Member Report:
184 Responses
Response Rate:
89.8%
Dates:
05/24/2006 - 02/12/2010

In this report, Sabal Homes has published the following selected comments provided by customers surveyed since May 2006. Since then, 184 out of 205 customers responded to a GuildQuality satisfaction survey, with the most recent response in February 2010.

Customer comments selected by the member for inclusion in this report

  • I felt as if I were their only customer. I loved the fact that we had an input with everything. It was extremely important for all phases, as there were things noticed at each stage. They pay attention to all the details as evidenced in each one of these stages. Also, the fact that they will see us again in 11 months says something about their wonderful customer service! - Aug 07, 2008 in Moncks Corner, SC

    SH Homeowner Orientation

  • Their customer service is phenomenal and just the fact that they are so personable and easy to work with. - Jul 11, 2008 in Ladson, SC

    The customer service and the attention to detail, along with their responsiveness, professionalism, and the level of staff courtesy. This experience was much better than the one I had with a previous builder. - Jun 05, 2006 in Ladson, SC

    Area Of Satisfaction

  • Keep up the great work and what they are doing which is putting the customers first. - Jul 11, 2008 in Ladson, SC

    We have to say that we are very satisfied with the way our home was built. Thank you Sabal for building us such a great home. you guys are great. Communication lines with Sabal are open and clear. Keep up the great work :) - Jul 24, 2006 in Ladson, SC

    Additional Comment

  • This is my 5th house that I've had built. Sabal homes has cornered the market on Customer Service.... Hats off to both Sarah Burke and Michael Anderson. - Nov 08, 2006 in Ladson, SC

    Recommendations?