- Member Report:
- 51 Responses
- Response Rate:
- 85.0%
- Dates:
- 01/04/2007 - 12/28/2009
In this report, Renaissance Classic Homes has published all ratings for the following selected questions that were provided by customers surveyed since January 2007. Since then, 51 out of 60 customers responded to a GuildQuality satisfaction survey, with the most recent response in January 2010.
Percentage of people who answered "Yes" to "Yes or No" questions
Percentage of people who answered "Satisfied" or "Extremely Satisfied"
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Area Of Satisfaction
We were very satisfied with the service and quality provided by Renaissance Classic Homes. As first-time home buyers, we had a great deal of questions because we lacked knowledge of all the details involved in building a home. Jeff was extremely helpful, and he answered all our questions in a timely manner. We felt that he was honest with us and very easy to work with. - Jan 04, 2010 in Uniontown, OH
We were absolutely satisfied with Jeff and Renaissance Classic Homes. The ease of the process exceeded our expectations. Jeff is organized and bird-dogs every detail. Jeff is an excellent communicator. I could relax and know that Jeff was on top of things and reacted as though it was his own personal home. He does what he says he is going to do. The workmanship and building process exceeded our expectations and we couldn't be happier with our home. - May 23, 2009 in Massillon, OH
I was most satisfied with the relationship I had with Jeff. He was very easy to work with. - Jun 03, 2008 in Canton, Oh 44718, OH
The way they were happy to accomodate any changes we wanted done. The co-operation was great. - Nov 20, 2007 in Massillon, OH
Everything, they kept us up to date continuously and there were no surprises. - Jul 17, 2007 in Massillon, OH
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Recognize Excellence
Jeff really made this a wonderful experience. He made it so easy and fun to build our first home! - Oct 18, 2009 in Canton, OH
Jeff was outstanding and the type of person you want to build your home. He makes every person who worked on the home accountable for the job that they did. - Feb 17, 2009 in N. Canton, OH
Jeff: Thanks for your honesty, integrity and professionalism.Dallas Olson - Nov 07, 2008 in Massillon, OH
They are all very good. They all went over and above to accommodate us. - May 18, 2007 in Massillon, OH
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Additional Comment
He's an amazing he builder. I've known him for 12 years. He goes out of his way to make sure everything is done right. - Aug 17, 2009 in Massillon, OH
I am extremely pleased with Renaissance Classic Homes. They were flawless from beginning to end. - Aug 06, 2009 in Uniontown, OH
I asked Jeff to look into some other suppliers and he did. As is turned out, his supplier had the best pricing. I know that was a pain but it made me feel much better about the pricing.Jeff was a pretty good listener and my wife and I really appreciated that. It made the process comfortable. - Jun 11, 2009 in New Philadelphia, OH
Jeff, Brenda, Janet and Rick have all been very helpful with designing our home and selecting options to make it fit our needs. We're very excited about getting into our new home and can hardly wait for it to be done! - May 25, 2007 in Massillon, OH
It was good experience all-around. - Jan 16, 2007 in Massillon, OH
We were really tickled with the whole process. If we build again we will build with Jeff. - Jan 11, 2007 in Massillon, OH
It was good experience working with them. - Jan 10, 2007 in Canton, OH
It was a pleasure building our home with Renaissance Classic Homes. Jeff is an outstanding builder and his employees and vendors strive to make building your home a most pleasurable experience. They Really Aim to Please!!! - Jan 10, 2007 in Massillon, OH
Jeff creates a very friendly atmosphere between himself, the subcontractors, and the homeowner, which made the job much easier. Overall, I think working with Renaissance Classic Homes was very good. - Jan 09, 2007 in Massillon, OH
We enjoyed our experience working with Renaissance Classic Homes. - Jan 09, 2007 in Massillon, OH
Building a home is never a "fool proof" experience, so when we went looking for a building it was clear that Renaissance was a company my wife and I could trust that when (not if ;)) troubles arise that the builder would step up. Jeff and his team have done everything promised and beyond, with every little issue that might come up Jeff was personally involved with making sure it was taken care of quickly and that we were happy. Susan and I consider Jeff and team not just partners in building our home, but friends as they looked out for us like we were friends. Renaissance made this experience easy and fun.....Thanks Jeff!!! - Jan 05, 2007 in Massillon, OH
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Past Referral
Renaissance Classic Homes is always who I suggest. - Apr 15, 2009 in Canton, Oh 44718, OH
