate>Wed, 10 Nov 2021 18:03:54 -0500</pubDate>
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<item>
<title>2-Star Review in Johns Island, SC - Nov 10, 2021</title>
<description><![CDATA[&#9733;&#9733; The sales team was exceptional to work with, but, the building process and quality are why I would not recommend Toll Brothers.<br>]]></description>
<link>?review=1239974</link>
<pubDate>Wed, 10 Nov 2021 14:38:02 -0500</pubDate>
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<item>
<title>2-Star Review from Thomas S. in Johns Island, SC - Nov 01, 2021</title>
<description><![CDATA[&#9733;&#9733; We were told that this house was a quick build that would be ready in June. We just closed in October and the house was not ready when we closed. About 6 weeks of construction were lost since the piping was installed backwards on 3 of 4 houses in a row. This resulted in the concrete slabs needing to be cut up, pipes moved and an engineer having to certify that the slab was sound enough after pouring new concrete into the holes. Also, the showers had surrounds when they were supposed to be tiled. All drywall had to be removed and replace with "wet" drywall before tiling.<br>Review from Thomas S.]]></description>
<link>?review=1234413</link>
<pubDate>Mon, 01 Nov 2021 16:29:06 -0400</pubDate>
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<title>5-Star Review from Hannah S. in Johns Island, SC - Oct 21, 2021</title>
<description><![CDATA[&#9733;&#9733;&#9733;&#9733;&#9733; Even through we have all had crazy year everything that went in to building a home with Toll Brothers was so smooth!!!<br>Review from Hannah S.]]></description>
<link>?review=1229241</link>
<pubDate>Thu, 21 Oct 2021 14:54:55 -0400</pubDate>
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<title>3-Star Review from David V. in Murrells Inlet, SC - Oct 20, 2021</title>
<description><![CDATA[&#9733;&#9733;&#9733; We agreed to buy a spec home at the asking price from Toll Brothers in Longwood Bluffs, SC. The home was not completed on the dates established by Toll Brothers. We closed on 28 September. To date - We still have open construction items to date. Items that would take very few man hours to complete. But no trades come to complete their work.<br>Review from David V.]]></description>
<link>?review=1228882</link>
<pubDate>Wed, 20 Oct 2021 17:03:41 -0400</pubDate>
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<title>1-Star Review from Jonathan M. in Greer, SC - Oct 18, 2021</title>
<description><![CDATA[&#9733; The salesman would tell us something then his manager would say no, we can’t do that.   If management will not stand behind the salesperson, can we trust anything he says??  

The selections made at the design center were not uploaded to the builder’s plans.  Then when this error was caught, the solution was that WE had to write a letter to management to explain THEIR error.<br>Review from Jonathan M.]]></description>
<link>?review=1227240</link>
<pubDate>Mon, 18 Oct 2021 13:52:33 -0400</pubDate>
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<title>3-Star Review from James P. in Johns Island, SC - Oct 13, 2021</title>
<description><![CDATA[&#9733;&#9733;&#9733; Horrible on the sales side<br>Review from James P.]]></description>
<link>?review=1211982</link>
<pubDate>Wed, 13 Oct 2021 14:06:53 -0400</pubDate>
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<title>5-Star Review from Zachary R. in Johns Island, SC - Oct 12, 2021</title>
<description><![CDATA[&#9733;&#9733;&#9733;&#9733;&#9733; My experience with Toll Brothers was overall excellent. They truly made building my first home enjoyable and as easy as possible. Design Day was awesome! So many options to choose from, really made it a custom home throughout. Construction manager Simons McGlone and his assistant, Ben, were exceptional. They both were transparent throughout the process, providing realistic completion dates and were very responsive to any issues that presented themselves. Kathy Jordan and Elizabeth Brown were amazing as well. They made the entire process that much easier. They were positive and a delight to talk to when I would stop by the office to check on the house. Sarah Tompkins-Cantrell was a tremendous help on design day. She was extremely patient and fun to work with. Design Day was a stream-lined process thanks to her. I highly recommend building with Toll Brothers.<br>Review from Zachary R.]]></description>
<link>?review=1211232</link>
<pubDate>Tue, 12 Oct 2021 14:27:34 -0400</pubDate>
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<title>5-Star Review from Janet W. in Murrells Inlet, SC - Oct 11, 2021</title>
<description><![CDATA[&#9733;&#9733;&#9733;&#9733;&#9733; Our Toll Brothers home is a quality build with the design and options we wanted without compromise. The team from sales to superintendent to mortgage is super-responsive and easy to work with. We are very pleased.<br>Review from Janet W.]]></description>
<link>?review=1210747</link>
<pubDate>Mon, 11 Oct 2021 16:24:12 -0400</pubDate>
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<item>
<title>Review from Kristin S. in Charleston, SC - Oct 11, 2021</title>
<description><![CDATA[ To be determined.  There are still pending items that need to be addressed which is why I have held off completing this survey.  That said I will recommend Zach Carmel the supervisor and realize a lot of the issues I am about to outline are out of his control.  That said I am not happy with the way some of these items that Toll considers upgrades cost and with what I have received.<br>Review from Kristin S.]]></description>
<link>?review=1210587</link>
<pubDate>Mon, 11 Oct 2021 13:55:47 -0400</pubDate>
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<title>2-Star Review from Vinny A. in Murrells Inlet, SC - Oct 11, 2021</title>
<description><![CDATA[&#9733;&#9733; No I honestly can’t. I have underlining issues still unresolved from the final walkthrough and I,m coming up on 30 days in my home. I keep getting the “runaround” about why or when things are gonna get complete. Furthermore, quite a bit of times added to “punch list” were not done, simply removed from the list or check off as completed when problem was still there upon closing.<br>Review from Vinny A.]]></description>
<link>?review=1210538</link>
<pubDate>Mon, 11 Oct 2021 12:52:47 -0400</pubDate>
</item>
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<title>2-Star Review in Charleston, SC - Oct 06, 2021</title>
<description><![CDATA[&#9733;&#9733; The quality of our home is definitely sub par.<br>]]></description>
<link>?review=1209237</link>
<pubDate>Wed, 06 Oct 2021 21:17:35 -0400</pubDate>
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<title>1-Star Review from Laurie L. in Murrells Inlet, SC - Oct 06, 2021</title>
<description><![CDATA[&#9733; Sales office couldn’t provide any updates during the build.  Design center options got lost. Closing coordinator was rude and not professional with communications.  NOT the luxury home buying experience!!<br>Review from Laurie L.]]></description>
<link>?review=1209048</link>
<pubDate>Wed, 06 Oct 2021 15:50:54 -0400</pubDate>
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<title>3-Star Review from Margaret P. in Myrtle Beach, SC - Oct 03, 2021</title>
<description><![CDATA[&#9733;&#9733;&#9733; Not pleased when they are still installing things on your closing day.<br>Review from Margaret P.]]></description>
<link>?review=1207333</link>
<pubDate>Sun, 03 Oct 2021 19:38:30 -0400</pubDate>
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<title>1-Star Review from David C. in Murrells Inlet, SC - Oct 01, 2021</title>
<description><![CDATA[&#9733; They were not professional.<br>Review from David C.]]></description>
<link>?review=1206472</link>
<pubDate>Fri, 01 Oct 2021 14:01:40 -0400</pubDate>
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<item>
<title>3-Star Review from Matthew S. in Murrells Inlet, SC - Sep 28, 2021</title>
<description><![CDATA[&#9733;&#9733;&#9733; Our home build could have been a better experience.  There were avoidable delays along the way, however the end result of the home build was a beautiful home. Our sales representative was responsive and helpful, however some of the other Toll Bros representatives along the way were not helpful.  Our experience working with TBMI  for our mortgage was a great experience and a smooth transaction.  Our experience with Toll Bros leadership was also a positive experience as they were responsive and helpful.<br>Review from Matthew S.]]></description>
<link>?review=1205141</link>
<pubDate>Tue, 28 Sep 2021 22:19:30 -0400</pubDate>
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<item>
<title>5-Star Review from Tracy B. in Murrells Inlet, SC - Sep 21, 2021</title>
<description><![CDATA[&#9733;&#9733;&#9733;&#9733;&#9733; Toll Brothers is recognized as a premier, luxury builder in the industry and proved their reputation throughout the entire build process.<br>Review from Tracy B.]]></description>
<link>?review=1201693</link>
<pubDate>Tue, 21 Sep 2021 16:40:49 -0400</pubDate>
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<title>2-Star Review from Carolyn J. in Murrells Inlet, SC - Sep 17, 2021</title>
<description><![CDATA[&#9733;&#9733; While we received a quality home that we love, the process on the sales end was so stressful we could not in good faith recommend Toll Brothers to a friend.  Sarah Minter, sales manager, was so rude to us on a phone call, even my realtor was in shock.  She has no idea what is going on in the Longwood Bluffs sales office. Alexis Naletko in the Longwood Bluffs sales office never follows through with communication with the buyer.  She promises updates that she does not deliver, is unable to answer questions, and is purposely dishonest.  Kyle Davis, our supervisor, is a nice guy who works hard but is going in a million different directions.  He needs an assistant that can pass on information to the buyer and bypass the sales office.  If we had known issues such as labor shortage, supply shortage, etc.  we would have understood why there were so many delays but we were told nothing, no answers, so we just assumed that nothing was happening on our home.  Also, the community as a whole believes that Toll Brothers has bitten off more than it can handle.  The new section of more expensive homes should not have started until the original section was complete.  It's hard to see those homes going up so quickly when our home took a year to build.  There wasn't even a road in the new section when we signed our contract.  However, homes were completed in that section before ours.  Some people have been waiting 14 months to close.  Overall, it is solely because of our treatment in the sales office by Ms. Minter and Ms. Naletko, that we would not recommend Toll Brothers.  There were many others involved in the process like Savannah at design, Matt and Regina at TBI, and even Kyle Davis that were good to us but, Ms. Minter was so rude, she just ruined the entire process and is a poor representative of Toll Brothers.<br>Review from Carolyn J.]]></description>
<link>?review=1199924</link>
<pubDate>Fri, 17 Sep 2021 12:43:36 -0400</pubDate>
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<title>4-Star Review in Charleston, SC - Sep 15, 2021</title>
<description><![CDATA[&#9733;&#9733;&#9733;&#9733; We are extremely happy with the end result, however the road to get to the end was a bit bumpy, mainly due to sales person.<br>]]></description>
<link>?review=1197793</link>
<pubDate>Wed, 15 Sep 2021 20:57:24 -0400</pubDate>
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<item>
<title>1-Star Review from Nancy S. in Murrells Inlet, SC - Sep 14, 2021</title>
<description><![CDATA[&#9733; The construction process so was HORRIBLE!!!!! It took a year. We were told lie after lie. We were asked to sign off at our pre-closing walk through on a home that was NOT finished —carpet wasn’t installed, and there was no refrigerator, washer, or dryer present. The dishwasher was there but not installed. The paint job was the worst we have ever seen. It looked like an amateur had painted. And much more work left to be done. Toilet was in the wrong place. Floor receptacle in the wrong place.<br>Review from Nancy S.]]></description>
<link>?review=1197161</link>
<pubDate>Tue, 14 Sep 2021 21:31:20 -0400</pubDate>
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<title>2-Star Review in Myrtle Beach, SC - Sep 14, 2021</title>
<description><![CDATA[&#9733;&#9733; The lack of communication was terrible.<br>]]></description>
<link>?review=1196829</link>
<pubDate>Tue, 14 Sep 2021 15:26:11 -0400</pubDate>
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<title>5-Star Review from Anthony H. in Summerville, SC - Sep 09, 2021</title>
<description><![CDATA[&#9733;&#9733;&#9733;&#9733;&#9733; Great at communication through the stages of construction and listened to our concerns. They always responded in a timely manner.<br>Review from Anthony H.]]></description>
<link>?review=1194450</link>
<pubDate>Thu, 09 Sep 2021 23:49:36 -0400</pubDate>
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<title>5-Star Review from Brian P. in Myrtle Beach, SC - Sep 02, 2021</title>
<description><![CDATA[&#9733;&#9733;&#9733;&#9733;&#9733; We had the best experience with our agent Trish & builder Jeff.<br>Review from Brian P.]]></description>
<link>?review=1189738</link>
<pubDate>Thu, 02 Sep 2021 20:58:09 -0400</pubDate>
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<title>3-Star Review from James S. in Murrells Inlet, SC - Sep 01, 2021</title>
<description><![CDATA[&#9733;&#9733;&#9733; Communication was significantly limited throughout the home building process, especially given the fact that we customized our home from the very beginning.<br>Review from James S.]]></description>
<link>?review=1187491</link>
<pubDate>Wed, 01 Sep 2021 13:26:59 -0400</pubDate>
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<item>
<title>4-Star Review from Rick R. in Murrels Inlet, SC - Aug 31, 2021</title>
<description><![CDATA[&#9733;&#9733;&#9733;&#9733; i have mixed feelings about my experience.   Overall the house is well made and of high quality.   We still have some small issues that still need to be resolved after two months in the home.<br>Review from Rick R.]]></description>
<link>?review=1187243</link>
<pubDate>Tue, 31 Aug 2021 21:02:41 -0400</pubDate>
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<title>4-Star Review from Stephen T. in Myrtle Beach, SC - Aug 26, 2021</title>
<description><![CDATA[&#9733;&#9733;&#9733;&#9733; The Clear Pond (Sable Homes) Toll Brothers group were great to work with and balanced the build schedule in favor of having a top quality home rather than trying to build something quickly.  We closed later than originally planned but this was understandable w/ Covid and other delays, it was no big deal to us and the quality of the home is outstanding.<br>Review from Stephen T.]]></description>
<link>?review=1181780</link>
<pubDate>Thu, 26 Aug 2021 21:37:32 -0400</pubDate>
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<title>4-Star Review from Dennis P. in Simpsonville, SC - Aug 17, 2021</title>
<description><![CDATA[&#9733;&#9733;&#9733;&#9733; We were impressed with all the floor plans.  There is one for everyone.<br>Review from Dennis P.]]></description>
<link>?review=1172963</link>
<pubDate>Tue, 17 Aug 2021 21:39:55 -0400</pubDate>
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<item>
<title>2-Star Review in Simpsonville, SC - Aug 13, 2021</title>
<description><![CDATA[&#9733;&#9733; The building materials are good. However, the contractors had done very shoddy work. It was a less than optimal job on multiple levels.<br>]]></description>
<link>?review=1170042</link>
<pubDate>Fri, 13 Aug 2021 15:53:51 -0400</pubDate>
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<item>
<title>5-Star Review in Murrells Inlet, SC - Aug 02, 2021</title>
<description><![CDATA[&#9733;&#9733;&#9733;&#9733;&#9733; Nothing specific.<br>]]></description>
<link>?review=1161380</link>
<pubDate>Mon, 02 Aug 2021 13:35:32 -0400</pubDate>
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<item>
<title>2-Star Review in Charleston, SC - Jul 27, 2021</title>
<description><![CDATA[&#9733;&#9733; Build took almost twice as long as initially estimated, many corners were cut, fit and finish was lacking in places, and a plethora of areas had to be worked and reworked multiple times. Many talks with corporate leadership were needed to get the work back on track. Overall, a budget quality house in a great neighborhood for an exorbitant price.<br>]]></description>
<link>?review=1158676</link>
<pubDate>Tue, 27 Jul 2021 21:42:06 -0400</pubDate>
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<item>
<title>5-Star Review from Eleanor L. in Murrells Inlet, SC - Jul 21, 2021</title>
<description><![CDATA[&#9733;&#9733;&#9733;&#9733;&#9733; I'm happy with everything.<br>Review from Eleanor L.]]></description>
<link>?review=1155752</link>
<pubDate>Wed, 21 Jul 2021 23:59:38 -0400</pubDate>
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<item>
<title>5-Star Review from Elizabeth C. in Murrells Inlet, SC - Jul 07, 2021</title>
<description><![CDATA[&#9733;&#9733;&#9733;&#9733;&#9733; I am so pleased about the completion of my new home. It’s perfect and I am very happy with the service I received from Toll Brothers.<br>Review from Elizabeth C.]]></description>
<link>?review=1147858</link>
<pubDate>Wed, 07 Jul 2021 02:21:09 -0400</pubDate>
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<item>
<title>2-Star Review from David H. in Simpsonville, SC - Jul 02, 2021</title>
<description><![CDATA[&#9733;&#9733; Too high a price for poor workmanship, lack of oversight of the project and a very average end product for a company claiming to build premium quality products. I thought I was buying a BMW, thought I would get a Honda and ended up with Ford.<br>Review from David H.]]></description>
<link>?review=1145796</link>
<pubDate>Fri, 02 Jul 2021 14:35:08 -0400</pubDate>
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<item>
<title>5-Star Review from Edward G. in Charleston, SC - Jun 23, 2021</title>
<description><![CDATA[&#9733;&#9733;&#9733;&#9733;&#9733; They did an excellent job of communicating. I really enjoy working with Zach Carmel, our project manager, and Amanda Staub.<br>Review from Edward G.]]></description>
<link>?review=1140471</link>
<pubDate>Wed, 23 Jun 2021 15:10:55 -0400</pubDate>
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<item>
<title>5-Star Review from Amanda V. in Greer, SC - Jun 16, 2021</title>
<description><![CDATA[&#9733;&#9733;&#9733;&#9733;&#9733; They were phenomenal to work with. They followed through with everything they said they would do. We had a very stressful situation outside their control, and they made it less stressful and easy for us.<br>Review from Amanda V.]]></description>
<link>?review=1135915</link>
<pubDate>Wed, 16 Jun 2021 20:30:05 -0400</pubDate>
</item>
<item>
<title>1-Star Review from David G. in Simpsonville, SC - Jun 15, 2021</title>
<description><![CDATA[&#9733; I was not satisfied with the finished product for several reasons paint very messy on walls molding, floors and rugs. We went with TB because we were under the impression that TB was a step above the other builders but I don’t believe that to be true.<br>Review from David G.]]></description>
<link>?review=1135055</link>
<pubDate>Tue, 15 Jun 2021 17:59:27 -0400</pubDate>
</item>
<item>
<title>5-Star Review from James M. in Murrells Inlet, SC - Jun 14, 2021</title>
<description><![CDATA[&#9733;&#9733;&#9733;&#9733;&#9733; No.<br>Review from James M.]]></description>
<link>?review=1134156</link>
<pubDate>Mon, 14 Jun 2021 15:53:52 -0400</pubDate>
</item>
<item>
<title>2-Star Review from John B. in Charleston, SC - Jun 11, 2021</title>
<description><![CDATA[&#9733;&#9733; The sales process with Amanda Straub was horrible, but after getting a new Sales Agent, it went great. Other than that problem it was great.<br>Review from John B.]]></description>
<link>?review=1132914</link>
<pubDate>Fri, 11 Jun 2021 14:03:08 -0400</pubDate>
</item>
<item>
<title>5-Star Review from Tanzinique M. in Simpsonville, SC - Jun 10, 2021</title>
<description><![CDATA[&#9733;&#9733;&#9733;&#9733;&#9733; Hank Axin was an exceptional sales representative. He was thorough with his explanation of the whole process. I would highly recommend anyone going to Hank.<br>Review from Tanzinique M.]]></description>
<link>?review=1132417</link>
<pubDate>Thu, 10 Jun 2021 16:27:58 -0400</pubDate>
</item>
<item>
<title>2-Star Review from Stephen H. in Charleston, SC - Jun 09, 2021</title>
<description><![CDATA[&#9733;&#9733; The quality of Fit and finish, cabinets is not good at all.  The responsiveness to issues and warranty support has been poor.<br>Review from Stephen H.]]></description>
<link>?review=1131613</link>
<pubDate>Wed, 09 Jun 2021 10:18:07 -0400</pubDate>
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