It was a good product. They said they would do something, and except for a slight delay, they did it.

Joe, the installation manager was really helpful when I contacted him regarding when the windows were coming in. He called me back at the promised time to follow up. Also, after the project was done, he called me to make sure everything was okay.

I would like to recognize the installation crew. They took time to put in extra insulation for us around the windows because there was some open space.

Rite Window exceeded all of my exceptions, I have been totally satisfied. I love the product. I originally hired Home Depot. Two guys who looked like Cheech and Chong walked in, they smelled the same too. They did a terribly poor job. I grabbed my sword and chased them out of my home. Rite Window went above and beyond the call of duty.

The quality of the windows and the installation staff and pretty much all of the management people that I spoke with including our salesman.

Armando did an incredible job of explaining your windows, what installation involves, etc. and invited me to the showroom in Woburn. At the showroom he showed me the different windows we had priced, how to operate them, special features, etc. and was very knowledgeable about the products.Also, both of your installers did an incredible job! They were on time and worked diligently both of the days they were at my home. I joked with them too that my house was cleaner after they left!

From start to finish I was completely satisfied with Rite Windows. I priced windows with several competitors but their price and customer service didn't come close to what Armando, the home office, and both of the installers provided.

One of the windows arrived from the warehouse cracked (from the cold weather) but the installers taped it up and put in an order for it to be replaced. They were on top of the situation.

A big concern of mine was completing the installation in one day so I wouldn't have to take off another day from work. Happily the installers showed up much earlier than expected (absolutely fine, except I wasn't expecting them that early, they didn't call ahead to let me know, so I wasn't home. Luckily my handyman was taking down window treatments, let them in and then they called me.) Also, they stayed until 6 pm to finish because they knew that I really wanted/needed them to not have to come back the next day. I was very grateful they pushed through, stayed late and finished in one day.

When we asked sales person about removing window treatments, he said we wouldn't have to. However, that definitely was not the case and we had to spend additional money to hire someone to remove and reinstall them. However, Rite Window did the "rite" thing and reimbursed us for this unexpected expense.Also, we were not informed of what else needed to be cleared/moved in each room. Unfortunate for the installation team, as they had to do it, but did so without complaint.

The price, service, and installation were all great. I have no complaints.

I thought it was a great product and I've noticed a significance difference since the windows were installed.

We really think that Rite Window did a fabulous job and never fell short of expectations

They were straight forward, and didn't waste time.

I was totally satisfied with the quality of the windows and sliding patio door . They have made a huge difference with the temperature in our sun room. Thanks Rite Window!!! Lou the sales person was very knowledgeable an helpful in helping to decide what windows and patio door to use. The installers Sal and Paul were very friendly an professional also. They left the room cleaner than it was before they started. Job well done. The price was also the best of 4 estimates I received. The U value was also the best of the 4 estimates. Rite window made it an easy choice to go with them and I am glad I did.

Sales experience and final pricing blew away the competition.

I would like to recognize the crew.

The project was completed the way that they said it would be completed.

The installation process was very easy. We've had two sets of windows put in and its been very seamless.

We were very impressed with your installation team! Besides excellent work, in very cold conditions, they made us feel they really cared about our happiness with the project.

The quality, look and price of the windows was a fair value and the installers were excellent!

The guy who came to do the installation was the best contractor I've had in a long time. He was very professional, neat, and personable.

People at RiteWindow provided the service they were supposed to. I replaced several windows in the home previously with another company, and I clearly did not go with them again. RiteWindow, by contrast, is a company I would deal with again.

I noticed a difference the first night. My bedroom window always let in cold air and that first night I quickly noticed there was no cold coming in. I also love the way they look. We had circa 1968 windows replaced.

I would like to recognize everyone I had contact with,The person on the phoneThe sales person, who did not pressure me (always a plus)The installer who installed my windows

Quick and easy installation.

I am satisfied with the quality of the product.

I was very happy with how quickly they got back to me and how quickly they were able to get the order out. They were very timely throughout the process.

They are all great.

The way they installed the window and the way it looks.