I was impressed with how many different options I had to choose from. I thought the team...especially Al did a great job addressing my concerns and answering my questions.
Member Profile
Welcome to Rodrock Homes, locally and family owned Kansas City area home builder. We’re passionate about building homes that make our homeowners happy. We include more “extras” as standard features and offer every buyer exclusive Design Freedom. We invite you to browse our floor plans and communities and contact us to get started on your way to becoming a happy homeowner. Read more
Affiliations GuildQuality
Customer Feedback Summary
Recent Reviews & Published Comments
They did a good job explaining all of the high quality features of the home (energy efficiency, construction process etc.) In addition, they followed through in a very timely manner preparing the home for us to move in.
Overall, I feel they did a very good job. Steve Campbell spent time walking me through every feature of the home before we decided to purchase the property.
Rodrock is a great company to work with, especially for for first time buyers. They walk you through the process of purchasing the home and answer any questions you may have in great depth. They were very open to customizing the design of the home. They built a great quality home at a great price!
Overall Rodrock was very easy to work with. We felt that our requests were handled quickly and in most cases our expectations were exceeded.Jake was very professional and friendly, and overall a great person to represent Rodrock.
Rodrock Homes built a nice home in Mills Farm and we are overall pleased with the home. But their attention to customer service when it came to an issue for something they left out of the house was lacking. It's a shame because if they had redmedied the issue without making us feel like we were the bad guys we would have no complaints at all. Our on-site quality manager, Al Vanderweide, has been great and he is an asset to Rodrock Homes!
Bottom line, Al and Steve really took care of the entire process so well. A big thanks to them. We really appreciate it.
My wife and I have enjoyed the building process so much. This is our second house with Roderick Homes. Our expectations have been continually met working with Roderick Homes, LLC.
Al was really helpful and made sure that I knew what and when everything was happening. He was good at communicating the details.
Thanks again to your entire team. We love our home and enjoyed our building experience. You made it easy for first timers and we will recommend you to other prospective clients.
As a first time builder, we could have not asked for a better partner than Rodrock Homes, LLC. From our first interaction with their team through today, they have been extremely responsive, flexible and willing to help. Their contractors were also a pleasure to deal with in most cases. I would be remmissed to not call out Al Vanderweide for his exceptional professionalism and customer service.
We are happy to work with you to build your home. Al does a great job of keeping everyone up to date during the building process. As first time homebuilders, you understand how important that is for peace of mind.
Al Vanderwiede - Period. He was professional, friendly, responsive, flexible and there even after our closing for us when needed. You have a tremedous asset in him. All interactions with the entire team were positive from Jeff, Al, Karen, the on-site agents and even your contractors. (Calling out 2 contractors specifically - Carol Renfrow with Weber and Chalise with Wilson's. Carol went the extra mile a few times for us coming in away from office hours and Chalise recognized our time constraint, as we were visiting from out of town, and was organized and made our selections simple and easy while still meeting our needs and desires)
I would like to recognize Paul, the superintendent, for his exceptional service. He was professional and prompt.
The employees were professional and polite.
They are very personable builders, head and shoulders above the rest in ethical and integrity standards. They stand by their product. We've already allowed them to come into our home to feature it in two upcoming magazine articles. We think the world of them as builders and their product is great.
They are over and above with their integrity and ethical standards.
We closed on the day we agreed to originally. It was great working with our project manager, Al V.
My project manager, Al, was amazing and always available to answer my questions.
I was satisfied with the quality of the home, their adhering to final deadlines, and helping address concerns in a decent amount of time.
We love the neighborhood. Quality home, very beautiful and meets our needs as a family.
How easy they are to work with, the quality and design.
I was most satisfied with the overall quality of the house and how nice the neighborhood and the community is.
The Superintendent Jake, was AWESOME. He made the entire process so much smoother and enjoyable than dealing with the Agents. As a whole Rodrock does a bang up job building houses and great communiteis. Would recommend them as a builder/developer to anyone.
Rodrock Homes' builder and project manager were great to work with. The neighborhood is a great community to be a part of. We only had issues with the subcontractors and their finishing work.
I would like to recognize Jeff Gifford, the builder, and Paul Greg, the project coordinator, for their exceptional service. Both of them were great.
Me and my fiance could not be any happier, Paul did a fine job as the project manager and went above and beyond for us. For our family it is the perfect home.
I found Karen and Al to be GREAT to work with. I was amazed at day or night, how quilckly they woudl respond to my emails of questions, change orders, etc. And they were always accurate, friendly and timely. Great work!
For anyone looking to build a home, I would strongly recommend considering Rodrock homes. The team that we worked with made our building experience simple and easy. We love our new home!
I was extremely pleased with our Rodrock home and the staff of Rodrock. I would recommend them to anyone looking to build a home.
I really like Jake Hoskins, he was a great guy. The real estate lady, Brenda, was absolutely outstanding to work with.
Guildmember since 2011
As a GuildQuality Guildmember, Rodrock Homes, LLC relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Rodrock Homes, LLC in Olathe, KS; Overland Park, KS; Lenexa, KS; Test, KS; Overalnd Park, KS; and Shawnee, KS.
In this report, Rodrock Homes, LLC has published a summary of the customer feedback they've received since they joined GuildQuality in June 2011. In that time, 58 out of 88 customers (66%) responded to a GuildQuality satisfaction survey, with the most recent response in May 2012.
Recent Activity
Via Twitter: Newsweek Magazine list ranking the top 1,000 high schools from across the country was recently announced.... http://t.co/WKYz9R1K
Via Twitter: From the Real Estate section of the Kansas City Star today. http://t.co/l0IosKdV
Via Twitter: Need some fresh ideas for decor in your home? Stop by Wyngate and walk through our new models. You will see... http://t.co/qlCvo9cX
Via Twitter: We have added the Heartland Ranch to our floor planportfolio. The home is currently under construction for two... http://t.co/SlcRj3aQ
Via Twitter: For the 3rd consecutive year, we earned a spot on BUILDER Magazine's, Top 100 list, a ranking of leading... http://t.co/6vmh8RCH
2012 Guildmaster Application
Rodrock Homes, LLC is a candidate for a 2012 Guildmaster Award.
The Guildmaster Awards recognize exemplary service among home builders, remodelers,
developers, and home services contractors.
Click here
to review this year's qualifications.
To be eligible for consideration, Rodrock Homes, LLC must survey all
of their customers.
The review period for this member is closed.
