- Member Report:
- 617 Responses
- Response Rate:
- 78.8%
- Dates:
- 10/18/2005 - 08/29/2010
In this report, Robuck Homes Inc. has published the following selected comments provided by customers surveyed since October 2005. Since then, 617 out of 783 customers responded to a GuildQuality satisfaction survey, with the most recent response in September 2010.
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Punchlist
Better than I've seen in 25 years. - Feb 29, 2008 in Wake Forest, NC
This is one of Robuck's strengths. They are very responsive. Bryant & Glen are excellent. - Mar 15, 2005 in Wake Forest, NC
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Trust
I have had bad experiences with some builders because they don't take care of their customers but Robuck does take care of their customers. - Oct 22, 2007 in Wake Forest, NC
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Communication
Everyone that I dealt with at Robuck has been great! They were very attentive to my needs. - Sep 17, 2007 in Chapel Hill, NC
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Construction Quality
Coming from out of NC the workmanship and quality of our home was amazing and far excedded what we were acustomed to. - Apr 09, 2007 in Wake Forest, NC
I had extensive things left undone at the 60 day mark. They have not been redone to my satisfaction. - Mar 17, 2005 in Wake Forest, NC
They use lumber that is not cured. The finish work is bad. The quality of the material is below what I would expect. - Mar 16, 2005 in Holly Springs, NC
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Additional Comment
I have been very happy. - Mar 17, 2005 in Chapel Hill, NC
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Expertise
I am not happy with the lay out and drainage. - Mar 17, 2005 in Chapel Hill, NC