They listened to what we wanted to do. That was the biggest difference.
Member Profile
robertsarchitectsltd.com
1319 Emerson Street
Evanston,
IL
60201
(847) 491-6195
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Roberts Architects and Construction is a nationally recognized firm providing award-winning design, construction and consulting services to discerning clients in Evanston, Wilmette, Winnetka, Glenview, and Chicago's entire North Shore.
As leaders in the home remodeling and construction industry, we specialize in residential building including custom home design, interior home renovations, house additions, sustainable design, historic restoration and whole house remodeling.
Architect David Roberts founded Roberts Architects ltd in 1982 with the continuing goal to design architecture of the highest quality. From that beginning, Roberts Architects ltd has designed hundreds of residential homes and remodeling projects of various types and sizes.
The Roberts Construction Group is the team of experienced carpenters and craftsmen that will custom-build, remodel, or renovate your home. Our project managers lead, coordinate, budget, schedule and supervise the work of our own team of carpenter craftsmen and the trusted trade subcontractors assembled for your project.
Fostering life-long client relationships is at the core of our philosophy. With every job, we continue to earn our reputation for excellence in architectural design, construction, and award-winning customer service.
Guildmaster Award Winner
2010 Guildmaster With Distinction
2011 Guildmaster
GuildQuality Partner Affiliations Remodelers Advantage Remodeling's Big50 Big50 Service Excellence Award daily5Remodel
Affiliations
GuildQuality
National Association of the Remodeling Industry
U.S. Green Building Council
Better Business Bureau
American Institute of Architects
NARI Certified Remodeler
EPA Lead-Safe Certified Firm
NARI Chicagoland Chapter
Customer Feedback Summary
87 out of 111 customers responded to a survey
Likely to Recommend
Professional & Organized
Original Design
Construction Quality
Trust
Schedule
Clean & Safe
Employees & Subcontractors
Expertise
Problem Resolution
Communication
Punchlist
Budget
Concern For Needs
Sales Attentiveness
Sales Knowledge
Salesperson Accessibility
Recent Reviews & Published Comments
I would give them the highest marks that there are! I work for a fraternity group and we use them all the time. We have used them for renovation work and for water damage repairs. They have done an outstanding job every single time. I have recently called them again to have them do more work for us. We've recommended them several times. In fact, they are on the mailing for our fraternity. We've had no problems whatsoever!
yes
Pete and Irving were on site almost every day and were able to answer all of our questions and concerns. Their knowledge, professionalism and attention to detail were exceptional.
Yes...
We had a bad experience with a previous remodeling contractor. The time and effort Roberts spent addressing our needs went a long way towards reassuring us that working with them was going to be a good experience.
From a painting company located in Evanston
Both Irving Turner and Dave Roberts
Quality of work and responsiveness to my questions.
Looks just like the drawing
Roberts Construction Group, Inc.
In dealing with vendors of a variety of goods and services over our life time (81 years) We have not encountered a group and the individuals within that group who are not only as skilled at what they do but have the follow up, and personal care qualities that are lacking in must vendor customer relationships as does Roberts Construction Group. Jim & Elaine
Dave, himself, and Peter Wall
Dave and Peter's personal involvement and follow through
YES
We have done so in several instances
Dave Roberts, himself, and his staff communicates very well before, during, and after the completion of the project.
exceeded expectations
Pete Wall
Project moved along quickly and finished ahead of schedule. Job site was clean and safe. Pete addressed concerns quickly and effectively.
yes
neighbor
All participants were equally exceptional in there own way.
The design and the construction.
None.
Absolutely. We love the new space.
I had a basic idea in mind for our project. They took that idea and made it better and less costly.
We have been clients since 1999. We heard about Roberts initially from a neighbor.
Pete Wall.
The time it took.
They did exactly what I asked for.
Photos
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Guildmember since 2009
As a GuildQuality Guildmember, Roberts Construction Group, Inc. relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Roberts Construction Group, Inc. in Evanston, IL; Wilmette, IL; Winnetka, IL; Glenview, IL; Northfield, IL; Bannockburn, IL; Skokie, IL; Highland Park, IL; Lake Forest, IL; and Chicago, IL.
In this report, Roberts Construction Group, Inc. has published a summary of the customer feedback they've received since they joined GuildQuality in October 2009. In that time, 87 out of 111 customers (78%) responded to a GuildQuality satisfaction survey, with the most recent response in February 2012.
Recent Activity
Roberts Construction Group, Inc. received feedback from a customer in Skokie, IL.
02/02/12
Via Twitter: Roberts Construction Group, Inc. of Evanston, IL reviews and customer feedback from GuildQuality sur http://t.co/oXhxed2b
01/25/12
Via Twitter: http://t.co/e4oUilAM http://t.co/fcib1dF5
01/25/12
Roberts Construction Group, Inc. received feedback from a customer in Evanston, IL.
01/25/12
Roberts Construction Group, Inc. received feedback from a customer in Wilmette, IL.
01/21/12
2012 Guildmaster Application
Roberts Construction Group, Inc. is a candidate for a 2012 Guildmaster Award.
The Guildmaster Awards recognize exemplary service among home builders, remodelers,
developers, and home services contractors.
Click here
to review this year's qualifications.
To be eligible for consideration, Roberts Construction Group, Inc. must survey all
of their customers.
If you are a recent customer of Roberts Construction Group, Inc. and have not yet
received a customer satisfaction survey, please let us know.
We need your feedback in order to conduct a thorough review of Roberts Construction Group, Inc.'s application.