Member Report:
617 Responses
Response Rate:
78.8%
Dates:
10/18/2005 - 08/29/2010

In this report, Robuck Homes Inc. has published the following selected comments provided by customers surveyed since October 2005. Since then, 617 out of 783 customers responded to a GuildQuality satisfaction survey, with the most recent response in September 2010.

Customer comments selected by the member for inclusion in this report

  • Better than I've seen in 25 years. - Feb 29, 2008 in Wake Forest, NC

    This is one of Robuck's strengths. They are very responsive. Bryant & Glen are excellent. - Mar 15, 2005 in Wake Forest, NC

    Punchlist

  • I have had bad experiences with some builders because they don't take care of their customers but Robuck does take care of their customers. - Oct 22, 2007 in Wake Forest, NC

    Trust

  • Everyone that I dealt with at Robuck has been great! They were very attentive to my needs. - Sep 17, 2007 in Chapel Hill, NC

    Communication

  • Coming from out of NC the workmanship and quality of our home was amazing and far excedded what we were acustomed to. - Apr 09, 2007 in Wake Forest, NC

    I had extensive things left undone at the 60 day mark. They have not been redone to my satisfaction. - Mar 17, 2005 in Wake Forest, NC

    They use lumber that is not cured. The finish work is bad. The quality of the material is below what I would expect. - Mar 16, 2005 in Holly Springs, NC

    Construction Quality

  • I have been very happy. - Mar 17, 2005 in Chapel Hill, NC

    Additional Comment

  • I am not happy with the lay out and drainage. - Mar 17, 2005 in Chapel Hill, NC

    Expertise