I was satisfied with the timeliness of the install and the quality of the product. I was satisfied knowing that I was working with a local business. - Jan 14, 2010 in Darien, IL

Satisfied with products and willing to work within budget and time frame. - Jan 07, 2010 in Clarendon Hills, IL

The stain apperance on the inside of the windows was excellent - Jan 05, 2010 in Downers Grove, IL

The customer service, attentiveness, and personal one on one with Bob. - Dec 29, 2009 in Chicago, IL

They are highly dependable. I can always rely on them to show up on time and when they said they would. - Dec 19, 2009 in Darien, IL

The overall experience was great. They aren't a mass market company. We like the fact that they are a small business, not a mass market company. As long as the product is good and the price is competitive then we much prefer to go with the small business. Rusco knew what they were talking about and therefore they were very helpful. They made great suggestions. - Dec 19, 2009 in Darien, IL

They had exactly what I wanted. - Dec 19, 2009 in Darien, IL

Management, installers and the business itself. Very family orientated (Major Advantage) - Dec 17, 2009 in Lemont, IL

The installation was very good and I am pleased with the product quality. - Dec 17, 2009 in Downers Grove, IL

They did a good job of matching me up with what I was looking for. - Jan 14, 2010 in Darien, IL

They took their time and gave us assurance. They answered all of our question. So I would say they were effective. - Jan 13, 2010 in Westmont, IL

It was very effective. We actually went with their recommendation and we are very happy we did such. - Dec 19, 2009 in Darien, IL

Highly effective - Dec 19, 2009 in Darien, IL

All three folks I dealt with. The salesman, Bob, the gentleman who gave me the warranty, the financing package, and did the measuring. The installers did a fabulous job. They were extremely professional, they did a perfect installed. They even reinstalled the storm doors and did a better job than the original installers. Then the individual who stained the door did such a wonderful job he didn't even get stain on the glass. Really, I'm tickled to death with my new wonderful Pella door and with the people that Rusco sent out to take care of me. It was a delightful experience all the way. - Jan 06, 2010 in Downers Grove, IL

Installer did a very good job. - Dec 22, 2009 in Woodridge, IL

Everyone is very friendly and courteous. That is why I always come back and use Rusco! They treat me right. - Dec 19, 2009 in Darien, IL

will recommend to freinds - Dec 28, 2009 in Burr Ridge, IL

I love my door! Thank you Rusco! - Dec 19, 2009 in Darien, IL

They met our expectations in all areas. - Dec 17, 2009 in Downers Grove, IL